18
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM
POSSIBLE CAUSE
SOLUTION
The coffee is not hot
The cups were not preheated.
Warm the cups by rinsing them with hot water
(N.B. you can use the hot water function).
The infuser has cooled down because 2/3 mi-
nutes have elapsed since the last coffee was
made.
Before making coffee, heat the infuser by pres-
sing the
button.
The coffee is weak or not
creamy enough.
The coffee is ground too coarsely.
Turn the grinding adjustment knob one click
anticlockwise towards “1” while the coffee mill
is in operation (fig. 7). The effect is only visi-
ble after delivering 2 coffees (see the section:
“Adjusting the coffee mill” on page 11).
The coffee is unsuitable.
Use coffee beans suitable for espresso coffee
makers.
The coffee is delivered too
slowly or a drop at a time.
The coffee is ground too finely.
Turn the grinding adjustment knob one click
clockwise towards “7” while the coffee mill is
in operation (fig. 7). Continue one click at a
time until coffee delivery is satisfactory. The
effect is only visible after delivering 2 coffees
(see the section: “Adjusting the coffee mill” on
page 11).
Coffee does not come out of
one of the spouts.
The spouts are blocked.
Clean the spouts with a toothpick.
The frothed milk has large
bubbles
The milk is not cold enough or is not semi-
skimmed.
You should ideally use skimmed or semi-skim-
med milk at refrigerator temperature (about
5°C). If the result is not as you wished, try
changing brand of milk.
The milk is not frothed
Cappuccino maker dirty.
Clean as described in the section “Cleaning the
cappuccino maker after use”
Steam delivery stops
A safety device stops steam delivery after 3
minutes.
Wait, then activate the steam function again.
The appliance does not come
on.
It is not plugged into the mains socket.
Plug into the mains socket.
The main switch is not turned on.
Place the main switch in the I position (fig. 3).
1
2
3
4
5
6
7
8
9
10
11
The light flashes
The service door is open
If you cannot close the door, make
sure the infuser is correctly inser-
ted
1
2
3
4
5
6
7
8
9
10
11
The lights flash
The coffee maker has been
switched on with the
steam knob in the open
position
Turn the steam knob clockwise un-
til delivery stops
Summary of Contents for ESAM22 Series
Page 1: ...De Longhi Appliances via Seitz 47 31100 Treviso Italia www delonghi com 5713225271_01_ 0317...
Page 2: ...ESAM22XY 26XY 28XY BEAN TO CUP ESPRESSO AND CAPPUCCINO MACHINE Instruction for Use...
Page 3: ...2 EN page 6...
Page 5: ...4 1 2 3 5 6 7 9 8 10 13 12 14 15 4 11...
Page 6: ...5 17 16 18 21 20 22 23 19...
