Dell XPS 15, Setup Manual, Page: 67 / 112

65
Solving Problems
Network Problems
Wireless Connections
If the wireless network connection is lost —
The wireless router is offline or wireless has
been disabled on the computer.
• Check your wireless router to ensure it is
powered on and connected to your data
source (cable modem or network hub).
• Check if wireless is enabled on the
computer (see “Enable or Disable Wireless”
on page 16).
• Re‑establish your connection to the
wireless router (see “Setting Up a Wireless
Connection” on page 22).
• Interference may be blocking or
interrupting your wireless connection.
Try moving the computer closer to your
wireless router.
Wired Connections
If the wired network connection is lost
—
The network cable is loose or damaged.
• Check the network cable to ensure it is
plugged in and not damaged.