Troubleshooting
Indicator light status
Setup problems
Use this section to solve problems you may have while setting up your wireless printer adapter.
Indicator light status
1
Power Indicator
2
USB Status
3
Wireless Status
Indicator light
pattern
State
Result
Power indicator
Off
The wireless printer adapter does not have power. Make sure that the
power cord is attached correctly and is plugged into an outlet with power.
On
The wireless printer adapter is on.
USB Status
Off
The USB cable connecting the wireless printer adapter to either the printer
or the computer is not secure. Make sure that the USB cable is connected
correctly on both ends, and that the printer or computer are powered on.
On
The USB cable connecting the wireless printer adapter to the printer or
computer is secure and recognized by the USB port.
Blinking
A print job is active.
Wireless Status
Off
The wireless printer adapter is searching for a network connection, or no
network connection is available.
On
The wireless printer adapter is connected to the network.
Blinking
The wireless printer adapter is communicating over the wireless network.
USB Status and
Wireless Status
Blinking
alternately
There is a firmware error. Power the wireless printer adapter off and back
on again. If the problem continues, contact the Customer Support Center.
Setup problems