Dell Vostro 3360 Owner'S Manual Download Page 47

Page: 47 / 55

Beep

Description

Possible Cause/Troubleshooting

Steps

•

reseat the memory if an

additional memory is available

•

install that memory if the

issue persists

•

issue with the memory

connector

Real-time clock power fail

CMOS battery failure. Reseat the
battery. If issue persists, there can be
an issue with the coin-cell battery or
the connector (that will involve
replacing the system board)

Video BIOS Test Failure

Video card failure

Processor Failure

Processor failure

Display

Display failure

Summary of Contents for Vostro 3360

Page 1: ...Dell Vostro 3360 Owner s Manual Regulatory Model P32G Regulatory Type P32G001 ...

Page 2: ...on are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server Internet Explorer MS DOS Windows Vista and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell and SUSE are r...

Page 3: ...Wireless Local Area Network WLAN Card 11 Installing the WLAN Card 11 Removing the Coin Cell Battery 11 Installing the Coin Cell Battery 12 Removing the Memory 12 Installing the Memory 12 Removing the Keyboard 12 Installing the Keyboard 14 Removing the Palmrest 14 Installing the Palmrest 17 Removing the Battery 18 Installing the Battery 19 Removing the Hard Drive 19 Installing the Hard Drive 20 Rem...

Page 4: ... Power Connector 34 Removing the Input Output I O board 34 Installing the I O Board 35 3 System Setup 37 Boot Sequence 37 Navigation Keys 37 System Setup Options 38 Updating the BIOS 42 System and Setup Password 42 Assigning a System Password and Setup Password 42 Deleting or Changing an Existing System and or Setup Password 43 4 Diagnostics 45 Enhanced Pre Boot System Assessment ePSA Diagnostics ...

Page 5: ...ching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itsel...

Page 6: ... off your computer 1 Shut down the operating system In Windows 7 Click Start then click Shut Down In Windows Vista Click Start then click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down In Windows XP Click Start Turn Off Computer Turn Off The computer turns off after the operating system shutdown process is complete 2 Ensure that the computer and all a...

Page 7: ...a network cable first plug the cable into the network device and then plug it into the computer 3 Replace the battery 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 7 ...

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Page 9: ...in this document may require the following tools Small flat blade screwdriver Phillips screwdriver Small plastic scribe Removing the Subscriber Identity Module SIM Card 1 Follow the procedures in Before Working Inside Your Computer 2 Insert a paper clip into the small hole on the SIM card holder to release it from the computer 3 Remove the SIM card holder from the computer 9 ...

Page 10: ...rocedures in Before Working Inside Your Computer 2 Press in on the SD card to release it from the computer Slide the SD card out of the computer Installing the Secure Digital Card 1 Push the SD card into the slot until it clicks into place 2 Follow the procedures in After Working Inside Your Computer Removing the Access Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove ...

Page 11: ... cables from the WLAN card and remove the screw that secures the WLAN card to the computer Remove the WLAN card from the computer Installing the WLAN Card 1 Slide the WLAN card into its slot 2 Connect the antenna cables according to the color code on the WLAN card 3 Install the access panel 4 Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery 1 Follow the pr...

Page 12: ...securing clips on each end of the memory module connector until the memory module pops up and remove the memory module from its connector on the system board by drawing the module from the system board at 45 degree angle Installing the Memory 1 Insert and secure the memory module to the system board 2 Install the access panel 3 Follow the procedures in After Working Inside Your Computer Removing t...

Page 13: ...ght side of the system use a plastic scribe to pry up the keyboard from the computer 4 Flip the keyboard over and lay it on the palmrest 5 Lift the clip to release the keyboard cable and disconnect it from the computer 13 ...

Page 14: ...e computer 4 Follow the procedures in After Working Inside Your Computer Removing the Palmrest 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a access panel b keyboard c display hinge cover 3 Using a plastic scribe pry out the rubber pads that cover the front screws on the base cover 4 Remove the screws that secure the palmrest to the computer 14 ...

Page 15: ...5 Disconnect the quick launch board cable the finger print reader cable and the palmrest cable from the system board 6 Disconnect the power LED cable and the LED board cable from the system board 15 ...

Page 16: ...7 Remove the screws that secure the palmrest to the front of the computer 8 Pry along the edges of the palmrest to release the palmrest 16 ...

Page 17: ...the computer 3 Connect the power LED cable and the LED board cable to the system board 4 Connect the quick launch board cable the finger print reader cable and the palmrest cable to the system board 5 Tighten the screws to secure the palmrest to the back of the computer 6 Push the rubber pads to cover the screws on the computer 7 Install the keyboard 8 Install the access panel 9 Follow the procedu...

Page 18: ...in Before Working Inside Your Computer 2 Remove the a access panel b keyboard c palmrest 3 Disconnect the battery cable from the system board 4 Remove the screws that secure the battery to the system board 5 Remove the battery from the computer 18 ...

Page 19: ...attery cable to the system board 4 Install a palmrest b keyboard c access panel 5 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a access panel b keyboard c palmrest d battery 3 Remove the screws that secure the hard drive to the computer 19 ...

Page 20: ...ove the hard drive bracket from it Installing the Hard Drive 1 Tighten the screws to secure the hard drive bracket to the hard drive 2 Connect the hard drive cable to the hard drive and place the hard drive back to its original position on the computer 3 Tighten the screws to secure the hard drive to the computer 4 Install a battery b palmrest c keyboard d access panel 5 Follow the procedures in A...

Page 21: ... display hinge cover to the computer 4 Remove the display hinge cover from the computer Installing the Display Hinge Cover 1 Align the display hinge cover to its original position on the computer 2 Tighten the screws to secure the display hinge cover to the computer 3 Install the access panel 4 Follow the procedures in After Working Inside Your Computer 21 ...

Page 22: ...the display cable from the system board and remove the screws that secure the display assembly to the computer Installing the Display Assembly 1 Connect the display cable to the system board and tighten the screws to secure the display assembly to the computer 2 Thread the hard drive cable through its routing tabs 3 Thread the antenna cables through their routing tabs 4 Install a display hinge cov...

Page 23: ...zel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a access panel b keyboard c palmrest d battery e display assembly 3 Using a plastic scribe pry under the display bezel to release it from the display assembly 4 Lift the display bezel and remove it from the display assembly 23 ...

Page 24: ...e procedures in After Working Inside Your Computer Removing the Display Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a access panel b keyboard c palmrest d battery e display hinge cover f display assembly g display bezel 3 Disconnect the camera cable from its connector on the camera module 4 Remove the screws that secure the display panel to the display back cover ...

Page 25: ...5 Flip the display panel from the display assembly 6 Place the display panel with its front facing down to access the display and camera cables attached to it 25 ...

Page 26: ...7 Pull out the plastic tab to disconnect the display cable from the display panel 8 Remove the camera cable from the display panel 26 ...

Page 27: ...amera cable to camera module 6 Install a display bezel b display assembly c display hinge cover d battery e palmrest f keyboard g access panel 7 Follow the procedures in After Working Inside Your Computer Removing the Camera Module 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a access panel b keyboard c palmrest d battery e display hinge cover f display assembly g displa...

Page 28: ...over d battery e palmrest f keyboard g access panel 3 Follow the procedures in After Working Inside Your Computer Removing the Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a access panel b keyboard c palmrest d battery e display hinge cover f display assembly 3 Remove the screw that secures the fan to the computer Then lift the fan and disconnect the fan cable from t...

Page 29: ...inge cover c battery d palmrest e keyboard f access panel 4 Follow the procedures in After Working Inside Your Computer Removing the System Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a access panel b keyboard c palmrest d display hinge cover e display assembly f fan 3 Disconnect the I O cable from the I O daughter board 29 ...

Page 30: ...s that secure the system board to the computer 5 Remove the hard drive cable from its routing and flip the system board to access the power connector cable 6 Disconnect the power connector cable from the system board 30 ...

Page 31: ...e I O board 5 Install a fan b display assembly c display hinge cover d battery e palmrest f keyboard g access panel 6 Follow the procedures in After Working Inside Your Computer Removing the Heat Sink 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a access panel b keyboard c palmrest d display hinge cover e display assembly f fan g system board 3 Remove the screws that sec...

Page 32: ...b fan c display assembly d display hinge cover e battery f palmrest g keyboard h access panel 3 Follow the procedures in After Working Inside Your Computer Removing the Speakers 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a access panel b keyboard c palmrest d battery e hard drive 3 Disconnect the speaker cable from the I O board 32 ...

Page 33: ...stalling the Speakers 1 Place the speakers on the computer and thread the speakers cable through the routing tabs 2 Connect the speaker cable to the I O board 3 Install a hard drive b battery c palmrest d keyboard e access panel 4 Follow the procedures in After Working Inside Your Computer 33 ...

Page 34: ... computer Installing the Power Connector 1 Tighten the screw to secure the power connector to the computer 2 Install a system board b fan c display assembly d display hinge cover e battery f palmrest g keyboard h access panel 3 Follow the procedures in After Working Inside Your Computer Removing the Input Output I O board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a ac...

Page 35: ... computer Installing the I O Board 1 Connect the speaker cable and the I O board cable to the I O board 2 Tighten the screws to secure the I O board to the computer 3 Install a battery b palmrest c keyboard d access panel 4 Follow the procedures in After Working Inside Your Computer 35 ...

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Page 37: ...ess System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequ...

Page 38: ...puter model The Main tab lists out the primary hardware features of the computer The table below defines the function of each option Table 2 Main Options Main System Information Displays the computer model number System Time Allows you to reset the time on the computer s internal clock System Date Allows you to reset the date on the computer s internal calendar BIOS Version Displays the BIOS revis...

Page 39: ...ard Type Displays the type of keyboard The Advanced tab allows you to set various functions that affect the performance of the computer The table below defines the function of each option and its default value Table 3 Advanced Options Advanced Intel SpeedStep Enable or disable the Intel SpeedStep feature Default Enabled Virtualization Enable or disable the Intel Virtualization feature Default Enab...

Page 40: ... External USB Ports Enables or disables external USB ports Default Enabled Microphone Enables or disables microphone Default Enabled Camera Enables or disables camera Default Enabled Media Card Reader Enables or disables media card reader Default Enabled Optical Drive Enables or disables optical drive Default Enabled Fingerprint Reader Enables or disables fingerprint reader Default Enabled Boot Di...

Page 41: ...on for changing passwords Password Bypass Allows you to bypass the system password and the internal HDD password prompts during a system restart resume from hibernate state Default Disabled Computrace Enable or disable the Computrace feature on your computer The Boot tab allows you to change the boot sequence Table 5 Boot Options Boot Boot Priority Order Specifies the order of different devices in...

Page 42: ...le and click Download File 7 Select your preferred download method in the Please select your download method below window click Download Now The File Download window appears 8 Click Save to save the file on your computer 9 Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen System and Setup Password You can create a system password and a setup pass...

Page 43: ... password that you entered earlier and click OK 7 Press Esc and a message prompts you to save the changes 8 Press Y to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existi...

Page 44: ...44 ...

Page 45: ... are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are...

Page 46: ... present Diagnostic Beep Codes The following table shows the possible beep codes that may be emitted by the computer when your computer is unable to complete a power on self test Table 7 Diagnostic Beep Codes Beep Description Possible Cause Troubleshooting Steps 1 BIOS ROM checksum in progress of failure System board failure covers BIOS corruption or ROM error 2 No RAM detected If no memory is det...

Page 47: ...sists issue with the memory connector 5 Real time clock power fail CMOS battery failure Reseat the battery If issue persists there can be an issue with the coin cell battery or the connector that will involve replacing the system board 6 Video BIOS Test Failure Video card failure 7 Processor Failure Processor failure 8 Display Display failure 47 ...

Page 48: ...48 ...

Page 49: ...idth 64 bit Flash EPROM Vostro 3360 Vostro 3460 SPI 8 MB Vostro 3560 SPI 6 MB Table 9 Processor Feature Description Types Intel Core i3 series Intel Core i5 series Intel Core i7 series L3 cache up to 6 MB Table 10 Memory Feature Description Memory connector two SODIMM slots Memory capacity 2 GB 4 GB 6 GB or 8 GB Memory type DDR3 SDRAM 1333 MHz and 1600 MHz Minimum memory 2 GB Maximum memory 8 GB T...

Page 50: ...scription Video type integrated on system board discrete Data bus UMA integrated video Discrete Vostro 3460 PCI E x16 Gen1 PCI E x16 Gen2 Vostro 3560 PCI E x8 Gen 2 Video controller UMA Intel HD Graphics 3000 Intel HD Graphics 4000 Discrete Vostro 3460 nVidia GeForce GT 630M Vostro 3560 AMD Radeon HD7670M Table 13 Camera Feature Description Camera Resolution HD 720P Video Resolution maximum 1280 x...

Page 51: ...bugging The ports are identified in the documentation shipped with your computer Media card reader one 8 in 1 Table 16 Display Feature Description Type HD WLED AG Size Vostro 3360 13 0 inches Vostro 3460 14 0 inches Vostro 3530 15 0 inches Dimensions Vostro 3360 Vostro 3460 Vostro 3560 Height 240 mm 9 44 inches 245 mm 9 64 inches 259 mm 10 19 inches Width 330 mm 12 99 inches 340 mm 13 38 inches 37...

Page 52: ...tive Area Vostro 3360 Vostro 3460 3560 X axis 82 00 mm 3 22 inches 90 00 mm 3 54 inches Y axis 45 00 mm 1 77 inches 49 00 mm 1 93 inches Table 19 Battery Feature Description Type Vostro 3360 4 cell lithium ion 3 4 Ahr cell or 49 Whr Vostro 3460 3560 6 cell lithium ion 2 2 Ahr cell or 48 Whr Dimensions Vostro 3360 Vostro 3460 Vostro 3560 Height 20 20 mm 0 80 inch 20 mm 0 79 inch 20 mm 0 79 inch Wid...

Page 53: ...ated video card 65 W Vostro 3460 with discrete video card 90 W Vostro 3560 with quad core 90 W Input voltage 100 VAC to 240 VAC Input current maximum 1 50 A 1 60 A 1 70 A Input frequency 50 Hz to 60 Hz Output power 65 W and 90 W Output current 65 W 3 34 A continuous 90 W 4 62 A Rated output voltage 19 50 VDC 1 0 VDC Dimensions Height 28 20 mm 1 11 inches Width 57 90 mm 2 28 inches Depth 137 16 mm ...

Page 54: ... 10 19 inches Weight with battery pack 1 66 kg 3 65 lb 2 23 kg 4 91 lb 2 57 kg 5 66 lb Table 22 Environmental Feature Description Temperature Operating 0 C to 35 C 32 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing Altitude maximum Operating 15 2 m to 3048 m 50 ft to 10 000 ft Non Operating 15 2 m to 10 668 m 50 ...

Page 55: ...ice options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Select your support category 3 If you are not a U S customer select your country code at the bottom of the support dell com page or select All to see more choices 4 Select the appropriate service...

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