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Dell SonicPoint ACi Getting Started Guide
28
Verifying SonicPoint operation
To verify that the SonicPoint is provisioned and operational,
navigate to the SonicPoint > SonicPoints page in SonicOS. In
the SonicPointNs table, the Status column displays the
SonicPoint ACi status. It should say Operational.
To verify Internet connectivity via the SonicPoint ACi
1 Connect a client device to the SonicPoint ACi by
selecting the appropriate access point name (SSID).
2 Ensure that the client device is not connected to any
other network connections (wired LAN, 3G/4G WWAN).
3 In a browser, enter “http://software.dell.com” in the
address bar and press Enter. The Dell website should
display. If you are unable to browse to a website, refer
to
Troubleshooting tips
.
Troubleshooting tips
When the SonicPoint ACi is correctly connected to a
Dell SonicWALL network security appliance, the two units
perform an encrypted exchange, and an entry for the
SonicPoint ACi is automatically created in the SonicPointNs
table on the SonicPoint > SonicPoints page in SonicOS.
If the entry does not appear in the table within 5 minutes of
connecting the SonicPoint ACi:
• Make sure the SonicPoint ACi is connected to an
interface that is configured as part of a wireless zone.
Either the default WLAN zone or a custom zone with
type set to “wireless” is required.
• Ensure that the SonicPoint ACi is properly connected by
Ethernet cable to an 802.3at compliant PoE device. A
PoE-capable switch or PoE injector is required.
• If an 802.3at compliant PoE injector is being used,
verify that the SonicPoint ACi is connected to the PoE
port labeled Data and Power Out.
If the SonicPoint ACi has an entry in the table, but reboots
frequently or seems non-functional:
• Verify that your PoE switch/injector is 802.3at
compliant and rated to deliver 25 watts of power to
each PoE port. 802.3af compliant PoE devices do not
provide sufficient power to properly run current
generation 802.11 devices. An 802.3at compliant
switch or PoE injector is required to power the Dell
SonicPoint ACi.
• Click Synchronize SonicPoints on the SonicPoint >
SonicPoints page to force SonicOS to download a new
SonicPoint firmware image from the Dell SonicWALL
back-end server.