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Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your 

purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by 

country and product, and some services may not be available in your area. To contact Dell for sales, 

technical support, or customer service issues:

1.

Go to 

dell.com/support.

2.

Select your support category.

3.

Verify your country or region in the 

Choose a Country/Region

 drop-down list at the bottom of the 

page.

4.

Select the appropriate service or support link based on your need.

 

33

Summary of Contents for Vostro 3252

Page 1: ...Dell Vostro 3252 Owner s Manual Regulatory Model D14S Regulatory Type D14S001 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...ing the Coin Cell Battery 10 Removing the Hard Drive Assembly 10 Installing the Hard Drive Assembly 12 Removing the Optical Drive 12 Installing the Optical Drive 14 Removing the Heatsink Assembly 14 Installing the Heatsink Assembly 15 Removing the WLAN Card 15 Installing the WLAN Card 16 System Board Layout 16 Removing the System Board 17 Installing the System Board 18 3 Troubleshooting Your Compu...

Page 4: ...6 Contacting Dell 33 4 ...

Page 5: ...ge due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touc...

Page 6: ...iodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Turning Off Your Computer CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system In Windows 8 1 Using a touch enabled device a Swipe in from the right edge of the screen opening the Charms m...

Page 7: ...fter Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer 2 Connect any telephone or network cables to your computer 3 Connect your computer and all attach...

Page 8: ...ay require the following tools Small flat blade screwdriver Phillips screwdriver Small plastic scribe Removing the Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Follow the steps to remove the cover a Remove the screws that secure the cover to the computer 1 b Slide the computer cover towards the back of the computer 2 c Lift and remove the cover from the computer 3 8 ...

Page 9: ...zel 2 b Lift up the front bezel to remove it from the computer 3 Installing the Front Bezel 1 Hold the bezel and ensure that the hooks on the bezel snap into the notches on the computer 2 Rotate the front bezel toward the computer 3 Press the front bezel until the tabs snap in 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing the Memory 1 Follow the procedu...

Page 10: ... Press the release latch and the coin cell battery pops out Lift the coin cell battery out of the computer Installing the Coin Cell Battery 1 Place the coin cell battery into its slot on the system board 2 Press the coin cell battery downward until the release latch springs back into place and secures it 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing the...

Page 11: ...ews that secure the hard drive to the drive bay 1 b Lift the drive bay handle 2 and slide it from the drive bay 3 5 Follow the steps to remove hard drive bracket a Remove the screws that secure the hard drive to the bracket 1 b Slide the hard drive from the bracket 2 11 ...

Page 12: ...ly into the drive bay 4 Tighten the screws to secure the hard drive assembly to the computer 5 Connect the data and power cables to the hard drive 6 Install a front bezel b cover 7 Follow the procedures in After Working Inside Your Computer Removing the Optical Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a cover b front bezel c hard drive assembly 3 Follow the ste...

Page 13: ...osen the optical drive 1 b Slide the optical drive 2 and lift it up to remove it from the chassis 3 5 Follow the steps to remove the bracket from the optical drive a Remove the screws that secure the bracket to the optical drive b Slide the optical drive from the bracket 13 ...

Page 14: ...data and power cables to the optical drive 4 Install a hard drive assembly b front bezel c cover 5 Follow the procedures in After Working Inside Your Computer Removing the Heatsink Assembly 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a cover b front bezel c hard drive assembly d optical drive 3 Follow the steps to remove the heatsink assembly a Disconnect the heatsink a...

Page 15: ...mbly c front bezel d cover 5 Follow the procedures in After Working Inside Your Computer Removing the WLAN Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a cover b front bezel 3 Follow the steps to remove the WLAN card a Slide the WLAN antenna cable cover from the cables 1 b Remove the screw that secures the WLAN card to the system board c Disconnect the antenna cable...

Page 16: ...d to install it on the system board connector 2 Connect the antenna cables to the WLAN card 3 Tighten the screw to secure the WLAN to system board 4 Install cover 5 Follow the procedures in After Working Inside Your Computer System Board Layout 16 ...

Page 17: ...connector 17 Headset jack 18 USB 3 0 connector 19 USB 3 0 connector Removing the System Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a cover b front bezel c hard drive assembly d optical drive e coin cell battery f heatsink assembly g WLAN card 3 Disconnect the cables from the system board 4 Follow the steps to release the I O panel a Remove the screw that secures ...

Page 18: ...the System Board 1 Insert the system board and ensure that ports are aligned to the holes on the back panel 2 Push the I O panel to its original position until it snaps in 3 Tighten the screw to secure the I O panel to the chassis 4 Connect the cables to the system board 5 Install a WLAN card b heatsink assembly c coin cell battery d optical drive assembly 18 ...

Page 19: ...e hard drive assembly f front bezel g cover 6 Follow the procedures in After Working Inside Your Computer 19 ...

Page 20: ...cables to verify the computer turns on properly Ensure the electrical outlet is working by testing it with another device such as a lamp Steady Blinking Amber Computer fails to complete POST or processor failure Remove and then reinstall any cards Remove and then reinstall the graphics card if applicable Ensure the power cable is connected to the motherboard and processor Blinking White Light Comp...

Page 21: ...ts in the Dell Diagnostics DRIVE NOT READY The operation requires a hard drive in the bay before it can continue Install a hard drive in the hard drive bay ERROR READING PCMCIA CARD The computer cannot identify the ExpressCard Reinsert the card or try another card EXTENDED MEMORY SIZE HAS CHANGED The amount of memory recorded in non volatile memory NVRAM does not match the memory installed in the ...

Page 22: ...y another drive Run the Hard Disk Drive tests in the Dell Diagnostics HARD DISK DRIVE READ FAILURE The hard drive may be defective Shut down the computer remove the hard drive and boot the computer from an optical Then shut down the computer reinstall the hard drive and restart the computer If the problem persists try another drive Run the Hard Disk Drive tests in the Dell Diagnostics INSERT BOOTA...

Page 23: ...software documentation MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS READ VALUE EXPECTING VALUE A memory module may be faulty or improperly seated Reinstall the memory modules or if necessary replace them MEMORY ODD EVEN LOGIC FAILURE AT ADDRESS READ VALUE EXPECTING VALUE A memory module may be faulty or improperly seated Reinstall the memory modules or if necessary replace them MEMORY WRITE READ FA...

Page 24: ...charge the battery If the problem persists try to restore the data by entering the system setup program then immediately exit the program If the message reappears Contact Dell TIME OF DAY CLOCK STOPPED The reserve battery that supports the system configuration settings may require recharging Connect your computer to an electrical outlet to charge the battery If the problem persists Contact Dell TI...

Page 25: ...eseating the cable does not solve the problem replace the keyboard No boot device available No bootable partition on hard disk drive the hard disk drive cable is loose or no bootable device exists If the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device Enter system setup and ensure that the boot sequence i...

Page 26: ...go appears press F2 or F12 immediately The System Setup page displays NOTE If you wait too long and the operating system logo appears continue to wait until you see the desktop Then shut down or restart your computer and try again System Setup Options Table 4 Main System Time Displays the system time Allows you to reset the time on the computer s internal clock System Date Displays the system date...

Page 27: ... NIC Allows you to enable to disable the integrated network Default Enabled SATA Operation Allows you to change the SATA mode Default AHCI Adapter Warnings Allows you to enable or disable the Adapter warnings Default Enabled Internal WLAN Allows you to enable or disable the internal WLAN feature Default Enabled Optical Device Allows you to enable or disable boot option Default Disabled USB Configu...

Page 28: ...lt Not Set System Password Status Displays the status indicating if the System password is set Default Not Set HDD Password Status Displays the status indicating if the System password is set Default Not Set Asset Tag Admin Password HDD Password Password Change Allows you to set the option to change password Default Permitted Password Bypass Allows you to set the option to bypass the password Defa...

Page 29: ...s the boot option priorities Boot Option 1 Windows Boot Manager Boot Option 2 Onboard NIC IPV4 Boot Option 3 Onboard NIC IPV6 Table 8 Exit Save Changes and Reset Allows you to save or rest the changes made to the system setup 1 Allows you to discard the changes made to the system setup 2 Allows you to restore the system setup options to default 3 Allows you to discard the changes made to the syste...

Page 30: ...tel Pentium Intel Celeron Table 10 System Information Chipset Integrated on processor Table 11 Memory Memory module connector one SoDIMM slot Memory module capacity 2 GB 4 GB and 8 GB Type 1600 MHz DDR3 non ECC Minimum memory 2 GB Maximum memory 8 GB Table 12 Video Type Controller Intel HD graphics Integrated video memory shared system memory Table 13 Audio Type Integrated 5 1 high definition audi...

Page 31: ...e 18 Control Lights And Diagnostic Lights power button light white light solid white light indicates power on state blinking white light solid white light indicates sleep state of the computer steady blinking amber light indicates a problem with the system board drive activity light white light blinking white light indicates that the computer is reading data from or writing data to the hard drive ...

Page 32: ...3 mm 11 53 inches Weight Minimum 3 17 kg 6 99 pounds Table 21 Environmental Specifications Temperature Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity 20 to 80 non condensing Altitude Operating 15 20 m to 5000 m 50 ft to 10 000 ft Storage 15 20 m to 10668 m 50 ft to 35 000 ft Airborne contaminant level G1 as defined by ISA S71 04 1985 32 ...

Page 33: ...upport and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support lin...

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