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Dell Precision Dual USB Type-C Thunderbolt 3 Dock, User Manual

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Dell Precision Dual USB Type-C Thunderbolt 3 Dock User Manual Download Page 11

Quick Setup of Hardware 

1 

Update your laptop's BIOS from 

www.dell.com/support/drivers

2 

Update the laptop's and dock's drivers from 

www.dell.com/support/drivers

3 

Connect the AC adapter to a power outlet. Then, connect the AC adapter to the 7.4 mm DC-in power input on the Dell Precision USB 
Type-C Thunderbolt 3 Dock TB18DC.

6

Quick Setup of Hardware 

11

Summary of Contents for Precision Dual USB Type-C Thunderbolt 3 Dock

Page 1: ...Dell Precision Dual USB Type C Thunderbolt 3 Dock TB18DC User Guide ...

Page 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 05 Rev A00 ...

Page 3: ...tup of External Monitors 19 Updating the graphics drivers for your computer 19 Configuring your Monitors 19 Display Resolution Table 23 9 Technical specifications 24 LED Status Indicators 24 Power Adapter LED 24 Cable LED 24 Docking Status Indicator 24 Docking Specifications 25 Input Output I O Connectors 27 10 Frequently asked questions 28 11 Troubleshooting the Dell Precision Dual USB Type C Thu...

Page 4: ...ports NOTE The Dell Precision Dual USB Type C Thunderbolt 3 Dock only supports Thunderbolt 3 technology Older versions of Thunderbolt are NOT SUPPORTED CAUTION You must update your computer s BIOS and the Dell Docking Station drivers to the latest versions available at www dell com support before using the docking station Older BIOS versions and drivers could result in the docking station not bein...

Page 5: ... below Ensure that you have received all the components and contact Dell see your invoice for contact information if something is missing Docking Station with Dual USB Type C connector cable 180 W 240 W Power Adapter Power Cord Quick Setup Guide QSG 2 Package Contents 5 ...

Page 6: ...Safety Environmental and Regulatory Information SERI 6 Package Contents ...

Page 7: ... Requirements The Dell Precision Dual USB Type C Thunderbolt 3 Dock TB18DC is designed for use only with the Dell Precision 7000 Series laptops 7730 7530 with dual Thunderbolt 3 ports 3 Hardware Requirements 7 ...

Page 8: ...MPORTANT The dock button is designed to replicate your system s power button If you connect the TB18DC to supported Dell computers the dock button will work like your computer s power button and you can use it to power on sleep force shutdown the computer NOTE The dock button is not functional if connected to non supported Dell computers or non Dell computers 4 8 Identifying Parts and Features ...

Page 9: ... Identifying Parts and Features Back Kensington Lock slot USB 2 0 port HDMI port USB 3 0 port DisplayPort Mini and Full Line out VGA port Power connector Network connector RJ 45 Identifying Parts and Features 9 ...

Page 10: ... to ensure optimal performance Search for your system model name under Select a Product selection or enter the service tag of your system to locate the Drivers Downloads page on the Dell support website www dell com support Change the Operating System to view all available updates for your system Flash the latest Basic Input Output System BIOS for the system This is available in the BIOS section I...

Page 11: ...rt drivers 2 Update the laptop s and dock s drivers from www dell com support drivers 3 Connect the AC adapter to a power outlet Then connect the AC adapter to the 7 4 mm DC in power input on the Dell Precision USB Type C Thunderbolt 3 Dock TB18DC 6 Quick Setup of Hardware 11 ...

Page 12: ...Figure 3 Connecting the AC Adapter 12 Quick Setup of Hardware ...

Page 13: ... already attached This behavior can be disabled in your BIOS Setup option Wake on Dell USB C Docks 5 Follow the on screen instructions to give the Dell Thunderbolt Dock permission to connect to your computer See Thunderbolt Driver Settings for more information 6 Connect multiple displays to the docking station as needed CAUTION Ensure you place the dock away from the laptop to avoid hot air reflux...

Page 14: ... Thunderbolt Device to the system The Thunderbolt icon appears in the system tray 2 An Authentication window pops up for the user to select the connection setting 3 Right click on the Thunderbolt icon to View Attached Thunderbolt Devices 7 14 Thunderbolt Settings and Security Options ...

Page 15: ...4 Right click on the Thunderbolt Icon to view Thunderbolt Settings Thunderbolt Settings and Security Options 15 ...

Page 16: ...5 Click Details to view Thunderbolt driver firmware version details 16 Thunderbolt Settings and Security Options ...

Page 17: ...evices connected to the Thunderbolt adapter port prior to booting the system can be used in pre boot As long as the device remains connected it will continue to function within the operating system regardless of the Security Level set in BIOS 3 Enable Thunderbolt Adapter Pre boot Modules Disabled by default When enabled this setting will allow PCIe devices that are connected through a Thunderbolt ...

Page 18: ... when enabled prevents pre SL2 capable peripherals from connecting to a PC thereby preventing a potential HW spoofing of an approved device to generate a DMA exploit beyond what is prevented with SL1 DisplayPort Only Automatically connect to DisplayPort devices only No Thunderbolt adapter or PCIe devices are allowed to connect In the BIOS of a Dell Thunderbolt enabled PC you will be able to config...

Page 19: ...ll the Intel Media Adapter Graphics Driver applicable to your computer b Second install the nVidia Discrete Graphics Driver applicable to your computer 2 For AMD Discrete Graphics solutions on the Latitude E Family and Mobile Precision computers a First install the Intel Media Adapter Graphics driver applicable to your computer b Second install the AMD Discrete Graphics driver applicable to your c...

Page 20: ...4 Click Display 20 Setup of External Monitors ...

Page 21: ...5 Click Display and select Multiple Displays Setup of External Monitors 21 ...

Page 22: ...6 Select your preferred Display Mode 7 Select and arrange your displays to your preferred style and then click Apply for the changes to take effect 22 Setup of External Monitors ...

Page 23: ...tel Graphics driver will make a judgement based on monitor specifications and display configurations Some resolutions may not be supported and so will be removed from the Intel Graphics Media Control Panel NOTE Resolution support is also dependent on the monitor s Extended Display Identification Data EDID resolution NOTE The 5K resolution support is only available in either of these conditions 1 W...

Page 24: ...havior Connected to a Dell Precision 7000 Series laptop 7730 7530 with a dual Thunderbolt 3 port Solid White Docking Status Indicator Table 4 Docking Station LED Indicators State LED Behavior Docking station is receiving power from power adapter Solid White Table 5 RJ 45 LED Indicators Link Speed Indicators Ethernet Activity Indicator 10 Mb Green Yellow Flashing 100 Mb Orange 1 Gb Green Orange 9 2...

Page 25: ... 3 Type C port Audio Ports Headset connector x 1 Line out x 1 Network Port Gigabit Ethernet RJ 45 x 1 USB Ports 2 Front USB 3 0 Ports one with PowerShare 1 Rear USB 3 0 Port 2 Rear USB 2 0 Ports 1 Rear Thunderbolt 3 Type C Port DC in Port one 7 4 mm DC in port USB Type C cable length 0 8 m Buttons Sleep Wakeup Power LED Front status indicator Technical specifications 25 ...

Page 26: ... Network Standby Power Consumption 5 8 W Dimension 145 mm x 145 mm x 52 mm Weight 720 g minimum VESA Mounting options Yes via Dell Docking Station Mounting Kit Table 6 Dell Thunderbolt 3 Dock TB18DC Power Adapter Adapter Specifications E4 180 W E4 240 W Input voltage 100 VAC to 240 VAC 100 VAC to 240 VAC Input current max 2 34 A 3 5 A Input frequency 50 Hz to 60 Hz 50 Hz to 60 Hz Output current 9 ...

Page 27: ...connectors Video Ports mini DisplayPort x 1 DisplayPort x 1 HDMI x 1 VGA x 1 Thunderbolt 3 Type C x 1 Input Output Ports USB 2 0 x 2 USB 3 0 x 2 USB 3 0 PowerShare x 1 Thunderbolt 3 Type C x 1 7 4 mm DC in x 1 Gigabit Ethernet RJ 45 x 1 Headset connector x 1 Line out connector x 1 Technical specifications 27 ...

Page 28: ...ached you will not see this page because the Security level is overridden to No Security in this case When you are asked to approve a Thunderbolt device you may select Always Connect if you do not have any security concerns to always allow the Thunderbolt device connection to your system Or you may select Connect Only Once or Do Not Connect if you do have concerns 7 Why does it take a long time fo...

Page 29: ...Frequently asked questions 29 ...

Page 30: ...onnected to the docking station the video output on your computer may be disabled You can enable the video output using the Intel Graphics Control Panel or refer to the User Guide of your computer If only one monitor is shown while the other is not go to the Intel Graphics Control Panel and under Multiple Displays select the output for the second monitor If three monitors are connected to the dock...

Page 31: ...nd reconnect the docking station to the computer Check the USB ports Try plugging the USB device into another port First power off the docking station by disconnecting the Type C cable and then removing the power adapter from the dock Then power on the docking station by connecting the power adapter to the dock before connecting the Type C cable to your computer 6 The High Bandwidth Digital Conten...

Page 32: ...n BIOS Setup on your Dell computer With such default setting the docking station and the peripherals connected to the docking station do not work in a pre OS environment If the BIOS Setup on your computer has an USB Thunderbolt Configuration page check the following options to enable docking station function in a pre OS environment Enable External USB Port Enable Thunderbolt Boot Support 14 Alert ...

Page 33: ...lutions 17 When system or dock is moved the cable LED turns off Avoid moving the system dock when the docking cable is connected to the system Troubleshooting the Dell Precision Dual USB Type C Thunderbolt 3 Dock TB18DC 33 ...

Page 34: ...port and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support link ...

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