Dell Studio D03M series, Setup Manual, Page: 39 / 72

37
Using Support Tools
System Messages
If your computer has an issue or error, it may
display a System Message that will help you
identify the cause and action needed to resolve
the issue.
NOTE: If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
when the message appeared.
Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete
the boot routine three consecutive times for the
same error (see “Contacting Dell” on page 57
for assistance).
CMOS checksum error — Possible
motherboard failure or RTC battery low.
Battery needs replacement. See the Service
Manual on the Dell Support website at
support.dell.com/manuals or see “Contacting
Dell” on page 57 for assistance.
CPU fan failure
— CPU fan has failed. CPU
fan needs replacement. See the Service
Manual on the Dell Support website at
support.dell.com/manuals
.
Hard-disk drive failure
— Possible hard disk
drive failure during HDD POST. See “Contacting
Dell” on page 57 for assistance.
Hard-disk drive read failure — Possible hard
disk drive failure during HDD boot test. See
“Contacting Dell” on page 57 for assistance.
Keyboard failure — Replace keyboard or check
the cable for loose connection.