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Troubleshooting
FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\trouble.fm
D E L L C O N F ID E N T IA L – P R E L IM I N A RY 2 / 1 0 /0 8 - F O R P R O O F O N LY
V
I D E O
Q
U A L I T Y
P R O B L E M S
—
Turn off the
Use Hardware Acceleration
option.
This feature takes advantage of the special processing in some graphics cards
to reduce processor requirements when playing DVDs and certain types of
video files.
C
A N N O T
P L A Y
S O M E
M E D I A
F I L E S
—
Because Dell MediaDirect provides access
to media files outside the Windows operating system environment, access to
licensed content is restricted. Licensed content is digital content that has
Digital Rights Management (DRM) applied to it. The Dell MediaDirect
environment cannot verify the DRM restrictions, so the licensed files cannot
be played. Licensed music and video files have a lock icon next to them. You
can access licensed files in the Windows operating system environment.
A
D J U S T I N G
T H E
C O L O R
S E T TI N G S
F O R
M O V I E S
T H A T
C O N T A I N
SC E N E S
T H A T
A R E
T O O
DA RK
O R
T O O
B R I G H T
—
Click
EagleVision
to use a video enhancement
technology that detects video content and dynamically adjusts the
brightness/contrast/saturation ratios.
NOTICE:
You cannot reinstall the Dell MediaDirect feature if you voluntarily
reformat the hard drive. Contact Dell for assistance (see "Contacting Dell" on
Other software problems
C
H E C K
T H E
SO FT WAR E
D O C U ME N T A T I O N
O R
C O N T A C T
T H E
S O F T W A RE
M A NU F A C T U RE R
F O R
T R O U B L E S H O O T I N G
I N F O R M A T I O N
—
• Ensure that the program is compatible with the operating system installed
on your computer.
• Ensure that your computer meets the minimum hardware requirements
needed to run the software. See the software documentation for
information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
B
A C K
U P
YO UR
F I L ES
I MM E D I A T E L Y
U
S E
A
V I R U S
-
SC A N N I N G
P R O G R A M
T O
CHE C K
T H E
HA RD
D R I V E
,
F L O P P Y
D I S K S
,
O R
CD
S
S
A V E
A N D
C L O S E
A N Y
O PE N
F I L E S
O R
PR OG RAM S
A N D
SH UT
D O W N
Y O U R