www.dellonda.co.uk 15
Troubleshooting
Problem
Possible Cause
Suggested Solution
Control panel screen
does not operate
Check power source
Power failure
Reconnect power supply.
Reset the RCD plug / Check if the
wiring system is adapted to the
power of the pump unit (1540W)
Call for service if it does not reset
SPA pump does not
heat properly
Temperature set is too low
Set to a higher temperature
Filter Cartridge is dirty
Clean or Replace the cartridge (see
page 12)
Too low water level
Fill water to minimum water level
Heating element defective
Call for service
Bubble massage
system does not work
Pump is overheating
Cut off the power and wait until the
pump has cooled.
Auto shut-down feature (30min) is
activated
Wait 30 minutes and press the
massage button to reactivate
Malfunction of the pump unit
Call for service if it does not reset
Water filtration does
not work
Filter Cartridge is dirty
Clean or Replace the cartridge (see
page 12)
Inlet and outlet blocked
Clean the inlet and outlet
Air inside the pump
Fill water to minimum water level
Malfunction of the pump unit
Call for service if it does not reset
Pump leakage
Adaptor seal improperly installed.
Replace the seal in the right position
Water leakage from pump body
Check the pump body, call for
service
Spa pool leakage
Spa pool is torn or punctured
Use provided repair kit (see page 13)
Water is not clean
Insufficient filtering time
Increase the filtering time
Filter Cartridge is dirty
Clean or Replace the cartridge (see
page 12)
Pool filled water quality
Change the pool water completely
Improper water treatment
Refer to the chemical
manufacturer’s instructions
