Dell Studio 1735, Quick Reference Manual

Page: 41 / 64

Troubleshooting
41
3
Click Properties
→
Tools
→
Check Now .
NOTE:
The User Account Control window may appear. If you are an
administrator on the computer, click Continue ; otherwise, contact your
administrator to continue the desired action.
4
Click to check Scan for and attempt recovery of bad sectors , and then
click Start .
Error Messages
Fill out the "Diagnostics Checklist" on page 57 as you complete these checks.
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide .
If the message is not listed, see the documentation for the operating system
or the program that was running when the message appeared.
A
UXILIARY DEVICE FAILURE
—
The touch pad or external mouse may be faulty.
For an external mouse, check the cable connection. If the problem persists,
contact Dell (see "Contacting Dell" on page 58).
B AD COMMAND OR FILE NAME —
Ensure that you have spelled the command
correctly, put spaces in the proper place, and used the correct pathname.
C
ACHE DISABLED DUE TO FAILURE
—
The primary cache internal to the
microprocessor has failed. Contact Dell (see "Contacting Dell" on page 58).
C D
DRIVE CONTROLLER FAILURE
—
The CD drive does not respond to
commands from the computer (see "Drive Problems" on page 40).
D
ATA ERROR
—
The hard drive cannot read the data (see "Drive Problems" on
page 40).
D
ECREASING AVAILABLE MEMORY
—
One or more memory modules may be
faulty or improperly seated. Reinstall the memory modules and, if necessary,
replace them (see
Service Manual for instructions to replace memory
modules).
D
ISK
C :
FAILED INITIALIZATION
—
The hard drive failed initialization. Run the
hard drive tests in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA)
Diagnostics and Dell 32 Bit Diagnostics" on page 35).
D
RIVE NOT READY
—
The operation requires a hard drive in the bay before it
can continue. Install a hard drive in the hard drive bay.