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Latitude 9510

Setup and specifications guide

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Regulatory Model: P94F/P95F
Regulatory Type: P94F001/P95F001

May 2020
Rev. A00

Summary of Contents for Latitude 9510

Page 1: ...Latitude 9510 Setup and specifications guide 1 Regulatory Model P94F P95F Regulatory Type P94F001 P95F001 May 2020 Rev A00 ...

Page 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...ensions and weight 16 Processors 16 Processors 17 Chipset 17 Operating system 17 Memory 18 Ports and connectors 18 Storage 18 Audio 19 Media card reader 19 Keyboard 19 Camera 20 Fingerprint reader optional 20 Touchpad 21 Touchpad gestures 21 Power adapter 21 Battery 22 Display 22 Wireless module 23 Computer environment 24 5 System setup 25 Boot menu 25 Navigation keys 25 Boot Sequence 26 System se...

Page 4: ...IOS on systems with BitLocker enabled 37 Updating your system BIOS using a USB flash drive 37 System and setup password 38 Assigning a system setup password 38 Deleting or changing an existing system setup password 39 6 Troubleshooting 40 Dell SupportAssist Pre boot System Performance Check diagnostics 40 Running the SupportAssist Pre Boot System Performance Check 40 Diagnostics 40 Diagnostic erro...

Page 5: ...ss network access when prompted Sign in or create and account if the internet is connected or create an offline account if its not On the Support and Protection screen enter your contact details 4 Locate and use Dell apps from the Windows Start menu Recommended Table 1 Locate Dell apps Dell apps Details Dell Product Registration Register your computer with Dell Dell Help Support Access help and su...

Page 6: ... with critical fixes and important device drivers as they become available Dell Digital Delivery Download software applications including software that is purchased but not pre installed on your computer 5 Create recovery drive for Windows NOTE It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows 6 Set up your Latitude 9510 ...

Page 7: ...views Display view 1 Proximity sensor 2 IR emitter 3 Ambient Light Sensor ALS 4 Camera IR RGB 5 Camera status light 6 IR emitter 7 Display panel 8 Battery status light Diagnostics status light 2 Latitude 9510 views 7 ...

Page 8: ...Top view Convertible 1 Microphones 2 Power button 3 Right speaker 4 Touchpad 5 Left speaker 8 Latitude 9510 views ...

Page 9: ...op view 1 Left Microphone 2 Camera shutter 3 Right Microphone 4 Power button with fingerprint reader optional 5 Right speaker 6 Touchpad with NFC optional 7 Left speaker Right view Latitude 9510 views 9 ...

Page 10: ...ort with PowerShare Left view 1 HDMI 2 0 Port 2 USB 3 2 Gen 2 Type C port with Thunderbolt 3 Power Delivery DisplayPort 3 USB 3 2 Gen 2 Type C port with Thunderbolt 3 Power Delivery DisplayPort 4 SIM card slot 5 microSD card slot 6 Contacted smart card reader optional 10 Latitude 9510 views ...

Page 11: ...Bottom view 1 Thermal vent 2 Service Tag label Latitude 9510 views 11 ...

Page 12: ...Modes NOTE The modes are applicable only to Latitude 9510 Convertible Topics Tablet mode Laptop mode Tent mode Stand mode Tablet mode 3 12 Modes ...

Page 13: ...Laptop mode Modes 13 ...

Page 14: ...Tent mode 14 Modes ...

Page 15: ...Stand mode Modes 15 ...

Page 16: ...3 Processors Processors Wattage Core count Threa d count Speed Cache Integrated graphics 10th Generation Intel Core i5 10210U 15 W 4 8 1 6 GHz 3 9 GHz 6 MB Intel UHD Graphics 10th Generation Intel Core i5 10310U 15 W 4 8 1 6 GHz to 4 0 GHz 6 MB Intel UHD Graphics 10th Generation Intel Core i7 10610U 15 W 4 8 1 8 GHz 4 3 GHz 8 MB Intel UHD Graphics 10th Generation Intel Core i7 10710U 15 W 6 12 1 1...

Page 17: ...ics 10th Generation Intel Core i7 10610U 15 W 4 8 1 8 GHz 4 3 GHz 8 MB Intel UHD Graphics 10th Generation Intel Core i7 10710U 15 W 6 12 1 1 GHz 3 9 GHz 12 MB Intel UHD Graphics 10th Generation Intel Core i7 10810U 15 W 4 8 1 1 GHz 4 0 GHz 12 MB Intel UHD Graphics 10th Generation Intel Core i7 10510U 15 W 4 8 1 8 GHz 4 9 GHz 8 MB TBD Chipset Table 5 Chipset Description Values Chipset Intel Q470 Pr...

Page 18: ... 0 port Docking port Supports docking through the Type C ports Power adapter port Two Power adapter USB Type C ports Security One Security cable slot wedge shaped Table 8 External ports External Media card reader 1 microSD card 4 0 slot SIM 1 uSIM slot WWAN only Table 9 Internal ports and connectors Internal M 2 One M 2 2230 slot for solid state drive NOTE To learn more about the features of diffe...

Page 19: ... Speakers Stereo Internal speaker amplifier Realtek ALC1309D External volume controls Supports external volume controls Speaker output Average 4 W Peak 5 W Subwoofer output Not supported Microphone Quad array microphone Media card reader Table 12 Media card reader specifications Description Values Type microSD card 4 0 slot Cards supported Secure Digital SD Secure Digital High Capacity SDHC Secure...

Page 20: ...he primary behavior of the function keys F1 F12 changing Function Key Behavior in BIOS setup program Camera Table 14 Camera specifications Description Values Number of cameras One Type RGB IR camera Location Front camera Sensor type CMOS RGB Ir Hybrid technology Resolution Camera Still image 0 90 megapixel Video 1280 x 720 VGA HD at 30 fps Infrared camera Still image 0 20 megapixel Video 640 x 360...

Page 21: ...t microsoft com Power adapter Table 17 Power adapter specifications Description Values Type 65 W USB Type C 90 W USB Type C Diameter connector 22 x 66 x 99 mm 0 87 x 2 6 x 3 9 in 22 x 66 x 130 mm 0 87 x 2 6 x 5 12 in Input voltage 100 to 240 VAC 100 to 240 VAC Input frequency 50 Hz to 60 Hz 50 Hz to 60 Hz Input current maximum 1 70 A 1 50 A Output current continuous 3 25 A 3 A 3 A 3 A 4 5 A 3 A3 A...

Page 22: ...rating conditions and can significantly reduce under certain power intensive conditions Charging time approximate 4 hours when the computer is off 4 hours when the computer is off 4 hours when the computer is off Life span approximate 300 discharge charge cycles 300 discharge charge cycles 1000 discharge charge cycles Coin cell battery Not supported Not supported Not supported Operating time Varie...

Page 23: ...0 degrees Vertical view angle 80 degrees 80 degrees Pixel pitch 0 17 mm 0 17 mm Power consumption maximum 2 19 W 2 29 W Anti reflective vs Anti smudge Anti glare Anti reflective anti smudge Touch options No Yes Stylus support No Yes Wireless module Table 20 Wireless module specifications Model number Intel Wi Fi 6 AX201 Qualcomm Snapdragon X20 Global Gigabit LTE eSIM capable Transfer rate max 2400...

Page 24: ...90 non condensing 0 to 95 non condensing Vibration maximum 0 66 GRMS 1 30 GRMS Shock maximum 110 G 160 G Altitude maximum 15 2 m to 3048 m 4 64 ft to 5518 4 ft 15 2 m to 10668 m 4 64 ft to 19234 4 ft Measured using a random vibration spectrum that simulates user environment Measured using a 2 ms half sine pulse when the hard drive is in use 24 Specifications of Latitude 9510 ...

Page 25: ...ell logo appears to initiate a one time boot menu with a list of the valid boot devices for the system Diagnostics and BIOS Setup options are also included in this menu The devices listed on the boot menu depend on the bootable devices in the system This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system Using the boot menu does not ...

Page 26: ...ing Diagnostics displays the SupportAssist screen The boot sequence screen also displays the option to access the System Setup screen System setup options NOTE Depending on the laptop and its installed devices the items listed in this section may or may not appear General options Table 22 General Option Description System Information This section lists the primary hardware features of your compute...

Page 27: ...is disabled by default USB Configuration Allows you to enable or disable the internal integrated USB configuration The options are Enable USB Boot Support Enable External USB Ports All the options are set by default NOTE USB keyboard and mouse always work in the BIOS setup irrespective of these settings Dell Type C Dock Configuration Allows you to connect to Dell WD and TB family of docks Type C D...

Page 28: ...ou to enable or disable the integrated audio controller By default the Enable Audio option is selected The options are Enable Microphone Enable Internal Speaker This option is set by default Keyboard Illumination This field lets you choose the operating mode of the keyboard illumination feature Disabled The Keyboard illumination will always be off or 0 Dim Enable the keyboard illumination feature ...

Page 29: ...e Camera Default Enable Secure Digital SD Card Secure Digital SD Card Boot Disabled Secure Digital Card SD Read Only Mode Disabled Video screen options Table 24 Video Option Description LCD Brightness Allows you to set the display brightness depending upon the power source On Battery 50 is default and On AC 100 default Dynamic Backlight Control This option enables or disables the Dynamic Backlight...

Page 30: ...you to change the System password when the administrator password is set Allow Non Admin Password Changes This option is set by default Non Admin Setup Changes Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set If disabled the setup options are locked by the admin password Allow Wireless Switch Changes This option is not set by default UE...

Page 31: ...ion is not set by default NOTE Hard Disk password should be cleared before the settings can be changed SMM Security Mitigation Allows you to enable or disable additional UEFI SMM Security Mitigation protection SMM Security Mitigation This option is not set by default Secure Boot Table 26 Secure Boot Option Description Secure Boot Enable Allows you to enable or disable the Secure Boot Feature Secur...

Page 32: ...Performance Option Description Multi Core Support This field specifies whether the processor has one or all cores enabled The performance of some applications improves with the additional cores All Default 1 2 3 Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of processor Enable Intel SpeedStep This option is set by default C States Control Allows you to enable or disable ...

Page 33: ...ss radio will ne enabled Control WLAN radio This option is not set by default Block Sleep This option lets you to block entering to sleep in operating system environment This option is not set by default Peak Shift Allows you enable of disable the Peak shift feature This feature when enabled minimizes the AC power usage at times of peak demand Battery does not charge between the Peak Shift start a...

Page 34: ...or of these keys Fn Lock Default Click one of the following options Lock Mode Disable Standard Lock Mode Enable Secondary Default Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps Click one of the following options Minimal Default Thorough Auto Extended BIOS POST Time Allows you to create an additional preboot delay Click one of the following options 0 s...

Page 35: ...ual Machine Monitor VMM can utilize the additional hardware capabilities provided by the Intel Virtualization technology Enable Intel Virtualization Technology This option is set by default VT for Direct I O Enables or disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by the Intel Virtualization technology for direct I O Enable VT for Direct I O ...

Page 36: ...This option is set by default Data Wipe Allows you to securely erase data from all internal storage devices Wipe on Next Boot This option is not set by default BIOS Recovery BIOS Recovery from Hard Drive This option is set by default Allows you to recover the corrupted BIOS from a recovery file on the HDD or an external USB drive BIOS Auto Recovery Allows you to recover the BIOS automatically NOTE...

Page 37: ...ctions on the screen Updating BIOS on systems with BitLocker enabled CAUTION If BitLocker is not suspended before updating the BIOS the next time you reboot the system it will not recognize the BitLocker key You will then be prompted to enter the recovery key to progress and the system will ask for this on each reboot If the recovery key is not known this can result in data loss or an unnecessary ...

Page 38: ...etup password You can assign a new System or Admin Password only when the status is in Not Set To enter the system setup press F2 immediately after a power on or reboot 1 In the System BIOS or System Setup screen select Security and press Enter The Security screen is displayed 2 Select System Admin Password and create a password in the Enter the new password field Use the following guidelines to a...

Page 39: ...m Security and press Enter The System Security screen is displayed 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password alter or delete the existing system password and press Enter or Tab 4 Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password...

Page 40: ...ey as the Dell logo appears 3 On the boot menu screen select the Diagnostics option 4 Click the arrow at the bottom left corner Diagnostics front page is displayed 5 Click the arrow in the lower right corner to go to the page listing The items detected are listed 6 To run a diagnostic test on a specific device press Esc and click Yes to stop the diagnostic test 7 Select the device from the left pa...

Page 41: ...problem persists replace the system board 2 6 System board Chipset error Flash latest BIOS version If problem persists replace the system board 2 7 LCD failure Flash latest BIOS version If problem persists replace the system board 2 8 LCD Power rail failure Replace the system board 3 1 CMOS battery failure Reset the CMOS battery connection If problem persists replace the system board 3 2 PCI or Vi...

Page 42: ...a DECREASING AVAILABLE MEMORY One or more memory modules may be faulty or improperly seated Reinstall the memory modules or if necessary replace them DISK C FAILED INITIALIZATION The hard drive failed initialization Run the hard drive tests in Dell Diagnostics DRIVE NOT READY The operation requires a hard drive in the bay before it can continue Install a hard drive in the hard drive bay ERROR READ...

Page 43: ... boot to non bootable media such as an optical drive Insert bootable media INVALID CONFIGURATION INFORMATION PLEASE RUN SYSTEM SETUP PROGRAM The system configuration information does not match the hardware configuration The message is most likely to occur after a memory module is installed Correct the appropriate options in the system setup program KEYBOARD CLOCK LINE FAILURE For external keyboard...

Page 44: ...hard drive Run the Windows error checking utility to check the file structure on the hard drive See Windows Help and Support for instructions click Start Help and Support If a large number of sectors are defective back up the data if possible and then format the hard drive SEEK ERROR The operating system cannot find a specific track on the hard drive SHUTDOWN FAILURE A chip on the system board may...

Page 45: ...e cables are connected and that the drive is installed properly and partitioned as a boot device Enter system setup and ensure that the boot sequence information is correct No timer tick interrupt A chip on the system board might be malfunctioning or motherboard failure NOTICE Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range Dell recommends th...

Page 46: ...ne based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or s...

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