20
17. TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact customer services.
PROBLEM
POSSIBLE CAUSE
REMEDY
The coffee is not hot.
The cups were not preheated.
Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
The internal circuits of the appliance have
cooled down because 2/3 minutes have
elapsed since the last coffee was made.
Before making coffee, rinse the internal circuits
by pressing the
button (B5).
A low coffee temperature is set.
Set a high coffee temperature in the menu.
The coffee is weak or not
creamy enough.
The coffee is ground too coarsely.
Turn the grinding adjustment dial (A2) one
click anticlockwise towards 1 while the coffee
mill is in operation (fig. 10). Continue one click
at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2
coffees (see section “8.4 Adjusting the coffee
mill”).
The coffee is unsuitable.
Use coffee for espresso machines.
The coffee is delivered too
slowly or a drop at a time.
The coffee is ground too finely.
Turn the grinding adjustment dial (A2) one
click clockwise towards "7" while the coffee
mill is in operation (fig. 11). Continue one click
at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2
coffees (see section “8.4 Adjusting the coffee
mill”).
Coffee does not come out of
one or both of the spouts.
The coffee spouts (A14) are blocked.
Clean the spouts with a toothpick (fig. 28B).
The milk does not come out of
the milk spout (D5)
The lid (D2) of the milk container lid is dirty
Clean the milk container lid as described in sec-
tion “11.10 Cleaning the milk container”.
The appliance does not come
on
It is not plugged into the mains socket.
Plug into the mains socket.
The main switch (A8) is not turned on.
Place the main switch in the I position (fig. 2).
The infuser cannot be
extracted
The appliance has not been turned off correctly
Turn the appliance off by pressing the
button (B
3
) (fig. 6) (see section “5. Turning the
appliance off”).
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Summary of Contents for ECAM23.46 Series
Page 1: ...De Longhi Appliances via Seitz 47 31100 Treviso Italy www delonghi com 5713242711_00 _0320 ...
Page 4: ...3 P U S H A1 A11 A12 A14 A15 A16 A10 C4 A A3 A5 A6 A7 A13 A21 A4 A2 A8 A9 A18 A19 A17 A20 ...
Page 5: ...4 2 3B 3A 4 6 5 7 8 9 10 11 12 13 14 16 1 15 ...
Page 6: ...5 17 18 19 20 21 22 23 24 25 26 27 29 30 31 28A 28B P U S H P U S H 32 ...
