Dell Vostro A100, Setup And Quick Reference Manual

Page: 49 / 76

Troubleshooting
49
Other software problems
C
H E C K TH E S O F TW A R E D O C U ME NT A TI O N
O R C O N TA C T TH E S O F TW A R E
M A NU F A CT U R ER F O R T R O U B L ES H O O TI N G
I N F O R MA T I O N
—
• Ensure that the program is compatible with
the operating system installed on your
computer.
• Ensure that your computer meets the
minimum hardware requirements needed to
run the software. See the software
documentation for information.
•
Ensure that the program is installed and
configured properly.
•
Verify that the device drivers do not conflict
with the program.
• If necessary, uninstall and then reinstall the
program.
B
A C K U P Y O U R F I L E S I MM ED I A TEL Y
•
Use a virus-scanning program to check the
hard drive, floppy disks, CDs, or DVDs.
•
Save and close any open files or programs
and shut down your computer through the
Start menu.
Dell Technical Update Service
The Dell Technical Update service provides
proactive e-mail notification of software and
hardware updates for your computer. The service is
free and can be customized for content, format, and
how frequently you receive notifications.
To enroll for the Dell Technical Update service, go to
support.dell.com/technicalupdate.
book.book Page 49 Thursday, June 26, 2008 12:10 PM