Dell Latitude E6400 ATG, Setup And Quick Reference Manual

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Troubleshooting
61
FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\trouble.fm
D E L L CO N F I D E N T I A L – P R E L I MI N A RY 2/ 1 0 /0 8 - F O R PR O O F O N LY
the hard drive. See Windows Help and Support for instructions (click
Start →
Help and Support
). If a large number of sectors are defective, back up the
data (if possible), and then reformat the hard drive.
S
E E K E RR O R
—
The operating system cannot find a specific track on the hard
drive.
S
HUTD O WN F A I L U RE
—
A chip on the system board may be malfunctioning.
Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on
page 52).
T
I M E
-
O F
-
D A Y CL OCK LO ST P O W E R
—
System configuration settings are
corrupted. Connect your computer to an electrical outlet to charge the
battery. If the problem persists, try to restore the data by entering the system
setup program, then immediately exit the program (see the
Service Manual
for this computer). If the message reappears, contact Dell (see "Contacting
Dell" on page 81).
T
I M E
-
O F
-
D A Y CL OCK S T O P PE D
—
The reserve battery that supports the system
configuration settings may require recharging. Connect your computer to an
electrical outlet to charge the battery. If the problem persists, contact Dell
(see "Contacting Dell" on page 81).
T
I M E
-
O F
-
D A Y N O T S E T
-
P L E A S E R U N T H E
S
YS T E M
S
E T U P P RO G RA M
—
The time
or date stored in the system setup program does not match the system clock.
Correct the settings for the
Date
and
Time
options. See the
Service Manual
for this computer for more information.
T
I M E R C H I P C O U N T E R
2
F A I L ED
—
A chip on the system board may be
malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell
Diagnostics" on page 52).
U
N E X PE C T E D I NT E R R U PT I N P RO TE C T E D M O D E
—
The keyboard controller may
be malfunctioning, or a memory module may be loose. Run the System
Memory tests and the Keyboard Controller test in the Dell Diagnostics (see
"Dell Diagnostics" on page 52).
X
:\
I S N O T A C C E S S I B L E
. T
H E D E V I C E I S N O T R E A D Y
—
Insert a disk into the
drive and try again.
W
A R N I N G
: B
A T T ER Y I S C R I T I C A L L Y L O W
—
The battery is running out of
charge. Replace the battery, or connect the computer to an electrical outlet;
otherwise, activate hibernate mode or shut down the computer.