Dell PowerEdge 4400, Owner'S Manual

Page: 33 / 148

S o l v i n g Pr o b l e m s
33
HINT:
If you need
technical assistance for
your scanner, call the
scanner’s manufacturer
(see the documentation
that came with the
scanner for the correct
phone number). Dell does
not cover the scanner’s
warranty.
V
ERIFY THAT THE PRINTER IS RECOGNIZED BY
W
INDOWS
Windows XP
1
Click the Start button.
2
Click Control Panel .
3
Click Printers and Other Hardware .
4
Click View installed printers or fax printers . If the printer is listed, right-click
the printer name.
5
Click Properties, and then select the Ports tab. Ensure that the Print to the
following port(s): setting is USB .
Windows 2000
1
Click the Start button, point to Settings , and then click Printers .
If the printer is listed, right-click the printer icon.
2
Click Properties, and then select the Ports . Ensure that the Print to the
following port(s): setting is USB .
T
EST THE ELECTRICAL OUTLET
— Ensure that the electrical outlet is working
by testing it with another device, such as a lamp.
R
EINSTALL THE PRINTER DRIVER
— See page 18.
C HECK FOR INTERRUPT REQUEST CONFLICTS — See page 49.
C HECK THE POWER CABLE CONNECTION — If your scanner has a power
cable, ensure that the power cable is firmly connected to a working electrical
power source and that the scanner is turned on.
C
HECK THE SCANNER CABLE CONNECTION
— Ensure that the scanner
cable is firmly connected to the computer and to the scanner.
U
NLOCK THE SCANNER
— Ensure that your scanner is unlocked if it has a
locking tab or button.