Checking Inside Your Computer
6-3
Make sure that all cables are properly connected and
that all components are properly seated in their con-
nectors and sockets.
See your system documentation for instructions.
5.
Replace the computer cover, reconnect the system
to AC power, and reconnect any telephone or tele-
communication lines.
6.
Insert the Dell Diagnostics Diskette into drive A,
and reboot the system.
7.
Run the System Set Test Group in the Dell Diag-
nostics. (See Chapter 4, “Running the Dell
Diagnostics.”)
Do the tests complete successfully?
Yes. Your system is operating properly.
No. See Chapter 7, “Getting Help,” for instructions
on obtaining technical assistance.
T
roubleshooting the Battery
If an error message indicates a problem with the battery
or if the System Setup program loses the system configu-
ration information when the computer is turned off, the
battery may be defective.
Follow these steps to troubleshoot the battery:
1.
Turn off the system, including any attached
peripherals, and disconnect all the AC power
cables from their power sources. Also, disconnect
any telephone or telecommunication lines from
the computer.
2.
Remove the computer cover.
3.
Check the connection of the battery to the system
board.
Some systems have a coin cell battery that snaps into
a socket on the system board. Other systems have a
battery with a cable that attaches to a header connec-
tor on the system board.
Is the battery firmly attached to the battery socket or
connector on the system board?
Yes. Go to step 5.
No. Go to step 4.
4.
Reseat the battery in its socket, or reconnect the
battery cable to the system board.
Is the problem resolved?
Yes. The connection was loose. You have fixed the
problem.
No. Go to step 5.
5.
Replace the battery.
See your system documentation for instructions.
Is the problem resolved?
Yes. The battery’s charge was low. You have fixed
the problem.
No. See Chapter 7, “Getting Help,” for instructions
on obtaining technical assistance.
WARNING
There is a danger of a new battery exploding if it is
incorrectly installed. Replace the battery only with
the same or equivalent type recommended by the
manufacturer. Discard used batteries according to
the manufacturer’s instructions.
CAUTION: See “Protecting Against Electro-
static Discharge” in the safety instructions at
the front of this guide.
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