Dell PowerEdge R750xa Installation And Service Manual Download Page 1

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Dell EMC PowerEdge R750xa

Installation and Service Manual

Regulatory Model: E71S
Regulatory Type: E71S001
May 2021
Rev. A00

Summary of Contents for PowerEdge R750xa

Page 1: ...Dell EMC PowerEdge R750xa Installation and Service Manual Regulatory Model E71S Regulatory Type E71S001 May 2021 Rev A00 ...

Page 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ... firmware 23 Options to download and install OS drivers 24 Downloading drivers and firmware 24 Chapter 4 Minimum to POST and system management configuration validation 25 Minimum configuration to POST 25 Configuration validation 25 Error messages 26 Chapter 5 Installing and removing system components 27 Safety instructions 27 Before working inside your system 28 After working inside your system 28...

Page 4: ...lane 55 Installing the drive backplane 56 Removing a NVMe connector blank 57 Installing a NVMe connector blank 57 Cable routing 58 System memory 62 System memory guidelines 62 General memory module installation guidelines 63 Intel Persistent Memory 200 series BPS installation guidelines 64 Removing a memory module 68 Installing a memory module 69 Processor and heat sink module 70 Removing the proc...

Page 5: ...oSD card 126 Removing the MicroSD card 126 Installing the MicroSD card 127 Optional BOSS S2 module 128 Removing the BOSS S2 module blank 128 Installing the BOSS S2 module blank 129 Removing the BOSS S2 card carrier blank 130 Installing the BOSS S2 card carrier blank 131 Removing the BOSS S2 module 131 Installing the BOSS S2 module 133 System battery 136 Replacing the system battery 136 Optional in...

Page 6: ...eft control panel 159 Chapter 6 Upgrade Kits 160 BOSS S2 module kit 161 GPU kit 164 IDSDM kit 167 Internal USB card kit 168 Serial COM port kit 168 VGA port kit 168 Chapter 7 Jumpers and connectors 169 System board connectors 169 System board jumper settings 171 Disabling a forgotten password 171 Chapter 8 System diagnostics and indicator codes 173 Status LED indicators 173 System health and syste...

Page 7: ...Technologies 182 Accessing system information by using QRL 182 Quick Resource Locator for PowerEdge R750xa system 183 Receiving automated support with SupportAssist 183 Chapter 10 Documentation resources 184 Contents 7 ...

Page 8: ...ument provides an overview about the system information about installing and replacing components technical specifications diagnostic tools and guidelines to be followed while installing certain components 1 8 About this document ...

Page 9: ...ation Manuals and Documents NOTE All instances of SAS SATA drives PCIe SSDs and NVMe are referred to as drives in this document unless specified otherwise CAUTION Do not install GPUs network cards or other PCIe devices on your system that are not validated and tested by Dell Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty NOTE For more inf...

Page 10: ...ls 2 Drive N A Enables you to install drives that are supported on your system NOTE For more information see the Dell EMC PowerEdge R750xa Technical Specifications on the product documentation page 3 Right control panel N A Contains the power button USB port iDRAC Direct micro port and the iDRAC Direct status LED 4 Information tag N A The Information tag is a slide out label panel that contains sy...

Page 11: ...n tag N A The Information tag is a slide out label panel that contains system information such as Service Tag NIC MAC address and so on If you have opted for the secure default access to iDRAC then the Information tag will also contain the iDRAC secure default password 5 NVMe drive blank N A NVMe drive blank for NVMe drive direct attached configuration NOTE For more information see the Dell EMC Po...

Page 12: ...d various system level diagnostic error information that can be used in troubleshooting the system You can access system inventory Dell Lifecycle Controller logs or system logs system health status and also configure iDRAC BIOS and networking parameters You can also launch the virtual Keyboard Video and Mouse KVM viewer and virtual Kernel based Virtual Machine KVM on a supported mobile device For ...

Page 13: ... on the product documentation page Rear view of the system Figure 6 Rear view of the system Table 6 Rear view of the system Item Ports panels or slots Icon Description 1 PCIe expansion card riser 1 blank N A Enables you to connect paddle card to support front GPU riser modules For more information on the expansion cards supported on your system see the Expansion card installation guidelines sectio...

Page 14: ...dell com poweredgemanuals 12 System identification button Press the system ID button To locate a particular system within a rack To turn the system ID on or off To reset iDRAC press and hold the button for more than 16 seconds NOTE To reset iDRAC using system ID ensure that the system ID button is enabled in the iDRAC setup If the system stops responding during POST press and hold the system ID bu...

Page 15: ... System board 5 Heat sink for processor 1 6 Cooling fan 7 GPU riser module right 8 Service tag 9 GPU riser module left 10 Cooling fan cage assembly 11 Cable access latch 12 Riser 2 cage 13 Power supply unit PSU 2 14 Riser 3 cage 15 Intrusion switch module Dell EMC PowerEdge R750xa system overview 15 ...

Page 16: ...sion switch module Locating the Express Service Code and Service Tag The unique Express Service Code and Service Tag are used to identify the system The information tag is located on the front of the system that includes system information such as Service Tag Express Service Code Manufacture date NIC MAC address QRL label and so on If you have opted for the secure default access to iDRAC the Infor...

Page 17: ...xpress Service Code QRL label The Mini Enterprise Service Tag MEST label is located on the rear of the system that includes Service Tag ST Express Service Code Exp Svc Code and Manufacture Date Mfg Date The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel Alternatively the Service Tag information is located on a label on the left wall of the chassis System infor...

Page 18: ...Figure 11 Memory information and system board connectors Figure 12 Cabling overview Figure 13 System tasks Figure 14 Heat sink 18 Dell EMC PowerEdge R750xa system overview ...

Page 19: ...Figure 15 BOSS S2 Figure 16 Electrical overview Figure 17 Configuration and layout Dell EMC PowerEdge R750xa system overview 19 ...

Page 20: ...available at https i dell com sites csdocuments Business_solutions_engineering Docs_Documents en rail rack matrix pdf The document provides the information that is listed below Specific details about rail types and their functionalities Rail adjustability range for various types of rack mounting flanges Rail depth with and without cable management accessories Types of racks supported for various t...

Page 21: ...n page iDRAC configuration The Integrated Dell Remote Access Controller iDRAC is designed to make you more productive as a system administrator and improve the overall availability of Dell EMC servers iDRAC alerts you to system issues helps you to perform remote management and reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your...

Page 22: ...CD panel section iDRAC Direct and Quick Sync 2 optional Integrated Dell Remote Access Controller User s Guide at https www dell com idracmanuals or for system specific Integrated Dell Remote Access Controller User s Guide go to https www dell com poweredgemanuals Product Support page of your system Documentation NOTE To determine the most recent iDRAC release for your platform and for latest docum...

Page 23: ...n308699 Lifecycle Controller Lifecycle Controller User s Guide at https www dell com idracmanuals or for system specific Lifecycle Controller User s Guide go to https www dell com poweredgemanuals Product Support page of your system Documentation Dell recommends using Lifecycle Controller to install the OS since all required drivers are installed on the system NOTE To determine the most recent iDR...

Page 24: ...t page of your system Documentation NOTE To determine the most recent iDRAC release for your platform and for latest documentation version see https www dell com support article sln308699 Downloading drivers and firmware It is recommended that you download and install the latest BIOS drivers and systems management firmware on the system Prerequisites Ensure that you clear the web browser cache bef...

Page 25: ...ions stored in a table maintained by iDRAC One or more sensors are assigned to each of the configuration elements During POST any configuration validation error is logged in the System Event Log SEL LifeCycle LC log The reported events are categorized in the configuration validation error table Table 11 Configuration validation error Error Description Possible cause and recommendations Example Con...

Page 26: ...the message is observed in the System Configuration Check operation Recommended Response Action Do the following and retry the operation 1 Disconnect the input power 2 Check for proper cable connection and component placement If the issue persists contact the service provider Category System Health HWC Hardware Config Severity Critical Trap EventID 2329 Table 13 Error message HWC8011 Error code HW...

Page 27: ...d and rear I O board Control panel Safety instructions NOTE Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself CAUTION Ensure to have two or more people to lift the system horizontally from the box and place it on a flat surface rack lift or into the rails WARNING Opening or removing the system cover while the system is power...

Page 28: ...dell com idracmanuals Before working inside your system Prerequisites Follow the safety guidelines listed in the Safety instructions Steps 1 Power off the system and all attached peripherals 2 Disconnect the system from the electrical outlet and disconnect the peripherals 3 If applicable remove the system from the rack For more information see the Rail Installation Guide relevant to your rail solu...

Page 29: ...ront bezel NOTE LCD panel is optional on the front bezel If the front bezel has an LCD panel see LCD panel section Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Keep the bezel key handy NOTE The bezel key is part of the LCD bezel package Steps 1 Unlock the ...

Page 30: ... LCD bezel package Steps 1 Align and insert the tabs on the bezel into the slots on the system 2 Press the bezel until the release button clicks in place 3 Lock the bezel Figure 22 Installing the front bezel System cover Removing the system cover Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Power off the system and any attached peripherals 3 Disconnect the syste...

Page 31: ... the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Ensure that all internal cables are connected and routed properly and no tools or extra parts are left inside the system Steps 1 Align the tabs on the system cover with the guide slots on the system and slide the system cover 2 Close the system cover release latch 3 Using a...

Page 32: ... Removing the drive backplane cover Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Press the blue tab and slide the drive backplane cover 2 Lift the drive backplane cover from the system 32 Installing and removing system components ...

Page 33: ... the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Align the drive backplane cover with the guide slots on the system 2 Slide the drive backplane cover to the front of the system until the drive backplane cover fits into place Installing and removing system components 33 ...

Page 34: ...Figure 26 Installing the drive backplane cover Next steps 1 Follow the procedure listed in After working inside your system 34 Installing and removing system components ...

Page 35: ...structions 2 Follow the procedure listed in Before working inside your system 3 Remove the cables from the air shroud notch place them on other shroud and opposite way Steps 1 Press the latch on the air shroud NOTE To remove left air shroud press the latch on right air shroud and the opposite way 2 Hold the edges of the air shroud and lift the air shroud out of the system Figure 27 Removing the le...

Page 36: ...y instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cables from the air shroud notch place them on other shroud and opposite way Steps 1 Align the slot on the air shroud with the tab on the left or right air shroud 2 Lower the air shroud into the system until it is firmly seated 36 Installing and removing system components ...

Page 37: ...the right air shroud Next steps 1 Insert the cables into the air shroud notch Black cable goes to black air shroud notch and gray cables goes to gray air shroud notch 2 Follow the procedure listed in Safety instructions Installing and removing system components 37 ...

Page 38: ...System with liquid cooling configuration must have air shroud blank installed for proper thermal management Figure 31 Removing the air shroud blank Next steps 1 Replace the air shroud blank Installing the air shroud blank Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cables from the air...

Page 39: ...edure listed in the Before working inside your system 3 If installed remove the air shroud 4 Disconnect the cables from system board that pass through the cooling fan cage assembly cable latch 5 Open cable access latch to remove the cables and place them towards system front Steps 1 Lift the blue release levers to unlock the cooling fan cage assembly from the system 2 Hold the release levers and l...

Page 40: ...ow the procedure listed in Before working inside your system 3 If installed remove the air shroud 4 Disconnect the cables from system board that pass through the cooling fan cage assembly 5 Open cable access latch to remove the cables and place them towards system front 6 If opened close the cable side wall brackets on the system Steps 1 Align the guide rails on the cooling fan cage assembly with ...

Page 41: ...w the procedure listed in After working inside your system Removing a cooling fan Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps Press the orange release tab and lift the cooling fan to disconnect the fan from the connector on the system board WARNING Ensure not to tilt or rotate the cooling fa...

Page 42: ...s listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps Align and slide the cooling fan into the cooling fan cage assembly until the fan clicks into place NOTE The air flow arrow on the cooling fan must face towards rear side of the system 42 Installing and removing system components ...

Page 43: ...side your system 3 If required remove the drive backplane cover 4 If installed remove the air shroud 5 Remove the cooling fan cage assembly NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Press the blue side tabs to release the side wall cable holder ...

Page 44: ...the drive backplane cover 4 If installed remove the air shroud 5 Remove the cooling fan cage assembly NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Align the guide slots on the side wall bracket with the guides on the system and slide until the cove...

Page 45: ... in the After working inside your system Drives Removing a drive blank Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 If installed remove the front bezel CAUTION To maintain proper system cooling drive blanks must be installed in all empty drive slots Steps Press the release button and slide the drive blank out of the drive slot Installing and removing system comp...

Page 46: ...low the safety guidelines listed in the Safety instructions 2 If installed remove the front bezel Steps Slide the drive blank into the drive slot until the release button clicks into place Figure 40 Installing a drive blank Next steps 1 If removed install the front bezel 46 Installing and removing system components ...

Page 47: ... configured correctly to support drive removal and insertion CAUTION To prevent data loss ensure that your operating system supports drive installation For more information about the drives installation or uninstallation requirements see the operating system s user guide Steps 1 Press the release button to open the drive carrier release handle 2 Holding the drive carrier release handle slide the d...

Page 48: ...tructions 2 Remove the drive carrier Steps 1 Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier 3 Using a Phillips 1 screwdriver secure the drive to the drive carrier with the screws NOTE When installing a drive into the drive carrier ensure that the screws are torqu...

Page 49: ...TION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system NOTE When a replacement hot swappable drive is installed while the system is powered on the drive automatically begins to rebuild Ensure that the replacement drive is blank Any data on the replacement drive is immediately lost once the drive is ...

Page 50: ...all drives NOTE All drives need to be installed to their original position 4 Remove the drive backplane cover 5 Remove the drive backplane CAUTION For proper system cooling drive blanks must be installed in all empty drive slots NOTE NVMe drive blank is applicable for the system with x6 NVMe drive configuration Steps Lift the release latch and push the NVMe drive blank out of the drive slot 50 Ins...

Page 51: ...afety instructions 2 If installed remove the front bezel 3 Remove all drives CAUTION For proper system cooling drive blanks must be installed in all empty drive slots NOTE NVMe drive blank is applicable for the system with x6 NVMe drive configuration Steps Slide the NVMe drive blank into the drive slot until clicks into place Installing and removing system components 51 ...

Page 52: ...idelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the drive backplane cover 4 Disconnect all the cables from rear mounting front PERC module observe the cable routing Steps 1 Using a Phillips 2 screwdriver loosen the captive screws on the rear mounting front PERC module 2 Slide out the rear mounting front PERC module to disen...

Page 53: ...cables from rear mounting front PERC module observe the cable routing Steps 1 Align the connectors and guide slots on the rear mounting front PERC module with the connectors and guide pins on the drive backplane 2 Slide in the rear mounting front PERC module until the module is connected to the drive backplane 3 Using a Phillips 2 screwdriver tighten the captive screws on the rear mounting front P...

Page 54: ... 3 Follow the procedure listed in After working inside your system Drive backplane Drive backplane Depending on your system configuration the drive backplane supported is listed here Table 14 Supported backplane options System Supported hard drives options PowerEdge R750xa 2 5 inch x 8 Universal backplane Figure 49 8 x 2 5 inch universal drive backplane 1 BP_PWR_CTRL 2 BP_DST_SA1 PERC to backplane...

Page 55: ...e to remove the backplane is similar for all backplane configurations 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the backplane cover 4 Remove all drives 5 If required remove NVMe connector blank 6 If installed remove rear mounting front PERC module 7 Disconnect the drive backplane cables from the ...

Page 56: ...ed Steps 1 Align the slots on the drive backplane with the guides on the system 2 Slide and lower the drive backplane into the guides and ensure that the bottom of the drive backplane is engaged with the system metal hooks 3 Route the cables properly through the cable guide Figure 51 Installing the drive backplane Next steps 1 Connect the drive backplane cables to the connector on the system board...

Page 57: ...ion Steps Press the release tab and remove the NVMe connector blank from the drive backplane Figure 52 Removing a NVMe connector blank Next steps 1 Replace the NVMe connector blank Installing a NVMe connector blank Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Remove all drives 3 Remove the drive backplane cover 4 If required remove the drive backplane CAUTION NV...

Page 58: ...2 Install drive backplane 3 Install all drives 4 Install the drive backplane cover Cable routing Figure 54 Front GPU power cables Table 15 Front GPU power cables From To R4_PAD_PWR R4 paddle card power connector J_36 GPU riser module power connector 58 Installing and removing system components ...

Page 59: ... system board PCIe_1 BOSS S2 module signal connector SIG_PWR_1 system board power connector BP_PWR_1 backplane power connector Riser 4 paddle R4 paddle card on Riser 4 slot Riser_DST_PA2 GPU riser module signal connector and Riser_DST_PB2 GPU riser module signal connector SL1_CPU2_PB1 signal connector on system board Riser_DST_PB1 GPU riser module signal connector SL2_CPU2_PA1 signal connector on ...

Page 60: ...fPERC input connector Figure 57 6 x 2 5 inch NVMe direct Table 18 6 x 2 5 inch NVMe direct From To Riser 3 paddle R3 paddle card on Riser 3 slot BP_DST_PA1 backplane signal connector and BP_DST_PB1 backplane signal connector SL7_CPU1_PA5 signal connector on system board BP_DST_PA2 backplane signal connector 60 Installing and removing system components ...

Page 61: ...put connector CTRL_SRC_PA1 fPERC controller connector BP_DST_PA1 backplane signal connector and BP_DST_PB1 backplane signal connector CTRL_SRC_PB1 fPERC controller connector BP_DST_PA2 backplane signal connector and BP_DST_PB2 backplane signal connector Figure 59 8 x 2 5 inch SAS SATA with 4 universal slots and fPERC Installing and removing system components 61 ...

Page 62: ...t Memory 200 series BPS System memory holds the instructions that are started by the processor Your system memory is organized into eight channels per processor two memory sockets per channel 16 memory sockets per processor and 32 memory sockets per system Figure 60 Memory channels Memory channels are organized as follows Table 21 Memory channels Processor Channel A Channel B Channel C Channel D C...

Page 63: ...aximum supported DIMM speed of the processors Maximum supported speed of the DIMMs NOTE MT s indicates DIMM speed in MegaTransfers per second NOTE FRM NUMA is supported The system supports Flexible Memory Configuration enabling the system to be configured and run in any valid chipset architectural configuration The following are the recommended guidelines for installing memory modules All DIMMs mu...

Page 64: ...populated on a channel then the DIMM should always be populated in the first slot in that channel white slot If a Intel Persistent Memory 200 series BPS and a DDR4 DIMM are populated on the same channel always plug Intel Persistent Memory 200 series BPS on second slot black slot If the Intel Persistent Memory 200 series BPS is configured in Memory Mode the recommended DDR4 to Intel Persistent Memo...

Page 65: ...7 8 Processor2 B1 2 3 4 5 6 7 8 Processor1 A9 10 11 12 13 14 15 16 Processor2 B9 10 11 12 13 14 15 16 Configuration 6 12 x RDIMMs 2 x Intel Persistent Memory 200 series BPS Processor1 A1 2 3 4 5 6 7 8 9 10 11 12 15 16 Processor2 B1 2 3 4 5 6 7 8 9 10 11 12 15 16 Processor1 A5 6 Processor2 B5 6 NOTE There are limited configurations available for dual socket servers with only one processor populated...

Page 66: ... Total PM Capacity GB Supported Modes 6 1 16 128 96 128 AD 6 1 32 128 192 128 AD 6 1 64 128 384 128 AD 6 1 128 128 768 128 AD 6 1 16 256 96 256 AD 6 1 32 256 192 256 AD 6 1 64 256 384 256 AD 6 1 128 256 768 256 AD 6 1 256 256 1536 256 AD 6 1 16 512 96 512 AD 6 1 32 512 192 512 AD 6 1 64 512 384 512 AD 6 1 128 512 768 512 AD Table 27 Intel Persistent Memory 200 series BPS Configuration 3 8 x RDIMMs...

Page 67: ...andard Memory Capacity GB Total PM Capacity GB Supported Modes 8 4 16 128 128 512 MM or AD 8 4 32 128 256 512 AD 8 4 64 128 512 512 AD 8 4 128 128 1024 512 AD 8 4 16 256 128 1024 MM or AD 8 4 32 256 256 1024 MM or AD 8 4 64 256 512 1024 AD 8 4 128 256 1024 1024 AD 8 4 256 256 2048 1024 AD 8 4 16 512 128 2048 MM or AD 8 4 32 512 256 2048 MM or AD 8 4 64 512 512 2048 MM or AD 8 4 128 512 1024 2048 A...

Page 68: ...Ms Total No of Intel Persistent Memory 200 series BPS DIMMs 1 R LRDIMM capacity GB 1 Intel Persistent Memory 200 series BPS capacity GB Total Standard Memory Capacity GB Total PM Capacity GB Supported Modes 12 2 16 128 192 256 AD 12 2 32 128 384 256 AD 12 2 64 128 768 256 AD 12 2 128 128 1536 256 AD 12 2 16 256 192 512 AD 12 2 32 256 384 512 AD 12 2 64 256 768 512 AD 12 2 128 256 1536 512 AD 12 2 ...

Page 69: ...riate memory module socket CAUTION Handle each memory module only by the card edges ensuring not to touch the middle of the memory module or metallic contacts 2 If a memory module is installed in the socket remove it 3 Align the edge connector of the memory module with the alignment key of the memory module socket and insert the memory module in the socket NOTE Ensure the socket ejector latches ar...

Page 70: ...led memory 4 If the System Memory Size is incorrect one or more of the memory modules may not be installed properly Ensure that the memory modules are firmly seated in their sockets 5 Run the system memory test in system diagnostics Processor and heat sink module Removing the processor and heat sink module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the ...

Page 71: ... completely NOTE Ensure that the anti tilt wires on the PHM are in locked position when loosening the captive screws 2 Set all the anti tilt wires to unlocked position inward position Figure 63 Removing the processor heat sink module 3 Lift the PHM from the system and set the PHM aside with the processor side facing up Installing and removing system components 71 ...

Page 72: ...ve the processor heat sink module or Remove the liquid cooling module CAUTION You may find the CMOS battery loss or CMOS checksum error displayed during the first instance of powering on the system after the processor or system board replacement which is expected To fix this simply go to setup option to configure the system settings Steps 1 Place the heat sink with the processor side facing up 2 U...

Page 73: ...se tab and then lift the retaining clip partially from the heat sink NOTE Ensure to return the TIM break lever back to its original position 5 Repeat the above procedure at the remaining three corners of the retaining clip 6 After all the corners are released from the heat sink lift the retaining clip from the pin 1 corner of the heat sink Figure 66 Removing the retaining clip Next steps Replace t...

Page 74: ...retaining clip on top of the processor in the processor tray aligning pin 1 indicator on the processor NOTE Ensure the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the retaining clip on the processor NOTE Before you install the heat sink ensure to place the processor and retaining clip in the tray Figure 67 Installing the retaining clip 3 Align...

Page 75: ...se syringe included with your processor kit to apply the grease in a thin spiral design on the bottom of the heat sink CAUTION Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket NOTE The thermal grease syringe is intended for single use only Dispose the syringe after you use it Installing and removing system components 75 ...

Page 76: ...70 Removing the Thermal Interface Material TIM protective film 7 Place the heat sink on the processor and press the base of the heat sink until the retaining clip locks onto the heat sink at all the four corners CAUTION To avoid damaging the fins on the heat sink do not press down on the heat sink fins 76 Installing and removing system components ...

Page 77: ...procedure listed in After working inside your system Installing the processor and heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or system board The heat sink is necessary to maintain proper thermal conditions 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working in...

Page 78: ...d to prevent damaging the components Figure 72 Installing the processor heat sink 3 Set the anti tilt wires to the locked position outward position and then using the Torx T30 screwdriver tighten the screws 12 in lbf on the PHM a Tighten the first screw three turns b Tighten the screw diagonally opposite to the screw you tighten first c Repeat the procedure for the remaining two screws d Return to...

Page 79: ...ng module and processor to cool down before handling them NOTE Rear I O RIO board is different for the system with liquid cooling heat sink modules NOTE The procedure to remove the processor from the liquid cooling module is same as removing the processor from the PHM Steps 1 Using a Phillips 2 screw driver loosen the captive screw on the liquid cooling ring holder 2 Tilt the liquid cooling ring h...

Page 80: ...Installing the liquid cooling module Prerequisites Never uninstall the heat sink from a processor unless you intend to replace the processor or system board The heat sink is necessary to maintain proper thermal conditions 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 Remove the expan...

Page 81: ...n cable must be placed first into the clip underneath the cooling tubes then place tube 2 and tube 1 into the clip to ensure cable does not interfere with the PCIe risers 6 Route the rear end of the liquid cooing tubes through the RIO board NOTE Follow the number labels on the liquid cooling tubes and ring holders 1 2 7 Connect the liquid cooling leak detection cable to the connector on RIO 8 Alig...

Page 82: ...uidelines Figure 76 Expansion card slot connectors 1 GPU riser module left for R4 paddle card slot 31 and slot 32 2 Riser 3 slot 4 and slot 5 3 Riser 2 slot 3 and slot 6 4 GPU riser module right for R1 paddle card slot 33 and slot 34 The following table describes the expansion card riser configurations Table 31 Riser configurations Configurations Expansion card risers PCIe Slots Controlling proces...

Page 83: ...h 4x FH 2x LP and without NVbridge R2A 3 and 6 Processor 1 and 2 Full height Half length x16 x16 R3 paddle card NA Processor 2 NA NA NA GPU riser module right with R1 paddle card 33 and 34 Processor 1 Full Height double width Full length x16 x16 GPU riser module left with R4 paddle card 31 and 32 Processor 2 Full Height double width Full length x16 x16 Config1 2 with 4x FH 2x LP and with NVbridge ...

Page 84: ...Figure 77 Riser 2A 1 Slot 3 2 Slot 6 Figure 78 Riser 3B 1 Slot 5 2 Slot 4 Figure 79 GPU riser module right 1 Slot 34 2 Slot 33 84 Installing and removing system components ...

Page 85: ... card without NVbridge Card type Slot priority Maximum number of cards Inventec VGA FH 4 5 1 Inventec VGA LP 6 1 Inventec Serial FH 4 5 1 Inventec Serial LP 6 1 NVIDIA GPU A100 31 33 34 32 4 AMD GPU MI100 31 33 34 32 4 NVIDIA GPU M10 31 33 2 NVIDIA GPU RTX A40 31 33 34 32 4 NVIDIA GPU T4 FH 31 33 34 32 4 NVIDIA GPU T4 LP 3 6 2 Inventec FPERC 10 15 Intergrated slot 1 Foxconn FPERC 10 15 Intergrated...

Page 86: ...b 3 6 2 Intel NIC 10Gb 3 6 2 Qlogic Marvell NIC 10Gb 3 6 2 Intel NIC 1Gb 4 5 2 Broadcom NIC 1Gb 4 5 2 Intel NIC 1Gb 3 6 2 Broadcom NIC 1Gb 3 6 2 Mellanox NIC HDR100 VPI 3 6 2 Mellanox NIC HDR VPI 3 6 2 Mellanox OCP 25Gb Intergrated slot 1 SolarFlare OCP 25Gb Intergrated slot 1 Broadcom OCP 25Gb Intergrated slot 1 QLogic OCP 25Gb Intergrated slot 1 Intel OCP 25Gb Intergrated slot 1 Broadcom OCP 10G...

Page 87: ...0 31 33 2 NVIDIA GPU RTX A40 33 34 31 32 4 NVIDIA GPU T4 FH 31 33 34 32 4 NVIDIA GPU T4 LP 3 6 2 Inventec FPERC 10 15 Intergrated slot 1 Foxconn FPERC 10 15 Intergrated slot 1 Foxconn FPERC 11 Intergrated slot 1 Foxconn FPERC HBA 11 Intergrated slot 1 Mellanox NIC 100Gb 3 6 2 SolarFlare NIC 25Gb 4 5 2 Broadcom NIC 25Gb 4 5 2 Intel NIC 25Gb 4 5 2 Qlogic Marvell NIC 25Gb 4 5 2 Mellanox NIC 25Gb 3 6 ...

Page 88: ...rated slot 1 QLogic OCP 25Gb Intergrated slot 1 Intel OCP 25Gb Intergrated slot 1 Broadcom OCP 10Gb Intergrated slot 1 Intel OCP 10Gb Intergrated slot 1 QLogic OCP 10Gb Intergrated slot 1 Broadcom OCP 1Gb Intergrated slot 1 Intel OCP 1Gb Intergrated slot 1 Foxconn External Adapter 4 5 2 Foxconn External Adapter 3 6 2 Foxconn External Adapter 4 5 3 6 4 Inventec BOSS 1 5 Intergrated slot 1 Samsung P...

Page 89: ...FC32 3 6 2 Qlogic HBA FC32 3 6 2 Emulex HBA FC16 3 6 2 QLogic HBA FC16 3 6 2 Qlogic Marvell NIC 10Gb 3 6 2 Broadcom NIC 10Gb 3 6 2 Intel NIC 10Gb 3 6 2 Qlogic Marvell NIC 10Gb 3 6 2 Broadcom NIC 10Gb 3 6 2 Intel NIC 1Gb 3 6 2 Broadcom NIC 1Gb 3 6 2 Mellanox NIC HDR100 VPI 3 6 2 Mellanox NIC HDR VPI 3 6 2 Mellanox OCP 25Gb Intergrated slot 1 SolarFlare OCP 25Gb Intergrated slot 1 Broadcom OCP 25Gb ...

Page 90: ...4 32 4 NVIDIA GPU T4 LP 3 6 2 Inventec FPERC 10 15 Intergrated slot 1 Foxconn FPERC 10 15 Intergrated slot 1 Foxconn FPERC 11 Intergrated slot 1 Foxconn FPERC HBA 11 Intergrated slot 1 Mellanox NIC 100Gb 3 6 2 Mellanox NIC 25Gb 3 6 2 SolarFlare NIC 25Gb 3 6 2 Broadcom NIC 25Gb 3 6 2 Intel NIC 25Gb 3 6 2 Qlogic Marvell NIC 25Gb 3 6 2 Emulex HBA FC32 3 6 2 Qlogic HBA FC32 3 6 2 Emulex HBA FC16 3 6 2...

Page 91: ...ng the expansion card risers Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 If applicable disconnect the cables from the expansion card or system board NOTE Only Riser 3 and Riser 2 are supported Steps 1 Loosen the captive screws on the riser 2 Press the blue release tab...

Page 92: ...ng the expansion card riser Riser 3 NOTE To remove Riser 2 first Riser 1 blank and if installed BOSS S2 cable and module must be removed Figure 82 Removing the Riser 1 blank 92 Installing and removing system components ...

Page 93: ...ws NOTE You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 84 Installing the Riser 2 blank Installing and removing system components 93 ...

Page 94: ... Do not install GPUs network cards or other PCIe devices on your system that are not validated and tested by Dell Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty Steps 1 If installed remove the riser blanks by loosening the captive screws NOTE Store the riser blanks for future use Filler brackets must be installed in empty expansion card s...

Page 95: ...s on the expansion card riser with the guides on the system board 3 Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector 4 Tighten the captive screws on the risers and system if any Installing and removing system components 95 ...

Page 96: ...Figure 88 Installing the expansion card riser Riser 2 Figure 89 Installing the Riser 1 blank 96 Installing and removing system components ...

Page 97: ...fety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If applicable disconnect the cables from the expansion card 4 Remove the air shroud 5 Remove the expansion card riser Steps 1 Pull and lift the expansion card retention latch lock to open 2 Pull the card holder before removing the card from the riser 3 Hold the expansion card ...

Page 98: ...e expansion card is not going to be replaced install a filler bracket and close the card retention latch Figure 92 Installing the filler bracket Next steps 1 If applicable install an expansion card into the expansion card riser 98 Installing and removing system components ...

Page 99: ...OTE Store the filler bracket for future use Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 93 Removing the filler bracket 3 Hold the card by edges and align the card with the connector on...

Page 100: ... the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 Remove cooling fan cage assembly NOTE Observe the cable routing before disconnecting the cables 5 Remove the paddle card cable from side wall bracket 6 Disconnect the power cable connected on the paddle card NOTE It is not recommended to disconnect paddle card slimline cables f...

Page 101: ...afety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 Remove cooling fan cage assembly NOTE Observe the cable routing before disconnecting the cables 5 Install the paddle card cable into side wall bracket Steps 1 Holding the touch point edges align the hole on the paddle card with the guides on the system board Installing and removing s...

Page 102: ... air shroud 3 Follow the procedure listed in After working inside your system Removing the R3 paddle card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If required remove the rear mounting front PERC module NOTE Observe the cable routing before disconnecting the cables 4 Disconnect the paddle ...

Page 103: ...safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If required remove the rear mounting front PERC module NOTE Observe the cable routing before disconnecting the cables 4 Connect the paddle card slimline cable to the backplane Steps 1 Holding the touch point edges align the hole on the paddle card with the guides on the syst...

Page 104: ...lines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installing a new GPU card unpack it and prepare the card for installation NOTE For instructions see the documentation accompanying the card 4 New GPU cards are shipped with standard bracket replace it with a custom bracket before installing NOTE Based on the GPU card use the appropriate ...

Page 105: ...ving the standard bracket with three screws 2 Align the custom bracket with the screw holes on the GPU card and using Philips 1 screwdriver tighten the screws 4 0 5 in lbs Figure 103 Installing the custom bracket with two screws Installing and removing system components 105 ...

Page 106: ...d 4 Remove the cooling fan cage assembly 5 Disconnect the GPU power and signal cables from the system board 6 Disconnect R1 and R4 paddle cards from the system board 7 Remove the rear mounting front PERC module 8 If installed remove the NVLink sponges Steps 1 Press the blue button on the GPU riser module lift handle comes out of GPU riser module 2 Use both hands in one hand hold the lift handle an...

Page 107: ...Figure 105 Removing the right GPU riser module Figure 106 Removing the left GPU riser module Next steps 1 Replace the GPU riser module Installing and removing system components 107 ...

Page 108: ...ard 6 Disconnect R1 and R4 paddle cards from the system board 7 Remove the rear mounting front PERC module 8 If installed remove the NVLink sponges Steps 1 Use both hands to hold the GPU riser module align the holes on the GPU riser module with the guides on the system side wall and base 2 Lower the GPU riser module into system and press the touch points until the GPU riser module is firmly seated...

Page 109: ... 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If installed remove the NVLink sponges 4 Remove the GPU riser module 5 If installed remove the NVLink bridges Steps 1 To remove the GPU from GPU riser module a Disconnect the GPU power cable from the GPU card b Open the GPU card holder latches on both ends of t...

Page 110: ... keep dust and dirt out of the system and aid in proper cooling and airflow inside the system The GPU blank is necessary to maintain proper thermal conditions 3 To install the GPU blank a Align the connector on the GPU blank with the connector on the riser b Insert the GPU blank into the riser until firmly seated c Close the GPU card holder latches on both ends of the riser NOTE Place the unused G...

Page 111: ...void the system warranty Steps 1 If installed remove the GPU blank a Open the GPU card holder latches on both ends of the riser b Hold the GPU blank by the edges and pull the card from the riser NOTE Store the GPU blank for future use GPU blank must be installed in empty expansion card slots to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust a...

Page 112: ...ponges Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the rear mounting front PERC module NOTE Observe the cable routing before disconnecting the cables 4 NVLink sponges are required only for GPUs with NVLink bridges Steps Using the hole on the NVLink sponge lift the NVLink sponge out of...

Page 113: ... 2 Follow the procedure listed in Before working inside your system 3 Remove the rear mounting front PERC module NOTE Observe the cable routing before disconnecting the cables 4 NVLink sponges are required only for GPUs with NVLink bridges Steps Holding the edges align the NVLink sponge and insert between the drive cage and GPU riser module Installing and removing system components 113 ...

Page 114: ...serve the cable routing before disconnecting the cables 4 Remove the NVLink sponges 5 Remove the GPU riser module 6 Number of NVLink bridges vary as per the GPU 7 Slot priority for GPU card installation without NVLink bridges slot 31 slot 33 slot 34 and slot 32 8 Slot priority for GPU card installation with NVLink bridges slot 33 slot 34 slot 31 and slot 32 NOTE For more information about supporte...

Page 115: ...unting front PERC module NOTE Observe the cable routing before disconnecting the cables 4 Remove the NVLink sponges 5 Remove the GPU riser module 6 If installed take out the GPU card and remove the NVLink slot cover on the GPU card NOTE Store the NVLink slot cover for future use install if not using NVLink bridges 7 Number of NVLink bridges vary as per the GPU 8 Slot priority for GPU card installa...

Page 116: ...ith the NVLink slot on the GPU cards NOTE Ensure that the NVIDIA icon on the NVLink bridge is aligned with the NVIDIA icon on the slot 34 and slot 31 GPU card 3 Press the NVLink bridges until firmly seated on the GPU cards Figure 118 Installing the NVLink bridges Next steps 1 Install the GPU riser module 2 Install the NVlink sponges 3 Install the rear mounting front PERC module 4 Follow the proced...

Page 117: ... which is based on the type of GPU card used Steps Loosen the captive screw and pull out the HH or FH GPU card holder form the GPU riser module Figure 119 Removing the HH card holder Figure 120 Removing the FH card holder Next steps 1 Replace the GPU riser module holders Installing the GPU riser module card holders Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Fo...

Page 118: ...ng the HH card holder Figure 122 Installing the FH card holder Next steps 1 Install the GPU riser module 2 Follow the procedure listed in After working inside your system Optional serial COM port Removing the serial COM port The procedure to remove serial COM port from Riser 2 is same Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in th...

Page 119: ... connector on the system board 3 Disconnect the serial COM port cable from the rear I O board Figure 123 Disconnecting the serial COM port 4 Open the latch on the expansion card riser and slide the serial COM port out of the expansion card riser Figure 124 Removing the Serial COM port 5 Install the filler bracket if not replacing the serial COM port Installing and removing system components 119 ...

Page 120: ...he expansion card riser and remove the filler bracket from the expansion card riser 2 Slide the serial COM port into the expansion card riser and close the latch Figure 125 Installing the Serial COM port 3 Connect the serial COM port cable to the rear I O board 4 Holding the edges or the touch points align the holes on the expansion card riser with the guides on the system board 5 Lower the expans...

Page 121: ... Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud Steps 1 Loosen the captive screws on the system 2 Press the blue release tab or blue button on the riser and holding the edges lift the expansion card riser from the riser connector on the system board 3 Disconnect the VGA port cable from th...

Page 122: ...tch on the expansion card riser and slide the VGA port out of the expansion card riser Figure 128 Removing the VGA port 5 Install the filler bracket if not replacing the VGA port Next steps 1 Replace the VGA port 122 Installing and removing system components ...

Page 123: ...and remove the filler bracket from the expansion card riser 2 Slide the VGA port into the expansion card riser and close the latch Figure 129 Installing the VGA port 3 Connect the VGA port cable to the LC rear I O board 4 Holding the edges or the touch points align the holes on the expansion card riser with the guides on the system board 5 Lower the expansion card riser into place and press the to...

Page 124: ...lines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If you are replacing the IDSDM module remove the MicroSD cards NOTE Temporarily label each SD card with its corresponding slot number before removal Reinstall the SD cards into the corresponding slots Steps Holding the blue pull tab lift the IDSDM module out of the system 124 Installing...

Page 125: ... procedure listed in Before working inside your system Steps 1 Locate the IDSDM connector on the system board NOTE For information on the exact location of IDSDM on system board see System board jumpers and connector section 2 Align IDSDM module with the connector on the system board 3 Press the IDSDM module until firmly seated on the system board Installing and removing system components 125 ...

Page 126: ...nes listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the IDSDM module Steps 1 Locate the MicroSD card slot on the IDSDM module and press the card to partially release it from the slot For more information on the IDSDM module location see System board jumpers and connectors section 2 Hold the MicroSD card and remove it from the IDSDM ...

Page 127: ... enabled in System Setup NOTE Ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal Steps 1 Locate the MicroSD card slot on the IDSDM module Orient the MicroSD card appropriately and insert the contact pin end of the card into the slot To locate IDSDM see the System board jumpers and connectors section NOTE The slot is keyed to...

Page 128: ...e listed in After working inside your system Optional BOSS S2 module Removing the BOSS S2 module blank Prerequisites Follow the safety guidelines listed in the Safety instructions Steps Use a screwdriver to push out the blank from the BOSS S2 module bay 128 Installing and removing system components ...

Page 129: ...k or install BOSS S2 module Installing the BOSS S2 module blank Prerequisites 1 Follow the safety guidelines listed in the Safety instructions Steps Align the blank with the BOSS S2 module bay and push it into the bay until it clicks into place Installing and removing system components 129 ...

Page 130: ...ard carrier blank Prerequisites Follow the safety guidelines listed in the Safety instructions Steps Press and pull the BOSS S2 card carrier blank out from the BOSS S2 module Figure 137 Removing the BOSS S2 card carrier blank 130 Installing and removing system components ...

Page 131: ...ule bay and push it into the bay until it clicks into place Figure 138 Installing the BOSS S2 card carrier blank Removing the BOSS S2 module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Pull and lift the BOSS S2 card carrier retention latch lock to open 2 Slide the BOSS S2 card carrier ...

Page 132: ...M 2 SSD out from the BOSS S2 card carrier Figure 140 Removing the M 2 SSD 5 Disconnect the BOSS S2 power and signal cable from the system board 6 Using the Phillips 1 screwdriver remove the M3 x 0 5 x 4 5 mm screw that secures the BOSS S2 module on Riser 1 7 Slide the BOSS S2 module towards the front of the chassis and lift the module 132 Installing and removing system components ...

Page 133: ...e Figure 142 Removing the BOSS S2 power and signal cable from the BOSS S2 module Next steps 1 Replace the BOSS S2 module or Install the BOSS card blank Installing the BOSS S2 module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions Installing and removing system components 133 ...

Page 134: ...lot 3 Insert the BOSS S2 module and push the module horizontally towards the rear of the system until firmly seated 4 Using the Phillips 1 screwdriver secure the BOSS S2 module with the M3 x 0 5 x 4 5 mm screw 5 Connect the BOSS S2 power and signal cable to the connectors on the system board Figure 144 Installing the BOSS S2 module 6 Align the M 2 SSD at an angle with the BOSS S2 card carrier 7 In...

Page 135: ...alling the M 2 SSD 9 Slide the BOSS S2 card carrier into the BOSS S2 module slot 10 Close the BOSS S2 card carrier release latch to lock the carrier in place Figure 146 Installing the BOSS S2 card carrier Next steps 1 Follow the procedure listed in the After working inside your system Installing and removing system components 135 ...

Page 136: ...w the procedure listed in the Before working inside your system 3 If applicable disconnect the power or data cables from the expansion cards 4 Remove the expansion card risers Steps 1 To remove the battery a Use a plastic scribe to pry out the system battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Figure 147 Remo...

Page 137: ...l the system into the enclosure after an hour f Enter the System Setup and if the time and date are still incorrect see Getting help section Optional internal USB card Removing the internal USB card Prerequisites CAUTION To avoid interference with other components in the server the maximum permissible dimensions of the USB memory key are 15 9 mm wide x 57 15 mm long x 7 9 mm high 1 Follow the safe...

Page 138: ...ted in Before working inside your system 3 Remove the expansion card risers Steps 1 Connect the USB key to the internal USB card NOTE For information on the exact location of internal USB card on system board see System board jumpers and connector section 2 Align the internal USB card with the connector on the system board and press firmly until the internal USB card is seated 138 Installing and r...

Page 139: ...ore working inside your system 3 Remove the expansion card riser NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Disconnect the intrusion switch cable from the connector on the rear I O board 2 Using a Phillips 1 screwdriver loosen the screw on the in...

Page 140: ...e the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Align the guides on the intrusion switch module with the standoffs on the system 2 Slide the intrusion switch module into the slot in the system until firmly seated 3 Using a Phillips 1 screwdriver tighten the screw on the intr...

Page 141: ...low the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the expansion card riser Steps 1 Open the blue latch to disengage the OCP card 2 Push the OCP card towards the rear end of the system to disconnect from the connector on the system board 3 Slide the OCP card out of the slot on the system Installing and removin...

Page 142: ...racket Next steps 1 Replace the OCP card Installing the OCP card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the expansion card riser Steps 1 If installed remove the filler bracket 142 Installing and removing system components ...

Page 143: ...r representation of sequence Figure 156 Installing the OCP card Next steps 1 Install the expansion card riser 2 Follow the procedure listed in After working inside your system Power supply unit NOTE While replacing the hot swappable PSU after next server boot the new PSU automatically updates to the same firmware and configuration of the replaced one For more information about the Part replacement...

Page 144: ... the active state If the load on the active PSU falls below 20 percent of PSU rated power wattage then the redundant PSU is switched to the sleep state You can configure the hot spare feature by using the iDRAC settings For more information see the iDRAC User s Guide available at www dell com poweredgemanuals Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in t...

Page 145: ...uisites Follow the safety guidelines listed in the Safety instructions NOTE Remove the PSU adapter when installing PSU with 86 mm wide form factor Steps Using a Phillips 1 screwdriver loosen the screw and remove the power supply unit adapter Figure 159 Removing a power supply unit adapter Next steps 1 Replace the PSU adapter or Install the PSU Installing and removing system components 145 ...

Page 146: ...s remove and replace only one PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in the Safety instructions 2 Disconnect the power cable from the power outlet and from the PSU you intend to remove 3 Remove the cable from the strap on the PSU handle 4 Unlatch and lift or remove the optional cable management accessory if it interferes with the PSU removal NOTE For inf...

Page 147: ...ed in the Safety instructions 2 For systems that support redundant PSU ensure that both the PSUs are of the same type and have the same maximum output power NOTE The maximum output power shown in watts is listed on the PSU label 3 Remove the PSU blank Steps Slide the PSU into the PSU bay until the release latch snaps into place Installing and removing system components 147 ...

Page 148: ...cy may not occur until discovery is complete The PSU status indicator turns green to indicate that the PSU is functioning properly Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites NOTE Ensure that your operating system supports the version of the TPM module being installed Ensure that you download and install the latest BIOS firmware on your system Ensure that the BIOS i...

Page 149: ...nector such that the plastic rivet aligns with the slot on the system board 3 Press the plastic rivet until the rivet snaps into place 4 Replace the screw that secures the TPM to the system board Figure 163 Installing the TPM Initializing TPM for users Steps 1 Initialize the TPM For more information see Initializing the TPM for users 2 The TPM Status changes to Enabled Activated Initializing the T...

Page 150: ...sted in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the following components a Air shroud b Cooling fan cage assembly c Side wall bracket d Memory modules e Processor and heat sink module or Liquid cooling module f BOSS S2 module if installed g Serial COM port if installed h VGA port if installed i R1 and R4 paddle card j R3 paddle card I...

Page 151: ...m 3 If you are replacing the system board remove all the components that are listed in the removing the system board section Steps 1 Unpack the new system board assembly CAUTION Do not lift the system board by holding a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the chassis 2 Holding the system bo...

Page 152: ... inside the system are routed along the chassis wall and secured using the cable securing bracket 3 Ensure that you perform the following steps a Use the Easy Restore feature to restore the Service Tag See the Restoring the system by using the Easy Restore feature section b If the service tag is not backed up in the backup flash device enter the system service tag manually See the Manually update ...

Page 153: ...ng a system board if Easy Restore fails follow this process to manually enter the Service Tag using System Setup About this task If you know the system service tag use the System Setup menu to enter the service tag Steps 1 Power on the system 2 To enter the System Setup press F2 3 Click Service Tag Settings 4 Enter the service tag NOTE You can enter the service tag only when the Service Tag field ...

Page 154: ...eps 1 Replace the LOM card and rear I O board Installing the LOM card and rear I O board Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the system board 154 Installing and removing system components ...

Page 155: ...card or rear I O board until firmly seated on the system board connector 3 Using a Phillips 2 screwdriver secure the LOM card or rear I O board to the system board with screws Figure 168 Installing the LOM card and rear I O board Figure 169 Installing the liquid cooling rear I O board Next steps 1 Install the system board 2 Follow the procedure listed in After working inside your system Installing...

Page 156: ...secures the right control panel and cable cover to the system 2 Remove the cable cover away the system 3 Disconnect the right control panel cable and the VGA cable from the connectors on the system board 4 Holding the cable slide the right control panel out of the system NOTE Observe the routing of the cable as you remove the right control panel from the system NOTE The numbers on the image do not...

Page 157: ...in the slot on the system NOTE Route the cable properly to prevent the cable from being pinched or crimped 4 Connect the right control panel cable and VGA cable to the connectors on the system board 5 Using the Phillips 1 screwdriver tighten the screws that secures the right control panel and the cable cover to the system NOTE The numbers on the image do not depict the exact steps The numbers are ...

Page 158: ...that secures the left control panel and the cable cover to the system 2 Remove the cable cover away the system 3 Disconnect the control panel cable from the connector on the system board 4 Holding the cable slide the left control panel out of the system NOTE Observe the routing of the cable as you remove the right control panel from the system NOTE The numbers on the image do not depict the exact ...

Page 159: ... cover in the slot on the system NOTE Route the cable properly to prevent the cable from being pinched or crimped 4 Connect the left control panel cable to the connector on the system board 5 Using the Phillips 1 screwdriver tighten the screws to secures the left control panel and the cable cover to the system NOTE The numbers on the image do not depict the exact steps The numbers are for represen...

Page 160: ...Installing the LOM card and rear I O board Network cards OCP See Installing the OCP card PCIe SSD card See Installing the drive Power cords N A Power supplies See Installing a power supply unit Quick sync N A SD cards See Installing the MicroSD card TPM See Upgrading the Trusted Platform Module Processor enablement thermal kits See Installing the processor Internal USB 3 0 card See Internal USB ca...

Page 161: ...ety guidelines and before working inside the system instructions Table 37 BOSS S2 module kit components R750xa quantity Components in kit NA BOSS cover 1 M3 x 0 05 x 4 5 mm screws 1 BOSS signal cable 1 BOSS power cable 1 BOSS S2 module 1 or 2 BOSS S2 card carrier 1 or 2 M 2 SSD 2 M 2 240 GB information label 2 M 2 480 GB information label 1 BOSS card filler 1 Tech sheet To remove the BOSS blank 1 ...

Page 162: ...eps 1 to 5 2 Install the M 2 SSD To install the M 2 SSD see installing the BOSS S2 module steps 6 to 10 NOTE Installing the BOSS S2 card carrier does not require the system to be powered off System shutdown is only required when installing the BOSS S2 module To remove the BOSS S2 module 1 Power off the system and remove the system cover 2 Remove the M 2 SSD To remove the M 2 SSD see removing the B...

Page 163: ... carrier does not require the system to be powered off System shutdown is only required when removing the BOSS S2 module NOTE Disconnect the BOSS signal cable and the BOSS power cable before lifting the controller card module from the system Upgrade Kits 163 ...

Page 164: ...ly 1 GPU32 PCIe type power cable assembly 1 Tech sheet 1 Table 39 Components in M10 GPU card kit Component Quantity GPU33 PCIe type power cable assembly 1 V100S extended GPU bracket assembly 2 GPU31 PCIe type power cable assembly 1 Screws 6 Tech sheet 1 Table 40 Components in A100 and A40 GPU card kit Component Quantity A100 extended GPU bracket assembly 2 GPU34 CPU type power cable assembly 1 GPU...

Page 165: ...ot 32 NOTE GPUs that require NVLink sponges and bridges are NVIDIA A100 and NVIDIA RTX A40 3 If installing GPU other than T4 into front GPU riser module then replace the GPU bracket 4 If installing T4 GPU into front GPU riser module then install the GPU riser module card holders 5 Install the GPU into front GPU riser module or install the GPU into expansion card riser NOTE Mixing of different GPUs...

Page 166: ...cable 1 piece per GPU riser 2 GPU AMD MI100 FH and FL AMD 6 2 pin cable 1 piece per GPU riser 4 HH Half Height HL Half Length FH Full Height FL Full Length 7 Install the GPU riser module or expansion card riser See GPU kit components table for supported GPU risers 8 Install the air shroud After installing follow the after working inside the system instructions 166 Upgrade Kits ...

Page 167: ... card For installation procedure of IDSDM see installing the IDSDM module section NOTE Ensure to install the IDSDM module in the IDSDM USB card port and not in the J_R3_PCIE_PWR connector port Figure 176 IDSDM port information Upgrade Kits 167 ...

Page 168: ...COM port kit The serial COM port kit contains the components listed in the table Table 45 Serial COM port kit Components Quantity Serial COM port card 1 Cable 1 For installation procedure of the serial COM port see www dell com poweredgemanuals in the serial COM port section VGA port kit The VGA port kit contains the components listed in the table Table 46 VGA port kit Components Quantity VGA port...

Page 169: ...asswords To install components and cables correctly you must be able to identify the connectors on the system board Topics System board connectors System board jumper settings Disabling a forgotten password System board connectors Figure 178 System board jumpers and connectors Table 47 System board jumpers and connectors Item Connector Description 1 LFT_CP Left control panel connector 2 BAT_SIG NV...

Page 170: ...nnector 7 18 SIG_PWR_4 Power connector 4 use for GPU only 19 IO_RISER1 CPU1 Riser 1 20 SIG_PWR_0 Power connector 0 use for GPU only Rear BP 21 PSU 1 Power supply unit 1 22 SL6_PCH_PA4 PCIe connector 6 23 FRONT_VIDEO Front VGA 24 BOSS_PWR BOSS card power 25 RGT_CP Right control panel connector 26 2U FAN6 Fan 6 27 SIG_PWR_2 Power connector 2 use for BP only 28 A11 A3 A15 A7 A9 A1 A13 A5 DIMM for CPU...

Page 171: ...d you might have potential loss of data Disabling a forgotten password The software security features of the system include a system password and a setup password The password jumper enables or disables password features and clears any password s currently in use Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple...

Page 172: ...ystem and all the attached peripherals 6 Power off the system 7 Remove the system cover 8 Move the jumper on the system board from pins 4 and 6 to pins 2 and 4 9 Reinstall the system cover 10 Reconnect the system to the electrical outlet and power on the system and all the attached peripherals 11 Assign a new system and or setup password 172 Jumpers and connectors ...

Page 173: ...or The indicator turns solid amber if there is a drive error Check the System Event Log to determine if the drive has an error Run the appropriate Online Diagnostics test Restart the system and run embedded diagnostics ePSA If the drives are configured in a RAID array restart the system and enter the host adapter configuration utility program Temperature indicator The indicator turns solid amber i...

Page 174: ...tion about the supported PCIe cards see the Expansion card installation guidelines section System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of the system Figure 180 System health and system ID indicator Table 50 System health and system ID indicator codes System health and system ID indicator code Condition Solid blue Indica...

Page 175: ...ed Check if iDRAC Quick Sync 2 feature is configured to be disabled by iDRAC If the problem persists see the Getting help section www dell com poweredgemanuals or Dell OpenManage Server Administrator User s Guide at https www dell com openmanagemanuals Solid amber Indicates that the system is in fail safe mode Restart the system If the problem persists see the Getting help section Blinking amber I...

Page 176: ...system is connected to a power source and an error is detected the LCD turns amber regardless of whether the system is powered on or off When the system powers off and there are no errors the LCD enters the standby mode after five minutes of inactivity Press any button on the LCD to power it on If the LCD panel stops responding remove the bezel and reinstall it If the problem persists see Getting ...

Page 177: ...IPMI description in the SEL This enables you to match an LCD message with an SEL entry Select Simple to view LCD error messages in a simplified user friendly description For information about the event and error messages generated by the system firmware and agents that monitor system components go to qrl dell com Look Up Error Code type the error code and then click Look it up Set home Select the ...

Page 178: ...green Indicates that the NIC is connected to a valid network at less than its maximum port speed and data is being sent or received Link indicator is green and activity indicator is off Indicates that the NIC is connected to a valid network at its maximum port speed and data is not being sent or received Link indicator is amber and activity indicator is off Indicates that the NIC is connected to a...

Page 179: ... from a high output configuration to a low output configuration or vice versa you must power off the system CAUTION AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium PSUs which support only 240 V When two identical PSUs receive different input voltages they can output different wattages and trigger a mismatch Table 58 DC PSU status indicator codes Power indicator c...

Page 180: ...s indicator behavior is managed by Storage Spaces Direct Not all drive status indicators may be used Table 59 Drive indicator codes Drive status indicator code Condition Blinks green twice per second Indicates that the drive is being identified or preparing for removal Off Indicates that the drive is ready for removal NOTE The drive status indicator remains off until all drives are initialized aft...

Page 181: ... Steps 1 When the system is booting press F10 2 Select Hardware Diagnostics Run Hardware Diagnostics The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on all the detected devices Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot S...

Page 182: ...t home 2 Select your country from the drop down menu on the lower right corner of the page 3 For customized support a Enter the system Service Tag in the Enter a Service Tag Serial Number Service Request Model or Keyword field b Click Search The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c S...

Page 183: ...hnical support for your Dell EMC server storage and networking devices By installing and setting up a SupportAssist application in your IT environment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist...

Page 184: ... Getting Started Guide document that is shipped with your system www dell com poweredgemanuals Configuring your system For information about the iDRAC features configuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM i...

Page 185: ...e Dell EMC SupportAssist Enterprise User s Guide https www dell com serviceabilitytools For information about partner programs enterprise systems management see the OpenManage Connections Enterprise Systems Management documents www dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers For information about understanding the features of the Dell PowerEdge RAID controllers PERC...

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