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Troubleshooting
Product Specific Problems
Wrong Color
Picture color not
good
• Change the settings of the
Preset
Modes
in the
Color
menu OSD
depending on the application.
• Adjust R/G/B value under
Custom
Color
in
Color
menu OSD.
• Run the built-in diagnostics.
Image retention
from a static
image left on the
monitor for a long
period of time
Faint shadow
from the static
image displayed
appears on the
screen
• Use the Power Management feature
to turn off the monitor at all times
when not in use (for more information,
see
).
• Alternatively, use a dynamically
changing screensaver.
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is too
small
Image is centered
on screen, but
does not fill entire
viewing area
• Check the
Aspect Ratio
setting in the
Display
menu OSD.
• Reset the monitor to factory settings.
Cannot adjust the
monitor with the
buttons on the
front panel
OSD does not
appear on the
screen
• Turn Off the monitor, unplug the power
cord, plug it back, and then turn On
the monitor.
• Check whether the OSD menu is
locked. If yes, press and hold the
button above the Power button for 6
seconds to unlock (for more
information, see