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Steps

1. Locate the keyboard bracket slot on your computer.
2. Align and place the keyboard on the keyboard bracket.
3. Press down on the lattice at the snap points, in order to secure the keyboard assembly to the palmrest.

96

Disassembly and reassembly

Summary of Contents for P80G

Page 1: ...Dell Latitude 5511 Service Manual Regulatory Model P80G Regulatory Type P80F004 ...

Page 2: ...al damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners Rev A00 ...

Page 3: ...cover 18 Removing the base cover 18 Installing the base cover 21 Battery 24 Lithium ion battery precautions 24 Removing the battery 24 Installing the battery 26 Memory modules 28 Removing the memory modules 28 Installing the memory modules 29 WLAN card 31 Removing the WLAN card 31 Installing the WLAN card 33 WWAN card 35 Removing the WWAN 35 Installing the WWAN 37 Hard disk drive 39 Removing the H...

Page 4: ...m board 83 Removing the system board 83 Installing the system board 86 Keyboard 89 Removing the Keyboard 89 Installing the Keyboard 91 Keyboard bracket 93 Removing the keyboard bracket 93 Installing the keyboard bracket 95 Power button 97 Removing the power button with fingerprint reader 97 Installing the power button with fingerprint 98 Display assembly 100 Removing the display assembly 100 Insta...

Page 5: ...ubleshooting 129 Enhanced Pre Boot System Assessment ePSA diagnostics 129 Running the ePSA diagnostics 129 System diagnostic lights 129 WiFi power cycle 130 6 Getting help 131 Contacting Dell 131 Contents 5 ...

Page 6: ... discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its p...

Page 7: ...re that you remove all jewelry such as watches bracelets or rings prior to bonding yourself and the equipment Electrostatic discharge ESD protection ESD is a major concern when you handle electronic components especially sensitive components such as expansion cards processors memory DIMMs and system boards Very slight charges can damage circuits in ways that may not be obvious such as intermittent...

Page 8: ...s successful a red LED is lit and an alarm sounds if the test fails Insulator Elements It is critical to keep ESD sensitive devices such as plastic heat sink casings away from internal parts that are insulators and often highly charged Working Environment Before deploying the ESD Field Service kit assess the situation at the customer location For example deploying the kit for a server environment ...

Page 9: ...add the weight of your body to the load Avoid twisting your body and back 6 Follow the same techniques in reverse to set the load down After working inside your computer About this task After you complete any replacement procedure ensure that you connect any external devices cards and cables before turning on your computer Steps 1 Connect any telephone or network cables to your computer CAUTION To...

Page 10: ...mpared to DDR3 which requires 1 5 volts of electrical power to operate DDR4 also supports a new deep power down mode that allows the host device to go into standby without needing to refresh its memory Deep power down mode is expected to reduce standby power consumption by 40 to 50 percent DDR4 Details There are subtle differences between DDR3 and DDR4 memory modules as listed below Key notch diff...

Page 11: ... 2 0 connection provides up to 2 5 watts of power that ll charge your phone but that s about it A laptop might require up to 60 watts for example The USB Power Delivery specification ups this power delivery to 100 watts It s bi directional so a device can either send or receive power And this power can be transferred at the same time the device is transmitting data across the connection This could...

Page 12: ...ost versatile connection to any dock display or data device like an external hard drive Thunderbolt 3 uses a USB Type C connector port to connect to supported peripherals 1 Thunderbolt 3 uses USB Type C connector and cables It is compact and reversible 2 Thunderbolt 3 supports speed up to 40 Gbps 3 DisplayPort 1 4 compatible with existing DisplayPort monitors devices and cables 4 USB Power Deliver...

Page 13: ...porting video resolutions up to 1080p Automotive Connection System New cables and connectors for automotive video systems designed to meet the unique demands of the motoring environment while delivering true HD quality Advantages of HDMI Quality HDMI transfers uncompressed digital audio and video for the highest crispest image quality Low cost HDMI provides the quality and functionality of a digit...

Page 14: ...nates white when power is supplied from electrical outlet Battery Indicator LED If the computer is connected to an electrical outlet the battery light operates as follows 1 Solid white the battery is charging When the charge is complete the LED turns off If the computer is running on a battery the battery light operates as follows 1 Off the battery is adequately charged or the computer is turned o...

Page 15: ... Table 1 LED on either side of RJ45 port Link speed indicator LHS Activity indicator RHS Green Amber Technology and components 15 ...

Page 16: ...Major components of your system 1 Base cover 2 DC in metal bracket 3 DC in port 4 Heatsink assembly 3 16 Major components of your system ...

Page 17: ...almrest assembly 17 Solid state drive 18 SSD thermal plate 19 Coin cell battery 20 WWAN card NOTE Dell provides a list of components and their part numbers for the original system configuration purchased These parts are available according to warranty coverages purchased by the customer Contact your Dell sales representative for purchase options Major components of your system 17 ...

Page 18: ...e base cover Prerequisites 1 Follow the procedure in Before working inside your computer About this task The figure indicates the location of the base cover and provides a visual representation of the removal procedure 4 18 Disassembly and reassembly ...

Page 19: ...Disassembly and reassembly 19 ...

Page 20: ...20 Disassembly and reassembly ...

Page 21: ...ur way around 3 Lift the base cover away from the computer Installing the base cover Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the base cover and provides a visual representation of the installation procedure Disassembly and reassembly 21 ...

Page 22: ...22 Disassembly and reassembly ...

Page 23: ...Disassembly and reassembly 23 ...

Page 24: ...ressure to the surface of the battery Do not bend the battery Do not use tools of any kind to pry on or against the battery Ensure any screws during the servicing of this product are not lost or misplaced to prevent accidental puncture or damage to the battery and other system components If the battery gets stuck inside your computer as a result of swelling do not try to release it as puncturing b...

Page 25: ...Steps 1 Disconnect the battery cable from the system board Disassembly and reassembly 25 ...

Page 26: ...r Installing the battery Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the battery and provides a visual representation of the installation procedure 26 Disassembly and reassembly ...

Page 27: ...Disassembly and reassembly 27 ...

Page 28: ...he battery cable to the system board Next steps 1 Install the base cover 2 Follow the procedure in After working inside your computer Memory modules Removing the memory modules Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery About this task The figure indicates the location of the memory module and provides a visual represent...

Page 29: ...odule off the memory module slot on the system board Installing the memory modules Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the memory module and provides a visual representation of the installation procedure Disassembly and reassembly 29 ...

Page 30: ...rmly into the slot at an angle 3 Press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it Next steps 1 Install the battery 2 Install the base cover 3 Follow the procedure in After working inside your computer 30 Disassembly and reassembly ...

Page 31: ... the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery About this task The figure indicates the location of the WLAN card and provides a visual representation of the removal procedure Disassembly and reassembly 31 ...

Page 32: ...32 Disassembly and reassembly ...

Page 33: ...les from the WLAN module 5 Remove the WLAN card out of the computer Installing the WLAN card Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the WLAN card and provides a visual representation of the installation procedure Disassembly and reassembly 33 ...

Page 34: ...34 Disassembly and reassembly ...

Page 35: ...x3 screw Next steps 1 Install the battery 2 Install the base cover 3 Follow the procedure in After working inside your computer WWAN card Removing the WWAN Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery About this task The figure indicates the location of the WWAN card and provides a visual representation of the removal proc...

Page 36: ...36 Disassembly and reassembly ...

Page 37: ...t the WWAN cables from the WWAN card module 5 Slide the WWAN card out of the system Installing the WWAN Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the WWAN card and provides a visual representation of the installation procedure Disassembly and reassembly 37 ...

Page 38: ...38 Disassembly and reassembly ...

Page 39: ...odule to the computer Next steps 1 Install the battery 2 Install the base cover 3 Follow the procedure in After working inside your computer Hard disk drive Removing the Hard drive Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery About this task The figure indicates the location of the HDD and provides a visual representation ...

Page 40: ...te the HDD on your computer 2 Disconnect the HDD cable from the system board 3 Remove the four M2x2 7 screws that secure the HDD to the system board 4 Remove the HDD from the computer 40 Disassembly and reassembly ...

Page 41: ...eplacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the HDD and provides a visual representation of the installation procedure Disassembly and reassembly 41 ...

Page 42: ...xt steps 1 Install the battery 2 Install the base cover 3 Follow the procedure in After working inside your computer Coin cell battery Removing the Coin cell Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery About this task The figure indicates the location of the Coin cell and provides a visual representation of the removal pr...

Page 43: ... of the computer Installing the Coin cell Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the coin cell and provides a visual representation of the installation procedure Disassembly and reassembly 43 ...

Page 44: ...mputer 2 Adhere the coin cell on to the slot 3 Reconnect the coin cell cable to the system board Next steps 1 Install the battery 2 Install the base cover 3 Follow the procedure in After working inside your computer 44 Disassembly and reassembly ...

Page 45: ...ure in Before working inside your computer 2 Remove the base cover 3 Remove the battery 4 Remove the heat sink About this task The figure indicates the location of the DC in and provides a visual representation of the removal procedure Disassembly and reassembly 45 ...

Page 46: ...46 Disassembly and reassembly ...

Page 47: ...in cable from the system board 5 Remove the DC in port from the computer Installing the DC in Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the DC in and provides a visual representation of the installation procedure Disassembly and reassembly 47 ...

Page 48: ...48 Disassembly and reassembly ...

Page 49: ...em board Next steps 1 Install theheat sink for discrete only 2 Install the battery 3 Install the base cover 4 Follow the procedure in After working inside your computer Solid state drive Removing the SSD Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery About this task The figure indicates the location of the SSD and provides a...

Page 50: ...e and slide the SSD out of the computer Installing the SSD Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the SSD and provides a visual representation of the installation procedure 50 Disassembly and reassembly ...

Page 51: ...lot 3 Place the SSD thermal plate over the SSD module 4 Replace the two M2x3 screws to secure the SSD module to the computer Next steps 1 Install the battery 2 Install the base cover 3 Follow the procedure in After working inside your computer Disassembly and reassembly 51 ...

Page 52: ...omputer 2 Remove the base cover 3 Remove the battery 4 Remove the solid state drive 5 Remove the HDD 6 Remove the WLAN card 7 Remove the WWAN card About this task The figure indicates the location of the inner frame and provides a visual representation of the removal procedure 52 Disassembly and reassembly ...

Page 53: ...Disassembly and reassembly 53 ...

Page 54: ...Steps 1 Locate the system board on your computer 2 Unroute the WWAN and WLAN card cables from the routing clips 3 Disconnect and unroute the speaker cable 54 Disassembly and reassembly ...

Page 55: ...computer Installing the inner frame Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the inner frame and provides a visual representation of the installation procedure Disassembly and reassembly 55 ...

Page 56: ...56 Disassembly and reassembly ...

Page 57: ...e the Inner frame slot on your computer 2 Align and place the inner frame into the slot on your computer 3 Install the five M2x5 and six M2x3 that secure the inner frame to the computer Disassembly and reassembly 57 ...

Page 58: ...ow the procedure in After working inside your computer Touchpad buttons Touchpad buttons Removing the touchpad buttons Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery 4 Remove the solid state drive 5 Remove the HDD 6 Remove the WLAN card 7 Remove the WWAN card 8 Remove the inner frame About this task The figure indicates the ...

Page 59: ...Steps 1 Locate the touchpad buttons board on your computer 2 Open the latch and disconnect the smart card reader board cable from the system board Disassembly and reassembly 59 ...

Page 60: ...the touchpad buttons out of the computer Installing the touchpad buttons Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the touchpad buttons and provides a visual representation of the installation procedure 60 Disassembly and reassembly ...

Page 61: ...Steps 1 Locate the touchpad buttons slot on your computer 2 Align and place the touchpad buttons into the slot on your computer Disassembly and reassembly 61 ...

Page 62: ...rive 6 Install the battery 7 Install the base cover 8 Follow the procedure in After working inside your computer SmartCard reader Removing the smart card reader board Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery 4 Remove the solid state drive 5 Remove the HDD 6 Remove the WLAN card 7 Remove the WWAN card 8 Remove the inner...

Page 63: ...Disassembly and reassembly 63 ...

Page 64: ...oard to the computer 4 Lift the smart card reader module out of the computer Installing the smart card reader board Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the smart card reader board and provides a visual representation of the installation procedure 64 Disassembly...

Page 65: ...Disassembly and reassembly 65 ...

Page 66: ... 4 Install the HDD 5 Install the solid state drive 6 Install the battery 7 Install the base cover 8 Follow the procedure in After working inside your computer Touchpad buttons Removing the touchpad buttons Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery 4 Remove the solid state drive 5 Remove the HDD 6 Remove the WLAN card 7 ...

Page 67: ...Steps 1 Locate the touchpad buttons board on your computer 2 Open the latch and disconnect the smart card reader board cable from the system board Disassembly and reassembly 67 ...

Page 68: ...the touchpad buttons out of the computer Installing the touchpad buttons Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the touchpad buttons and provides a visual representation of the installation procedure 68 Disassembly and reassembly ...

Page 69: ...Steps 1 Locate the touchpad buttons slot on your computer 2 Align and place the touchpad buttons into the slot on your computer Disassembly and reassembly 69 ...

Page 70: ...the solid state drive 6 Install the battery 7 Install the base cover 8 Follow the procedure in After working inside your computer LED board Removing the LED board Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery 4 Remove the solid state drive 5 Remove the HDD 6 Remove the WLAN card 7 Remove the WWAN card 8 Remove the inner fra...

Page 71: ...Disassembly and reassembly 71 ...

Page 72: ... 4 Remove the single M2x3 screw that secures the LED board to the computer 5 Lift the LED board out of the computer Installing the LED board Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the LED board and provides a visual representation of the installation procedure 72 ...

Page 73: ...Disassembly and reassembly 73 ...

Page 74: ... Install the HDD 5 Install the solid state drive 6 Install the battery 7 Install the base cover 8 Follow the procedure in After working inside your computer Speakers Removing the speakers Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery 4 Remove the solid state drive 5 Remove the HDD 6 Remove the WLAN card 7 Remove the WWAN ca...

Page 75: ...Disassembly and reassembly 75 ...

Page 76: ...ers out of the computer Installing the speakers Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the speakers and provides a visual representation of the installation procedure 76 Disassembly and reassembly ...

Page 77: ...Disassembly and reassembly 77 ...

Page 78: ...tall the HDD 6 Install the solid state drive 7 Install the battery 8 Install the base cover 9 Follow the procedure in After working inside your computer Heatsink assembly Discrete Removing the heatsink assembly discrete Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery About this task The figure indicates the location of the He...

Page 79: ...Disassembly and reassembly 79 ...

Page 80: ...res the heatsink assembly to the computer 3 Disconnect the heatsink fan cable from the system board 4 Lift the heatsink assembly out of the computer 5 Remove the single M2x5 screw that secures the heatsink fan to the heatsink assembly 6 Lift the heatsink fan from the heatsink assembly 80 Disassembly and reassembly ...

Page 81: ... are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the heatsink and provides a visual representation of the installation procedure Disassembly and reassembly 81 ...

Page 82: ...82 Disassembly and reassembly ...

Page 83: ...n to the connector on the system board Next steps 1 Install the battery 2 Install the base cover 3 Follow the procedure in After working inside your computer System board Removing the system board Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery 4 Remove the solid state drive 5 Remove the HDD 6 Remove the WLAN card 7 Remove th...

Page 84: ...84 Disassembly and reassembly ...

Page 85: ...Disassembly and reassembly 85 ...

Page 86: ...pen the latch and disconnect the display cable from the system board 9 Disconnect the LED board cable touchpad cable and the keyboard cable from the system board connector 10 Remove the four M2x3 screws that secure the system board to the palm rest and keyboard assembly 11 Lift the system board off the palm rest and keyboard assembly Installing the system board Prerequisites If you are replacing a...

Page 87: ...Disassembly and reassembly 87 ...

Page 88: ...88 Disassembly and reassembly ...

Page 89: ...o the system board and close the latch to secure the cable 11 Connect the touchpad cable to the system board and close the latch to secure the cable 12 Connect the LED board cable to the system board Next steps 1 Install the memory module 2 Install the heat sink 3 Install the inner frame 4 Install the WWAN card 5 Install the WLAN card 6 Install the HDD 7 Install the solid state drive 8 Install the...

Page 90: ...board on your computer 2 Open the latch and disconnect the Keyboard keyboard backlit cables from the palmrest 3 Remove the 22 M2x2 screws that secure the keyboard to the chassis of your computer 90 Disassembly and reassembly ...

Page 91: ...ites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the keyboard and provides a visual representation of the installation procedure Disassembly and reassembly 91 ...

Page 92: ...te the Keyboard slot on your computer 2 Align and place the keyboard into the slot on your computer 3 Install the 22 M2x2 screws that secure the keyboard to the chassis of the computer 92 Disassembly and reassembly ...

Page 93: ...rking inside your computer Keyboard bracket Removing the keyboard bracket Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery 4 Remove the solid state drive 5 Remove the HDD 6 Remove the WLAN card 7 Remove the WWAN card 8 Remove the inner frame 9 Remove the memory module 10 Remove the system board NOTE System board can be removed...

Page 94: ...ate the keyboard bracket on your computer 2 Remove the eleven M2x2 screws that secure the keyboard bracket to the keyboard assembly 3 Lift the keyboard away from the keyboard bracket 94 Disassembly and reassembly ...

Page 95: ...acing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the keyboard bracket and provides a visual representation of the installation procedure Disassembly and reassembly 95 ...

Page 96: ...board bracket slot on your computer 2 Align and place the keyboard on the keyboard bracket 3 Press down on the lattice at the snap points in order to secure the keyboard assembly to the palmrest 96 Disassembly and reassembly ...

Page 97: ...ery 10 Install the base cover 11 Follow the procedure in After working inside your computer Power button Removing the power button with fingerprint reader Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery 4 Remove the solid state drive 5 Remove the HDD 6 Remove the WLAN card 7 Remove the WWAN card 8 Remove the inner frame 9 Rem...

Page 98: ...ith fingerprint out of the computer Installing the power button with fingerprint Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the power button with fingerprint and provides a visual representation of the installation procedure 98 Disassembly and reassembly ...

Page 99: ... 3 Install the two M2x2 screws that secure the power button to chassis of your computer Next steps 1 Install the system board 2 Install the memory module 3 Install the inner frame 4 Install the WWAN card 5 Install the WLAN card 6 Install the HDD 7 Install the solid state drive 8 Install the battery 9 Install the base cover Disassembly and reassembly 99 ...

Page 100: ...es 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery 4 Remove the WLAN card 5 Remove the WWAN card About this task The figure indicates the location of the display assembly and provides a visual representation of the removal procedure 100 Disassembly and reassembly ...

Page 101: ...Disassembly and reassembly 101 ...

Page 102: ...102 Disassembly and reassembly ...

Page 103: ...Disassembly and reassembly 103 ...

Page 104: ...104 Disassembly and reassembly ...

Page 105: ...bles from the retention clips 7 Remove the six M2 5x4 screws that secure the display hinges to the chassis of your computer 8 Open the display hinges at an angle of 90 degrees and slightly open the display 9 Remove the palm rest and keyboard assembly off the display assembly Installing the display assembly Prerequisites If you are replacing a component remove the existing component before performi...

Page 106: ...106 Disassembly and reassembly ...

Page 107: ...Disassembly and reassembly 107 ...

Page 108: ...108 Disassembly and reassembly ...

Page 109: ...Disassembly and reassembly 109 ...

Page 110: ...2 5x4 screws that secure the display hinge to the chassis of the computer 9 Route the WWAN cable and the WLAN cable through the retention clips provided Next steps 1 Install the WWAN card 2 Install the WLAN card 3 Install the battery 4 Install the base cover 5 Follow the procedure in After working inside your computer Display bezel Removing the display bezel Prerequisites 1 Follow the procedure in...

Page 111: ...Disassembly and reassembly 111 ...

Page 112: ...r and antenna assembly 3 Remove the display bezel off the display back cover and antenna assembly Installing the display bezel Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the display bezel and provides a visual representation of the installation procedure 112 Disassemb...

Page 113: ...Disassembly and reassembly 113 ...

Page 114: ...he base cover 6 Follow the procedure in After working inside your computer Hinge caps Removing the hinge caps Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery 4 Remove the display assembly 5 Remove the display bezel About this task The figure indicates the location of the hinge caps and provides a visual representation of the ...

Page 115: ...Disassembly and reassembly 115 ...

Page 116: ...splay back cover and then slide inwards to remove the hinge caps from the display hinge Installing the hinge caps Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the hinge caps and provides a visual representation of the installation procedure 116 Disassembly and reassembl...

Page 117: ...Disassembly and reassembly 117 ...

Page 118: ...7 Follow the procedure in After working inside your computer Display panel Removing the display panel Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery 4 Remove the WLAN card 5 Remove the WWAN card 6 Remove the display assembly 7 Remove the display bezel 8 Remove the hinge caps About this task The figure indicates the location ...

Page 119: ...Disassembly and reassembly 119 ...

Page 120: ...120 Disassembly and reassembly ...

Page 121: ...Disassembly and reassembly 121 ...

Page 122: ...he display cable from the connector on the display panel NOTE Do not pull and release the Stretch SR Tapes from the display panel There is no need to separate the brackets from the display panel Installing the display panel Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of t...

Page 123: ...Disassembly and reassembly 123 ...

Page 124: ...124 Disassembly and reassembly ...

Page 125: ...y Removing the palm rest and keyboard assembly Prerequisites 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Remove the battery 4 Remove the solid state drive 5 Remove the HDD 6 Remove the WLAN card 7 Remove the WWAN card 8 Remove the inner frame 9 Remove the memory module 10 Remove the LED board 11 Remove the speakers 12 Remove the display assembly 13 Remov...

Page 126: ...t and keyboard assembly Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The figure indicates the location of the palm rest and keyboard assembly and provides a visual representation of the installation procedure 126 Disassembly and reassembly ...

Page 127: ...at surface Next steps 1 Install the system board 2 Install the touchpad 3 Install the DC in port 4 Install the power button with fingerprint reader 5 Install the display assembly 6 Install the speakers 7 Install the LED board Disassembly and reassembly 127 ...

Page 128: ...frame 10 Install the WWAN card 11 Install the WLAN card 12 Install the HDD 13 Install the solid state drive 14 Install the battery 15 Install the base cover 16 Follow the procedure in After working inside your computer 128 Disassembly and reassembly ...

Page 129: ...gnostic 3 0 Running the ePSA diagnostics Steps 1 Turn on your computer 2 As the computer boots press the F12 key as the Dell logo appears 3 On the boot menu screen select the Diagnostics option 4 Click the arrow at the bottom left corner Diagnostics front page is displayed 5 Click the arrow in the lower right corner to go to the page listing The items detected are listed 6 To run a diagnostic test...

Page 130: ...stem board 3 1 Coin cell battery failure 3 2 PCI video card chip failure 3 3 Recovery image not found 3 4 Recovery image found but invalid 3 5 Power rail failure 3 6 System BIOS Flash incomplete 3 7 Management Engine ME error Camera status light Indicates whether the camera is in use Solid white Camera is in use Off Camera is not in use Caps Lock status light Indicates whether Caps Lock is enabled...

Page 131: ...and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Steps 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropr...

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