Dell Precision M90 PP05XA, Quick Reference Manual

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18
Quick Reference Guide
A program stops responding or crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
E
ND THE PROGRAM
—
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click Task Manager .
3
Click the program that is no longer responding.
4
Click End Task .
C
HECK THE SOFTWARE DOCUMENTATION
— If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Microsoft
®
Windows
®
operating system
R UN THE P ROGRAM C OMPATIBILITY W IZARD —
The Program Compatibility Wizard configures a program
so it runs in an environment similar to non-Windows XP operating system environments.
1
Click the Start button, point to All Programs
→
Accessories , and then click Program Compatibility
Wizard .
2
In the welcome screen, click Next .
3
Follow the instructions on the screen.
A solid blue screen appears
T URN THE COMPUTER OFF —
If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
Other software problems
C
HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING
INFORMATION —
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software.
See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.