Dell Thunderbolt Dock TB15 User Manual Download | Manualshive

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Dell Thunderbolt Dock TB15
User Guide

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Summary of Contents for Thunderbolt Dock TB15

Page 1: ...Dell Thunderbolt Dock TB15 User Guide ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2016 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...phics drivers for your computer 13 7 Quick Setup of Hardware 14 8 LED Status Indicators 17 Power Adapter LED 17 Docking Status Indicator 17 9 Configuring the Intel HD Graphics Utility 18 10 Removing the Thunderbolt 3 Type C Cable 22 11 Troubleshooting the Dell Thunderbolt Dock TB15 27 Symptoms and Solutions 27 12 Technical specifications 30 Docking Specifications 30 13 Display Resolution Table 32 ...

Page 4: ...en displays without having to plug each one into the laptop CAUTION You must update your computer s BIOS and the Dell Docking Station drivers to the latest versions available at www dell com support before using the docking station Older BIOS versions and drivers could result in the docking station not being recognized by your computer or not functioning optimally Please see the Important Informat...

Page 5: ...ponents shown below Ensure that you have received all the components and contact Dell see your invoice for contact information if something is missing Docking Station with Thunderbolt 3 Type C cable 180 W 240 W Power Adapter Power Cord Quick Setup Guide QSG 5 ...

Page 6: ...Safety Environmental and Regulatory Information 6 ...

Page 7: ...3 Hardware Requirements Before using the docking station ensure that your laptop or PC has a Thunderbolt 3 Type C port 7 ...

Page 8: ...4 Identifying Parts and Features Figure 1 Identifying Parts and Features Front Figure 2 Identifying Parts and Features Back 8 ...

Page 9: ...headset port USB 3 0 port with PowerShare USB 3 0 port Power Adapter LED Indicator Sleep Wake up button Kensington Lock slot HDMI port DisplayPort Mini and Full VGA port Network connector RJ 45 USB 2 0 port 9 ...

Page 10: ...USB 3 0 port Line out Power connector 10 ...

Page 11: ... below I O connectors Video Ports mini DisplayPort x 1 DisplayPort x 1 HDMI x 1 VGA x 1 Input Output Ports USB 2 0 x 2 USB 3 0 x 2 USB 3 0 PowerShare x 1 Thunderbolt 3 Type C x 1 7 4 mm DC in x 1 Gigabit Ethernet RJ 45 x 1 Headset connector x 1 Line out connector x 1 11 ...

Page 12: ...ad at dell com support under the Docks Stands section Re start the computer before the next step 4 Install the Intel Thunderbolt Controller Driver available for your system This is available for download at dell com support under the Docks Stands section Re start the computer before the next step 5 Install the Intel Thunderbolt 3 Firmware Update available for your system This is available for down...

Page 13: ...raphics solutions on the Latitude E Family and Mobile Precision 5th Generation and above computers a First install the Intel Media Adapter Graphics driver applicable to your computer b Second install the AMD Discrete Graphics driver applicable to your computer NOTE Both 2nd and 3rd Generation Intel Core CPUs are available on the 4th Generation Latitude E Family and Mobile Precision computers Pleas...

Page 14: ...7 Quick Setup of Hardware 1 Connect the AC adapter to the 7 4 mm DC in power input on the Dell Thunderbolt Dock TB15 Figure 3 Connecting the AC Adapter 2 Connect the AC adapter to a power outlet 14 ...

Page 15: ...will auto wake up the laptop and connect any peripherals already attached This behavior can be disabled in your BIOS Setup option Wake on Trinity Dock 4 Connect multiple displays to the docking station as needed NOTE Computers requiring more than 130 W power input must also be connected to their own power adapter for charging and operating at full performance 15 ...

Page 16: ...16 ...

Page 17: ...e LED Behavior Connected Solid White Docking Status Indicator Table 2 Docking Station LED Indicators State LED Behavior Connected Solid White Table 3 RJ 45 LED Indicators Link Speed Indicators Ethernet Activity Indicator 10 Mb Green Yellow Flashing 100 Mb Orange 1 Gb Green Orange 17 ...

Page 18: ...g the Intel HD Graphics Utility If connecting two displays follow these steps 1 Click the icon list on the task bar 2 Click the Intel HD Graphics utility on your taskbar as shown here 3 Click Graphics Properties 18 ...

Page 19: ...4 Click Display 19 ...

Page 20: ...5 Click Display and select Multiple Displays 20 ...

Page 21: ...6 Select your preferred Display Mode 7 Select and arrange your displays to your preferred style and then click Apply for the changes to take effect 21 ...

Page 22: ...emoving the Thunderbolt 3 Type C Cable The Dell Thunderbolt Dock TB15 is shipped with the Thunderbolt 3 Type C cable attached To remove change the cable follow these steps 1 Turn over the docking station 22 ...

Page 23: ...2 Peel back the rubber safety shield as shown 23 ...

Page 24: ...3 Remove the two M2 5 x 5 screws 24 ...

Page 25: ...4 Lift and remove the metal cable bracket 25 ...

Page 26: ...5 Pull out the USB Type C cable from its connector inside the docking station 26 ...

Page 27: ...tput for the second monitor Try with a different monitor and cable that is known to be good if possible Please see the Display Resolution Table for information on maximum resolution capacity 2 The video on the attached monitor is distorted or flickering Disconnect both ends of the cable and check for damaged bent pins Secure re connect the cable to the monitor and docking station When the monitor ...

Page 28: ...t is not displayed on the attached monitor The docking station does not support HDCP content 7 The LAN port is not functioning Check the link lights on the dock to confirm connectivity Re seat both ends of the Ethernet cable if the lights are not lit Try plugging the Ethernet cable in to a different computer Make sure the Ethernet cable connections are secured at the firewall and the hub or workst...

Page 29: ...B Thunderbolt Configuration page please make sure the following options are checked 1 Enable USB Boot Support 2 Enable External USB Port 3 Enable Thunderbolt Boot Support 12 AC Adapter is displayed as Not Installed in the Battery Information page of the Dell BIOS Setup when the Thunderbolt 3 Type C cable is connected 1 Make sure the Dell Thunderbolt Dock TB15 is connected properly to its own adapt...

Page 30: ...I x 1 supports HDMI 1 4a VGA Port x 1 I O Ports Headset connector x 1 Line out x 1 Network Port Gigabit Ethernet RJ 45 x 1 USB Ports 2 Front USB 3 0 Ports one with PowerShare 1 Rear USB 3 0 Port 2 Rear USB 2 0 Ports DC in Port one 7 4 mm DC in port USB Type C cable length 0 5 m Buttons Sleep Wakeup LED Front status indicator Connected Mode White 30 ...

Page 31: ...umption 4 384 W Network Standby Power Consumption 5 8 W Dimension 145 mm x 145 mm x 52 mm Weight 740 g minimum VESA Mounting options Yes via Dell Docking Station Mounting Kit Table 4 Dell Thunderbolt Dock TB15 Power Adapter Adapter Specifications E4 180 W E4 240 W Input voltage 100 VAC to 240 VAC 100 VAC to 240 VAC Input current max 2 34 A 3 5 A Input frequency 50 Hz to 60 Hz 50 Hz to 60 Hz Output...

Page 32: ...VGA NOTE AMD and Nvidia only DP Alternate System no TBT Single Display maximum resolution Dual Display maximum resolution Triple Display maximum resolution Quad Display maximum resolution Up to 10 8 G of DisplayPort bandwidth DP mDP HDMI 4k x 2k 30 Hz Dual 1920 x 1200 60 Hz Triple 1280 x 1024 60 Hz Not supported NOTE If higher resolution monitors are used the Intel Graphics driver will make a judg...

Page 33: ...based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or supp...

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