9
TROUBLESHOOTING
PROBLEM
SOLUTION
• Machine does not work and switch light does
not come on
• Coffee does not come out
• Coffee comes out too quickly
• Coffee comes out too thick or too slowly
• Coffee comes out from the filter holder edge
• No crema on coffee
• Coffee in the cup is cold
• The milk does not foam
• No steam is produced
• Pump makes loud noises
• Switch to “ON” position
• Plug in
• Check that the coffee/water delivery switch
is depressed
• Fill the water tank
• Grind coffee more coarsely
• Tamp coffee lightly
• Reduce the quantity of coffee in the filter
• Check that the water tube is correctly posi-
tioned
• Open the steam control knob and press the
coffee/water delivery switch.
• Unit may need de-scaling. Directions for
descaling are on page 7.
• Use finer ground coffee
• Increase the quantity of coffee in the filter
• Tamp the coffee firmly
• Use more coarsely-ground coffee
• Reduce the quantity of coffee in the filter
• Insert the filter holder correctly and pull to
the right
• Reduce the quantity of coffee in the filter
• Use fresh, good-quality coffee
• Grind the coffee correctly
• Increase the quantity of coffee in the filter
• Rinse the filters, filter-holder and cups in hot
water before making espresso coffee
• The air holes in the cappuccino jet frother
are obstructed. Use a needle to clean the
air-holes
• Use fresh low-fat milk
• Check that steam comes out of the tube
• Check that the switch is in position “ON“
• Check that the “OK” lamp is lit
• The steam knob has not been opened fully
• No water in the water tank or in the boiler
• No water in the water tank
• Water tank not inserted correctly
• Water intake tube kinked
bar 14 USA 30-07-2001 13:51 Pagina 9
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