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Dell W5300, User Manual

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Dell W5300 User Manual Download Page 190

The following table lists printer options and suggested corrective actions for related problems. If the
suggested corrective action does not fix the problem, call your service representative.

Option

Action

Drawers

Make sure the connection between drawers (250-sheet drawer or 500-sheet drawer), or
the connection between a drawer and a duplex unit or the printer, is secure.
Make sure the print media is loaded correctly. See 

Loading print media in standard and

optional trays

 for more details.

Duplex unit

Make sure the connection between the duplex unit and the printer is secure. If the
duplex unit is listed on the menu settings page, but print media jams when it enters or
exits the duplex unit, the printer and duplex unit may not be properly aligned.
Make sure the duplex front access cover is securely installed.

Envelope
feeder

Make sure the connection between the envelope feeder and the printer is secure.
Make sure the Paper Size setting is correct in both the Paper Menu and in the software
application.
Make sure the envelopes are loaded correctly. See 

Using and loading the optional

envelope feeder

 for more details.

Printer
memory

Check to make sure printer memory is securely connected to the printer system board.

USB
interface

Make sure the USB interface card is securely connected to the printer system board.
Make sure you are using the correct cable and that it is securely connected.

Solving network printing problems

Problem

Action

Job did not print or incorrect
characters printed.

Verify that the internal print server or external print server is set up
properly and the network cable is connected.

For Novell users:

Make sure the NT (no tabs) flag is included in the capture
statement.

Contacting service

When you call for printer service, be prepared to describe the problem you are experiencing or the error
message on the display.

You need to know your printer model type and serial number. Refer to the label on the back of the printer

Summary of Contents for W5300

Page 1: ...n on other documentation included with your printer see Finding information 1 Printer 2 Multipurpose feeder 3 Standard 500 sheet tray 4 Optional envelope feeder 5 Optional duplex unit 6 Optional 250 sheet drawer with tray 7 Optional 500 sheet drawer with tray To order replacement toner cartridges or supplies from Dell Double click the icon on your desktop 1 2 ...

Page 2: ...rosoft Windows and Windows NT are registered trademarks of Microsoft Corporation ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR Partner Dell Computer Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities clai...

Page 3: ...Refer to the Drivers and Utilities CD for details July 2003 Rev A00 ...

Page 4: ...einstall drivers or access your documentation Readme files may be included on your CD to provide last minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians Safety information How to use my printer Warranty information Owner s Manual CAUTION Read and follow all safety instructions in your Owner s Manual prior to setting ...

Page 5: ... provides several online tools including Solutions Troubleshooting hints and tips articles from technicians and online courses Upgrades Upgrade information for components such as memory Customer Care Contact information order status warranty and repair information Downloads Drivers Reference Printer documentation and product specifications You can access Dell Support at support dell com Select you...

Page 6: ...job to the printer and only appears on the computer screen when an error or warning occurs Status Monitor Center Use the Status Monitor Center to manage multiple Status Monitors Select a printer from the drop down list and then select Run to open a Status Monitor for a particular printer Select Update to change the appearance of the list of printers Select Help to read the online help Dell Toner R...

Page 7: ...remove any currently installed printer software or printer objects You can access the Uninstall software utility two ways For Windows XP only Click Start Control Panel Printers and Other Hardware Printers and Faxes 1 For all others Click Start Settings Printers Select the printer object to uninstall and then right click the mouse a Select Dell Software Uninstall b Select the components to uninstal...

Page 8: ... any number of different drivers PostScript or PCL Windows 95 Windows 98 Windows Me Windows 2000 Windows NT 4 0 or Windows XP Profiles can be added to an existing DCF by specifying an existing configuration file in the Driver Profiler when creating a profile New profiles are always appended to an existing configuration file No two profiles in the same DCF can have the same short description Fonts ...

Page 9: ...C39 Wide 3 of 9 ...

Page 10: ...all printers on the network right from your Web browser To launch the Dell Printer Configuration Web Tool just type your network printer s IP address in your Web browser If you do not know what your printer s IP address is print a network setup page which lists the IP address Press Menu until you see Utilities Menu and then press Select 1 Press Menu until you see Print Net Setup and then press Sel...

Page 11: ...rrent memory and engine code levels Email alert setup Receive an email when the printer needs supplies or intervention Type your name or the key operator s name in the email list box to be notified Set password Lock the operator panel with a password so that other users don t inadvertently change the printer settings you selected NOTE You must be a network administrator to use this feature Online ...

Page 12: ...t option and a tray 2 and tray 3 option 250 or 500 sheets attached Standard network printer Network printer with options 1 Standard output bin 5 Optional envelope feeder 2 Operator panel 6 Optional duplex unit 3 Multipurpose feeder 7 Optional trays 250 or 500 sheets The printer supports up to four optional trays 4 Standard tray 500 sheets ...

Page 13: ...low space around the printer for proper ventilation Provide the proper environment A firm level surface Away from the direct airflow of air conditioners heaters or ventilators Free of sunlight humidity extremes or temperature fluctuations Clean dry and free of dust NOTE Leave the printer in the box until you are ready to install it Remove all items from the box except the printer Make sure you hav...

Page 14: ... 4 Drivers and Utilities CD 2 Wire bail 5 Owner s Manual 3 Power cord 6 Setup diagram If any items are missing or damaged contact Dell at support dell com Save the carton and packing material in case you need to repack the printer ...

Page 15: ...s latch 1 to open the lower door Press latch 2 to open the upper door 1 Grasp the toner cartridge by the handle and pull it up and out 2 Pull on the tabs on each side of the red plastic to remove the packaging from the toner cartridge 3 ...

Page 16: ...ide of the toner cartridge 1 Photoconductor drum Gently shake the cartridge to distribute the toner evenly 4 Align the tabs on each side of the toner cartridge with the slots on each side of the cartridge cradle Use the arrows inside the printer for placement 5 ...

Page 17: ...1 Tab 2 Slot Guide the cartridge in until it snaps into place 6 Close the upper door and then the lower door 7 ...

Page 18: ...ng the printer to the network Choosing the right cable Your Dell Workgroup Laser Printer W5300 interconnection cable must meet the following requirements Connection Cable certification USB USB 2 0 10 100BaseT Ethernet CAT 5E 1 USB port 2 Ethernet port Connecting the printer locally ...

Page 19: ...em documentation to see if your system supports USB To attach the printer to a computer Make sure the printer computer and any other attached devices are turned off and unplugged 1 Connect the printer to the computer using a USB cable 2 1 USB port A USB port requires a USB cable Be sure to match the USB symbol on the cable to the USB symbol on the printer Plug the other end of the cable into a USB...

Page 20: ...tly listed under Installed Features 3 If an option you installed is not listed turn the printer off unplug the power cord and reinstall the option 4 Verify the amount of memory installed is correctly listed under Printer Information 5 Verify that any optional trays you installed are configured for the sizes and types of print media you loaded 6 When you add or remove an option remember to update t...

Page 21: ...unplugged 1 Remove the red plug from the Ethernet port on the back of the printer 2 Plug one end of a standard category 5 cable into a LAN drop or hub and the other end into the Ethernet port on the back of the printer The printer automatically adjusts for the network speed 3 2 Ethernet port Turn on the printer Plug one end of the printer power cord into the socket at the back of the printer and t...

Page 22: ...age 2 Under the Standard Network Card heading on the network setup page make sure Status is Connected 3 If Status is Not Connected Make sure the Ethernet cable is firmly plugged into the back of the printer Plug the Ethernet cable into another wall outlet If the IP address shows anything other than 0 0 0 0 the factory default the printer has an IP address assigned and stored Go to Verify the IP se...

Page 23: ...ight column 1 Configure the BOOTP server Edit the BOOTP configuration file normally etc bootptab This file is a collection of entries for each BOOTP client served by this server 2 An entry for a particular hardware address sets various IP parameters The following is an example of a typical entry net_printer ht ether ha 000400123ABC ip 192 168 2 0 sm 255 255 255 128 gw 192 168 0 0 hn Parameter Desc...

Page 24: ...to set the netmask and gateway 7 Use Static ARP entry and telnet ARP Address Resolution Protocol is an internet standard that assigns IP addresses to network interface cards of workstations on a local area network To set the IP address netmask and gateway using static ARP entry and telnet Determine the hardware address of the printer Refer to the item labeled UAA on the network setup page Use the ...

Page 25: ...that it responds For example at a command prompt on a network computer type ping followed by the new printer IP address for example 192 168 0 11 ping xxx xxx xxx xxx If the printer is active on the network you will receive a reply ...

Page 26: ...rease paper capacity you can purchase optional 250 sheet and or 500 sheet drawers Optional drawers attach under the printer and optional duplex unit The printer automatically recognizes any drawer that is installed A drawer consists of a tray and a support unit The 250 sheet drawer and the 500 sheet drawer are installed the same way Remove the tray from the support unit Remove all packing material...

Page 27: ...als keep the standard tray paired with the printer Use the decals shipped with any optional drawer to mark it appropriately Peel the decals from the sheet and attach them to the recessed areas on the optional drawers and the matching trays Print a menu settings page to verify the optional tray is installed properly Turn the printer on a b 4 ...

Page 28: ...ettings Printers 1 Right click the Dell Laser Printer W5300 icon 2 Click Properties Device or Options Update or Update Now 3 Click OK OK Close the Printers folder 4 Windows Me Windows 95 98 Click Start Settings Printers 1 Right click the Dell Laser Printer W5300 icon 2 Click Properties Device or Features Update or Update Now 3 Click OK OK Close the Printers folder 4 If Update is unavailable follow...

Page 29: ...il you see the paper type you loaded in the tray and then press Select d Repeat for each installed tray e The printer is now configured for the correct paper type in each installed drawer When printing you will only need to specify the paper type through the software application ...

Page 30: ...cover and slide the plastic bracket onto the static brush holder Adjust the bracket so it is centered over the area where print media exits 1 1 Static brush holder 2 Plastic bracket Place the tips of the wire bail into the ends of the plastic bracket so that the bail curves downward 2 Replace the top cover 3 ...

Page 31: ...d above any optional paper drawers Place the duplex unit on top of any installed drawers or the table or printer cabinet where you plan to use the printer 1 The tab round peg and square holes on top of any drawer help you position the duplex unit so the edges are aligned properly Make sure it is securely in place 1 Tab 2 Round peg 3 Square hole Print a menu settings page to verify the duplex unit ...

Page 32: ... the Dell Laser Printer W5300 icon 2 Click Properties Device or Options Update or Update Now 3 Click OK OK Close the Printers folder 4 Windows Me Windows 95 98 Click Start Settings Printers 1 Right click the Dell Laser Printer W5300 icon 2 Click Properties Device or Features Update or Update Now 3 Click OK OK Close the Printers folder 4 If Update is unavailable follow these steps In the Available ...

Page 33: ...l others Click Start Settings Printers Right click the Dell Laser Printer W5300 icon 2 For Windows XP and Windows 2000 Click Printing Preferences 3 For Windows NT 4 0 Click Document Defaults For Windows Me and 95 98 Click Properties Click Setup or Paper 4 In the Duplex section select either Long Edge or Short Edge 5 Click OK 6 Close the Printers folder 7 ...

Page 34: ...nd while printing See Envelope Enhance for more information Press the release latch and open the printer lower front door 1 Lift open the envelope feeder connector door 2 1 Release latch 2 Envelope feeder connector door Align the tabs on the envelope feeder with the slots on both sides of the printer and then gently push the envelope feeder into the opening until it snaps into place 3 The envelope...

Page 35: ...u until you see Print Menus and then press Select to print the page The message Printing Menus appears on the display c Verify the envelope feeder is listed under Installed Features d If it is not listed turn the printer off unplug the power cord and reinstall the envelope feeder e 4 Update your driver by following the instructions in the table If the printer is on the network update the driver fo...

Page 36: ...In the Available Options list click Envelope Feeder a Click Add b Click OK and then close the Printers folder c If Update Now is unavailable follow these steps In the Options list find Envelope Feeder a Change the setting from Not Installed to Installed b Click OK and then close the Printers folder c After loading envelopes in the envelope feeder specify the envelope type from the printer operator...

Page 37: ...mend that you follow these guidelines when evaluating new paper stock Weight The printer can automatically feed paper weights from 60 to 135 g m2 16 to 36 lb bond grain long Paper lighter than 60 g m2 16 lb might not be stiff enough to feed properly causing jams For best performance use 75 g m2 20 lb bond grain long paper To use paper narrower than 182 x 257 mm 7 2 x 10 1 in we recommend that the ...

Page 38: ...r containing fibers such as cotton possess characteristics that can result in degraded paper handling Recommended paper To ensure the best print quality and feed reliability use 75 g m2 20 lb xerographic paper Business papers designed for general business use may also provide acceptable print quality Always print several samples before buying large quantities of any type of print media When choosi...

Page 39: ...o help avoid jams or poor print quality Always use new undamaged paper Before loading paper know the recommended print side of the paper you are using This information is usually indicated on the paper package Do not use paper that you have cut or trimmed yourself Do not mix print media sizes weights or types in the same source mixing results in jams Do not use coated papers Do not forget to chang...

Page 40: ... not affected by the resin in toner or the silicone in the fuser Inks that are oxidation set or oil based should meet these requirements latex inks might not If you are in doubt contact your paper supplier Preprinted papers such as letterhead must be able to withstand temperatures up to 225 C 437 F without melting or releasing hazardous emissions Printing on letterhead Check with the manufacturer ...

Page 41: ...ipurpose feeder including feeding individual sheets Face up Logo enters the printer first Left side of tray Duplex printing using the multipurpose feeder Face down Logo enters the printer last Not applicable Selecting prepunched paper Prepunched paper brands can differ in the number and placement of holes and in manufacturing techniques ...

Page 42: ...mperatures of 205 C 401 F without melting discoloring offsetting or releasing hazardous emissions Avoid getting fingerprints on the transparencies which can cause poor print quality Before loading transparencies fan the stack to prevent sheets from sticking together Selecting transparencies The printer can print directly on transparencies designed for use in laser printers Print quality and durabi...

Page 43: ...use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Contain windows holes perforations cutouts or embossing Use metal clasps string ties or metal folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have nicked edges or bent corners Have rough cockle or laid finishes Us...

Page 44: ...andard 500 sheet tray or the optional 250 or 500 sheet drawers For vinyl labels you must set the Paper Type to Labels Labels Texture to Smooth and Label Weight to Heavy Do not load labels together with paper or transparencies in the same source mixing print media can cause feeding problems Do not use label sheets with a slick backing material Do not print within 1 mm 0 04 in of the die cut Use ful...

Page 45: ...nter before purchasing a large quantity See Print media types and weights for information on the preferred weight of print media When printing on card stock Set the Paper Type menu item in the Paper Menu to Card Stock from the operator panel or from the printer driver Be aware that preprinting perforation and creasing can significantly affect the print quality and cause print media handling or jam...

Page 46: ...from the Paper Size menu and supported weights NOTE If you use a print media size not listed select the next larger size Print media sizes and support Legend Y indicates support Print media size Dimensions 500 sheet tray 250 sheet drawer option 500 sheet drawer option Multipurpose feeder Envelope feeder option Duplex unit option Standard output bin A4 210 x 297 mm 8 27 x 11 7 in Y Y Y Y Y Y A5 148...

Page 47: ... mm 5 5 x 8 27 in to 8 5 x 14 in Y Y Y Y Y 69 85 x 127 mm to 215 9 x 355 6 mm 2 75 x 5 in to 8 5 x 14 in Y Y 69 85 x 127 mm to 229 x 355 6 mm 2 75 x 5 in to 9 01 x 14 in Y Y 148 x 182 mm to 215 9 x 355 6 mm 5 83 x 7 17 in to 8 5 x 14 in Y Y Y Y Y Y 7 Envelope 98 4 x 190 5 mm 3 875 x 7 5 in Y Y Y 9 Envelope 98 4 x 225 4 mm 3 875 x 8 9 in Y Y Y 10 Envelope 104 8 x 241 3 mm 4 12 x 9 5 in Y Y Y ...

Page 48: ...er Size menu until Tray Size Sensing is turned off See Printing folio and statement sizes for more information 2 This size setting formats the page for 215 9 x 355 6 mm 8 5 x 14 in unless the size is specified by the software application Print media supported Print media 250 sheet drawer 500 sheet drawer Multipurpose feeder Envelope feeder Duplex unit Standard output bin Paper Y Y Y Y Y Card stock...

Page 49: ...ansparencies Laser printer 138 to 146 g m2 37 to 39 lb bond 138 to 146 g m2 37 to 39 lb bond Labels maximum Paper 180 g m2 48 lb bond 163 g m2 43 lb bond Dual web paper 180 g m2 48 lb bond 163 g m2 43 lb bond Polyester 220 g m2 59 lb bond 220 g m2 59 lb bond Vinyl 300 g m2 92 lb liner 260 g m2 78 lb liner Integrated forms Pressure sensitive area must enter the printer first 140 to 135 g m2 140 to ...

Page 50: ...rmation is usually on the print media package Click the following topics for information on loading a particular item or option Loading print media in standard and optional trays Loading the multipurpose feeder Using and loading the optional envelope feeder Loading print media in standard and optional trays Load the print media you use for the majority of your print jobs in the standard 500 sheet ...

Page 51: ...de as shown Slide the width guide to the far right side of the tray 2 Squeeze the length guide lever and slide the length guide to the correct position for the size of print media you are loading Notice the size indicators on the left side of the tray 3 ...

Page 52: ...ot fold or crease the print media Straighten the edges on a level surface 4 Place the print media into the tray with the recommended print side face down for single sided printing and face up for duplex printing Do not fill paper above the load line Overfilling the tray may cause jams 5 ...

Page 53: ...only adjust the knob to show the size of the print media currently loaded 7 NOTE This setting serves as a visual reminder only it has no effect on the operation of the printer Insert the tray 8 Loading letterhead Letterhead must be loaded differently depending on what options you have installed For simplex single sided printing on letterhead place the printed side face down as shown ...

Page 54: ...loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media such as transparencies postcards note cards and envelopes It is useful for single page printing on letterhead or colored paper Keep in mind the following capacities dimensions and operating tips when loading the multipurpose feeder Capacity The maximum stack height is 10 mm 0 4 in The multipurpo...

Page 55: ...nter is printing from the multipurpose feeder Print media should be loaded with the recommended print side up and the top of the print media going into the multipurpose feeder first Do not place objects on the multipurpose feeder Also avoid pressing down or applying excessive force on it Do not remove any tray while a job is printing from the multipurpose feeder or Busy is displayed on the operato...

Page 56: ...at has been loaded specifically for duplex printing For more information see Paper Loading Loading the multipurpose feeder To load the multipurpose feeder Press the lower release latch The multipurpose feeder door drops open 1 Locate the metal bar in the recessed area on the multipurpose feeder Pull the bar out far enough to accommodate the print media you will be using 2 ...

Page 57: ... or fan envelopes back and forth Do not fold or crease the paper Straighten the edges on a level surface 4 Hold transparencies by the edges and avoid touching the print side Fan the stack of transparencies to prevent jams Be careful not to scratch or leave fingerprints on the transparencies ...

Page 58: ...media in the multipurpose feeder Do not mix types Click a topic for loading instructions Loading paper and transparencies Loading envelopes Loading letterhead 6 Loading paper and transparencies Load paper or transparencies with the left edge of the stack against the stack height limiter and with the recommended print side face up ...

Page 59: ... Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer The stamp is shown in the illustration only for placement NOTE If envelopes jam while printing try reducing the number of envelopes in the multipurpose feeder Continue with step 2 Loading letterhead Load letterhead paper in the multipurpose feeder as shown 1 ...

Page 60: ...ltipurpose feeder as far as it will go Forcing the print media may cause it to buckle 2 Slide the width guide to the left until it lightly touches the stack of print media Do not bend the print media 3 Select the source size and type from your software application and select print media size and type 4 ...

Page 61: ...nd Paper Type for detailed information about these settings Press Go to return to Ready 4 NOTE Software settings may override operator panel settings Closing the multipurpose feeder Remove print media from the multipurpose feeder 1 Push the metal bar straight back to collapse the multipurpose feeder to its short length position 2 Close the multipurpose feeder door 3 Using and loading the optional ...

Page 62: ...ended to the middle position for medium length envelopes Fully open extended to its full length for long envelopes 1 NOTICE Do not place objects on the envelope feeder Avoid pressing down on it or applying excessive force Lift the envelope weight back toward the printer It stays in place 2 Slide the width guide to the far right 3 ...

Page 63: ...ope feeder holds a maximum of 85 envelopes 75 g m2 20 lb bond Load the stack of envelopes flap side down with the stamp area and the flap on the left The end of the envelopes with the stamp area enters the envelope feeder first Let the envelopes at the bottom of the stack slide into the envelope feeder slightly more than the ones at the top of the stack 5 NOTICE Never use envelopes with stamps cla...

Page 64: ...it lightly touches the stack Make sure the envelopes do not buckle 6 Lower the envelope weight to touch the stack 7 Select the source size and type from your software application 8 Select the envelope size and type from the printer operator panel Make sure the Paper Size for the envelope feeder Env Feeder Size is set to the correct envelope 9 ...

Page 65: ...ad the same size print media in each tray make sure the print media is all the same type in order to link the trays Once the trays you selected are loaded with the same size and type of print media select the same Paper Type setting in the Paper Menu for these sources To disable tray linking set the Paper Type to a unique value in each one of the trays If all the trays do not have the same type of...

Page 66: ...uplexed pages are bound and how the printing on the back of the sheet even numbered pages is oriented in relation to the printing on the front odd numbered pages The two values for Duplex Bind are Long Edge The asterisk indicates this is the factory default setting Assumes binding along the long end of the page left edge for portrait orientation and top edge for landscape orientation The following...

Page 67: ... Front of sheet Using the output bin The standard bin holds up to 250 sheets 75 g m2 of plain paper or 300 transparencies or 200 labels or 50 envelopes 75 g m2 Using the support extension The standard bin has a print media support which keeps print media from sliding into the gap been the standard bin and the upper front door when the door is opened Underneath the support is an extension for use w...

Page 68: ...Gently lift the support 1 Pull the support extension down and then forward 2 1 Support 2 Support extension Gently releasing the support extension drops it to its open position 3 ...

Page 69: ......

Page 70: ...rowser Print a network setup page to find your printer s IP address see Print and check the network setup page Settings you change from the application or printer driver apply only to the job you are preparing to send to the printer Changes made to printer settings from a software application override changes made from the printer operator panel If you cannot change a setting from your application...

Page 71: ...ay Save the selection as the new default setting Press Return to Return to the previous menu Press Go to Exit the menus and return to Ready Clear messages Press Stop to Take the printer offline Indicator light The indicator light gives information about the status of your printer If the light is Off the printer is off On the printer is on but idle Blinking the printer is on and is busy Printing a ...

Page 72: ...rinter driver The following instructions may vary depending on your operating system For Windows XP only Click Start Control Panel Printers and Other Hardware Printers and Faxes 1 For all others Click Start Settings Printers Right click the Dell Laser Printer W5300 icon and select Properties 2 Select the Device tab and then select the option 3 Click Update and then click Apply 4 Printing a printer...

Page 73: ... the selection is a menu item the default setting for the menu item appears The current user default setting has an asterisk beside it 3 Each menu item has a list of values for the menu item A value can be A phrase or word to describe a setting A numerical value that can be changed An On or Off setting Press Menu to move to the value you need 4 Press Select to select the value on the second line o...

Page 74: ...inter settings If your printer is connected to the network you can change the operator panel settings from your Web browser If you are a network administrator you can clone the printer settings of one printer to one or all printers on the network Type your network printer IP address in your Web browser Choose Printer Settings from the topics list and then select the printer settings you want to ch...

Page 75: ... press Select 3 Restore appears on the second line of the display 4 Press Select 5 The message Restoring Factory Defaults appears followed by the Ready message When you select Restore No other button actions are available on the operator panel while Restoring Factory Defaults appears All downloaded resources fonts macros and symbol sets in printer memory RAM are deleted All menu settings are retur...

Page 76: ... clear messages and select items from the Job Menu when printing a job but you cannot change other printer settings However you can use your printer driver to override printer user defaults and select settings for individual print jobs For more information see Disabling operator panel menus Using the printer menus Select a menu from the following list for more information Finishing Menu PostScript...

Page 77: ...Tray 1 MP Feeder Env Feeder Manual Paper Manual Env If you loaded the same size and type of paper in two sources and the Paper Size and Paper Type menu items are correctly set the trays are automatically linked When one source is empty paper automatically feeds from the next linked source Paper Size Purpose To identify the default print media size for each source For trays with automatic size sens...

Page 78: ...um possible size You can then set the actual page size from your application software Paper Type Purpose To identify the type of paper installed in each source Values First select a source Tray x Type Env Feeder Type MP Feeder Type Manual Pap Type Manual Env Type Then select a value Plain Paper Labels Preprinted Envelope Card Stock Bond Custom Type x Colored Paper Transparency Letterhead The Paper...

Page 79: ... and the Paper Type to the correct values See also Custom Types Custom Types Purpose To specify the kind of paper associated with each of the Custom Types available in the Paper Type menu item Values for Custom Type x where x represents 1 through 6 Paper Labels Card Stock Envelope Transparency NOTE If a user defined name is available it is displayed instead of Custom Type x The user defined name i...

Page 80: ...ff Printer prompts the user to load the requested size Statement A5 Prints A5 size jobs on statement size paper if only statement size paper is loaded and prints statement size jobs on A5 paper if only A5 paper is loaded Letter A4 Prints A4 size jobs on letter size paper if only letter size paper is loaded and prints letter size jobs on A4 size paper if only A4 size paper is loaded All Listed Subs...

Page 81: ...ze envelope wrinkling Values Off Prints envelopes as any other printed material On Modifies the printing process to prevent wrinkling as envelopes move through the fuser If Envelope Enhance is On you will hear a tapping sound as the envelopes print We recommend you leave Envelope Enhance set to On unless the tapping sound is too loud for your work area To eliminate this sound select Off Print a fe...

Page 82: ...r your specific paper See also Paper Type Paper Weight Paper Weight Purpose To identify the relative weight of the paper loaded in a specific source and ensure that the toner adheres properly to the printed page Values First select a paper type Plain Weight Preprint Weight Bond Weight Labels Weight Cardstock Weight Colored Weight Envelope Weight Ltrhead Weight Trnsprncy Weight Custom x Weight Then...

Page 83: ...per type the printer inserts blank pages as necessary to print the job properly on preprinted forms This setting may slow single sided printing Off Printer assumes preprinted material is loaded for single sided printing Duplexed jobs may not print properly NOTE If a user defined name is available it is displayed instead of Custom x Loading The name is truncated to 14 characters See also Loading pr...

Page 84: ...uplex Bind Purpose To define the way duplexed pages would be bound and how the printing on the back of the sheet even numbered pages is oriented in relation to the printing on the front odd numbered pages The Duplex Bind menu item is only available when a duplex option has been installed on the printer Values Long Edge Assumes binding along the long end of the page left edge for portrait orientati...

Page 85: ...nk pages as part of your job Print Prints application generated blank pages as part of your job Collation Purpose To keep the pages of a print job stacked in sequence particularly when printing multiple copies of the job Values Off Prints each page of a job the number of times specified by the Copies menu item For example if you set Copies to 2 and send three pages to print the printer prints page...

Page 86: ... job Between Jobs Inserts a blank sheet between jobs Between Pages Inserts a blank sheet between each page of a job This is useful if you are printing transparencies or want to insert blank pages in a document for notes See also Separator Source Collation Separator Source Purpose To specify the source that holds separator sheets Values Tray x Tray 1 Selects separator sheets from the specified tray...

Page 87: ...ide 4 Up Prints 4 page images per side 16 Up Prints 16 page images per side See also Multipage Border Multipage Order Multipage View Multipage Order Purpose To determine the positioning of multiple page images when using Multipage Print The positioning depends on the number of images and whether the images are portrait or landscape in orientation Values Horizontal Vertical Rev Horizontal Rev Verti...

Page 88: ... None Does not print a border around each page image Solid Prints a solid line border around each page image See also Multipage Print Utilities Menu Use the Utilities Menu to print a variety of listings relating to available printer resources printer settings and print jobs Other menu items let you set up printer hardware and troubleshoot printer problems Select a menu item for more details Factor...

Page 89: ...Network x Setup menu item in the Network Menu See also USB Menu Print Fonts Purpose To print a sample of all the fonts available for the selected printer language Values PCL Fonts Prints a sample of all printer fonts available for PCL emulation PS Fonts Prints a sample of all printer fonts available for PostScript emulation See also Understanding fonts Printing a font sample list Factory Defaults ...

Page 90: ...set the printer from the Job Menu Job Menu The Job Menu is only available when the printer is busy processing or printing a job when a printer message is displayed or when the printer is in Hex Trace mode Press Menu to open the Job Menu Select a menu item for more details Cancel Job Print Buffer Confidential Job Reset Printer Held Jobs NOTE Values marked by an asterisk are the factory default sett...

Page 91: ...or decrease the number of copies and then press Select See also Using the Print and Hold function Confidential jobs Held Jobs Purpose To print Reserve Print Repeat Print or Verify Print jobs stored in printer memory Values Print All Jobs Prints all held jobs Print A Job Prints the specified held job Press Menu to scroll through the list of held jobs Press Select to print the specific job Delete Al...

Page 92: ...he interface link buffer NOTE Before selecting Reset Printer exit the software application you are using Print Buffer Purpose To print any data stored in the print buffer NOTE Print Buffer is only available when you enter the Job Menu while Waiting is displayed The Waiting state occurs if an incomplete job is sent to the printer or an ASCII job such as a print screen command is printing Quality Me...

Page 93: ...obs that contain bitmapped images such as scanned photos 1200 dpi Produces highest quality output for jobs where print speed is not important and memory is abundant Toner Darkness Purpose To lighten or darken text images or conserve toner Values 1 6 2 7 3 8 4 9 5 10 Select a lower value for finer line width and lighter grayscale images Select a higher value for bolder line widths or darker graysca...

Page 94: ...inter Language Dell Service Tag Resource Save Display Language Toner Alarm Jam Recovery Wait Timeout Page Protect Quick Start NOTE Values marked by an asterisk are the factory default settings Printer Language Purpose To establish the default printer language used to communicate data from the computer to the printer Values PCL Emulation PCL emulation compatible with Hewlett Packard printers PS Emu...

Page 95: ...most circumstances this keeps the printer ready to print with minimum warm up time Select a value between 1 and 240 minutes if you want a balance between energy consumption and a shorter warm up period Quick Start Purpose To specify whether the printhead in the printer idles at a lower speed after a job is printed The printhead idles until the printer goes into a reduced power state A printhead is...

Page 96: ...er runs out of memory 38 Memory Full is displayed Print Timeout Purpose To specify the amount of time in seconds the printer waits before printing the last page of a print job that does not end with a command to print the page The print timeout counter does not start until Waiting is displayed Values Disabled The printer does not print the last page of a print job until one of the following occurs...

Page 97: ...of time in seconds the printer waits after displaying an operator intervention error message before it resumes printing Values Disabled Printer does not resume printing until someone clears the error message 5 255 Printer waits the specified amount of time and then automatically resumes printing This timeout value also applies if the menus are displayed and the printer is offline for the specified...

Page 98: ...also have to reduce the size and number of fonts on the page or increase the installed printer memory For most print jobs you do not need to select On When On is selected printing may be slower Display Language Purpose To determine the language of the text on the operator panel display Values English Norsk Français Nederlands Deutsch Svenska Italiano Português Español Suomi Dansk Japanese Alarm Co...

Page 99: ... an error message and sounds three quick beeps Continuous Printer stops printing displays an error message and repeats three beeps every 10 seconds until the toner cartridge is replaced See also Auto Continue Asset Tag Purpose The asset tag number is used for printer inventory records Enter the asset tag number that is assigned to the printer NOTE The Asset Tag menu item is only available through ...

Page 100: ... Orientation Auto CR after LF Pitch Auto LF after CR Point Size Font Name Symbol Set Font Source Tray Renumber Lines per Page NOTE Values marked by an asterisk are the factory default settings Font Source Purpose To determine the set of fonts displayed in the Font Name menu item Values Resident Displays all fonts resident in printer RAM when the printer ships from the factory Download Displays all...

Page 101: ...ize Purpose To change the point size for scalable typographic fonts Values 1 1008 in increments of 0 25 points 12 Point size refers to the height of the characters in the font One point equals approximately 1 72 of an inch You can select point sizes from 1 to 1008 in increments of 0 25 points NOTE Point Size is only displayed for typographic fonts See also Pitch and point size Pitch Purpose To spe...

Page 102: ...n specific factory default values 12U PC 850 country region specific factory default values A symbol set is a set of alphabetic and numeric characters punctuation and special symbols used when printing with a selected font Symbol sets support the different requirements for languages or specific applications such as math symbols for scientific text Only the symbol sets supported for the selected fo...

Page 103: ...elect the correct Paper Size and Orientation before changing Lines per Page See also Orientation Paper Size A4 Width Purpose To select the width of the logical page for A4 size paper Values 198 mm Makes the logical page compatible with the Hewlett Packard LaserJet 5 Printer 203 mm Makes the logical page wide enough to print eighty 10 pitch characters Tray Renumber Purpose To configure your printer...

Page 104: ... assignments to factory default values Auto CR after LF Purpose To specify whether the printer automatically performs a carriage return after a line feed control command Values Off Printer does not perform a carriage return after a line feed control command On Printer performs a carriage return after a line feed control command Auto LF after CR Purpose To specify whether the printer automatically ...

Page 105: ...n error message On Prints an error message before it discards the job Network Menu Use the Network Menu to change printer settings affecting jobs sent to the printer through a network port Standard Network Select a menu item for more details Network Buffer PCL SmartSwitch NPA Mode PS SmartSwitch MAC Binary PS STD Net Setup NOTE Values marked by an asterisk are the factory default settings PCL Smar...

Page 106: ... job received through the network port requires it regardless of the default printer language Values On Printer examines data on the network interface connection and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the default pri...

Page 107: ...emory in your printer the size of the other link buffers and whether Resource Save is set to On or Off To maximize the range for the Network Buffer size disable or reduce the size of the parallel serial and USB buffers NOTE Changing the Network Buffer menu item automatically resets the printer See also Resource Save MAC Binary PS Purpose To configure the printer to process Macintosh binary PostScr...

Page 108: ...MAC Binary PS NOTE Values marked by an asterisk are the factory default settings PCL SmartSwitch Purpose To configure the printer so it automatically switches to PCL emulation when a print job received through the USB port requires it regardless of the default printer language Values On Printer examines the data on the USB interface and selects PCL emulation if the data indicates that is the requi...

Page 109: ...Switch is On or uses the default printer language specified in the Setup Menu if PCL SmartSwitch is Off See also PCL SmartSwitch Printer Language NPA Mode Purpose To specify whether the printer performs the special processing required for bidirectional communication following the conventions defined in the Network Printing Alliance NPA Protocol Values On Printer performs NPA processing If data is ...

Page 110: ... resets the printer See also Resource Save MAC Binary PS Purpose To configure the printer to process Macintosh binary PostScript print jobs Values On Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system This setting often causes Windows print jobs to fail Off Printer filters PostScript print jobs using standard protocol Auto Printer processes print...

Page 111: ...lect 4 Disable appears on the second line of the display Press Select 5 Locking Menus appears briefly Press Menu until you see Exit Config Menus and then press Select 6 The menus are disabled If you press Menu the message Menus Disabled appears Enabling menus Repeat step 1 through step 4 in Disabling operator panel menus 1 Press Menu until you see Enable 2 Continue with step 5 and step 6 in Disabl...

Page 112: ...ansparencies labels and card stock you are assisting in trouble free printing See Tips for avoiding jams for more information NOTE We recommend that you try a limited sample of any print media you are considering using with the printer before purchasing large quantities By selecting appropriate print media and loading it properly you are able to avoid most jams See the following for instructions o...

Page 113: ...t 1 From the File menu select Print 2 Verify that the correct printer is selected in the dialog box Modify the printer settings as appropriate such as the pages you want to print or the number of copies 3 Click Properties or Setup to adjust printer settings not available from the first screen and then click OK 4 Click OK or Print to send the job to the selected printer 5 Canceling a print job Ther...

Page 114: ...ngs user default settings for the menus a list of installed options and available printer memory You can use this page to verify that all printer options are properly installed and the printer settings are correct See Understanding printer menus to identify the display and operator panel buttons if you need help Make sure the printer is on and the Ready message appears 1 Press and release Menu unt...

Page 115: ...go to the printer and use the operator panel menus to identify which held job you want to print You can use this function to delay printing a job verify one copy before printing additional copies request extra copies of a job at a later time or print a confidential job when you can be at the printer to retrieve it NOTE Print and Hold functions require a minimum of 32 MB available printer memory Se...

Page 116: ...enu until you see your user name 4 NOTE If you are looking for a Confidential Job you are prompted to enter your PIN See Confidential jobs for more information Press Select 5 Press Menu until the action you want to take is on the second line of the operator panel Print A Job Delete A Job and so on 6 Press Select If you are looking for a particular job press and release Menu to scroll through the l...

Page 117: ... You can print additional copies as long as the job remains stored in memory NOTE Repeat Print jobs are automatically deleted from printer memory when the printer requires extra memory to process additional held jobs Reserve Print If you send a Reserve Print job the printer does not print the job immediately but stores the job in memory so you can print the job later The job is held in memory unti...

Page 118: ...As you enter the PIN asterisks are displayed to ensure confidentiality If you enter an invalid PIN the message No Jobs Found Retry appears Press Go to reenter the PIN or press Stop to exit the Confidential Job menu When you enter a valid PIN you have access to all print jobs matching the user name and PIN you entered The print jobs matching the PIN you entered appear on the display when you enter ...

Page 119: ...atement size paper and then press Select 4 The first line of the display shows the selected input option and the second line shows the current setting Press Menu to change the setting to Off and then press Select 5 SAVED appears briefly on the display and then is replaced by Config Menu on the first line and Size Sensing on the second line Press and release Menu until you see Exit Config Menu and ...

Page 120: ... Laser Printer W5300 icon and select Properties 2 Click File Sharing 3 Check the Shared as check box and then type a name in the Shared Name text box 4 Click Additional Drivers and select the operating systems of all network clients printing to this printer 5 Click OK 6 If you are missing files you are prompted to insert the server operating system CD To check that the printer was successfully sha...

Page 121: ...Print a test page to verify print installation 5 For Windows XP only Click Start Control Panel Printers and Other Hardware Printers and Faxes 6 For all others Click Start Settings Printers Select the printer you just created 7 Click File Properties 8 From the General tab click Print Test Page 9 When a test page prints successfully printer installation is complete Peer to peer If you use the peer t...

Page 122: ...ilable then you will need to provide a path to available drivers Select whether you want this printer to be the default printer for the client and then click Finish 6 Print a test page to verify printer installation For Windows XP only Click Start Control Panel Printers and Other Hardware Printers and Faxes a 7 For all others Click Start Settings Printers Select the printer you just created b Clic...

Page 123: ...f the lines that form the characters Thicker lines result in darker characters Some words commonly used to describe the weight of a typeface are bold medium light black and heavy Style refers to other typeface modifications such as tilt or character width Italic and oblique are styles where the characters are tilted Narrow condensed and extended are three common styles that modify the character wi...

Page 124: ...defined as 1 72 inch The characters in a font printed at 24 point will be twice as large as the characters in the same font printed at 12 point The following illustration shows samples of a font printed in different point sizes The point size of a font is defined as the distance from the top of the tallest character in the font to the bottom of the lowest character in the font Due to the definitio...

Page 125: ... from a scalable font the printer creates a bitmap of the characters at the point size you choose and saves it temporarily in printer memory These temporary bitmapped fonts are deleted when you turn off or reset the printer Scalable fonts provide the flexibility of printing in many different point sizes Your printer uses different scalable font formats for downloading fonts to the printer PCL 6 em...

Page 126: ...lable fonts PCL 6 emulation PostScript 3 emulation Albertus Medium AlbertusMT AlbertusMT Italic AlbertusMT Light Albertus Extra Bold Antique Olive AntiqueOlive Roman Antique Olive Italic AntiqueOlive Italic Antique Olive Bold AntiqueOlive Bold AntiqueOlive Compact Arial ArialMT Arial Italic Arial ItalicMT Arial Bold Arial BoldMT Arial Bold Italic Arial BoldItalicMT ITC Avant Garde Book AvantGarde ...

Page 127: ...lvetica Helvetica Italic Helvetica Oblique Helvetica Bold Helvetica Bold Helvetica Bold Italic Helvetica BoldOblique Helvetica Narrow Helvetica Narrow Helvetica Narrow Italic Helvetica Narrow Oblique Helvetica Narrow Bold Helvetica Narrow Bold Helvetica Narrow Bold Italic Helvetica Narrow BoldOblique CG Times Intl CG Times CG Times Italic Intl CG Times Italic CG Times Bold Intl CG Times Bold CG Ti...

Page 128: ...BoldItalic Optima Italic Palatino Roman Palatino Roman Palatino Italic Palatino Italic Palatino Bold Palatino Bold Palatino Bold Italic Palatino BoldItalic SymbolPS Symbol Symbol Times Roman Times Roman Times Italic Times Italic Times Bold Times Bold Times Bold Italic Times BoldItalic Times New Roman TimesNewRomanPSMT Times New Roman Italic TimesNewRomanPS ItalicMT Times New Roman Bold TimesNewRom...

Page 129: ... Univers ExtendedObl Univers BoldExt Univers BoldExtObl Univers Light Univers LightOblique Clarendon Clarendon Light Clarendon Bold Helvetica Condensed Helvetica Condensed Bold Helvetica Condensed BoldObl Helvetica Condensed Oblique StempelGaramond Bold StempelGaramond BoldItalic StempelGaramond Italic StempelGaramond Roman Apple Chancery Chicago Geneva Monaco NewYork Oxford Taffy MonaLisa Recut C...

Page 130: ...BoldExtendedTwo GillSans GillSans Italic GillSans Bold GillSans BoldItalic GillSans Condensed GillSans BoldCondensed GillSans Light GillSans LightItalic GillSans ExtraBold Goudy Goudy Italic Goudy Bold Goudy BoldItalic Goudy ExtraBold HoeflerText Regular HoeflerText Italic HoeflerText Black HoeflerText BlackItalic HoeflerText Ornaments JoannaMT JoannaMT Italic JoannaMT Bold JoannaMT BoldItalic ...

Page 131: ... verify readability with the actual devices that will be used to read them The manufacturer does not warrant that a specific bar code reader will be able to read the bar code images as printed or that a specific OCR reader will be able to read the OCR characters as printed Symbol sets A symbol set is the collection of alphabetic and numeric characters punctuation and special characters available i...

Page 132: ...t ISO 8859 9 Latin 5 Math 8 Symbol ISO 8859 10 Latin 6 Greek 8 Wingdings ISO 8859 15 Latin 9 Turkish 8 POSTNET Barcode PC 8 Bulgarian Roman 8 ISO German PC 8 Danish Norwegian 437N Roman 9 ISO Spanish PC 8 Greek Alternate 437G Roman Extension ISO 2 IRV Int l Ref Version PC 8 Turkish 437T Ventura ITC Zapf Dingbats ISO 4 United Kingdom PC 8 Latin Greek Ventura International ISO 6 ASCII PC 8 PC Nova V...

Page 133: ...nges made to the printer settings Wait for the message to clear See also Disabling operator panel menus Busy The printer is busy receiving processing or printing data Wait for the message to clear Press Menu to open the Job Menu and cancel the current job Canceling Job The printer is processing a request to cancel the current print job Wait for the message to clear See also Canceling a print job C...

Page 134: ... front door Install the toner cartridge Delete All Jobs Go Stop The printer is requesting confirmation to delete all held jobs Press Go to continue The printer deletes all held jobs Press Stop to cancel the operation Deleting Jobs The printer is deleting one or more held jobs Wait for the message to clear Disabling Menus The printer is responding to a request to disable the menus Wait for the mess...

Page 135: ...unction 37 Insufficient Memory Insert Tray x The specified tray is either missing or not fully inserted into the printer Insert the specified tray completely into the printer See also Loading print media in standard and optional trays Install device or Cancel Job The printer is requesting that a specified device be installed so it can print a job device is one of the following Tray x Duplex Env Fe...

Page 136: ... printer automatically clears the message and continues printing the job Press Menu to open the Job Menu and cancel the current job See also Loading print media in standard and optional trays Maintenance The printer requires replacement of routine maintenance items to maintain top performance and to avoid print quality and paper feed problems Replace the maintenance items and reset the printer mai...

Page 137: ...for the period of time specified in the Power Saver menu item 20 minutes is the factory default the Power Saver message replaces the Ready message on the display Send a job to print Press Go to quickly warm the printer to normal operating temperature and display the Ready message Printing Font List The printer is processing or printing a list of all available fonts for the specified printer langua...

Page 138: ... without using the envelope feeder In the case of a hardware failure turn the printer off and back on If the error recurs turn the printer off remove the envelope feeder and call Dell at support dell com See also Contacting service Remove Paper standard bin The output bin is full Remove the stack of paper from the standard bin to clear the message Res Reduced The printer is reducing the resolution...

Page 139: ...aper Load paper in the tray to clear the message See also Loading print media in standard and optional trays Tray x Low The specified tray is low on paper Add paper to the tray to clear the message See also Loading print media in standard and optional trays Tray x Missing The specified tray is either missing or not fully inserted into the printer Insert the tray completely into the printer See als...

Page 140: ...not automatically reprint the page that prompted the message Make sure the Paper Size setting in the Paper Menu is correct for the size paper you are using If MP Feeder Size is set to Universal make sure your paper is large enough for the formatted data Press Menu to open the Job Menu and cancel the current job See also Print media guidelines 35 Res Save Off Deficient Memory The printer lacks the ...

Page 141: ...t Memory and Held Jobs may be lost alternate on the display See also Accessing held jobs from the operator panel Held Jobs may be lost 38 Memory Full The printer is processing data but the memory used to store pages is full Press Go to clear the message and continue printing the job The job may not print correctly Press Menu to open the Job Menu and cancel the current job To avoid this error in th...

Page 142: ...twork Software Error 55 Unsupported Flash in Slot X The printer detects an unsupported flash memory card in one of the connectors Turn the printer off Remove the unsupported option card 55 Unsupported Option in Slot X The printer detects an unsupported option card in one of the connectors Turn the printer off Remove the unsupported option card 56 USB Port x Disabled Data has been sent to the print...

Page 143: ...oner Low The printer has detected that the toner supply in the toner cartridge is low If you do not have a toner cartridge on hand order one now Shake the toner cartridge to utilize the remaining toner Replace the toner cartridge Press Go to clear the message and continue printing The Supplies message is displayed until you replace the toner cartridge See also Replacing the toner cartridge 900 999...

Page 144: ...al trays Using and loading the multipurpose feeder Using and loading the optional envelope feeder Tips for avoiding jams Use only recommended print media See Print media guidelines for more information See Loading print media in standard and optional trays Using and loading the multipurpose feeder and Using and loading the optional envelope feeder to load print media properly Do not overload the p...

Page 145: ...d too tightly against the stack of print media Make sure all cables that connect to the printer are correctly attached Before removing jams Remove any print jobs from the output bin before opening the upper front door to remove jams Identifying the print media path The following illustration shows where paper jams may occur along the print media path The path varies depending on the input source t...

Page 146: ...2 Upper front door 3 Optional envelope feeder 4 Optional duplex unit front access cover 5 Optional trays 6 Standard tray 7 Lower front door down when envelope feeder is installed 8 Optional duplex unit rear door 9 Printer rear door NOTE Jams in the standard output bin and the duplex unit are either paper or card stock Use the following table to locate instructions for a particular jam ...

Page 147: ...Paper Jam Check Duplex 24x Paper Jam Check Tray x 250 Paper Jam Check MP Feeder 260 Paper Jam Check Env Feeder 200 and 201 Paper Jam Remove Cartridge A 200 Paper Jam message indicates the print media is jammed in the area under the toner cartridge This requires removing the toner cartridge A 201 Paper Jam message indicates the jam is farther inside the printer NOTE To resolve the message you must ...

Page 148: ...then pull it straight out toward you 2 NOTICE Never touch the photoconductor drum on the underside of the cartridge Use the handhold on the cartridge to avoid touching this area 1 Photoconductor drum Lay the cartridge aside NOTE Do not leave the cartridge exposed to light for extended periods Gently push the feed roller release lever toward the back of the printer 3 ...

Page 149: ...fused toner which can stain garments and skin If the print media does not move immediately when you pull stop pulling You need to access the print media from the printer rear door Otherwise continue with step 8 To access print media from the printer rear door Open the printer rear door 5 ...

Page 150: ...dle section of print media is visible grasp it on both sides and gently pull it straight out 6 If print media is still in the fuser area open the upper front door and remove the print media If the end of the print media is visible pull the print media straight out ...

Page 151: ...wer door 9 202 Paper Jam Open Rear Door Jams that cause a 202 Paper Jam message require opening the printer rear door NOTE To resolve the message you must clear all print media from the print media path For instructions on clearing the jam click the area where the jam occurred Before reaching the standard output bin While exiting to the standard output bin Before reaching the standard output bin O...

Page 152: ...dle section of print media is visible grasp it on both sides and gently pull it straight out 2 If print media is still in the fuser area open the upper front door and remove the print media If the end of the print media is visible pull the print media straight out ...

Page 153: ...e toner cartridge and then pull the print media out Close the printer rear door 3 While exiting to the standard output bin Pull the print media straight out If the print media does not move immediately when you pull stop pulling Open the upper front door and pull the print media out ...

Page 154: ...am Check Duplex NOTE To resolve the message you must clear all print media from the print media path Open the printer rear door 1 Remove any print media based on what part is visible If the middle section of print media is visible grasp it on both sides and gently pull it straight out 2 If print media is still in the fuser area open the upper front door and remove the print media ...

Page 155: ...r rear door 3 Open the duplex rear door 4 Look under the duplex rear door for the edge of the print media to determine how the print media is jammed If only a short piece of print media is visible toward the rear of the printer do not pull it out it may be easier to access from inside the printer See 200 and 201 Paper Jam Remove Cartridge for instructions If most of the print media is visible cont...

Page 156: ...Pull the print media up and out toward you if the print media is in this position Pull down and out if the print media is in this position Close the duplex rear door Make sure it snaps into place 6 ...

Page 157: ...f the print media to determine how the print media is jammed If only a short piece of print media is visible toward the rear of the printer do not pull it out it may be easier to access from inside the printer See 200 and 201 Paper Jam Remove Cartridge for instructions If most of the print media is visible continue with the following 2 Pull the print media up and out toward you if the print media ...

Page 158: ...Pull down and out if the print media is in this position Close the duplex rear door Make sure it snaps into place 3 ...

Page 159: ... determine how the print media is jammed If a short piece is visible inside the duplex unit next to the inner wall grasp it and pull it out If you cannot grasp it see step 5 If only a short piece of print media is visible toward the rear of the printer do not pull it out it may be easier to access from inside the printer See 200 and 201 Paper Jam Remove Cartridge for instructions If most of the pr...

Page 160: ...Close the duplex rear door Make sure it snaps into place 3 Remove the standard tray 4 ...

Page 161: ...the recessed areas on each side of the duplex front access cover 5 Slowly pull the duplex front access cover straight out 6 If the edge of the print media is visible pull the print media straight up and out 7 ...

Page 162: ...front access cover level while you slide it back into the duplex unit Make sure it snaps into place 9 Slide the standard tray back into the printer 10 236 Paper Jam Check Duplex NOTE To resolve the message you must clear all print media from the print media path Locate the recessed areas on each side of the duplex front access cover 1 Slowly pull the duplex front access cover straight out 2 ...

Page 163: ...l the print media straight up and out 3 If the print media is not visible continue with step 4 Otherwise close the duplex front access cover Slide the standard tray out 4 Remove any sheets of print media lying in the duplex front access cover 5 6 ...

Page 164: ...dia from the print media path Press latch 1 to open the lower door Press latch 2 to open the upper door 1 CAUTION The rear portion of the inside of the printer is hot While grasping the toner cartridge by the hand grip pull the cartridge up toward the upper front door and then pull it straight out toward you 2 NOTICE Never touch the photoconductor drum on the underside of the cartridge Use the han...

Page 165: ... the cartridge exposed to light for extended periods Gently push the feed roller release lever toward the back of the printer 3 Pull the print media up and toward you 4 CAUTION The print media may be covered with unfused toner which can stain garments and skin 5 6 ...

Page 166: ... 7 Slowly pull the duplex front access cover straight out 8 If the edge of the print media is visible pull the print media straight up and out 9 If the print media is not visible continue with step 10 Otherwise close the duplex front access cover Slide the standard tray out 10 Remove any sheets of print media lying in the duplex front access cover 11 ...

Page 167: ...andard tray back into the printer 13 239 Paper Jam Check Duplex NOTE To resolve the message you must clear all print media from the print media path Open the printer rear door 1 Remove any print media based on what part is visible If the middle section of print media is visible grasp it on both sides and gently pull it straight out 2 ...

Page 168: ...the print media If the end of the print media is visible pull the print media straight out If the print media does not move immediately when you pull stop pulling Remove the toner cartridge and then pull the print media out Close the printer rear door 3 Open the duplex rear door 4 ...

Page 169: ...d the rear of the printer do not pull it out it may be easier to access from inside the printer See 200 and 201 Paper Jam Remove Cartridge for instructions If most of the print media is visible continue with the following 5 Pull the print media up and out toward you if the print media is in this position Pull down and out if the print media is in this position ...

Page 170: ...Close the duplex rear door Make sure it snaps into place 6 Press latch 1 to open the lower door Press latch 2 to open the upper door 7 ...

Page 171: ...e up toward the upper front door and then pull it straight out toward you 8 NOTICE Never touch the photoconductor drum on the underside of the cartridge Use the handhold on the cartridge to avoid touching this area 1 Photoconductor drum Lay the cartridge aside NOTE Do not leave the cartridge exposed to light for extended periods 9 ...

Page 172: ... you 10 NOTE The print media may be covered with unfused toner which can stain garments and skin Reinstall the toner cartridge 11 Close the upper door and then the lower door 12 Locate the recessed areas on each side of the duplex front access cover 13 Slowly pull the duplex front access cover straight out 14 ...

Page 173: ...the print media straight up and out 15 If the print media is not visible continue with step 16 Otherwise close the duplex front access cover Slide the standard tray out 16 Remove any sheets of print media lying in the duplex front access cover 17 18 ...

Page 174: ...lick the area where the jam occurred On the incline surface of a tray or across two trays Across three trays This may happen if you are using legal size print media in the trays or if you have an optional 250 sheet drawer installed with other optional drawers Across an optional tray the duplex unit and the standard tray Between the envelope feeder and the printer On the incline surface of a tray o...

Page 175: ... If you do not see either end of the print media see Across three trays to remove the jam Slide the tray back into the support unit 3 Across three trays This type of jam may occur if you are using legal size print media in the trays or if you have a 250 sheet drawer installed with other optional drawers 1 ...

Page 176: ...ll down to remove the print media 1 Gently slide the tray back into the support unit 2 Pull the tray out of the support unit that is above the tray you just closed 3 Pull the print media either up or down If it does not pull easily one way try the other way 4 Slide the tray back into the support unit 5 ...

Page 177: ...nstall the cartridge Across an optional tray the duplex unit and the standard tray Pull the tray out of the support unit If only a short section of the print media is visible do not pull down to remove the print media 1 Slowly pull the duplex front access cover straight out from the duplex unit 2 Pull the standard tray out of the printer 3 ...

Page 178: ...tray all the way into the printer b Slide the duplex front access cover back into the duplex unit Make sure it snaps into place c If you do not see the edge of the print media in the standard tray Push the tray back into the printer a Press latch 1 to open the lower door Press latch 2 to open the upper door b ...

Page 179: ...ridge Use the handhold on the cartridge to avoid touching this area 1 Photoconductor drum You should see the leading edge of the print media now NOTE The print media may be covered with unfused toner which can stain garments and skin Gently push the feed roller release lever toward the back of the printer d ...

Page 180: ...the slides on the cartridge with the slots on the toner cartridge cradle Use the arrows inside the printer for placement Guide the cartridge in until it snaps into place f Close the printer upper and lower front doors g Slide the tray all the way into the printer h ...

Page 181: ...s from the print media path For instructions on clearing the jam click the area where the jam occurred At entry into the envelope feeder Between the envelope feeder and the printer At entry into the envelope feeder Since the envelope feeder feeds envelopes from the bottom of the stack the envelope on the bottom is jammed Lift the envelope weight 1 Flip the envelope weight back toward the printer 2...

Page 182: ...envelope between steps 4 and 5 This may correct the problem Between the envelope feeder and the printer Lift the envelope weight 1 Flip the envelope weight back toward the printer 2 Remove the stack of envelopes from the envelope feeder 3 Push the envelope support to the closed position 4 Open the printer upper front door 5 Pull the envelope feeder up slightly and straight out of the printer Set i...

Page 183: ... toner cartridge to get the envelope out See reinstall the toner cartridge for instructions Reinstall the envelope feeder Make sure it snaps into place 8 Close the printer upper front door 9 Replace the stack of envelopes in the envelope feeder 10 Adjust the envelope edge guide 11 ...

Page 184: ...s plugged into the printer and a properly grounded electrical outlet The printer power switch is on The electrical outlet is not turned off by any switch or breaker Other electrical equipment plugged into the outlet is working All options are properly installed If you have checked all of the above and still have a problem turn the printer power off wait for about 10 seconds and then turn the print...

Page 185: ...verriding the settings made from the operator panel Change the menu settings from the printer driver the printer utilities or the software application instead of the operator panel Disable the settings in the printer driver the printer utilities or the software application so you can change settings from the operator panel Solving printing problems Problem Action Job did not print or incorrect cha...

Page 186: ...purpose feeder when you load it otherwise it may skew or buckle Remove any curled print media from sources Load the recommended print side correctly for the type of print media you are using See Loading print media in standard and optional trays for more information Load less print media in the sources Turn the print media over or around and try printing again to see if feeding improves Do not mix...

Page 187: ...r print comes off the page If you are printing on an uneven print surface change the Paper Weight and Paper Texture settings in the Paper Menu See Paper Type Verify that the print media is within the printer specifications See Print media supported for more details If the problem continues turn the printer off and contact Dell at support dell com Toner appears on the back of the printed page Toner...

Page 188: ...ow To utilize the remaining toner remove the cartridge by gripping the handles with both hands With the cartridge arrows pointing downward gently shake the toner cartridge back and forth Reinstall the cartridge and then press Go If you are using preprinted forms make sure the ink can withstand temperatures of 212 C 414 F Printing is too dark Change the Toner Darkness setting in the Quality Menu Ch...

Page 189: ...cation Solving option problems If an option does not operate correctly after it is installed or if it quits working Turn the printer off wait for about 10 seconds and turn the printer on If this does not fix the problem unplug the printer and check the connection between the option and printer Print the menu settings page and check to see if the option is listed in the Installed Options list If th...

Page 190: ... feeder and the printer is secure Make sure the Paper Size setting is correct in both the Paper Menu and in the software application Make sure the envelopes are loaded correctly See Using and loading the optional envelope feeder for more details Printer memory Check to make sure printer memory is securely connected to the printer system board USB interface Make sure the USB interface card is secur...

Page 191: ...he serial number is also listed on the menu settings page you can print from the Utilities Menu See Printing a menu settings page for more information For information about obtaining service contact Dell at support dell com for more information ...

Page 192: ...ermining the status of supplies If your printer is connected to the network the Dell Configuration Web Tool can provide instant feedback on remaining toner levels Type the printer IP address in your Web browser to view this information To use the email alert setup feature that notifies you whenever the printer needs supplies type your name or the name of the key operator in the email list box The ...

Page 193: ... Up 3 Up 4 Up 6 Up 9 Up 12 Up and 16 Up Combined with the duplex setting Multipage Print lets you print up to 32 pages on one sheet of paper 16 images on the front and 16 on the back Multipage Print Duplex Duplex printing is available when you attach the optional duplex unit It lets you print on both sides of a sheet of paper Duplex Use your software application or printer driver to send a Verify ...

Page 194: ...dge ordering website c Order toner from the Web at www dell com supplies 3 Ordering a Maintenance kit 80 Scheduled Maintenance appears on the display after 300 000 pages have printed to let you know it is time to replace printer maintenance items Order a maintenance kit when 80 Scheduled Maintenance first appears on the display The maintenance kit contains all the items necessary to replace the pi...

Page 195: ... until you are ready to install it Do not store the toner cartridge in Temperatures greater than 40 C 104 F An environment with extreme changes in humidity or temperature Direct sunlight Dusty places A car for a long period of time An environment where corrosive gases are present An environment with salty air Replacing the toner cartridge CAUTION Before performing any of the following procedures r...

Page 196: ...t you use toner cartridges from a third party refiller Print quality and printer reliability cannot be guaranteed if you do For best results use Dell supplies Removing the used toner cartridge Turn the printer off and unplug the printer power cord 1 NOTE Remove any print jobs from the output bin before opening the lower and upper front doors Press latch 1 to open the lower door Press latch 2 to op...

Page 197: ...he hand grip pull the cartridge up toward the upper front door and then pull it straight out toward you 3 NOTICE Never touch the photoconductor drum on the underside of the cartridge Use the handhold on the cartridge to avoid touching this area 1 Photoconductor drum Set it aside 4 Cleaning the printer ...

Page 198: ...of the printer is hot due to the fuser Allow time for the printer to cool before attempting to remove parts in this area Installing the new toner cartridge Pull the tabs on each side of the plastic strap to remove the packaging from the toner cartridge Save the packaging and foam to return the used toner cartridge 1 NOTICE Do not touch the photoconductor drum on the underside of the toner cartridg...

Page 199: ... cartridge by the handle and gently shake it side to side to distribute the toner 2 Align the tabs on each side of the toner cartridge with the slots on each side of the cartridge cradle Use the arrows inside the printer for placement 3 4 ...

Page 200: ...ges See Ordering supplies for information on ordering a charge roll Turn the printer off and unplug the printer power cord 1 Open the front doors and remove the toner cartridge 2 Pull the upper front door halfway down 3 Locate the used charge roll above the area for the toner cartridge 4 Locate the label with an arrow on the right side of the housing It is attached to the arm like tab 5 Push the a...

Page 201: ...1 Tab Pull down on the charge roll until it is loose 7 Pull the charge roll to the right to loosen the left side 8 ...

Page 202: ...Pull the charge roll straight out of the printer and set it aside 9 1 Metal tab 2 Cylinder part Remove any packaging from the new charge roll 10 11 ...

Page 203: ...on Touching the cylinder part will contaminate the charge roll and affect printing Align the metal tab on the left side of the new charge roll with its hole and insert it 11 Raise the right side of the charge roll 12 Push the arm like tab with the right arrow label on it to the right 13 Lift the right side of the charge roll and insert it into its hole 14 ...

Page 204: ...ppears on printed pages See Ordering supplies for information on ordering a transfer roller Complete the following steps to replace the transfer roller Refer to the documentation that comes with the transfer roller for detailed installation information Turn the printer off and unplug the printer power cord 1 Open the front doors and remove the toner cartridge 2 Locate the used transfer roller on t...

Page 205: ...Pull the transfer roller to the left to loosen the right side and then pull it straight out of the printer Set it aside 5 ...

Page 206: ...ve any packaging from the new transfer roller 6 Grasp the transfer roller on the left side as shown 7 Locate the small hole and insert the metal tab on the right side of the transfer roller into the hole 8 ...

Page 207: ...Lower the transfer roller gently until the left metal tab fits into the slot You may have to push it down for a secure fit 9 ...

Page 208: ... the printer power cord into a properly grounded electrical outlet 11 Reset the maintenance counter See Resetting the maintenance counter 12 Replacing the pick rollers Remove the standard tray 1 Look underneath the printer for the pick roller arm and pull it down 2 ...

Page 209: ...Press on the end of the tab and pull the pick roller off the arm 3 1 Tab Repeat step 3 on the other side to remove the other pick roller 4 5 6 ...

Page 210: ...ollers from the packaging 1 Pull the pick roller arm down 2 Locate the recessed area on the pick roller and align it with the tab on the arm 3 NOTE There are two arrows on each pick roller Make sure the bottom arrow faces you as you align the recessed area with the tab Push the pick roller onto the arm with the tab aligned 4 ...

Page 211: ... while you turn the printer on 1 Release the buttons when Performing Self Test appears on the display 2 The printer performs its power on sequence and then Config Menu appears on the first line of the display Press Menu until you see Reset Maint Cnt and then press Select 3 Reset appears on the second line of the display Press Select 4 Resetting Maint Cnt Value appears briefly on the display and th...

Page 212: ...e the toner cartridge complete the following steps to maintain printer feeding reliability Print five sheets of paper 1 Wait approximately five seconds 2 Print five more sheets of paper 3 Printer maintenance when printing on labels After continuously printing approximately 10 000 pages of labels or each time you replace the toner cartridge complete the following steps to maintain printer feeding r...

Page 213: ... damage The following sections explain how to remove options from the printer that were installed above the printer and how to remove the printer from options installed below it Removing optional printer memory cards NOTICE Memory cards are easily damaged by static electricity Touch something metal on the printer before you touch a card CAUTION Before performing any of the procedures listed below ...

Page 214: ...Press down on the side door latches and open the side door c Loosen but do not remove the six screws on the shield d NOTE You need a small Phillips screwdriver to loosen these screws ...

Page 215: ... the tabs and lift it off f Locate the option card you want to remove 2 NOTICE Electronic components are easily damaged by static electricity Touch something metal on the printer before you touch the option card Push each latch out at each end of the connector 3 Grasp the option card and pull it gently out of the connector 4 ...

Page 216: ...rd refer to the Owner s Manual 6 Reattaching the shield and closing the doors After you have installed any type of option card on the printer system board follow these instructions to attach the shield and close the doors Grasp the shield by the tabs and align the three keyholes on the shield with the top three screws Holding the shield by the tabs slide it down onto the screws Tighten all six scr...

Page 217: ...Close the side door 2 Close the upper door and then the lower door 3 Removing the envelope feeder Remove envelopes from the envelope feeder 1 Push the envelope support to the closed position 2 ...

Page 218: ...inter from the duplex unit removing a duplex unit from a drawer and removing a drawer from another drawer NOTE These same instructions work for removing the printer from the optional 250 or 500 sheet drawer Ask someone to help you lift the printer by the handholds and set it aside 1 CAUTION Make sure your fingers are not under the printer when you set it down ...

Page 219: ...Carefully lift the optional drawer straight up until it is completely disconnected from the option below it Set it aside 2 ...

Page 220: ...ss the Uninstall software utility two ways For Windows XP only Click Start Control Panel Printers and Other Hardware Printers and Faxes 1 For all others Click Start Settings Printers Select the printer object to uninstall and then right click the mouse a Select Dell Software Uninstall b Select the components to uninstall and then click Next c Click Uninstall Now d Click OK when the uninstall is co...

Page 221: ...ations Dimensions Height 421 mm 16 5 in Width 509 mm 20 in Depth 384 mm 15 1 in Weight including cartridge 18 5 kg 40 8 lb Memory Base memory 80 MB Maximum memory 336 MB Emulation compatibility and connectivity Emulations PostScript 3 PCL 6 Compatibility Windows 95 98 Me Windows 2000 Windows NT 4 0 Windows XP UNIX Linux Connectivity Standard local Standard network USB 10 100BaseTx Ethernet ...

Page 222: ... as Dell OpenManage IT Assistant Hewlett Packard OpenView CA Unicenter Hewlett Packard Web JetAdmin Lexmark MarkVision Professional and so on Cartridge and printer life Ships with toner cartridge yield at approximately 5 coverage Optional toner cartridge yield at approximately 5 coverage 18 000 pages 18 000 pages and 27 000 pages Duty cycle maximum 225 000 pages month Printer life 1 000 000 pages ...

Page 223: ...ecting appropriate print media to avoid the possibility of harmful emissions Use 20 lb 75 g m2 xerographic paper Use transparencies designed for laser printers Use envelopes made from 24 lb 90 g m2 bond paper To reduce paper jams do not use envelopes that Have excessive curl Are stuck together Are damaged in any way Contain windows holes perforations cutouts or embossing Use metal clasps string ti...

Page 224: ...6 47 lb bond Card Stock 16 3 g m2 90 lb 163 g m2 100 lb 176 g m2 65 lb 500 sheets of paper 450 transparencies Multipurpose feeder Paper card stock transparencies envelopes A4 A5 JIS B5 letter legal executive folio1 statement1 universal2 Paper 60 135 g m2 grain long 16 36 lb bond Card Stock 120 g m2 67 lb 120 g m2 74 lb 135 g m2 60 lb 100 sheets of paper 10 envelopes Other varies depending on weigh...

Page 225: ...Connection Cable certification 1 USB USB 2 0 2 10 100BaseT Ethernet CAT 5E Certifications Novell USB IF ...

Page 226: ...sidential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be...

Page 227: ...ion and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950 Without a network cable attached This product is in conformity with the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approximation and harmoni...

Page 228: ...gion of 770 795 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition Class I laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 5 milliwatt gallium arsenide laser operating in th...

Page 229: ...when they are not being used This feature will cut the energy used by up to 50 percent Dell is proud to be a participant in this program As an ENERGY STAR Partner Dell Computer Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency ...

Page 230: ...rd party software and peripherals is provided by the original manufacturer including those purchased and or installed through Software Peripherals DellWare ReadyWare and Custom Factory Integration CFI DellPlus Contacting Dell You can access Dell Support at support dell com Select your region on the WELCOME TO DELL SUPPORT page and fill in the requested details to access help tools and information ...

Page 231: ... Policy Dell Computer Corporation Dell manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices For information about the Dell warranty for your printer refer to the Owner s Manual ...

Page 232: ...censed software is free software you can redistribute it and or modify it under the terms of the licenses referenced above These licenses do not provide you any rights to the Dell or third party copyrighted software in this printer Since the GNU licensed software that the Dell modifications are based upon is supplied explicitly without warranty use of the Dell modified version is similarly provide...

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