Updating the BIOS in Windows
Steps
.
2. Click
Product support
. In the
Search support
box, enter the Service Tag of your computer, and then click
Search
.
NOTE:
If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You
can also use the product ID or manually browse for your computer model.
3. Click
Drivers & Downloads
. Expand
Find drivers
.
4. Select the operating system installed on your computer.
5. In the
Category
drop-down list, select
BIOS
.
6. Select the latest version of BIOS, and click
Download
to download the BIOS file for your computer.
7. After the download is complete, browse the folder where you saved the BIOS update file.
8. Double-click the BIOS update file icon and follow the on-screen instructions.
For more information, see knowledge base article
.
Updating the BIOS using the USB drive in Windows
Steps
1. Follow the procedure from step 1 to step 6 in
to download the latest BIOS setup program file.
2. Create a bootable USB drive. For more information, see the knowledge base article
.
3. Copy the BIOS setup program file to the bootable USB drive.
4. Connect the bootable USB drive to the computer that needs the BIOS update.
5. Restart the computer and press
F12
.
6. Select the USB drive from the
One Time Boot Menu
.
7. Type the BIOS setup program filename and press
Enter
.
The
BIOS Update Utility
appears.
8. Follow the on-screen instructions to complete the BIOS update.
Backup media and recovery options
It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes
multiple options for recovering Windows operating system on your Dell PC. For more information. see
.
WiFi power cycle
About this task
If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be
performed. The following procedure provides the instructions on how to conduct a WiFi power cycle:
NOTE:
Some ISPs (Internet Service Providers) provide a modem/router combo device.
Steps
1. Turn off your computer.
2. Turn off the modem.
3. Turn off the wireless router.
4. Wait for 30 seconds.
5. Turn on the wireless router.
Troubleshooting
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