Table 37. Disgnostic LED states(continued)
Amber LED state
White LED state
System state
Notes
3
6
SBIOS Flash Corruption
Flash corruption detected by
SBIOS
If problem persists, replace the
system board
3
7
ME error
Timeout waiting on ME to reply
to HECI message
If problem persists, replace the
system board
NOTE:
For diagnostics pattern 2-amber, 8-white connect an external monitor to isolate between system board or
graphics controller failure.
Diagnostic error messages
Table 38. Diagnostic error messages
Error messages
Description
AUXILIARY DEVICE FAILURE
The touchpad or external mouse may be faulty. For an external
mouse, check the cable connection. Enable the
Pointing Device
option in the System Setup program.
BAD COMMAND OR FILE NAME
Ensure that you have spelled the command correctly, put spaces in
the proper place, and used the correct path name.
CACHE DISABLED DUE TO FAILURE
The primary cache internal to the microprocessor has failed.
Contact Dell
CD DRIVE CONTROLLER FAILURE
The optical drive does not respond to commands from the
computer.
DATA ERROR
The hard drive cannot read the data.
DECREASING AVAILABLE MEMORY
One or more memory modules may be faulty or improperly seated.
Reinstall the memory modules or, if necessary, replace them.
DISK C: FAILED INITIALIZATION
The hard drive failed initialization. Run the hard drive tests in
Dell
Diagnostics
.
DRIVE NOT READY
The operation requires a hard drive in the bay before it can
continue. Install a hard drive in the hard drive bay.
ERROR READING PCMCIA CARD
The computer cannot identify the ExpressCard. Reinsert the card
or try another card.
EXTENDED MEMORY SIZE HAS CHANGED
The amount of memory recorded in non-volatile memory (NVRAM)
does not match the memory module installed in the computer.
Restart the computer. If the error appears again,
Contact Dell
THE FILE BEING COPIED IS TOO LARGE FOR THE
DESTINATION DRIVE
The file that you are trying to copy is too large to fit on the disk, or
the disk is full. Try copying the file to a different disk or use a larger
capacity disk.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING
CHARACTERS: \ / : * ? " < > | -
Do not use these characters in filenames.
GATE A20 FAILURE
A memory module may be loose. Reinstall the memory module or, if
necessary, replace it.
GENERAL FAILURE
The operating system is unable to carry out the command. The
message is usually followed by specific information. For example,
42
Troubleshooting
Summary of Contents for Latitude 9510
Page 11: ...Bottom view 1 Thermal vent 2 Service Tag label Latitude 9510 views 11 ...
Page 13: ...Laptop mode Modes 13 ...
Page 14: ...Tent mode 14 Modes ...
Page 15: ...Stand mode Modes 15 ...