Dell OptiPlex 740 DCCY, Quick Reference Manual

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Quick Reference Guide
53
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the Main Menu screen appears, click
the button for the option you want.
2
If a problem is encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description and follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell. For information on
contacting Dell, see your online
User’s Guide .
NOTE:
The Service Tag for your computer is located at the top of each test
screen. If you contact Dell, technical support will ask for your Service Tag.
3
If you run a test from the Custom Test or Symptom Tree option, click the
applicable tab described in the following table for more information.
Option Function
Express Test Performs a quick test of devices. This test typically takes 10 to
20 minutes and requires no interaction on your part. Run
Express Test
first to increase the possibility of tracing the
problem quickly.
Extended Test Performs a thorough check of devices. This test typically takes
an hour or more and requires you to answer questions
periodically.
Custom Test Tests a specific device. You can customize the tests you want to
run.
Symptom Tree Lists the most common symptoms encountered and allows you
to select a test based on the symptom of the problem you are
having.
Tab Function
Results Displays the results of the test and any error conditions
encountered.
Errors Displays error conditions encountered, error codes, and the
problem description.
Help Describes the test and may indicate requirements for running the
test.