Dell Studio 1735, Quick Reference Manual, Page: 4 / 64

4
Contents
Lockups and Software Problems
. . . . . . . . . . . .
46
The computer does not start
. . . . . . . . . . . .
46
The computer stops responding
. . . . . . . . . .
46
A program stops responding or crashes
repeatedly
. . . . . . . . . . . . . . . . . . . . .
46
A program is designed for an earlier
Microsoft
®
Windows
®
operating system . . . . . 47
A solid blue screen appears . . . . . . . . . . . . 47
Memory Problems . . . . . . . . . . . . . . . . . . . . 47
Power Problems . . . . . . . . . . . . . . . . . . . . . 48
Troubleshooting Software and Hardware Problems
in the Windows Vista
®
Operating System . . . . . . . 49
Restoring Your Operating System . . . . . . . . . . . . 49
Using Windows Vista System Restore . . . . . . . 50
4 Getting Help
. . . . . . . . . . . . . . . . . . . . . . .
53
Obtaining Assistance
. . . . . . . . . . . . . . . . . .
53
Technical Support and Customer Service
. . . . .
54
DellConnect
. . . . . . . . . . . . . . . . . . . . .
54
Online Services . . . . . . . . . . . . . . . . . . . 54
AutoTech Service . . . . . . . . . . . . . . . . . . 55
Automated Order-Status Service . . . . . . . . . 55
Problems With Your Order . . . . . . . . . . . . . . . . 55
Product Information . . . . . . . . . . . . . . . . . . . 55
Returning Items for Warranty Repair or Credit . . . . . 56
Before You Call . . . . . . . . . . . . . . . . . . . . . 56
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 58