22
PROBLEM
POSSIBLE CAUSE
REMEDY
The coffee is weak or not creamy enough. The coffee is ground too coarsely.
Turn the grinding adjustment dial (A5)
one click anticlockwise towards 1 while
the coffee grinder is in operation (fig. 8).
Continue one click at a time until coffee
delivery is satisfactory. The effect is only
visible after delivering 2 coffees (see sec-
tion “13.1 Adjusting the coffee grinder”).
The coffee is delivered too slowly or a
drop at a time.
The coffee is ground too finely.
Turn the grinding adjustment dial (A5)
one click clockwise towards 7 while the
coffee grinder is in operation (fig. 8).
Continue one click at a time until coffee
delivery is satisfactory. The effect is only
visible after delivering 2 coffees (see sec-
tion “13.1 Adjusting the coffee grinder”).
The machine will not make coffee
The machine has detected impurities in
its internal circuits, the
light (B1)
flashes
Wait for the machine to be ready for use
again and reselect the required beverage.
Contact Customer Services if the problem
persists.
The infuser (A8) cannot be extracted
The machine has not been turned off
correctly
Turn the machine off by pressing the
button (A23) (see section “5. Turning the
machine off”).
At the end of descaling, the machine re-
quests a third rinse
During the two rinse cycles, the water
tank has not been filled to the MAX level.
Follow the instructions displayed by the
machine, but first empty the drip tray
(A15) to avoid the water overflowing.
The frothed milk has large bubbles
The milk is not cold enough or is not
semi-skimmed
You should ideally use skimmed or semi-
skimmed milk at refrigerator tempera-
ture (about 5°C). If the result is not as you
wished, try changing brand of milk.
The milk is not frothed
The frother (A22) and steam/hot water
connection nozzle (A21) are dirty
Clean as described in section “15.1 Clean-
ing the frother after use”.
Steam delivery stops
A safety device stops steam delivery
Wait a few minutes and then enable the
steam function again.
The machine does not turn on
The machine is not plugged into the
mains socket
Plug into the mains socket (fig. 1).
The main switch (A6) is not turned on
Press the main switch (fig. 1).
Coffee does not come out of one or both
of the coffee spouts
The coffee spouts (A19) are blocked
Clean as described in section “17.7 Clean-
ing the coffee spouts”.
