Troubleshooting |
43
Common
Symptoms
What You
Experience
Possible Solutions
Image retention
from a static
image left on the
monitor for a long
period of time
Faint shadow from
the static image
displayed appears
on the screen
•
Use the Power Management
feature to turn off
the monitor at all times when not in use (for more
information, see
Power Management Modes
).
•
Alternatively, use a dynamically changing screensaver.
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is
too small
Image is centered
on screen, but
does not fill entire
viewing area
•
Check the
Aspect Ratio
setting in the
Display
menu
OSD.
•
Reset the monitor to factory settings.
Cannot adjust the
monitor with the
buttons on the
front panel
OSD does not
appear on the
screen
•
Turn off the monitor, unplug the monitor power cable,
plug it back, and then turn on the monitor.
•
Check whether the OSD menu is locked. If yes, press
and hold the button beside the power button for 10
seconds to unlock (for more information, see
Lock
).
No Input Signal
when user
controls are
pressed
No picture, the
LED light is white
•
Check the signal source. Ensure the computer is not
in the power saving mode by moving the mouse or
pressing any key on the keyboard.
•
Check whether the signal cable is plugged in properly.
Re-plug the signal cable if necessary.
•
Reset the computer or video player.
