Dell Vostro A90, Setup And Quick Reference Manual

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Troubleshooting Tips
34
The computer does not start up
E
NSURE THAT THE POWER CABLE IS
FIRMLY CONNECTED TO THE COMPUTER
AND TO THE ELECTRICAL OUTLET
A program stops responding
E
ND THE PROGRAM
—
1 Press <Ctrl><Shift><Esc> simultaneously to
access the Task Manager, and click the
Applications tab.
2 Click to select the program that is no longer
responding, and click
End Task .
A program crashes repeatedly
NOTE: Most software includes installation
instructions in its documentation or on a
floppy disk, CD, or DVD.
C
HECK THE SOFTWARE
DOCUMENTATION
—
If necessary, uninstall
and then reinstall the program.
A program is designed for an earlier
Microsoft
®
Windows
®
operating system
R
UN THE
P
ROGRAM
C
OMPATIBILITY
W
IZARD
—
The Program Compatibility Wizard configures a
program so that it runs in an environment similar to
non-XP operating system environments.
1 Click Start
→
All Programs
→
Accessories
→
Program Compatibility Wizard
→
Next .
2 Follow the instructions on the screen.
A solid blue screen appears
T
URN THE COMPUTER OFF
—
If you are
unable to get a response by pressing a key on your
keyboard or moving your mouse, press and hold the
power button for at least 6 seconds (until the
computer turns off), and then restart your computer.
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