Dell Vostro A100, Setup And Quick Reference Manual

Page: 34 / 76

Troubleshooting
34
Error Messages
CAUTION: Before you begin any of the
procedures in this section, follow the safety
instructions that shipped with your
computer.
If the message is not listed, see the documentation
for the operating system or the program that was
running when the message appeared.
A
U XI L I A R Y D EV I C E F A I L U R E
—
The touch
pad or external mouse may be faulty. For an
external mouse, check the cable connection.
Enable the Pointing Device option in the system
setup program. See your
Service Manual
at
support.dell.com for more information. If the
problem persists, contact Dell (see "Contacting Dell"
on page 69).
B
A D C O MMA ND O R F I L E N A ME
—
Ensure
that you have spelled the command correctly, put
spaces in the proper place, and used the correct
pathname.
C
A C H E D I S A B L ED D U E T O F A I L U RE
—
The
primary cache internal to the microprocessor has
failed. Contact Dell (see "Contacting Dell" on
page 69).
CD
D R I V E C O NT RO L L ER F A I L U RE
—
The CD
drive does not respond to commands from the
computer.
D
A T A ER R O R
—
The hard drive cannot read the
data.
D
EC R E A SI NG A V A I L A B L E MEM O R Y
—
One
or more memory modules may be faulty or
improperly seated. Reinstall the memory modules
and, if necessary, replace them. See your
Service
Manual
at support.dell.com for more information.
D
I S K
C:
F A I L ED I NI T I A L I Z A TI O N
—
The
hard drive failed initialization. Run the hard drive
tests in the Dell Diagnostics (see "Dell Diagnostics"
on page 42).
book.book Page 34 Thursday, June 26, 2008 12:10 PM