Dell Latitude D510, Quick Reference Manual

Page: 19 / 234

Quick Reference Guide
19
Solving Problems
Notebook System Software
Notebook System Software (NSS) is a utility that provides critical updates for your operating
system. Install the Notebook System Software program to gain support for Dell 3.5-inch USB
floppy drives, Intel
®
Pentium
®
M processors, Intel Celeron
®
M processors, optical drives, and USB
devices. NSS is necessary for correct operation of your Dell computer.
NOTICE:
NSS is critical for the correct operation of USB devices, including the Dell D/Bay, D/Dock,
D/Port, and D/View devices.
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide .
The computer does not start up
The computer stops responding
NOTICE:
You might lose data if you are unable to perform an operating system shutdown.
A program stops responding
E
NSURE THAT THE
A C
ADAPTER IS
F
IRMLY
C
ONNECTED TO
T
HE
C
OMPUTER AND TO
T
HE
E LECTRICAL O UTLET
T
URN THE COMPUTER OFF
—
If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
E ND THE PROGRAM —
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click Applications .
3
Click the program that is no longer responding.
4
Click End Task .