DeLonghi DEDICA ARTE EC885, Manual

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14. TROUBLESHOOTING
Problem Cause Solution
Espresso coffee is not delivered
any more No water in the tank Fill the tank
The holes in the filter holder are blocked Clean the filter holder spout holes
The filter is blocked, or the perforated
filter is missing
Clean as described in section “11.2 Cleaning the
coffee filters”
The tank has been inserted incorrectly
and the valves on the bottom are not
open Press the tank down lightly to open the valves on
the bottom
Limescale in the water circuit Descale as described in section “12. Descaling”
The espresso coffee drips from
the edges of the filter holder
rather than the holes The filter holder has been inserted incor-
rectly or is dirty Attach the filter holder correctly and rotate firmly
as far as it will go
The espresso boiler gasket has lost elas-
ticity or is dirty Have the espresso boiler gasket replaced by Cus-
tomer Services
The holes in the filter holder spouts are
blocked Clean the filter holder spout holes
The filter is blocked, or the perforated
filter is missing Clean as described in section “11.2 Cleaning the
coffee filters”
The filter holder cannot be at-
tached to the appliance Too much coffee has been placed in the
filter Use the measure supplied and make sure you are
using the correct filter for the type of preparation
The espresso froth is too light
(delivered from the spout too
fast) The pre-ground coffee is not pressed
down firmly enough Press the pre-ground coffee more firmly
There is not enough pre-ground coffee Increase the quantity of pre-ground coffee
The pre-ground coffee is too coarse Use only pre-ground coffee for espresso coffee
makers
The wrong type of pre-ground coffee is
being used Change the type of pre-ground coffee
The espresso froth is too dark
(delivered from the spout too
slowly) The pre-ground coffee is pressed down
too firmly Press the coffee down less firmly
The quantity of ground coffee is too high Reduce the quantity of ground coffee
The espresso boiler outlet is blocked
Clean as described in section “11.3 Cleaning the
coffee spouts”
The filter is blocked Clean as described in section “11.2 Cleaning the
coffee filters”
The pre-ground coffee is too fine Use only pre-ground coffee for espresso coffee
makers
The ground coffee is too fine or damp Use pre-ground coffee for espresso coffee makers
only and make sure it is not too damp
Limescale in the water circuit Descale as described in section “12. Descaling”
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