Dell UltraSharp U2419H User Manual Download Page 43

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Operating the Monitor

OSD Warning Messages

When the monitor does not support a particular resolution mode, you can see the following

message:

U2419H/U2419HX

U2719D/U2719DX

Dell UltraSharp 24 Monitor

The current input timing is not supported by the monitor display. Please

change your input timing to

listed timing as per the monitor specifications.

1920x1080, 60Hz

or any other monitor

U2419H/U2419HX

Dell UltraSharp 27 Monitor

The current input timing is not supported by the monitor display. Please

change your input timing to

listed timing as per the monitor specifications.

2560x1440, 60Hz

or any other monitor

U2719D/U2719DX

This means that the monitor cannot synchronize with the signal that it is receiving from

the computer. See

Monitor Specifications

for the Horizontal and Vertical frequency ranges

addressable by this monitor. Recommended mode is 1920 x 1080 (U2419H/U2419HX) /

2560 x 1440 (U2719D/U2719DX).
You can see the following message before the DDC/CI function is disabled:

U2419H/U2419HX

U2719D/U2719DX

Dell UltraSharp 24 Monitor

The function of adjusting display setting using PC

application will be disabled.

Do you wish to disable DDC/CI function?

Yes

U2419H/U2419HX

Dell UltraSharp 27 Monitor

The function of adjusting display setting using PC

application will be disabled.

Do you wish to disable DDC/CI function?

Yes

U2719D/U2719DX

When the monitor enters the

Power Save

mode, the following message appears:

U2419H/U2419HX

U2719D/U2719DX

Dell UltraSharp 24 Monitor

Entering Power Save Mode.

U2419H/U2419HX

Dell UltraSharp 27 Monitor

Entering Power Save Mode.

U2719D/U2719DX

Summary of Contents for UltraSharp U2419H

Page 1: ...Model U2419H U2419HX U2719D U2719DX Regulatory model U2419Ht U2719Dt Dell UltraSharp U2419H U2419HX U2719D U2719DX User s Guide ...

Page 2: ...r loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 08 Rev A00 ...

Page 3: ... Up the Monitor 23 Attaching the Stand 23 Using the Tilt Swivel and Vertical Extension 25 Adjusting the Rotation Display Settings of Your System 26 Connecting Your Monitor 26 Organizing Your Cables 29 Removing the Monitor Stand 29 Wall Mounting Optional 30 Operating the Monitor 31 Turning on the Monitor 31 Using the Front Panel Controls 31 Using the On Screen Display OSD Menu 34 Contents 3 ...

Page 4: ...t 45 Built in Diagnostics 46 Common Problems 47 Product Specific Problems 49 Appendix 50 Safety Instructions 50 FCC Notices U S only and Other Regulatory Information 50 Contacting Dell 50 Setting Up Your Monitor 51 Maintenance Guidelines 53 ...

Page 5: ... have received all the components and Contact Dell if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries Monitor Stand riser Stand base Power cable varies by country USB 3 0 upstream cable enables the USB ports on the monitor ...

Page 6: ...a E 2 Tilt swivel pivot and vertical extension adjustment capabilities Removable pedestal and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Ultra thin bezel minimizes the bezel gap in multi monitor usage enabling easier set up with an elegant viewing experience Extensive digital connectivity with DP HDMI and USB 3 0 helps future proof your monit...

Page 7: ...About Your Monitor 7 Identifying Parts and Controls Front view 1 2 Label Description 1 Function buttons For more information see Operating the Monitor 2 Power on off button with LED indicator ...

Page 8: ...Lists the regulatory approvals 3 Stand release button Release stand from monitor 4 Security lock slot Secures monitor with security cable lock sold separately 5 Barcode serial number and Service Tag label Refer to this label if you need to contact Dell for technical support 6 Cable management slot Use to organize cables by placing them through the slot Side View USB downstream port Port with batte...

Page 9: ...2 channel audio NOTE The audio line out port does not support headphones 6 USB upstream port Connect the USB cable that comes with your monitor to the computer Once this cable is connected you can use the USB downstream connectors on the monitor 7 USB downstream ports 2 Connect your USB device You can only use this connector after you have connected the USB cable to the computer and USB upstream c...

Page 10: ...2 Pixel pitch 0 2745 mm x 0 2745 mm 0 233 mm x 0 233 mm Pixel per inch PPI 92 5 109 Viewing angle Horizontal 178 typical 178 typical Vertical 178 typical 178 typical Brightness 250 cd m typical 350 cd m typical Contrast ratio 1000 to 1 typical 1000 to 1 typical Display screen coating Anti glare treatment of the front polarizer 3H hard coating Anti glare treatment of the front polarizer 3H hard coa...

Page 11: ... Adjustability Height adjustable stand 130 mm 130 mm Tilt 5 to 21 5 to 21 Swivel 40 to 40 40 to 40 Cable management Yes Yes Dell Display Manager DDM Compatibility Easy Arrange and other key features Easy Arrange and other key features Security Security lock slot cable lock sold separately Anti theft stand lock slot to panel Security lock slot cable lock sold separately Anti theft stand lock slot t...

Page 12: ... x 1024 80 0 75 0 135 0 VESA 1600 x 900 60 0 60 0 108 0 VESA 1920 x 1080 67 5 60 0 148 5 U2719D U2719DX Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity Horizontal Vertical 720 x 400 31 5 70 0 28 3 VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 ...

Page 13: ...tor Maximum number of external monitors that can be supported 2560 x 1440 60 Hz 2560 x 1440 60 Hz 1 NOTE Maximum external monitor resolution supported is 2560 x 1440 60Hz only Electrical Specifications Model U2419H U2419HX U2719D U2719DX Video input signals Digital video signal for each differential line Per differential line at 100 ohm impedance DP HDMI signal input support Input voltage frequenc...

Page 14: ...1 8 M cable DP to DP 1 8 M cable U2419H U2719D HDMI 1 8 M cable U2419HX U2719DX USB 3 0 1 8 M cable Dimensions with stand Height extended 478 4 mm 18 84 inches 520 2 mm 20 48 inches Height compressed 348 4 mm 13 72 inches 390 2 mm 15 36 inches Width 538 5 mm 21 20 inches 612 2 mm 24 10 inches Depth 165 0 mm 6 50 inches 180 0 mm 7 09 inches Dimensions without stand Height 313 7 mm 12 35 inches 355 ...

Page 15: ...e U S EPEAT registration varies by country See www epeat net for registration status by country TCO Certified Display RoHS Compliant BFR PVC Free monitor excluding external cables Meets NFPA 99 leakage current requirements Arsenic Free glass and Mercury Free for the panel only Temperature Operating 0 C to 40 C 32 F to 104 F Non operating 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non co...

Page 16: ... feature U2419H U2419HX VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 68 W maximum 17 W typical Active off mode Inactive Inactive Off White Glowing Less than 0 3 W Switch off Off Less than 0 3 W Energy Star Power Consumption PON 13 08 W ETEC 42 21 kWh U2719D U2719DX VESA Modes Horizontal Sync Vertical Sync Video Power I...

Page 17: ...ower consumption in OFF mode can only be achieved by disconnecting the AC mains cable from the monitor Maximum power consumption with maximum luminance Power consumption of on mode as defined in Energy Star 7 0 version Total energy consumption in kWh as defined in Energy Star 7 0 version This document is informational only and reflects laboratory performance Your product may perform differently de...

Page 18: ...nector in Pin number 20 pin side of the connected signal cable 1 ML3 n 2 GND 3 ML3 p 4 ML2 n 5 GND 6 ML2 p 7 ML1 n 8 GND 9 ML1 p 10 ML0 n 11 GND 12 ML0 p 13 CONFIG1 14 CONFIG2 15 AUX CH p 16 GND 17 AUX CH n 18 Hot Plug Detect 19 Return 20 DP_PWR ...

Page 19: ...ut Pin number 20 pin side of the connected signal cable 1 ML0 p 2 GND 3 ML0 n 4 ML1 p 5 GND 6 ML1 n 7 ML2 p 8 GND 9 ML2 n 10 ML3 p 11 GND 12 ML3 n 13 CONFIG1 14 CONFIG2 15 AUX CH p 16 GND 17 AUX CH n 18 Hot Plug Detect 19 Return 20 DP_PWR ...

Page 20: ...A 2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 DDC CEC Ground 18 5 V POWER 19 HOT PLUG DETECT ...

Page 21: ...ice is BC 1 2 compatible NOTE The monitor s USB ports work only when the monitor is on or in the power save mode If you turn off the monitor and then turn it on the attached peripherals may take a few seconds to resume normal functionality Transfer speed Data rate Power consumption SuperSpeed 5 Gbps 4 5 W Max each port Hi Speed 480 Mbps 4 5 W Max each port Full speed 12 Mbps 4 5 W Max each port US...

Page 22: ...ings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the Monitor LCD Monitor Quality and Pixel Policy During the LCD monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or ...

Page 23: ...r stand see the documentation shipped with the stand to set it up CAUTION Place monitor of a flat clean and soft surface to avoid scratching the display panel To attach the monitor stand 1 Align the stand base protruded blocks to the matching slot on the stand 2 Insert the stand base blocks fully into the stand slot 3 Lift the screw handle and turn the screw clockwise 4 After fully tightening the ...

Page 24: ...e the monitor protective cover and place the monitor with its front facing downward on it 2 Insert the two tabs on the upper part of the stand to the groove on the back of the monitor 3 Press the stand down till it snaps into its place ...

Page 25: ... from the factory Rotating the Monitor Before you rotate the monitor your monitor should be fully vertically extended and fully tilted up to avoid hitting the bottom edge of the monitor 2 1 90 90 NOTE To use the Display Rotation function Landscape versus Portrait view with your Dell computer you require an updated graphics driver that is not included with this monitor To download the graphics driv...

Page 26: ...Rotate and then select the preferred rotation 5 If you have an Intel graphics card select the Intel graphics tab click Graphic Properties select the Rotation tab and then set the preferred rotation NOTE If you do not see the rotation option or it is not working correctly go to www dell com support and download the latest driver for your graphics card Connecting Your Monitor WARNING Before you begi...

Page 27: ...Setting Up the Monitor 27 Connecting the HDMI cable HDMI HDMI Connecting the DP cable DP DP ...

Page 28: ...i Stream Transport MST function DP DP DP out DP NOTE Supports the DP MST feature To make use of this feature your PC Graphics Card must be certified to DP1 2 with MST option NOTE Remove the rubber plug when using DP out connector Connecting the USB cable USB USB ...

Page 29: ... To prevent scratches on the LCD screen while removing the stand make sure that the monitor is placed on a soft clean surface NOTE The procedure below is applicable for the default stand If you purchased any other stand see the documentation shipped with the stand to set it up To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the st...

Page 30: ...stable flat table 2 Remove the stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit NOTE For use only with UL or CSA or GS listed wall mount bracket with minimum weight load bearing c...

Page 31: ... turn on the monitor Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change 3 4 5 1 2 ...

Page 32: ...tton to choose from a list of Input Source 3 Menu Use this menu button to launch the on screen display OSD and select the OSD menu See Accessing the Menu System 4 Exit Use this button to go back to the main menu or exit the OSD main menu 5 Power with power light indicator Use the Power button to turn the monitor On and Off The white LED indicates the monitor is On and fully functional A glowing wh...

Page 33: ... of the monitor to adjust the image settings 2 3 1 Front Panel Button Description 1 Up Down Use the Up increase and Down decrease keys to adjust items in the OSD menu 2 OK Use the OK button to confirm your selection 3 Back Use the Back button to go back to the previous menu ...

Page 34: ...p 24 27 Monitor Brightness Contrast Color Display Input Source 75 75 Menu Personalize Others 2 Press the and buttons to move between options As you move from one icon to another the option name is highlighted 3 Press the or or button once to activate the highlighted option 4 Press the and buttons to select the desired parameter 5 Press to enter the slide bar and then use the or button according to...

Page 35: ... the button to decrease brightness Contrast Adjust the Brightness first and then adjust Contrast only if further adjustment is necessary Press the button to increase contrast and press the button to decrease contrast between 0 and 100 Contrast adjusts the difference between darkness and lightness on the monitor Input Source Use the Input Source menu to select between different video inputs that ar...

Page 36: ...or Use to select the HDMI input source Auto Select Use to select Auto Select the monitor scans for available input sources Reset Input Source Resets your monitor s Input Source settings to the factory defaults Color Use the Color menu to adjust the color setting mode Dell UltraSharp 24 27 Monitor Brightness Contrast Color Display Input Source Input Color Format Preset Modes Reset Color Standard RG...

Page 37: ...or for long periods of time we suggest you to Set the screen about 20 to 28 inches 50 70 cm from your eyes Blink frequently to moisten or rewet your eyes when working with the monitor Take regular and frequent breaks for 20 minutes every two hours Look away from your monitor and gaze at a distant object at 20 feet away for at least 20 seconds during the breaks Perform stretches to relieve tension ...

Page 38: ...s only YPbPr output Dell UltraSharp 24 27 Monitor Brightness Contrast Color Display Input Source Input Color Format Preset Modes Reset Color RGB YPbPr Menu Personalize Others Hue Use or to adjust the hue from 0 to 100 NOTE Hue adjustment is available only for Movie and Game mode Saturation Use or to adjust the saturation from 0 to 100 NOTE Saturation adjustment is available only for Movie and Game...

Page 39: ...llows you to set the Response Time to Normal or Fast MST DP Multi Stream Transport Set to ON enables MST DP out Set to OFF disables MST function Reset Display Restores the display settings to factory defaults Menu Select this option to adjust the settings of the OSD such as the languages of the OSD the amount of time the menu remains on screen and so on Dell UltraSharp 24 27 Monitor Brightness Con...

Page 40: ...m Preset Modes Brightness Contrast Input Source Aspect Ratio Rotation set as shortcut key Dell UltraSharp 24 27 Monitor Brightness Contrast Color Display Input Source On During Active Off During Standby Brightness Contrast Preset Modes Shortcut Key 2 Power Button LED USB Reset Personalization Shortcut Key 1 Menu Personalize Others Power Button LED Allows you to set the state of the power light to ...

Page 41: ...he DDC CI LCD conditioning and so on Display Info Displays the monitor s current settings DDC CI DDC CI Display Data Channel Command Interface allows you to adjust the monitor settings using software on your computer Select Off to turn off this feature Enable this feature for best user experience and optimum performance of your monitor Dell UltraSharp 24 27 Monitor Brightness Contrast Color Displa...

Page 42: ...Brightness Contrast Color Display Input Source LCD Conditioning DDC CI Firmware Service Tag On Off Reset Others Factory Reset Display Info Menu Personalize Others Firmware Firmware version Service Tag Show Service Tag Reset Others Restores other settings such as DDC CI to factory defaults Factory Reset Restores all OSD settings to the factory defaults NOTE This monitor has a built in feature to au...

Page 43: ...at it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1920 x 1080 U2419H U2419HX 2560 x 1440 U2719D U2719DX You can see the following message before the DDC CI function is disabled U2419H U2419HX U2719D U2719DX Dell UltraSharp 24 Monitor The function of adjusting display setting using PC appl...

Page 44: ...2719D U2719DX If either DP HDMI input is selected and the corresponding cable is not connected a floating dialog box as shown below appears U2419H U2419HX U2719D U2719DX Dell UltraSharp 24 Monitor The display will go into Power Save Mode in 4 minutes No DP Cable www dell com support U2419H www dell com support U2419HX U2419H U2419HX or Dell UltraSharp 24 Monitor The display will go into Power Save...

Page 45: ...scroll through the screen U2419H U2419HX U2719D U2719DX Dell UltraSharp 24 Monitor The display will go into Power Save Mode in 4 minutes No DP Cable www dell com support U2419H www dell com support U2419HX U2419H U2419HX or Dell UltraSharp 24 Monitor The display will go into Power Save Mode in 4 minutes No HDMI Cable www dell com support U2419H www dell com support U2419HX U2419H U2419HX Dell Ultr...

Page 46: ...en 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 1 for 5 seconds A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press Button 1 on the front panel again The color of the screen changes to red 6 Inspect the display for any abnormalities 7 Repeat steps 5 and 6 to inspect the display i...

Page 47: ...g Pixels LCD screen has spots Cycle power on off Pixel that is permanently off is a natural defect that canoccur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at http www dell com support monitors Stuck on Pixels LCD screen has bright spots Cycle power On Off Pixel that is permanently off is a natural defect that canoccur in LCD technology Fo...

Page 48: ...he Preset Modes in the Color menu OSD depending on the application Adjust R G B value under Custom Color in Color menu OSD Change the Input Color Format to PC RGB or YPbPr in the Color menu OSD Run the built in diagnostics Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen Use the Power Management fea...

Page 49: ...the signal cable is plugged in properly Re plug the signal cable if necessary Reset the computer or video player The picture does not fill the entire screen The picture cannot fill the height or width of the screen Due to different video formats aspect ratio of DVDs the monitor may display in full screen Run the built in diagnostics No image when using DP connection to the PC Black screen Verify w...

Page 50: ... www dell com regulatory_compliance Contacting Dell NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online Monitor ...

Page 51: ...ick Display Settings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 1920 x 1080 U2419H U2419HX 2560 x 1440 U2719D U2719DX 4 Click Apply If you do not see the recommended resolution as an option you may need to update your graphics driver Please choose the scenario below that best describes the computer system you are using and follow the given steps Dell compu...

Page 52: ...set the resolution to 1920 x 1080 U2419H U2419HX 2560 x 1440 U2719D U2719DX again In Windows 10 1 Right click on the desktop and click Display Settings 2 Click Advanced display settings 3 Click Display adapter properties 4 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA AMD Intel etc 5 Refer to the graphic card provider website for updated driver...

Page 53: ...l screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened soft cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice white powder when you unpack your monitor wipe it off with a cloth Handle your monitor with care as...

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