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Help Overview: Dell™ Latitude™ LS Portable
Computers User's Guide

Technical Assistance

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Before You Call

Technical Assistance

If you need assistance with a technical problem, perform the following steps:

Run the Dell Diagnostics as described in "

Dell Diagnostics

Make a copy of the

Diagnostics Checklist

and fill it out.

Use Dell's extensive suite of online services available at Dell's World Wide Web site
(

http://www.dell.com

) for help with installation and troubleshooting procedures.

If the preceding steps have not resolved the problem and you need to talk to a Dell
technician, call Dell's technical support service.

When prompted by Dell's automated telephone system, enter your Express Service
Code to route the call directly to the proper support personnel. If you do not have an
Express Service Code, open the

Dell Accessories

folder, double-click the

Express

Service Code

icon, and follow the directions.

NOTE: Dell's Express Service Code system may not be available in all
countries.

For instructions on using the technical support service, refer to "

Technical Support Service

" and

Before You Call

Help Overview: Dell Latitude LS Portable Computers User's Guide

file:///C|/Documents and Settings/Administrator/De.../New Web/Documentation/LS/LS User's Guide/help.htm (1 of 6) [5/31/2000 9:50:12 AM]

Summary of Contents for Latitude LS Series

Page 1: ... is strictly forbidden Trademarks used in this text Dell Latitude OptiPlex Dimension Inspiron the DELL logo and DellWare are trademarks of Dell Computer Corporation Microsoft Windows Windows NT and MS DOS are registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks and Celeron is a trademark of Intel Corporation 3Com is a registered trademark of 3Com Corporation O...

Page 2: ...arks and trade names other than its own Initial Release 12 October 1999 Last Revised 22 March 2000 Contents Dell Latitude LS Family Portable Computers User s Guide file C Documents and Settings Administrator De New Web Documentation LS LS User s Guide index htm 2 of 2 5 31 2000 9 41 58 AM ...

Page 3: ...uter suggestions on how to travel safely with your computer Drivers instructions on how to install driver software on your computer Customizing Your Computer instructions on accessing the system setup program power management software and the Suspend to Disk utility all of which allow you to change system settings affecting your computer s power conservation features Replacing the Hard Disk Drive ...

Page 4: ...ne documentation is included for your computer devices such as the modem and for any options you purchase separately from your computer To access this supplemental documentation double click the Dell Documents icon on the Windows desktop click System Information and then click System Documentation Readme files may be installed on your hard disk drive to provide last minute updates about technical ...

Page 5: ...Example Use the setup command to In contrast commands presented in the Courier New font are intended to be typed as part of an instruction Example Type format a to format the diskette in drive A Filenames and directory names are presented in lowercase bold Examples autoexec bat and c windows Syntax lines consist of a command and all its possible parameters Commands are displayed in lowercase bold ...

Page 6: ...message appears on your screen No boot device available Variables are symbols for which you substitute a value They are presented in italics Example module n where n represents the memory module number Back to Contents Page Preface Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator De w Web Documentation LS LS User s Guide preface htm 4 of 4 5 31 2000 9 42...

Page 7: ...ure 1 Figure 2 and Figure 3 show the front right back left and bottom views of the computer Figure 1 Front Right View of the Computer 1 Power button 2 Display latch 3 Drive access indicator 4 Pad Lock Num Lock indicator 5 Caps Lock indicator 6 Scroll Lock indicator 7 Integrated microphone 8 PC Card slot 9 Hard disk drive 10 Security cable slot 11 Battery status indicator 12 Power indicator 13 Touc...

Page 8: ...4 Fan intake exhaust vents 5 Air inlet 6 PS 2 connector 7 AC adapter connector 8 External media bay connector 9 Parallel connector 10 Video connector 11 Modem connector 12 NIC connector 13 External media bay Figure 3 Bottom View of the Computer 1 Docking connector 2 Reset switch access hole 3 Microphone MIC IN jack 4 Speakers and headphones line out speaker out jack 5 USB connector 6 Speaker 7 Bat...

Page 9: ...rt with 2 5 megabytes MB of video memory Accelerated graphics port AGP architecture that increases the computer s video performance Support for a zoomed video ZV PC Card in the PC Card slot Two audio jacks for connecting a microphone and external stereo speakers or headphones Integrated microphone and speaker Software wavetable support and Sound Blaster software emulation capability System memory ...

Page 10: ...onitor to your computer and a Universal Serial Bus USB connector that supports stand alone and hub devices An integrated 56 kilobits per second Kbps v 90 controllerless modem with support for telephone hardware worldwide An integrated 3Com 10 100 BASETX PCI bus master Ethernet network interface controller NIC A reset switch accessible though the reset switch access hole on the bottom of the comput...

Page 11: ...VD ROM drives and SuperDisk LS 120 drives AC adapter PC Cards Carrying cases Instructions for connecting or installing these options are included in the upgrade kit you receive from Dell For more information on options available for your computer visit the Dell World Wide Web site at http www dell com Getting Help If at any time you don t understand a procedure described in this guide or if your c...

Page 12: ...Display Media Options Keyboard PC Cards Touch Pad Securing Your Computer Connecting External Devices Back to Contents Page Setup and Operation Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator Desktop New Web Documentation LS LS User s Guide s_o htm 5 31 2000 9 43 00 AM ...

Page 13: ...rs User s Guide AC Adapter Power Management Settings Batteries Back to Contents Page Powering Your Computer Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator Desktop New Web Documentation LS LS User s Guide power htm 5 31 2000 9 43 07 AM ...

Page 14: ...this file For instructions on using the appropriate text editor see the documentation that came with your operating system Attach your business card or other name tag to the computer Contact your credit card company and ask if it offers coded identification tags that allow your property to be returned to you without the risk of revealing your name address or telephone number Use a permanent markin...

Page 15: ...puter as missing or stolen If someone calls Dell for technical assistance and gives your service tag the computer is identified automatically as missing or stolen The technician will attempt to get the phone number and address of the caller Dell will then contact the law enforcement agency to which you made the report of the missing or stolen computer Preparing Your Computer for Travel To prepare ...

Page 16: ...ssories with you when you travel Spare batteries Cables for PC Cards if necessary AC adapter and AC power cable Power adapters for foreign electrical outlets and modem cable adapters for foreign telephone networks Appropriate printer driver files if you will be using a printer External media bay and its cable Additional storage devices such as the CD ROM and diskette drives Backup diskettes Dell S...

Page 17: ... the computer slides around Avoid packing the computer with items such as shaving cream colognes perfumes or food Protect the computer the battery and the hard disk drive from hazards such as extreme temperatures overexposure to sunlight and exposure to dirt dust or liquids Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment If you are ...

Page 18: ...check with their credit card companies for information about the kinds of emergency travel assistance they offer to users of portable computers Many companies provide services that help you solve problems such as quickly locating 3 5 inch diskettes or providing a direct dial telephone line for your modem connection NOTICE Do not use a device in the external media bay while the computer is in motio...

Page 19: ...rivers NOTE For more information on using the operating system installed on your computer by Dell see the operating system user s guide that came with your computer Back to Contents Page Drivers Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator Desktop New Web Documentation LS LS User s Guide drivers htm 5 31 2000 9 43 23 AM ...

Page 20: ...stem Setup Program System Setup Options Power Management Settings Suspend to Disk Utility Back to Contents Page Customizing Your Computer Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator Desktop New Web Documentation LS LS User s Guide custom htm 5 31 2000 9 43 31 AM ...

Page 21: ...t jar or bump can damage the drive heads and spinning plates thus rendering the drive inoperable CAUTION The hard disk drive may be hot to the touch under extreme environmental conditions If the drive is hot allow it to cool before you replace it To replace a hard disk drive perform the following steps Save any open files turn off the computer and remove the system battery see step 3 in Replacing ...

Page 22: ...computer Push the assembly straight in until it snaps into place with the assembly flush with the computer case Replace the screws you removed in step 2 Be careful not to overtighten the screws 5 If you have installed a new hard disk drive follow the directions that came with the drive to partition and logically format the drive and to create a suspend to disk S2D file Preparing a New Primary Driv...

Page 23: ...th your operating system and your drive documentation Back to Contents Page Replacing the Hard Disk Drive Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator De p New Web Documentation LS LS User s Guide r_r htm 3 of 3 5 31 2000 9 43 44 AM ...

Page 24: ...s Guide Dell Diagnostics Error Messages IRQs and Memory Assignments Back to Contents Page Troubleshooting Your Computer Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator Desktop New Web Documentation LS LS User s Guide trouble htm 5 31 2000 9 43 50 AM ...

Page 25: ...t and Bus System chip set Intel Mobile Pentium III with 443BX PIIX4m Microprocessor data bus width 64 bits DRAM bus width 64 bits Address bus width 32 bits Flash EPROM 4 megabits Mb AGP bus 66 MHz PCI bus 33 MHz PC Cards CardBus controller Texas Instruments PCI 1211 CardBus controller Technical Specifications Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administra...

Page 26: ...1 module Standard RAM 64 MB memory module Maximum RAM 128 MB Memory clock speed 100 MHz Connectors Parallel unidirectional bidirectional or ECP connector IDE IDE connector for external media bay Video SVGA connector PS 2 mini DIN connector Audio microphone in jack headphones speakers jack USB USB compliant connector Docking connector for the Dell Latitude LS Advanced Port Replicator APR Modem RJ 4...

Page 27: ...controlled through key combinations application program menus or the Speaker window in the Dell Control Center Windows 95 only Video Video type 256 bit hardware accelerated Data bus AGP Video controller NeoMagic NM2200 Video memory 2 5 MB Display Type SVGA TFT Dimensions active area Height 184 5 mm 7 26 inches Width 246 mm 9 68 inches Diagonal 307 3 mm 12 1 inches Technical Specifications Dell Lat...

Page 28: ...er Ethernet Integrated Modem DataFax Modem Worldwide 56 Kbps v 90 Lucent 1646 controllerless Data Access Arrangement DAA modem For more information see the online documentation for the modem Keyboard Number of keys 84 85 and 87 keys for US Europe and Japan respectively Key travel 2 5 mm 098 inch 2mm 008 inches Key spacing 18 mm 70 inch Battery Type lithium ion Technical Specifications Dell Latitud...

Page 29: ...2 350 discharge charge cycles Temperature range Charge 0 to 40 C 32 to 104 F Storage 20 to 50 C 4 to 122 F AC Adapter Input voltage 100 to 240 VAC Input current maximum 1 5 A Input frequency 50 to 60 Hz Output current 2 64 A maximum Rated output voltage 19 0 VDC Height 29 mm 1 14 inches Width 46 3 mm 1 82 inches Depth 108 mm 4 25 inches Weight with cables 355 g 0 78 lb Temperature range Technical ...

Page 30: ... Maximum vibration Operating 0 9 GRMS using a random vibration spectrum that simulates user environment Storage 1 3 GRMS using a random vibration spectrum that simulates air truck shipment Maximum shock 3 Operating 152 4 cm sec 60 0 inches sec equal to a half sine pulse 2 ms in width Storage 203 2 cm sec 80 inches sec equal to a half sine pulse 2 ms in width Altitude maximum Operating 18 to 3048 m...

Page 31: ...nal operating ESD 15 kV applied to front surface when properly mounted NOTES 1 The Dell Latitude LS portable computer supports only 100 ns SDRAM SODIMMs It does not support EDO memory modules 2 Battery performance features such as charge time and life span can vary according to the conditions under which the computer and battery are used 3 Measured with the hard disk drive in head parked position ...

Page 32: ...Computers User s Guide Help Overview Contacting Dell Back to Contents Page Getting Help Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator Desktop New Web Documentation LS LS User s Guide getting htm 5 31 2000 9 44 10 AM ...

Page 33: ...all devices as described in the following subsections refer to the information on unplugging or ejecting hardware in your Windows 2000 documentation instead of following the Softex related steps in this section 1 NOTICE When a device is not inside the external media bay it is fragile and must be handled carefully to avoid damage Do not press down on it or place a heavy object on top of it Place ex...

Page 34: ... If your computer is running Softex Bay Manager Click OK at the Softex Bay Manager screen Click OK at the Device Removal screen if it appears and then click OK at the Device Configured screen If you turned off the computer in step 1 Press the power button to turn the computer back on 5 Back to Contents Page External Media Bay Dell Latitude LS Family Portable Computers User s Guide file C Documents...

Page 35: ...es take effect Changes for other options take effect immediately NOTE If you change an option that is activated by rebooting the system setup program displays the setting you selected rather than the setting currently in effect You must reboot for the new setting to take effect After you set up your computer run the system setup program to familiarize yourself with your system configuration inform...

Page 36: ...een provides item specific help information about the currently selected option The information across the bottom of all screens lists keys and their functions within the system setup program To exit the system setup program press Esc and select one of the exit options NOTE To reset the default values for each option in a menu press F9 and then press Enter to confirm To save the current values and...

Page 37: ...n error is detected or to terminate testing when an adjustable error limit is reached A Devices menu that briefly describes each test and its parameters A Config menu that describes the configuration of the devices in the selected device group Status messages that inform you whether test groups or subtests were completed successfully Error messages that appear if any problems are detected When to ...

Page 38: ...ur computer select Fully Test All Devices To check a particular area of your computer select Select Devices to Test To select an option from this menu highlight the option and press Enter or press the key that corresponds to the highlighted letter in the option you choose Figure 1 Diagnostics Menu Dell Diagnostics Main Screen Overview When you select Select Devices to Test from the Diagnostics Men...

Page 39: ...ngs stored in nonvolatile random access memory NVRAM that you selected while using the system setup program Identification tests of the microprocessor the video controller the keyboard controller and other key components Basic input output system BIOS configuration information temporarily saved in RAM Do not be concerned if the Device Groups area does not list the names of all the components or de...

Page 40: ... purpose of the highlighted device in the Device Groups For example the following information appears when you select Device for Diskette in the Device Groups list Diskette drive A The diskette disk drive device reads and writes data to and from diskettes Diskettes are flexible recording media sometimes contained in hard shells Diskette recording capacities are small and access times are slow rela...

Page 41: ... computer is docked to the Dell Latitude LS Advanced Port Replicator APR it obtains power through the APR which must be connected to an electrical outlet through the AC adapter NOTE If you are running your computer on AC power with a battery installed the AC adapter charges the battery if needed and then maintains the battery s charge NOTICE The AC adapter should be in a ventilated area such as on...

Page 42: ... press and hold down the power button for at least five seconds to turn off the computer If the operating system locks up and does not respond to the power button you can restart the computer using the reset switch on the bottom of the computer To do so straighten a paper clip and press it into the reset switch access hole for about one second Back to Contents Page AC Adapter Dell Latitude LS Port...

Page 43: ...ion battery completely before recharging it Do not place spent batteries with common household waste products See Battery Disposal for more information Keep the following information in mind when you are running your computer from the battery A fully charged 6 cell 34 watt hour WH battery provides approximately 2 hours of battery life a fully charged 4 cell 23 WH battery provides approximately 1 h...

Page 44: ...ss setting of the display Use of storage media Number and type of external devices and type of PC Cards that you use NOTE You can extend battery life by removing PC Cards when they are not being used Kinds of application programs that you run Capacity of the memory module installed the higher the capacity the more power used When you activate suspend mode known as standby in the Microsoft Windows ...

Page 45: ...hours to completely charge the battery whether the computer is turned on or off Figure 1 Battery Status Indicator 1 Battery status indicator NOTE You can leave the battery in the computer as long as you like The battery s integrated circuitry prevents the battery from overcharging Charging a Hot Battery If your battery is hot from being used in your computer or being in a hot environment take note...

Page 46: ...ter in suspend or standby mode you have up to 2 minutes to complete the battery replacement Connect the computer to an electrical outlet and then preserve your data in one of the following ways 2 Place the computer in suspend or standby mode Press Fn Esc or Scroll Lock Esc on an external keyboard if the External Hot Key option is enabled in the system setup program For Windows 95 only Place the co...

Page 47: ...on 6 Battery Charge Gauge The battery charge gauge located on the battery and accessible on the underside of the computer consists of four indicators and a test button Each indicator represents 25 percent of full charge If only one indicator lights up recharge the battery before using it To check the charge level press the battery test button see Figure 3 The appropriate number of indicators light...

Page 48: ...y is fully discharged it takes a much longer time than usual to recharge it To purchase a new battery call Dell or access the Dell World Wide Web site at http www dell com Dispose of the old battery properly Percentage of Charge The battery charge gauge uses its four indicator lights to show the percent of charge remaining in the battery If one indicator lights up the battery has 1 to 25 percent o...

Page 49: ...ter is already in suspend or standby mode when a final low battery warning occurs the computer enters S2D mode immediately If S2D mode has been disabled the computer reenters suspend or standby mode NOTICE To avoid losing data and possibly corrupting data areas on your hard disk drive save your work immediately after a second low battery warning Then connect your computer to an electrical outlet o...

Page 50: ...cy is largely determined by the number of charges it receives so use an electrical outlet to run the computer whenever possible You can customize power management by individually controlling the computer s power conservation features These features reduce power consumption by monitoring application programs and computer devices for inactivity and slowing down or stopping some of the computer s int...

Page 51: ...he operating system locks up and does not respond to the power button you can restart the computer using the reset switch on the bottom of the computer To do so straighten a paper clip and press it into the reset switch access hole for about one second Back to Contents Page Batteries Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator De w Web Documentation...

Page 52: ...r computer s brightness control to the lowest setting that affords comfortable viewing You can extend your battery life by using the minimum brightness setting Table 1 Brightness Key Combinations and Their Functions Key Combinations Function Fn down arrow Decreases brightness Fn up arrow Increases brightness NOTE To use key combinations on an external keyboard enable the External Hot Key option in...

Page 53: ... your display NOTE The Dell installed video drivers are designed to offer the best performance on your computer Dell recommends that you use only these drivers with your factory installed operating system Table 2 Combinations of Resolutions and Colors Supported Resolution Color Options Display Refresh Rate External Monitor Refresh Rate 640 x 480 256 colors High Color 16 bit 65 536 colors True Colo...

Page 54: ...98 perform the following steps Click the Start button point to Settings and then click Control Panel 1 Double click the Display icon 2 Click the Settings tab click Advanced and click the Monitor tab 3 Click Change click Next and click Display a list of all the drivers 4 Click Next and click Show all hardware 5 Under Manufacturers click Standard monitor types 6 Under Models click Plug Play Monitor ...

Page 55: ...e instructions on your display NOTE You can adjust the refresh rate only on an external monitor If the NeoMagic tab is inactive your external monitor adjusts the refresh rate automatically 4 Dual Display Mode With Windows 98 you can use an external monitor as an extension of your display see your operating system documentation for more information To set up your computer for dual display mode perf...

Page 56: ...ight text or graphics or the display image does not appear as you would expect try the following measures to resolve the problem If the display is blank you may be in suspend standby or suspend to disk S2D mode Press the power button to resume If the display is blank and the power indicator is on the display may have timed out In this case press any key on the keyboard to resume normal operation 1...

Page 57: ...he display stroke the cloth across the display in one direction moving from the top of the display to the bottom To clean the touch pad stroke the cloth gently across the surface of the touch pad Do not allow water from the cloth to seep between the touch pad and the top cover of the computer Back to Contents Page Display Dell Latitude LS Portable Computers User s Guide file C Documents and Settin...

Page 58: ...s Guide External Media Bay CD ROM and DVD ROM Drives Diskette Drive Back to Contents Page Media Options Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator Desktop New Web Documentation LS LS User s Guide med_opt htm 5 31 2000 9 46 16 AM ...

Page 59: ...f the numeric keypad appear in blue to the right of the main keypad characters To activate the embedded numeric keypad press Fn Pad Lock the Pad Lock indicator lights up while the embedded numeric keypad is active Figure 1 Embedded Numeric Keypad Some key combinations can be used whether or not the keypad is activated NOTE On an external keyboard use Scroll Lock with the appropriate keys if the Ex...

Page 60: ...nations Function Fn down arrow Incrementally decreases brightness Fn up arrow Incrementally increases brightness Fn F7 Toggles the computer s display between expanded video mode and regular video mode Fn F8 Switches the video image to the next display in the following sequence the display an external monitor or both displays simultaneously Fn F1 Turns off the display NOTE Contrast cannot be change...

Page 61: ...rface ACPI such as Microsoft Windows 98 Speaker Key Combinations NOTE On an external keyboard use Scroll Lock with the appropriate keys if the External Hot Key option is enabled in the system setup program Use the key combinations in Table 4 to adjust the computer s speaker volume and to enable and disable the speakers Table 4 Speaker Key Combinations Key Combinations Function Fn F5 Increases the ...

Page 62: ... in MS DOS mode In Windows 95 Windows 98 or Windows NT click the Start button and click Shut Down F2 Enters the system setup program at system start up only CD ROM and DVD ROM Drive Key Combinations NOTE On an external keyboard use Scroll Lock with the appropriate keys if the External Hot Key option is enabled in the system setup program To eject the CD ROM or DVD ROM tray press Fn e Back to Conte...

Page 63: ... disk drives If you are using the Microsoft Windows 95 or Windows 98 operating system you can use a zoomed video ZV PC Card such as a hardware Moving Picture Experts Group MPEG decoder The Microsoft Windows NT 4 0 operating system does not support ZV NOTES A PC Card is not a boot device The type of a card refers to its thickness not its functionality Your computer recognizes most input output I O ...

Page 64: ...o eject the blank partway and then pull the blank out 1 Make sure that the eject button is pressed all the way in Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up 2 Insert the card into the slot and press in firmly until the card is completely seated in the internal PC Card connector 3 If you encounter too much resistance when inserting it do ...

Page 65: ... in again to eject the card partway The button may or may not pop out again when you eject the card 1 Gently remove the card 2 To protect the PC Card slot install a blank if you are not going to use the slot Configuring PC Cards The PC Card configuration utility performs the following functions Notifies you whenever a PC Card is inserted and tells you how the card is configured Automatically loads...

Page 66: ...m automatically detects a PC Card and opens the Add New Hardware menu from the Control Panel For information see the PC Card operating system documentation Back to Contents Page PC Cards Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator De w Web Documentation LS LS User s Guide pccards htm 4 of 4 5 31 2000 9 46 25 AM ...

Page 67: ...area and provides the computer full mouse functionality The touch pad s two buttons correspond to the left and right buttons on a standard mouse Figure 1 Touch Pad To best use the touch pad follow these techniques To move the cursor lightly slide your finger over the smooth sensor area Touch Pad Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator De Web Doc...

Page 68: ...ings that work best for you and click Apply 3 Check the Button Configuration Pointers Motion Touch Edge Motion Scrolling Button Actions and More Features tabs and make any desired changes to those settings 4 Click OK to save the settings and close the window 5 You can also click the touch pad icon on the taskbar and click TouchPad Properties to open the Mouse Properties control panel Cleaning the ...

Page 69: ...the bottom Back to Contents Page Touch Pad Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator De Web Documentation LS LS User s Guide touchpad htm 3 of 3 5 31 2000 9 46 29 AM ...

Page 70: ... features provide a high level of security for the data in your computer or hard disk drive However they are not foolproof If your data requires more security you should obtain and use additional forms of protection such as data encryption programs or PC Cards with encryption features If you forget any of your passwords call Dell For your protection Dell s technical support staff will ask you for ...

Page 71: ... password and press Enter If you assigned a supervisor password you can use it instead of the user password The computer does not specifically prompt you for the supervisor password NOTICE Disabling the supervisor password disables the user password Using a Hard Disk Drive Password The hard disk drive password helps protect the data on your hard disk drive from unauthorized access NOTE Hard disk d...

Page 72: ...ch the computer to an immovable object Your computer has a security cable slot located on the right side of the computer next to the hard disk drive see Figure 1 Description of Security Cable Slots The security cable slot allows you to attach a commercially available antitheft device to the computer Antitheft devices for portable computers usually include a segment of metal stranded cable with an ...

Page 73: ...sure that it will work with the security cable slot in your computer Back to Contents Page Securing Your Computer Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator De Web Documentation LS LS User s Guide security htm 4 of 4 5 31 2000 9 46 33 AM ...

Page 74: ...on the bottom of the computer NOTES Some external devices require you to load software called device drivers into system memory before using the devices These device drivers help your computer recognize the external device and direct its operation Instructions for installing this software are usually included in the upgrade kits The APR provides the same I O connectors as your computer and in addi...

Page 75: ...nect the mouse you must shut down the computer or enter suspend or standby mode and then resume from it before the touch pad is operational If you do not do this the touch pad resumes operation in standard PS 2 mode which means that many of the configuration features are disabled If you are using a PS 2 compatible mouse that is not made by Microsoft and the mouse does not work properly reboot the ...

Page 76: ...llel format where eight data bits one byte are sent simultaneously over eight separate lines The port can be configured as a unidirectional output only port for devices such as a printer or as a bidirectional port for devices such as a network adapter The computer s integrated parallel port is designated as LPT1 The Microsoft Windows 95 and Windows 98 operating systems automatically recognize the ...

Page 77: ...on on docking your computer see the documentation that came with the APR External Monitor You can use the 15 pin video connector to attach an external monitor to the computer Connecting an External Monitor To attach an external monitor perform the following steps NOTICE Do not place the monitor directly on top of your portable computer even if it is closed Doing so can crack the computer case the ...

Page 78: ... to the computer s display by pressing Fn F8 on the keyboard or Scroll Lock F8 on an external keyboard if the External Hot Key option is enabled in the system setup program NOTE If you are using your external monitor at a resolution greater than the display supports the simultaneous display feature is disabled To use the display switch to a resolution that the computer supports or disconnect the e...

Page 79: ...he RJ45 connector on the back of the computer NOTICE Do not confuse the modem and NIC connectors on your computer Do not plug a telephone line into the NIC connector External Media Options You can connect external media options such CD ROM DVD ROM SuperDisk LS 120 and diskette drives to the external media bay connector Back to Contents Page Connecting External Devices Dell Latitude LS Portable Com...

Page 80: ...you can operate the computer on battery power versus the relative efficiency of how the software performs experiment as follows Use the computer with all the options set at their default values Use the computer with all the options disabled or set to Off Use the computer with all the options set to their minimum or maximum values Using Key Combinations Table 1 identifies the power management key c...

Page 81: ...is not in use When you close the display and an external monitor is not connected the computer s display shuts off and the computer enters suspend mode standby mode in Windows 98 NOTE If an external monitor is connected when you close the display the computer does not activate suspend or standby mode You can still use the external monitor To resume work open the display The computer may take sever...

Page 82: ...ystem Standby Mode If your computer is running the Microsoft Windows 98 operating system standby mode turns off the display stops the hard disk drive and turns off other internal devices so that the computer uses less battery power When the computer resumes operation from standby mode the desktop is restored exactly as it was before entering standby mode NOTICE Windows 98 saves data to random acce...

Page 83: ... the Suspend to Disk Utility to remove the file to increase the size of the file or to add the S2D file if you removed it For information on creating a S2D file see Suspend to Disk Utility Power Management Properties for Windows 98 Windows 98 with ACPI provides the Power Management Properties window for setting power conservation features NOTE Set timeouts and enable hibernate S2D mode through the...

Page 84: ...on from standby mode Advanced also allows you to define the action of the Power buttons Hibernate allows you to enable hibernate S2D mode in Windows 98 Power Management Properties for Windows NT Dell provides Softex software compatible with the Power Management Controller which allows you to suspend and resume your portable computer without affecting your ability to use the Latitude LS Advanced Po...

Page 85: ...or the Microsoft Windows 95 or Windows 98 operating system The following subsections describe how to reinstall individual drivers To reinstall all device drivers see the documentation accompanying the Dell System Software CD NOTES Your computer is already configured to work with the Dell Latitude LS Advanced Port Replicator APR For more information on using your Dell installed operating system see...

Page 86: ...play Properties window appears Click the Settings tab 5 Click Advanced Properties 6 The Advanced Display Properties window appears Click the Adapter tab and then click Change 7 The Select Device window appears Click Have Disk 8 In the Install from Disk field browse to d video setup where d is your drive letter and then click OK 9 When the Select Device window appears verify that the NeoMagic Magic...

Page 87: ...application program to determine if the drivers are provided If not contact the software manufacturer to get the necessary drivers To install the video drivers for Windows 98 perform the following steps Save your work in all open application programs because you will need to restart your computer at the end of this procedure to complete the installation 1 Insert the Dell System Software CD into th...

Page 88: ...art the computer remove the CD and then click Yes 14 After installing the video drivers and restarting your computer set the display parameters by performing the following steps Click the Start button point to Settings and then click Control Panel The Control Panel window appears 1 Double click the Display icon The Display Properties window appears 2 Click the Settings tab 3 Change the Color palet...

Page 89: ... wavetable allows you to customize certain audio features To install the software wavetable perform the following steps Save your work in all open application programs because you will need to restart your computer at the end of this procedure to complete the installation 1 Insert the Dell System Software CD into the CD ROM or DVD ROM drive 2 Click the Start button and then click Run 3 The Run dia...

Page 90: ...n application programs because you will need to restart your computer at the end of this procedure to complete the installation 1 Insert the Dell System Software CD into the CD ROM or DVD ROM drive 2 Click the Start button and then click Run 3 The Run dialog box appears Type d cdrom setup where d is your drive letter and then click OK or press Enter to install the utility on your hard disk drive 4...

Page 91: ...nknown Device 9 Click Remove and then click OK at the Confirm Device Removal window 10 Click Close 11 Exit the Control Panel window 12 Shut down and then restart the computer 13 NOTE Keep the Dell System Software CD in the CD ROM or DVD ROM drive to continue with the modem installation process After the computer restarts the New Hardware Found window appears listing the LT Win Modem When the Inser...

Page 92: ...en to complete the installation 5 Installing the Softex Bay Manager Drivers To install the Softex Bay Manager drivers perform the following steps Save your work in all open application programs because you will need to restart your computer at the end of this procedure to complete the installation 1 Insert the Dell System Software CD into the CD ROM or DVD ROM drive 2 Browse to d softex setup wher...

Page 93: ... system The following subsections describe how to reinstall individual drivers To reinstall all device drivers see the documentation accompanying the Dell System Software CD NOTE You may need administrator privileges to perform some of procedures in this section Dell recommends that you check with your network administrator before performing the procedures For more information on using your Dell i...

Page 94: ... The Display Properties window appears Click the Settings tab 5 Click Display Type 6 The Display Type window appears In the Adapter Type box click Change 7 The Change Display window appears 8 Click Have Disk 9 In the Install from Disk field browse to d video where d is your drive letter and then click OK 10 When the Change Display window appears verify that the NeoMagic MagicMedia 256AV option is ...

Page 95: ...te the utility 5 Installing the PC Card Utility Dell provides a PC Card utility that allows you to view and configure settings for your PC Card s To install the PC Card utility perform the following steps Save your work in all open application programs because you will need to restart your computer at the end of this procedure to complete the installation 1 Insert the Dell System Software CD into ...

Page 96: ...river option and then click OK 7 The Install Driver dialog box appears Browse to d audio where d is your drive letter and then click OK 8 The Add Unlisted or Updated Driver window appears Verify that NeoMagic MagicMedia 256AV is highlighted and then click OK 9 The Audio dialog box appears Click OK 10 After installation is completed remove the CD and restart your computer to activate the drivers 11...

Page 97: ...rt the Dell System Software CD into the CD ROM or DVD ROM drive 2 Click the Start button and then click Run 3 The Run dialog box appears Type d yamaha setup where d is your drive letter and then click OK or press Enter Follow the instructions on your display 4 After the installation is complete remove the CD and restart your computer to use the software wavetable 5 Installing the Softex Bay Manage...

Page 98: ...tructions on the screen to complete the installation 4 Back to Contents Page Installing the Microsoft Windows NT Operating System Drivers Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator De New Web Documentation LS LS User s Guide winnt htm 6 of 6 5 31 2000 9 47 12 AM ...

Page 99: ...creen Advanced Screen Boot Screen Security Screen Exit Screen Main Screen Table 1 Main Screen Options Option Function System Setup Options Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator De Web Documentation LS LS User s Guide setupopt htm 1 of 13 5 31 2000 9 48 26 AM ...

Page 100: ...ystem PS 2 mouse if attached or enable the touch pad Enabled enables the touch pad only Disabled allows the use of a serial mouse Summary Screen When Summary Screen is Enabled the default a Phoenix BIOS Setup Utility summary screen appears during system boot after the power on self test POST The summary screen lists many of the system setup settings When this option is set to Disabled the summary ...

Page 101: ...ns are DOS the default and Other Set this option to DOS unless your computer is running a non Microsoft operating system such as Linux External Hot Key Lets you use the Scroll Lock key on the external keyboard the same way you use the Fn key on the computer s keyboard Set this option to Scroll Lock the default if you are using an external keyboard Set this option to Disabled to disable this functi...

Page 102: ...u Table 3 I O Device Configuration Submenu Options Option Function Serial port A Lets you map the address of the serial port to avoid address conflicts with other devices or disable the port for security Dell recommends that you retain Auto the default to allow the operating system or the BIOS to configure the port automatically Other options are Disabled which disables the serial port and Enabled...

Page 103: ...ich disables the parallel port and Enabled To enter a custom configuration set Parallel Port to Enabled and then configure Mode Base I O Address and DMA channel Parallel port Mode Appears only if Parallel port is set to Enabled or Auto Lets you specify the operating mode of the parallel port Options are Output Only compatible mode Bi directional extended mode EPP ECP If you select ECP mode you can...

Page 104: ...ttached to the media bay connector If Primary is selected only the hard disk drive is accessible Modem Options are Auto the default and Disabled Setting Modem to Auto automatically configures the internal modem LAN Options are Auto the default and Disabled Setting LAN to Auto automatically configures the integrated network interface controller NIC Security Screen Table 4 Security Screen Options Sy...

Page 105: ... second time as instructed Set User Password To set a user password select Set User Password and press Enter Enter the new password and confirm it by entering it a second time as instructed Set Supervisor Password To set a supervisor password select Set Supervisor Password and press Enter Enter the new password and confirm it by entering it a second time as instructed Password on Boot To prompt fo...

Page 106: ...ff the power button turns the computer on and off When set to Suspend Resume the power button suspends or resumes the computer PM Control Enables or disables all power management features for the battery only or for both the battery and the AC power adapter AC Battery enables the power management features regardless of power source Battery Only the default enables power management features only wh...

Page 107: ...Customized Hard Disk Timeout Sets an inactivity timeout period for the hard disk drive After the specified period of inactivity if one is set the hard disk spindle motor powers down The motor starts up again at the first attempt to access the hard disk drive Settings are Off 30 Minutes 20 Minutes 10 Minutes 5 Minutes and 2 Minutes NOTE You can set this timeout only if Power Management is set to Cu...

Page 108: ... On Settings are On and Off NOTE To use this option you must set Suspend Mode to Save to RAM If Suspend Mode is set to Save to Disk Resume on Time does not function Resume Time Resume Time appears on the screen only when Resume On Time is set to On Use this option to specify a time for the computer to resume operation from suspend or standby mode NOTE To use this option you must set Suspend Mode t...

Page 109: ...evice up the list or F5 or the minus key to move it down the list The term boot refers to the computer s start up procedure When you turn on the computer it bootstraps itself into an operational state by loading into memory a small program which in turn loads the necessary operating system Table 6 Boot Screen Options Option Function Removable Devices If this option appears first on the list the co...

Page 110: ...e required boot files an error message appears Boot to LAN If this option appears first on the list the computer to attempt to boot first from a local area network LAN Exit Screen Table 7 Exit Screen Options Option Function Exit Saving Changes Saves the any changes you made and exits the system setup program Exit Discarding Changes Discards any changes you made and exits the system setup program S...

Page 111: ...ns you changed during the current session to their previous values Save Changes Saves any changes you made but does not exit the system setup program Back to Contents Page System Setup Options Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator D Web Documentation LS LS User s Guide setupopt htm 13 of 13 5 31 2000 9 48 27 AM ...

Page 112: ...ing your drive see both your operating system and your drive documentation To create the S2D file for computers running the Windows 95 or Windows 98 operating system perform the following steps Insert the Dell System Software CD into the CD ROM or DVD ROM drive 1 Turn on or restart the computer 2 Press F2 as soon as you see the Dell logo screen to enter the system setup program If you wait too lon...

Page 113: ...ou need to delete the S2D file at an MS DOS prompt type phdisk delete file and press Enter NOTICE The S2D file is placed in your computer s root directory where it may be a hidden file depending on how you set up your operating system Do not delete the file inadvertently To restore the default boot sequence perform the following steps Turn on or restart the computer 1 Press F2 as soon as you see t...

Page 114: ...PI CD ROM Drive and move it to the first position in the boot sequence 4 Press F10 to save the settings and exit the system setup program The computer restarts and automatically begins to run the Dell Diagnostics 5 Type x to exit to MS DOS mode 6 At the MS DOS prompt type d where d is the drive letter for your CD ROM or DVD ROM drive and press Enter Your MS DOS prompt changes from A to D assuming ...

Page 115: ...n on or restart the computer 1 Press F2 as soon as you see the Dell logo screen to enter the system setup program If you wait too long and the operating system begins to load into memory let the computer complete the load operation Then shut down the computer and try again 2 Enter the Boot screen and press F9 to restore the default boot sequence 3 Press F10 to save the settings and exit the system...

Page 116: ...able 1 The messages are listed alphabetically NOTE If the message is not listed in Table 1 see the documentation for the application programs that were running at the time the message appeared or the operating system documentation for an explanation of the message and a recommended action Table 1 System Error Messages Message Cause Action 0271 Check date and time settings The real time clock has r...

Page 117: ...ilure Fixed Disk The hard disk drive failed to initialize Remove and reseat the hard disk drive and reboot the computer If the problem persists run the Hard Disk Drive tests in the Dell Diagnostics 02B2 Incorrect drive A type run Setup 02B3 Incorrect drive B type run Setup The diskette drive is not identified properly in the system setup program Shut down the computer remove the drive from the ext...

Page 118: ...d previously customized for your computer If you receive this message the next time you restart the computer Call Dell for technical assistance 0270 Real time clock error The CMOS battery that supports data stored in NVRAM may be dead Call Dell for technical assistance 0231 Shadow RAM failed at offset nnnn Shadow RAM failed at address nnnn Call Dell for technical assistance 0210 Stuck Key If the b...

Page 119: ... interrupt request IRQ line To avoid this type of conflict check the documentation for the default IRQ line setting for each installed device Then consult Table 2 to configure the device for one of the available IRQ lines NOTES Installed devices cannot share the same COM port address The default address of your computer s serial port is COM1 To view IRQ line assignments in the Microsoft Windows 95...

Page 120: ...en the microprocessor or a program addresses a location within the conventional memory range it is physically addressing a location in main memory NOTE To view memory allocations in Windows 95 and Windows 98 click the Start button point to Settings and click Control Panel Double click the System icon Click the Device Manager tab and then double click Computer Table 3 Conventional Memory Map Addres...

Page 121: ...formation in Table 5 to determine if the memory address of an external device such as a PC Card conflicts with a memory address reserved by the computer Check the documentation of the external I O device to determine its memory address If a device s memory address conflicts with a memory address reserved by the computer change the address of the device NOTE To view I O addresses in Windows 95 and ...

Page 122: ...rive controller 01F0 01F7 Hard disk drive controller 0376 0376 IDE controller 0378 037F LPT1 03B0 03BB VGA 03C0 03DF VGA 03E0 03E1 PC Card controller 03F2 03F5 03F7 03F7 Diskette controller 03F8 03FF COM1 Back to Contents Page Error Messages IRQs and Memory Assignments Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator Desktop New Web Documentation LS LS U...

Page 123: ...s 3 If the preceding steps have not resolved the problem and you need to talk to a Dell technician call Dell s technical support service 4 When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon ...

Page 124: ...owing tools and information Technical information Details on every aspect of your system including hardware specifications Self diagnostic tools A system specific troubleshooting application for resolving many computer related issues by following interactive flowcharts Drivers files and utilities The latest drivers and basic input output system BIOS updates to keep your system functioning at its b...

Page 125: ...rvice is available 24 hours a day seven days a week You can also access this service through the technical support service For the telephone number to call refer to Contacting Dell TechFax Service Dell takes full advantage of fax technology to serve you better Twenty four hours a day seven days a week you can call the Dell TechFax line toll free for all kinds of technical information Using a touch...

Page 126: ...n Contacting Dell Problems With Your Order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call refer to Contacting Dell Product Information If you need information about additional products available from Dell or if you would like to p...

Page 127: ... more efficiently Remember to fill out the Diagnostics Checklist If possible turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer system itself Make sure the system documen...

Page 128: ...files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description of problem and troubleshooting procedures you performed Back to Contents Page Help Overview Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator De New Web Documentation LS LS Us...

Page 129: ...a direct dialed call to a location outside of your local telephone service area determine which codes to use if any in International Dialing Codes in addition to the local numbers provided in the other sections For example to place an international call from Paris France to Bracknell England dial the international access code for France followed by the country code for the U K the city code for Br...

Page 130: ...Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently International Dialing Codes Click a listed country to obtain the appropriate contact numbers Country City International Access Code Country Code City Code Australia Sydney 0011 61 2 Austria Vienna 900 43 1 Belgium Brussels 00 32 2 Brunei 673 Canada North York Ontario 011 Not ...

Page 131: ... 95 52 5 Netherlands Amsterdam 00 31 20 New Zealand 00 64 Norway Lysaker 095 47 Not required Poland Warsaw 011 48 22 Singapore Singapore 005 65 Not required South Africa Johannesburg 09 091 27 11 Spain Madrid 07 34 91 Sweden Upplands Vasby 009 46 8 Switzerland Geneva 00 41 22 Contacting Dell Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator De w Web Docum...

Page 132: ...de Toronto toll free 1 800 387 5759 Customer Care From within Toronto 416 758 2400 Customer Technical Support toll free 1 800 847 4096 Sales Direct Sales from outside Toronto toll free 1 800 387 5752 Sales Direct Sales from within Toronto 416 758 2200 Sales Federal government education and medical toll free 1 800 567 7542 Sales Major Accounts toll free 1 800 387 5755 TechConnect BBS Austin Texas U...

Page 133: ... Texas U S A 512 728 4600 728 3772 Mexico Colonia Granada NOTE Customers in Mexico call the U S A for access to the Automated Order Status System and AutoTech Automated Order Status System Austin Texas U S A 512 728 0685 AutoTech Automated technical support Austin Texas U S A 512 728 0686 Customer Technical Support 525 228 7870 Sales 525 228 7811 toll free 91 800 900 37 toll free 91 800 904 49 Cus...

Page 134: ...al systems purchased by governmental agencies local state or federal or educational institutions Customer Service and Technical Support Return Material Authorization Numbers toll free 1 800 234 1490 Dell Sales toll free 1 800 289 3355 toll free 1 800 879 3355 Spare Parts Sales toll free 1 800 357 3355 DellWareSM toll free 1 800 753 7201 DellWare FaxBack Service 512 728 1681 Fee Based Technical Sup...

Page 135: ...me Small Business Customer Care 01 795676 03 Preferred Accounts Corporate Customer Care 0660 8056 Home Small Business Technical Support 01 795676 04 Preferred Accounts Corporate Technical Support 0660 8779 Web site http support euro dell com at E mail tech_support_germany dell com Belgium Brussels Technical Support 02 481 92 88 Customer Care 02 481 91 19 Home Small Business Sales toll free 0800 16...

Page 136: ...cal support Technical Support 45170182 Customer Care 45170181 Switchboard 45170100 Fax Technical Support Upplands Vasby Sweden 859005594 Fax Switchboard 45170117 Web site http support euro dell com dk E mail den_support dell com Finland Helsinki Technical Support 09 253 313 60 Technical Support Fax 09 253 313 81 Customer Care 09 253 313 61 Fax 09 253 313 99 Switchboard 09 253 313 00 Contacting Del...

Page 137: ...web_fr_tech dell com Germany Langen Technical Support 06103 971 200 Technical Support Fax 06103 971 222 Home Small Business Customer Care 06103 971 530 Corporate Customer Care 06103 971 560 Preferred Accounts Customer Care 06103 971 420 TechConnect BBS 06103 971 666 Switchboard 06103 971 0 Web site http www dell de support E mail tech_support_germany dell com Ireland Technical Support 1 850 543 54...

Page 138: ...ort 2 57782 690 Customer Care 2 57782 555 Sales 2 57782 411 Fax 2 57503530 Switchboard 2 57782 1 Web site http support euro dell com it E mail support_italy dell com Luxembourg NOTE Customers in Luxembourg call Belgium for sales customer and technical assistance Technical Support Brussels Belgium 02 481 92 88 Home Small Business Sales Brussels Belgium toll free 080016884 Corporate Sales Brussels B...

Page 139: ...e Sales Fax 020 686 8003 Fax 020 686 8003 Switchboard 020 581 8818 Web site http support euro dell com nl E mail tech_nl dell com Norway Lysaker NOTE Customers in Norway call Sweden for fax technical support Technical Support 671 16882 Customer Care 671 16881 Switchboard 671 16800 Fax Technical Support Upplands Vasby Sweden 590 05 594 Fax Switchboard 671 16865 Web site http support euro dell com n...

Page 140: ... TechConnect BBS 91 329 33 53 Corporate Sales 902 100 185 Home Small Business Sales 902 118 541 Switchboard 91 722 92 00 Web site http support euro dell com es E mail es_support dell com Sweden Upplands Vasby Technical Support 08 590 05 199 Customer Care 08 590 05 169 Fax Technical Support 08 590 05 594 Sales 08 590 05 185 Web site http support euro dell com se Contacting Dell Dell Latitude LS Por...

Page 141: ...ales 01344 720000 AutoFax 0870 908 0510 Web site http support euro dell com uk E mail dell_direct_support dell com Asia and Other Regions Contact Numbers Country City Department Name or Service Area Code Local Number or Toll Free Number Australia Sydney Customer Technical Support Dell Dimension systems only 1 300 65 55 33 Customer Technical Support Other systems toll free 1 800 633 559 Contacting ...

Page 142: ... Hong Kong call Malaysia for customer assistance Technical Support toll free 800 96 4107 Customer Service Penang Malaysia 810 4949 Transaction Sales toll free 800 96 4109 Corporate Sales toll free 800 96 4108 Japan Kawasaki Technical Support toll free 0088 22 7890 Technical Support Server toll free 0120 1984 35 Technical Support Dimension and Inspiron toll free 0120 1982 56 Technical Support WorkS...

Page 143: ...NOTE Customers in Macau call Malaysia for customer assistance Technical Support toll free 0800 582 Customer Service Penang Malaysia 810 4949 Transaction Sales toll free 0800 581 Malaysia Penang Technical Support toll free 1 800 888 298 Customer Service 04 810 4949 Transaction Sales toll free 1 800 888 202 Corporate Sales toll free 1 800 888 213 New Zealand Technical Support Dell Dimension systems ...

Page 144: ...ical Support 011 709 7710 Customer Care 011 709 7710 Sales 011 706 7700 Fax 011 709 0495 Switchboard 011 709 7700 Web site http support euro dell com za E mail dell_za_support dell com Southeast Asian Pacific Countries excluding Australia Brunei China Hong Kong Japan Korea Macau Malaysia New Zealand Singapore Taiwan and Customer Technical Support Customer Service and Sales Penang Malaysia 60 4 810...

Page 145: ...228 0800 33 556 Corporate Sales toll free 0080 651 227 0800 33 555 Thailand NOTE Customers in Thailand call Malaysia for customer assistance Technical Support toll free 0880 060 07 Customer Service Penang Malaysia 810 4949 Sales toll free 0880 060 06 Back to Contents Page Contacting Dell Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator D Web Documentatio...

Page 146: ...ll it in the computer s external media bay NOTICE Protect the CD ROM and DVD ROM drives when they are not in the external media bay Do not squeeze a drive or place objects on top of it doing so could damage the drive motor Keep the drive as clean as possible To play a CD or DVD press the eject button on the face of the CD ROM or DVD ROM drive or press Fn e When the tray slides out place the disc i...

Page 147: ...e a clean dry cloth to remove dust smudges or fingerprints from the surface of the CD or DVD When cleaning wipe from the center of the CD or DVD to the edge Never use solvents such as benzene record cleaners or antistatic sprays to clean the CD or DVD Do not write on the surface of the CD or DVD Store CD or DVDs in their containers placing them in a cool dry place Extreme temperatures may damage C...

Page 148: ...D RW discs This format is supported as read only neither the CD ROM nor the DVD ROM drive can write to CD RW discs DVD 5 the DVD ROM drive supports the DVD 5 format Back to Contents Page CD ROM and DVD ROM Drives Dell Latitude LS Portable Computers User s Guide file C Documents and Settings Administrator D ew Web Documentation LS LS User s Guide cdrom htm 3 of 3 5 31 2000 9 56 37 AM ...

Page 149: ...ve press the eject button to release the diskette and then pull the diskette out of the drive When data is being accessed from the diskette drive the drive access indicator blinks NOTE As an alternative diskette drive configuration you can connect the diskette drive to the parallel connector on the back of the computer using an optional cable available from Dell If you are running either the Micro...

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