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Dell S2715H, User Manual

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      |      Contents       

    4    Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

    Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43

    Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

    Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  45

    Product Specific Problems .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   47

    Mobile High-Definition Link (MHL) Specific Problems . . . . . . . . . .  47

    Speakers Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . .  47

    5    Appendix  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

    Safety Instructions.   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   48

    FCC Notices (U.S. only) and Other Regulatory Information . . . . . . .  48

    Contacting Dell.   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   48

    Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49

    Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . .  50

Summary of Contents for S2715H

Page 1: ...Model S2715H Regulatory model S2715Ht Dell S2715H User s Guide ...

Page 2: ...NING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 201...

Page 3: ...Policy 20 2 Setting Up the Monitor 21 Attaching the Stand 21 Connecting Your Monitor 22 Organizing Your Cables 24 Attaching the Cable Cover 24 Removing the Monitor Stand 25 Removing the Cable Cover 25 Wall Mounting Optional 26 3 Operating the Monitor 27 Turning on the Monitor 27 Using the Front Panel Controls 27 Using the On Screen Display OSD Menu 29 Using Tilt 42 Contents 3 ...

Page 4: ...ms 45 Product Specific Problems 47 Mobile High Definition Link MHL Specific Problems 47 Speakers Specific Problems 47 5 Appendix 48 Safety Instructions 48 FCC Notices U S only and Other Regulatory Information 48 Contacting Dell 48 Setting Up Your Monitor 49 Maintenance Guidelines 50 ...

Page 5: ...below Make sure that you have received all the components and contact Dell if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries Monitor Stand riser Stand base Cable cover Power cable varies by country ...

Page 6: ...6 About Your Monitor Power adapter USB cable HDMI cable Drivers and documentation media Quick Setup Guide Safety and Regulatory Information ...

Page 7: ...ps future proof your monitor Removable stand and video electronics standards association VESA 100 mm mounting holes for flexible mounting solutions Plug and play capable Color gamut of 72 CIE1931 On screen display OSD adjustments for easy setup and screen optimization Software and documentation media includes an information file INF Image color matching file ICM and product documentation Dell disp...

Page 8: ...n Use 1 VESA mounting holes 100 mm x 100 mm behind attached VESA cover Wall mount monitor using VESA compatible wall mount kit 100 mm x 100 mm 2 Regulatory label Lists the regulatory approvals 3 Stand release button Release stand from monitor 4 Security lock slot Secures monitor with security lock sold separately 5 Barcode serial number and Service Tag label Refer to this label if you need to cont...

Page 9: ...le or MHL devices with MHL cable optional 4 VGA port Connect your computer with VGA cable optional 5 Audio in port Connect to your computer audio output optional 6 USB upstream port Connect the USB cable to your computer and the monitor to enable the USB ports on the monitor 7 USB downstream ports 2 Connect USB devices NOTE You must connect the USB upstream cable to the monitor and your computer t...

Page 10: ... output 250 cd m typical Contrast ratio 1000 to 1 typical 8 000 000 to 1 mega dynamic contrast on Faceplate coating Glare with hard coating 3H Backlight LED edgelight system Response time 6 ms typical with Overdrive Color depth 16 77 million colors Color gamut CIE 1931 72 Color gamut typical is based on CIE1976 85 and CIE1931 72 test standards Resolution Specifications Horizontal scan range 30 kHz...

Page 11: ... 400 31 5 70 0 28 3 VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 0 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x 1024 64 0 60 0 108 0 VESA 1280 x 1024 80 0 75 0 135 0 VESA 1600 x 900 60 0 60 0 108 0 VESA 1920 x 1080 67 5 60 0 148 5 ...

Page 12: ...mV for each differential line 100 ohm input impedance per differential pair Synchronization input signals Separate horizontal and vertical synchronization polarity free TTL level SOG Composite SYNC on green AC DC adapter Input voltage frequency current 100 240 VAC 50 or 60 Hz 3 Hz 1 7 A maximum Output voltage current Output 19 5 VDC 3 34 A Inrush current 115 V 230 V 150 A Max Qualified compatible ...

Page 13: ... 19 pins Analog detachable VGA 15 pins Dimensions with stand Height 445 mm 17 52 inches Width 611 20 mm 24 06 inches Depth 196 mm 7 72 inches Dimensions without stand Height 361 50 mm 14 23 inches Width 611 20 mm 24 06 inches Depth 46 10 mm 1 81 inches Stand dimensions Height 339 20 mm 13 35 inches Width 220 mm 8 66 inches Depth 196 mm 7 72 inches Weight With packaging 8 75 kg 19 29 lb With stand ...

Page 14: ...o card or software installed in your PC the monitor can automatically reduce its power consumption when not in use This is referred to as power save mode If the computer detects input from the keyboard mouse or other input devices the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature VESA Modes Horizontal ...

Page 15: ...f mode one of the following message is displayed or Zero power consumption in OFF mode can only be achieved by disconnecting the power adapter from the monitor Maximum power consumption with maximum luminance Activate the computer and the monitor to gain access to the OSD NOTE This monitor is ENERGY STAR compliant ...

Page 16: ...ments VGA port Pin number 15 pin side of the connected signal cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 Computer 5 V 3 3 V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock ...

Page 17: ...2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 DDC CEC Ground 18 5 V POWER 19 HOT PLUG DETECT ...

Page 18: ... signal cable 1 TMDS DATA 2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 GND 6 TMDS DATA 1 7 MHL 8 TMDS DATA 0 SHIELD 9 MHL 10 TMDS CLOCK 11 GND 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 GND 18 VBUS 5 V 900 mA maximum 19 CBUS ...

Page 19: ...ate Power Consumption Hi Speed 480 Mbps 2 5 W each port maximum Full speed 12 Mbps 2 5 W each port maximum USB Upstream port USB Downstream port Pin Number Signal name 1 DMU 2 VCC 3 DPU 4 GND Pin Number Signal name 1 VCC 2 DMD 3 DPD 4 GND NOTE The monitor s USB ports work only when the monitor is on or in the power save mode If you turn off the monitor and then turn it on the attached peripherals ...

Page 20: ...ings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the Monitor LCD Monitor Quality and Pixel Policy During the LCD monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or ...

Page 21: ...ipped with the stand to set it up CAUTION Place monitor of a flat clean and soft surface to avoid scratching the display panel Connect the stand riser to stand base 1 Attach the stand riser to the stand base 2 Tighten the thumbscrew below the stand base Attach the stand assembly to the monitor 1 Remove the cover and place the monitor on it 2 Insert the two tabs on the upper part of the stand in th...

Page 22: ...s section follow the Safety Instructions To connect your monitor to the computer 1 Turn off your computer and disconnect the power cable 2 Connect the VGA HDMI Audio USB cable from your monitor to the computer Connecting the VGA cable optional Connecting the HDMI cable Connecting the audio cable optional ...

Page 23: ...t an image depending on MHL source devices NOTE When the connected MHL source device enters standby mode the monitor displays a black screen or the message below depending on MHL source device s output To enable MHL connection please perform the below steps 1 Plug the power adapter to your monitor and to a power outlet 2 Connect the micro USB port on your MHL source device to HDMI MHL port on the ...

Page 24: ...roblems Organizing Your Cables After attaching all necessary cables to your monitor and computer see Connecting Your Monitor for cable attachment organize all cables as shown above Attaching the Cable Cover NOTE The cable cover is detached when the monitor is shipped from the factory 1 Insert the two tabs on the bottom part of the cable cover in the slots on the back of the monitor 2 Press the cab...

Page 25: ...or the default stand If you purchased any other stand see the documentation shipped with the stand to set it up To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the stand up and away from the monitor Removing the Cable Cover 1 Press the tab on the cable cover 2 Remove the two tabs on the bottom part of the cable cover from the slot...

Page 26: ...loth or cushion on a stable flat table 2 Remove the stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit NOTE For use only with UL listed wall mount bracket with minimum weight load b...

Page 27: ...ont of the monitor to adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change The following table describes the front panel buttons Front Panel Button Description 1 Shortcut key Preset Modes Use this button to choose from a list of preset color modes 2 1 3 4 ...

Page 28: ...e Accessing the Menu System 4 Exit Use this button to go back to the main menu or exit the OSD main menu Front Panel Button Use the buttons on the front of the monitor to adjust the image settings Front Panel Button Description 1 Up Down Use the Up increase and Down decrease keys to adjust items in the OSD menu 2 OK Use the OK button to confirm your selection 3 Back Use the Back button to go back ...

Page 29: ...stem NOTE Any changes you make using the OSD menu are automatically saved if you move to another OSD menu exit the OSD menu or wait for the OSD menu to disappear 1 Press the button to launch the OSD menu and display the main menu Main menu for VGA input or Main menu for HDMI MHL input ...

Page 30: ...or three times to exit from the OSD menu Icon Menu and Submenus Description Brightness Contrast Use this menu to activate Brightness Contrast adjustment Brightness Brightness adjusts the luminance of the backlight minimum 0 maximum 100 Press the button to increase brightness Press the button to decrease brightness NOTE Manual adjustment of Brightness is disabled when Dynamic Contrast is switched o...

Page 31: ...rols under Display menu NOTE In most cases Auto Adjust produces the best image for your configuration NOTE Auto Adjust feature option is only available when your monitor is connected using the VGA cable Input Source Use the Input Source menu to select between different video inputs that are be connected to your monitor Auto Select Use to select Auto Select the monitor scans for available input sou...

Page 32: ...e video input mode to RGB Select this option if your monitor is connected to a computer or DVD player using the HDMI cable or MHL devices using the MHL cable YPbPr Select this option if your monitor is connected to a DVD player by YPbPr using HDMI cable or MHL devices by YPbPr using the MHL cable Or if the DVD or MHL devices color output setting is not RGB ...

Page 33: ...rightness and sharpness settings ideal for viewing text Blend the text background to simulate paper media without affecting color images Applies to RGB input format only Warm Increases the color temperature The screen appears warmer with a red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom Color Allows you to manually adjust the color settings Pr...

Page 34: ...xel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference Use the or buttons to adjust for best image quality Phase If satisfactory results are not obtained using the Phase adjustment use the Pixel Clock coarse adjustment and then use Phase fine again NOTE Pixel Clock and Phase Adjustments are only available when your monitor is connected using the VGA cab...

Page 35: ...volume level from 0 to 100 Audio Source Allows you to set the audio source to PC Audio or HDMI MHL NOTE Audio Source option is only available when you are using the HDMI MHL connector Reset Audio Settings Select this option to restore default audio settings Energy Power Button LED Allows you to set the state of the power light to save energy Reset Energy Settings Select this option to restore defa...

Page 36: ...nsparency by using and min 0 max 100 Timer OSD Hold Time Sets the length of time the OSD remains active after you press a button Use the and buttons to adjust the slider in 1 second increments from 5 to 60 seconds Lock Controls user access to adjustments When Lock is selected no user adjustments are allowed All buttons are locked NOTE Lock function Either soft lock through OSD menu or hard lock Pr...

Page 37: ...con Menu and Submenus Description Personalize Select from Preset Modes Brightness Contrast Auto Adjust Input Source Aspect Ratio or Volume and set as shortcut key Reset Personalization Restores shortcut keys to factory defaults ...

Page 38: ...ettings such as the DDC CI LCD conditioning and so on DDC CI DDC CI Display Data Channel Command Interface allows you to adjust the monitor settings using software on your computer Select Disable to turn off this feature Enable this feature for best user experience and optimum performance of your monitor ...

Page 39: ...to start the process Reset Other Settings Restores other settings such as DDC CI to factory defaults Factory Reset Restores all OSD settings to the factory defaults NOTE This monitor has a built in feature to automatically calibrate the brightness to compensate for LED aging OSD Warning Messages When the Dynamic Contrast feature is enabled in these preset modes Game or Movie manual brightness adju...

Page 40: ...for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1920 x 1080 You will see the following message before the DDC CI function is disabled When the monitor enters the Power Save mode the following message appears Activate the computer and wake up the monitor to gain access to the OSD If you press any button other than the power button one of the followin...

Page 41: ...he Monitor 41 VGA HDMI MHL input or If either VGA or HDMI MHL input is selected and the corresponding cable is not connected a floating dialog box as shown below appears or See Troubleshooting for more information ...

Page 42: ...tand If you purchased any other stand refer to the respective stand setup guide for set up instructions Tilt With the stand attached to the monitor you can tilt the monitor for the most comfortable viewing angle NOTE The stand is detached when the monitor is shipped from the factory ...

Page 43: ...om the back of the computer To ensure proper Self Test operation remove all digital and the analog cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also depending upon the selected input one of the d...

Page 44: ...ean no dust particles on the surface of the screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 1 and Button 4 on the front panel simultaneously for 2 seconds A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press Button 4 on the front panel again The color of the screen changes to ...

Page 45: ... Auto Adjust via OSD Adjust the Phase and Pixel Clock controls via OSD Eliminate video extension cables Reset the monitor to factory settings Change the video resolution to the correct aspect ratio Shaky Jittery Video Wavy picture or fine movement Perform Auto Adjust via OSD Adjust the Phase and Pixel Clock controls via OSD Reset the monitor to factory settings Check environmental factors Relocate...

Page 46: ... computer in safe mode Safety Related Issues Visible signs of smoke or sparks Do not perform any troubleshooting steps Contact Dell immediately Intermittent Problems Monitor malfunctions on off Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Reset the monitor to factory settings Perform monitor self test feature check to determine if the inter...

Page 47: ...player The picture does not fill the entire screen The picture cannot fill the height or width of the screen Due to different video formats aspect ratio of DVDs the monitor may display in full screen Run the built in diagnostics Mobile High Definition Link MHL Specific Problems Specific Symptoms What You Experience Possible Solutions MHL interface is not working Cannot see MHL device image shown o...

Page 48: ... regulatory_compliance Contacting Dell NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online Monitor support conte...

Page 49: ...he drivers for your graphics adapter attempt to set the resolution to 1920 x 1080 again NOTE If you are unable to set the resolution to 1920 x 1080 please contact Dell to inquire about a graphics adapter that supports these resolutions Non Dell computer 1 For Windows 8 and Windows 8 1 only select the desktop tile to switch to classic desktop 2 Right click on the desktop and click Personalization 3...

Page 50: ...l screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened soft cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice white powder when you unpack your monitor wipe it off with a cloth Handle your monitor with care as...

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