Dell Vostro A100, Setup And Quick Reference Manual

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Troubleshooting
45
Troubleshooting Tips
Follow these tips when troubleshooting your
computer:
•
If you added or removed a part before the
problem started, review the installation
procedures and ensure that the part is
correctly installed (see your
Service Manual
at support.dell.com).
• If a device does not work, ensure that the
device is properly connected.
•
If an error message appears on the screen,
write down the exact message. This
message may help support personnel to
diagnose and fix the problem(s).
• If an error message occurs in a program, see
the program documentation.
NOTE: The procedures in this document
were written for the Windows default view,
so they may not apply if you set your Dell
computer to the Windows Classic view.
Power Problems
CAUTION: Before you begin any of the
procedures in this section, follow the safety
information that shipped with your
computer.
I
F T H E PO W E R L I G H T I S O F F
—
The
computer is either turned off or is not receiving
power.
• Reseat the power cable in the power
connector on the back of the computer and
the electrical outlet.
• Bypass power strips, power extension
cables, and other power protection devices
to verify that the computer turns on properly.
•
Ensure that any power strips being used are
plugged into an electrical outlet and are
turned on.
•
Ensure that the electrical outlet is working by
testing it with another device, such as a
lamp.
book.book Page 45 Thursday, June 26, 2008 12:10 PM