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Dell™ Dimension™ XPS Service Manual

 

 

Notes, Notices, and Cautions 

If you purchased a Dell™ n Series computer, any references in this document to Microsoft®

 

Windows

® 

operating systems are not applicable.

 

Information in this document is subject to change without notice. 

© 2005 Dell Inc. All rights reserved.

 

Reproduction in any manner whatsoever without the written permission of Dell Inc.

 

is strictly forbidden. 

Trademarks used in this text: 

Dell

, the 

DELL

 logo, and 

Dimension

 are trademarks of Dell Inc.; 

Intel

 and 

Pentium 

are registered trademarks of Intel Corporation; 

Microsoft

 and 

Windows

 are registered trademarks of Microsoft Corporation. 

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any 
proprietary interest in trademarks and trade names other than its own. 

Model WHL

 

April 2005     Rev. A00

 

Before You Begin

 

Opening the Computer Cover

 

Technical Specifications

 

Advanced Troubleshooting

 

System Setup Program

 

About Your XPS Computer

 

Removing and Installing Parts

 

Closing the Computer Cover

 

Technical Overview

 

NOTE: 

A NOTE indicates important information that helps you make better use of your computer.

NOTICE: 

A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

 

CAUTION: 

A CAUTION indicates a potential for property damage, personal injury, or death.

Summary of Contents for studio XPS

Page 1: ... of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model WHL April 2005 Rev A00 Before You Begin Opening the Computer Cover Technical Specifications Advanced Troubleshooting System Setup Prog...

Page 2: ...h as your CD player is operating 2 power button Press to turn on the computer NOTICE To avoid losing data do not use the power button to turn off the computer Instead perform an operating system shutdown 3 drive door Open the drive door to access the floppy and CD DVD drives 4 front panel door Open the door to use the front panel connectors NOTE The front door is removable if you remove it or acci...

Page 3: ...eshoot a computer problem based on the diagnostic code For more information see Diagnostic Lights 1 processor fans 2 For optimal cooling two processor fans are provided Do not block the vents 2 cover latch release To open the computer lay the computer on its side with the cover latch release at the top and then push the latch to the left See Opening the Computer Cover 3 network adapter connector T...

Page 4: ... voice or musical input into a sound or telephony program l Line out connector Use the green line out connector to attach headphones and most speakers with integrated amplifiers l Surround sound connector Use the black surround connector to attach multichannel capable speakers l Center Low Frequency Effects LFE connector Use the yellow center LFE connector to attach your subwoofer 11 power connect...

Page 5: ... location if applicable Ensure that the processor power cable is securely connected to the system board l If the power light is steady amber a device might be malfunctioning or incorrectly installed Remove and then reinstall the memory modules Remove and then reinstall any cards Remove and then reinstall the graphics card if applicable l Eliminate interference Some possible causes of interference ...

Page 6: ... identified a faulty module or reinstalled all modules without error l If available install properly working memory of the same type into your computer see Installing Memory l If the problem persists see Contacting Dell in your Owner s Manual for instructions on obtaining technical assistance Memory modules are detected but a memory configuration or compatibility error exists l Ensure that no spec...

Page 7: ...d restore the original value s Address Line Short An error in the address decoding circuitry in the memory has occurred Reseat the memory modules C Drive Error C Drive Failure The hard drive is not working or is not configured correctly Ensure that the drive is installed correctly in the computer and defined correctly in the system setup program Cache Memory Bad Do Not Enable Cache The cache memor...

Page 8: ...erating system cannot be located on drive A or drive C Enter the system setup program and confirm that drive A or drive C is properly identified Keyboard Error The BIOS has detected a stuck key Ensure that nothing is resting on the keyboard if a key appears to be stuck carefully pry it up If the problem persists you may need to replace the keyboard KB Interface Error An error occurred with the key...

Page 9: ...ds Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety 1 Turn off your computer NOTICE To avoid losing data save and close any open files and exit any open programs before you turn off your computer CAUTION Before you begin any of the procedures in this section follow the safety inst...

Page 10: ...over Back to Contents Page CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover NOTICE Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate any static electricity ...

Page 11: ... of the computer B Back to Contents Page CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on th...

Page 12: ...nd into position 4 Press down on the cover to close it 5 Once the cover is closed slide the release latch to the right until the latch clicks into place 6 If you are using a padlock to secure your computer install the padlock 7 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page NOTICE To connect a network cable first plug the cable into the network port ...

Page 13: ...A pair of matched memory modules installed in DIMM connectors 1 and 2 or A pair of matched memory modules installed in DIMM connectors 1 and 2 and another matched pair installed in DIMM connectors 3 and 4 l If you install mixed pairs of PC2 4200 DDR2 533 MHz and PC2 5300 DDR2 667 MHz memory the modules function at the speed of the slowest module installed l Be sure to install a single memory modul...

Page 14: ... the module with the crossbar in the connector NOTE Memory purchased from Dell is covered under your computer warranty NOTICE If you remove your original memory modules from the computer during a memory upgrade keep them separate from any new modules that you may have even if you purchased the new modules from Dell If possible do not pair an original memory module with a new memory module Otherwis...

Page 15: ...o avoid damage to the memory module press the module straight down into the connector while you apply equal force to each end of the module NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into your computer CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide NO...

Page 16: ...lation See the documentation that came with the card for information on configuring the card making internal connections or otherwise customizing it for your computer 6 Place the card in the connector and press down firmly Ensure that the card is fully seated in the slot If the card is full length insert the end of the card into the card guide bracket as you lower the card toward its connector on ...

Page 17: ... select Integrated Devices and then change the setting for Network Interface Card to Off b Connect the network cable to the add in network adapter s connectors Do not connect the network cable to the integrated connector on the back panel 12 Install any drivers required for the card as described in the card documentation Removing an Expansion Card 1 Follow the procedures in Before You Begin 2 Pres...

Page 18: ...ices and then change the setting for Network Interface Card to On b Connect the network cable to the integrated connector on the computer back panel Drives Your computer supports a combination of these devices l Up to three hard drives l One floppy drive l Up to two CD or DVD drives l Media Card Reader optional NOTE When removing a PCI Express x16 graphics card ensure you disconnect the additional...

Page 19: ...ables When you install a drive you connect two cables a DC power cable and a data cable to the back of the drive and to the system board Some drives may also have an audio connector one end of the audio cable will attach to the drive connector and the other will attach to the system board Drive Interface Connectors Serial ATA Connector Most interface connectors are keyed for correct insertion that...

Page 20: ...ve and from the system board CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To avoid damage to the drive do not set it on a hard surface Instead set the drive on a surface such as a foam pad that will sufficiently cushion it NOTE If you are replacing a hard drive that contains data you want to keep back up your ...

Page 21: ...old drive by removing the two screws that secure each rail to the drive Attach the bracket rails to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and then inserting and tightening all four screws two screws on each rail 4 Install the hard drive into the computer by gently sliding the drive into place until the tabs securely click into position NOT...

Page 22: ...rive insert a bootable floppy disk into drive A 14 Turn on the computer 15 Enter the system setup program and update the appropriate Drive option 16 Exit the system setup program and restart the computer 17 Partition and logically format your drive before you proceed to the next step See the documentation for your operating system for instructions 18 Test the hard drive by running the Dell Diagnos...

Page 23: ...e drive and to the system board 9 Close the computer cover 10 Connect your computer and devices to their electrical outlets and turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation Floppy Drive Removing a Floppy Drive CAUTION To guard against electrical shock always unplug your computer from the electrical outlet befor...

Page 24: ... Floppy Drive 1 Follow the procedures in Before You Begin 2 If you are replacing a drive and the new drive does not have the bracket rails attached remove the rails from the old drive by removing the two screws that secure each rail to the drive Attach the bracket to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and then inserting and tightening a...

Page 25: ...tics Media Card Reader Optional Removing a Media Card Reader 1 Follow the procedures in Before You Begin 2 Disconnect the USB cable on the back of the media card reader from the internal USB connector on the system board 3 Press in on the tabs on each side of the media card reader and slide the card reader out of the adapter NOTICE To connect a network cable first plug the cable into the network p...

Page 26: ...s on the rails and then inserting and tightening all four screws two on each rail 5 Slide the adapter into the 5 25 inch drive bay until the tabs on the rails securely click into position CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge ...

Page 27: ...nal FLEX connector on the system board 10 Close the computer cover CD DVD Drive Removing a CD DVD Drive 1 Follow the procedures in Before You Begin 2 Disconnect the power and data cables from the back of the drive CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug you...

Page 28: ...e set of rails that are attached to the inside of the cover If a set of rails is not attached inside the computer cover contact Dell 3 If you are installing a replacement drive and the new drive does not have the bracket rails attached remove the rails from the old drive by removing the two screws that secure each rail to the drive Attach the bracket to the new drive by aligning the screw holes on...

Page 29: ...e another 3 Lift the shroud up to disengage the anchors 4 Disconnect the cooling fan power cable from the FANREAR connector see System Board Components on the system board 5 Disconnect the CPU fan from the FANCPU connector see System Board Components on the system board NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into your computer CAUTIO...

Page 30: ... the CPU fan from the FANCPU connector see System Board Components on the system board 4 Disconnect the power cable from the POWER12V connector see System Board Components on the system board 5 Lift up the airflow shroud NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into your computer NOTICE Do not perform the following steps unless you are...

Page 31: ...d out on the socket release lever 8 Open the processor cover CAUTION The heat sink can get very hot during normal operation Be sure that the heat sink has had sufficient time to cool before you touch it NOTICE Lay the heat sink down on its side NOTICE If you are installing a processor upgrade kit from Dell discard the original heat sink If you are not installing a processor upgrade kit from Dell r...

Page 32: ...essor 1 Unpack the new processor 2 If the release lever on the socket is not fully extended move it to that position 3 Align the pin 1 corners of the processor and socket NOTICE Ground yourself by touching an unpainted metal surface on the back of the computer NOTICE You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on...

Page 33: ...see System Board Components on the system board 11 Reconnect the cpu fan power cable to the FANCPU connector see System Board Components on the system board 12 Reconnect the power cable to the POWER12V connector see System Board Components on the system board 13 Close the computer cover System Board NOTICE Socket pins are delicate To avoid damage ensure that the processor is aligned properly with ...

Page 34: ...at sink assembly and processor from the existing system board and transfer them to the replacement system board 2 Orient the replacement board by aligning the notches on the bottom of the board with the tabs on the computer 3 Slide the system board assembly toward the back of the computer until the assembly clicks into position 4 Replace any components and cables that you removed from the system b...

Page 35: ...onents inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis NOTICE Before disconnecting a device from the computer wait 10 to 20 seconds after disconnecting the computer from its electrical outlet Before removing a component from the system board ve...

Page 36: ... cover halfway and pull the front panel away from the computer Front LED Board CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis CAUTION Before you begin any of the procedures in this section follow ...

Page 37: ...val procedure in reverse Drive Door Removing the Drive Door 1 Open the drive door CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis CAUTION Before you begin any of the procedures in this section foll...

Page 38: ...the computer if it is opened too far If the drive door detaches from the computer without disassembling perform the removal procedure in reverse If the drive door is open and it is opened too far instead of breaking away from the computer in one piece the drive door may disassemble into several smaller pieces If the drive door disassembles 1 If necessary reattach the door hinges to the door bracke...

Page 39: ... connector CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis CAUT...

Page 40: ...e securing tabs at the positive side of the connector 6 Press the battery straight down into the connector until it snaps into place 7 Close the computer cover 8 Connect your computer and devices to electrical outlets and turn them on 9 Enter the system setup program and restore the settings you recorded in step 1 10 Properly dispose of the old battery See the Product Information Guide for battery...

Page 41: ... NOTE See Addressing Memory With 4 GB Configurations to verify the amount of memory available to the operating system BIOS address F0000h Computer Information Chipset Intel 955X Express DMA channels five Interrupt levels 24 BIOS chip NVRAM 4 Mb NIC integrated network interface capable of 10 100 1000 communication System clock 800 or 1066 MHz data rate depending on your processor Video Type PCI Exp...

Page 42: ...nectors PCI three 120 pin connectors PCI Express x1 36 pin connector PCI Express x4 98 pin connector PCI Express x16 164 pin connector Controls and Lights Power control push button Power light green light Blinking green in sleep state solid green for power on state amber light Blinking amber indicates a problem with an installed device solid amber indicates an internal power problem see Power Ligh...

Page 43: ... 60 Hz manual selection and auto sensing power supplies 90 to 135 V at 50 60 Hz 180 to 265 V at 50 60 Hz 100 V at 50 60 Hz for Japanese computers Backup battery 3 V CR2032 lithium coin cell Physical Height 49 1 cm 19 3 inches Width 22 2 cm 8 7 inches Depth 48 8 cm 19 2 inches Weight 19 kg 42 lb Environmental Temperature Operating 10 to 35 C 50 to 95 F NOTE At 35 C 95 F the maximum operating altitu...

Page 44: ...rogram Certain changes can make your computer work incorrectly Options List This field appears on the left side of the system setup program window The field is a scrollable list containing features that define the configuration of your computer including installed hardware power conservation and security features Scroll up and down the list by using the up and down arrow keys As an option is highl...

Page 45: ... field specifies whether the processor will have one or two cores enabled HDD Acoustic Mode This field allows the user to optimize the IDE drives performance and acoustic noise level based on personal preferences Security Admin Password This option provides restricted access to the computer s system setup program in the same way that access to the system can be restricted with the System Password ...

Page 46: ... to be used for the current boot only For example if you are booting to a USB memory key highlight USB Flash Device and press Enter Changing Boot Sequence for Future Boots 1 Enter the system setup program 2 Use the arrow keys to highlight the Boot Sequence menu option and press Enter to access the menu 3 Press the up and down arrow keys to move through the list of devices SERR DMI Message This fie...

Page 47: ... computer cover 9 Locate the 3 pin password jumper on the system board and attach the jumper to pins 1 and 2 to re enable the password feature 10 Replace the computer cover 11 Connect your computer and devices to electrical outlets and turn them on Clearing CMOS Settings 1 Follow the procedures in Before You Begin 2 Reset the current CMOS settings a Locate the 3 pin CMOS jumper CLR CMOS on the sys...

Page 48: ...ace the jumper plug on pins 1 and 2 3 Close the computer cover Connect your computer and devices to electrical outlets and turn them on Back to Contents Page NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into your computer ...

Page 49: ...view Dell Dimension XPS Service Manual Inside View of Your Computer System Board Components 460W Power Supply DC Connector Pin Assignments 650W Power Supply DC Connector Pin Assignments Inside View of Your Computer System Board Components ...

Page 50: ...460W Power Supply DC Connector Pin Assignments DC Power Connector P1 Pin Number Signal name Color Wire Gauge 1 3 3 VDC Orange 16 AWG 2 3 3 VDC Orange 16 AWG 3 COM Black 18 AWG 4 5 VDC Red 18 AWG ...

Page 51: ...Black 18 AWG 16 PS ON Green 18 AWG 17 COM Black 18 AWG 18 COM Black 18 AWG 19 COM Black 18 AWG 20 N C N C N A 21 5 VDC Red 18 AWG 22 5 VDC Red 18 AWG 23 5 VDC Red 18 AWG 24 COM Black 18 AWG Pin Number Signal Name 18 AWG Wire Color 1 COM Black 2 COM Black 3 COM Black 4 COM Black 5 12 VADC Yellow 6 12 VADC Yellow 7 12 VBDC White 8 12 VBDC White Pin Number Signal Name 18 AWG Wire Color 1 12 VB DC Whi...

Page 52: ...for use with the PCI Express graphics cards whose power requirements exceed 75 watts Pin Number Signal Name 18 AWG Wire Color 1 5 VDC Red 2 COM Black 3 COM Black 4 12 VB DC White Pin Number Signal Name 18 AWG Wire Color 1 3 3 VDC Orange 2 COM Black 3 5 VDC Red 4 COM Black 5 12 VA DC Yellow Pin Number Signal Name 18 AWG Wire Color 1 12 VB DC White 2 COM Black 3 COM Black 4 5V DC Red ...

Page 53: ...C Red 18 AWG 7 COM Black 18 AWG 8 POK Gray 18 AWG 9 5 VFP Purple 18 AWG 10 12 VADC Yellow 18 AWG 11 12 VADC Yellow 18 AWG 12 3 3 VDC Orange 16 AWG 13 3 3 VDC SE Orange 16 AWG 14 12 VDC Blue 18 AWG 15 COM Black 18 AWG 16 PS ON Green 18 AWG 17 COM Black 18 AWG 18 COM Black 18 AWG 19 COM Black 18 AWG 20 N C N C N A 21 5 VDC Red 18 AWG 22 5 VDC Red 18 AWG 23 5 VDC SE Red 18 AWG 24 COM Black 18 AWG ...

Page 54: ...hite Stripe 8 12 VCDC Blue White Stripe Pin Number Signal Name 18 AWG Wire Color 1 12 VBDC White 2 12 VBDC White 3 12 VBDC White 4 COM Black 5 COM Black 6 COM Black Pin Number Signal Name 18 AWG Wire Color 1 12 VBDC White 2 12 VBDC White 3 12 VBDC White 4 COM Black 5 COM Black 6 COM Black NOTE The P5 connector is intended for use with the PCI Express graphics cards whose power requirements exceed ...

Page 55: ...umber Signal Name 18 AWG Wire Color 1 5 VDC Red 2 COM Black 3 COM Black 4 12 VBDC White Pin Number Signal Name 18 AWG Wire Color 1 3 3 VDC Orange 2 COM Black 3 5 VDC Red 4 COM Black 5 12 VCDC Blue White Stripe Pin Number Signal Name 18 AWG Wire Color 1 12 VBDC White 2 COM Black 3 COM Black 4 5 VDC Red ...

Page 56: ... PowerVault PowerApp and Dell OpenManage are trademarks of Dell Inc Intel and Pentium are registered trademarks of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in tradem...

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