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19

TROUBLESHOOTING

Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact customer services.

PROBLEM 

POSSIBLE CAUSE

SOLUTION

The coffee is not hot.

The cups were not preheated. 

Warm the cups by rinsing them with hot water. (N.B. you can 

use the hot water function).

The infuser has cooled down because 2/3 minutes have elapsed 
since the last coffee was made.

Before  making  coffee,  heat  the  infuser  by  pressing  the   
button.

A low coffee temperature is set.  

Set a high coffee temperature in the menu. 

The coffee is weak or not 
creamy enough. 

The coffee is ground too coarsely. 

Turn the grinding adjustment dial one click anticlockwise towards 
“1” while the coffee mill is in operation (fig. 8). 
Continue one click at a time until coffee delivery is satisfactory. 
The effect is only visible after delivering 2 coffees (see the section: 
“Adjusting the coffee mill” on page 11).

The coffee is unsuitable.  

Use pre-ground coffee for espresso machines only.

The coffee is delivered too 
slowly or in drops. 

The coffee is ground too finely.

Turn the grinding adjustment dial one click clockwise towards “7” 
while the coffee mill is in operation (fig. 10). 
Continue one click at a time until coffee delivery is satisfactory. 
The effect is only visible after delivering 2 coffees (see the section: 
“Adjusting the coffee mill” on page 11).

Coffee does not come out of 
one or both of the spouts.

The spouts are blocked. 

Clean the spouts with a toothpick. 

The milk does not come out of 
the milk spout.

The milk container lid is dirty. 

Clean the milk container lid as described in the section “Cleaning 
the milk container”.

The milk contains large 
bubbles and squirts out of the 
milk spout or there is little 
froth.

The milk is not cold enough or is not semi-skimmed.

Use skimmed or semi-skimmed milk at refrigerator temperature 
(about 5° C). 
If the result is not as you wished, try changing brand of milk.

The froth adjustment dial is incorrectly adjusted.  

Adjust following the instructions in the section “Making cappuccino 
and milk based drinks”. 

The milk container lid or froth adjustment dial are dirty

Clean the milk container lid and dial as described in the section 
“Cleaning the milk container”.

The hot water/steam nozzle is dirty

Clean the nozzle as described in the section “Cleaning the hot wa-
ter/steam nozzle”. 

The appliance does not come 
on. 

It is not plugged into the mains socket.  

Plug into the mains socket. 

The main switch (A8) is not turned on. 

Press the main switch (fig. 1).

The infuser cannot be 
extracted

The appliance has not been turned off correctly

Turn the appliance off by pressing the 

 button (page 9)

Summary of Contents for ECAM22.360

Page 1: ...5713218561 09 12...

Page 2: ...DE GB BEAN TO CUP ESPRESSO AND CAPPUCCINO MACHINE Instruction for use ECAM22 360...

Page 3: ...se to BS 1362 In the eventoflosingthefusecover theplugmustNOTbeuseduntilareplacement fuse cover can be obtained from your nearest electrical dealer The colour of the correct replacement fuse cover is...

Page 4: ...3 3 A14 A19 A17 A18 A15 A A2 A5 A6 A7 A4 A3 A13 A16 P U S H A11 A12 A10 A8 A9 A1...

Page 5: ...4 14 3 4A 4B 5 6 7 8 9 10 11 12 13 15 16 1 2 1 2 MAX 4...

Page 6: ...5 P U S H P U S H B A A B 18 17 19 21 22 26 27 28 29 31 30 32A 32B 20 23 24 25A 25B 5...

Page 7: ...tter coffee 11 Making coffee using coffee beans 11 Making coffee using pre ground coffee 12 MAKING CAPPUCCINO AND MILK BASED DRINKS 12 Filling and attaching the milk container 12 Adjusting the amount...

Page 8: ...ds Make sure the socket used is freely accessible at all times enabling the appliance to be unplugged when necessary Unplug directly from the plug only Never pull the power cable as you could damage i...

Page 9: ...coffee B9 button to make 2 cups of short espresso coffee B10 Cappuccino button to prepare 1 cup of cappuccino or frothed milk B11 button to make 1 cup of long espresso coffee B12 button to make 2 cup...

Page 10: ...THE APPLIANCE ON Pleasenote Beforeturningtheapplianceon makesurethemainswitchon the back of the appliance is pressed fig 2 Each time the appliance is turned on it performs an automatic preheatandrins...

Page 11: ...until the required tempera ture is displayed low medium high maximum 5 Press the button to confirm The temperature is set Press MENU to exit menu Energy saving Use this function to enable or disable e...

Page 12: ...elease the button whenthecoffeeinthecupreachestherequiredlevel press the same button again to memorise the new amount The machine is now reprogrammed with the new quantities Adjusting the coffee mill...

Page 13: ...fee spouts 5 Press the corresponding one cup coffee button or 6 Preparation begins MAKING CAPPUCCINO AND MILK BASED DRINKS Please note To avoid producing milk with poor froth or large bubbles always c...

Page 14: ...r the frothed milk spout 3 Turn the froth adjustment dial to CLEAN fig 33 the op eration is shown on the display fig 34 and stops auto matically 4 Turn the dial back to one of the froth selections 5 R...

Page 15: ...over flow from the edge and seep inside or around the machine This could damage the machine the surface it rests on or the surrounding area Thedriptrayisfittedwithafloatinglevelindicator red show ing...

Page 16: ...ntainer Clean the milk container each time you prepare milk as de scribed below 1 Remove the lid 2 Remove the milk spout and intake tube 3 Turn the froth adjustment dial clockwise to the INSERT positi...

Page 17: ...ously fill the tank with clean water and replace Rinsing Confirm is dis played 13 Press the button to confirm Hot water comes out of the spout and Rinsing is displayed 14 Whenthewatertankiscompletelye...

Page 18: ...r out of its packet and proceed as illus trated in points 3 4 5 and 6 in the previous section 3 Position a container with a minimum capacity of 100 ml under the spout 4 Press the MENU button to enter...

Page 19: ...ESCALE The machine must be descaled Thedescalingproceduredescribedinthesection Descaling needs to be performed as soon as possible page 15 REDUCE COFFEE AMOUNT Too much coffee has been used Select a m...

Page 20: ...ontinueoneclickatatimeuntilcoffeedeliveryissatisfactory The effect is only visible after delivering 2 coffees see the section Adjustingthecoffeemill onpage11 Coffeedoesnotcomeoutof oneorbothofthespout...

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