Dell Latitude 3189 Owner'S Manual Download

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Technical specifications

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System specifications

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Processor specifications

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Memory specifications

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Storage specifications

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Audio specifications

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Video specifications

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Camera specifications

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Communication specifications

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Port and connector specifications

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Keyboard specifications

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Touchpad specifications

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Battery specifications

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AC adapter specifications

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Physical specifications

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Environmental specifications

System specifications

Feature

Specification

Chipset

Intel Apollo Lake (integrated with processor)

DRAM bus width

64-bit

Flash EPROM

SPI 128 Mbits

PCIe bus

100 MHz

External Bus
Frequency

PCIe Gen3 (8 GT/s)

Processor specifications

Feature

Specification

Types

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Intel Celeron Processor N3350 (6 W, 2 M cache, up to 2.4 GHz)

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Intel Pentium Processor N4200 (6 W, 2 M cache, up to 2.5 GHz)

Technical specifications

Summary of Contents for Latitude 3189

Page 1: ...Latitude 3189 Owner s Manual Regulatory Model P26T Regulatory Type P26T001 ...

Page 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 12 Rev A00 ...

Page 3: ...3 Keyboard 13 Removing keyboard 13 Installing keyboard 16 Solid State Drive SSD 17 Removing M 2 Solid State Drive SSD 17 Installing M 2 Solid State Drive SSD 18 Power switch board 18 Removing power switch board 18 Installing power switch board 19 Audio board 19 Removing audio board 19 Installing audio board 20 Power connector port 21 Removing power connector port 21 Installing power connector port...

Page 4: ...Chipsets 41 Identifying the chipset in Device Manager on Windows 10 41 Intel HD Graphics 41 Display options 41 Identifying the display adapter 41 Changing the screen resolution 41 Adjusting brightness in Windows 10 42 Connecting to external display devices 42 Memory features 42 Verifying system memory in Windows 10 42 Verifying system memory in system setup BIOS 42 Testing memory using ePSA 42 Gra...

Page 5: ...IOS 58 System and setup password 59 Assigning a system password and setup password 59 Deleting or changing an existing system and or setup password 60 6 Technical specifications 61 System specifications 61 Processor specifications 61 Memory specifications 62 Storage specifications 62 Audio specifications 62 Video specifications 62 Camera specifications 63 Communication specifications 63 Port and c...

Page 6: ...8 Contacting Dell 68 6 Contents ...

Page 7: ... tasks CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting t...

Page 8: ...omplete any replacement procedure ensure that you connect any external devices cards and cables before turning on your computer CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 1 Connect any external devices such as a port replicator or media base and replace any cards such as an ExpressCa...

Page 9: ...low the procedure in Before working inside your computer 2 Press in on the microSD card to release it from the computer 3 Remove the microSD card from the computer Installing microSD card 1 Slide the SD card into its slot until it clicks into place 2 Install the microSD card 3 Follow the procedure in After working inside your computer Base cover Removing base cover 1 Follow the procedure in Before...

Page 10: ...b Pry the base cover from the edge NOTE You may need a 3c plastic scribe to pry the base cover from the edge 4 Lift the base cover away from the computer 10 Removing and installing components ...

Page 11: ...the system 2 Press the edges of the cover until it clicks into place 3 Replace the M2 5x7 screws to secure the base cover to the computer 4 Install the microSD card 5 Follow the procedure in After working inside your computer Removing and installing components 11 ...

Page 12: ...battery If a battery gets stuck in a device as a result of swelling do not try to free it as puncturing bending or crushing a Lithium ion battery can be dangerous In such an instance the entire system should be replaced Contact https www dell com support for assistance and further instructions Always purchase genuine batteries from https www dell com or authorized Dell partners and re sellers Remo...

Page 13: ...all the a base cover b microSD card 5 Follow the procedure in After working inside your computer Keyboard Removing keyboard 1 Follow the procedure in Before working inside your computer 2 Remove the a microSD card b base cover c battery 3 To remove keyboard a Disconnect the keyboard cable from the system board 1 b Use the plastic scribe to the release the keyboard 2 Removing and installing compone...

Page 14: ...NOTE The two release holes for the keyboard are indicated by the KB labeling 4 Slide the keyboard outwards away from the computer 14 Removing and installing components ...

Page 15: ...NOTE Carefully pull the keyboard connector through the gap in the palm rest 5 Lift the keyboard away from the computer Removing and installing components 15 ...

Page 16: ...Installing keyboard 1 Align the keyboard trim with the tabs on the computer and press it until it clicks into place 2 Connect the keyboard cable on the system board 16 Removing and installing components ...

Page 17: ... Drive SSD Removing M 2 Solid State Drive SSD 1 Follow the procedure in Before working inside your computer 2 Remove the a microSD card b base cover c battery 3 To remove the SSD a Remove the M2 0x3 0 screw that secures the SSD card 1 b Slide and lift the SSD card from the system board 2 Removing and installing components 17 ...

Page 18: ...ase cover c microSD card 5 Follow the procedure in After working inside your computer Power switch board Removing power switch board 1 Follow the procedure in Before working inside your computer 2 Remove the a microSD card b base cover c battery 3 To remove the power switch a Disconnect the power switch cable from the power switch board 1 b Remove the M 2 0x3 0 screws that secure the power switch ...

Page 19: ... computer 3 Connect the power switch cable to the connector on the power switch board 4 Install the a battery b base cover c microSD card 5 Follow the procedure in After working inside your computer Audio board Removing audio board 1 Follow the procedure in Before working inside your computer 2 Remove the a microSD card b base cover c battery Removing and installing components 19 ...

Page 20: ...oard away from the computer 3 Installing audio board 1 Insert the audio board into the slot on the computer 2 Replace the M2 0x3 0 screw that secure the audio board to the computer 3 Connect the audio cable to the connector on the audio board 4 Install the a battery b base cover c microSD card 5 Follow the procedure in After working inside your computer 20 Removing and installing components ...

Page 21: ...ystem board 1 b Remove the M 2 0x3 0 screws that secure the power connector port on the computer 2 c Slide and lift the power connector port away from the computer 3 Installing power connector port 1 Insert the power connector port into the slot on the computer 2 Replace the M2 0x3 0 screw that secures the power connector port to the computer 3 Connect the power connector cable to the connector on...

Page 22: ...the procedure in Before working inside your computer 2 Remove the a microSD card b base cover c battery 3 To remove the coin cell battery a Disconnect the coin cell battery cable from the connector on the system board 1 b Pry the coin cell battery to release it from the adhesive and lift it away from the computer 2 22 Removing and installing components ...

Page 23: ...side your computer Speaker Removing speaker 1 Follow the procedure in Before working inside your computer 2 Remove the a microSD card b base cover c battery 3 To remove the speaker a Disconnect the speaker cable from the connector on the system board 1 b Remove the adhesive tape that secures the speaker cable on the computer 2 c Unroute the speaker cable from the routing channel 3 4 Remove the spe...

Page 24: ...tor on the system board 5 Install the a battery b base cover c microSD card 6 Follow the procedure in After working inside your computer Touchpad panel Removing touchpad 1 Follow the procedure in Before working inside your computer 2 Remove the a microSD card b base cover c battery d speaker 3 To remove the touchpad cable a Lift the latch and disconnect the touchpad cable from the computer 1 b Rem...

Page 25: ...the metal bracket to the touchpad on the computer NOTE Remove the adhesive tape that secures the speaker cable on the metal bracket 5 To remove metal bracket a Remove the adhesive tape 1 2 b Lift the metal bracket 3 Removing and installing components 25 ...

Page 26: ...6 Remove the touchpad from the computer 26 Removing and installing components ...

Page 27: ... the system board 7 Install the a speaker b battery c base cover d microSD card 8 Follow the procedure in After working inside your computer Display assembly Removing display assembly 1 Follow the procedure in Before working inside your computer 2 Remove the a microSD card b base cover c battery 3 To remove cables a Remove the screw M2 0x3 0 and lift the metal bracket that secures the WLAN card on...

Page 28: ...4 Disconnect the sensor cable on the system board and flip over the computer 1 2 28 Removing and installing components ...

Page 29: ...ove the display assembly a Remove the display hinge screws M2 0xM5 0 that secure the display assembly to the computer 1 b Lift the display assembly away from the computer 2 Removing and installing components 29 ...

Page 30: ...splay cable to the connector on the system board 5 Place the metal bracket over the display cable connector and tighten the M2 0x3 0 screws to secure the display cable to the computer 6 Connect the WLAN cables 7 Place the metal bracket and tighten the M2 0x3 0 screw to the WLAN cable on the system board 8 Install the a battery b base cover c microSD card 9 Follow the procedure in After working ins...

Page 31: ...ver 1 Follow the procedure in Before working inside your computer 2 Using the plastic scribe pry the edges of the display back cover 3 Remove the display back cover away from the computer Removing and installing components 31 ...

Page 32: ...Removing system board 1 Follow the procedure in Before working inside your computer 2 Remove the a microSD card b base cover c battery d SSD card 3 Disconnect the following cables a sensor cable 1 b world facing camera cable 2 c coin cell battery cable 3 d power board and audio cable 4 e speaker cable 5 f keyboard cable 6 g touch pad cable 7 h power connector cable 8 32 Removing and installing com...

Page 33: ... To remove metal bracket on the system board a Remove the screws on the metal bracket that secures the system board 1 b Lift the metal bracket off the system board 2 Removing and installing components 33 ...

Page 34: ...t the metal bracket that secures the WLAN card on the system board 1 2 b Disconnect the WLAN cables 3 c Remove the screws M2 0x 30 and lift the metal bracket that secures the display cable on the computer 4 5 d Lift the latch and disconnect the cable 6 34 Removing and installing components ...

Page 35: ...6 To remove the system board a Remove the screws that secure the system board on the palm rest assembly 1 b Lift the system board off the palm rest assembly 2 Removing and installing components 35 ...

Page 36: ...d 5 Connect the WLAN cables 6 Place the metal bracket on the WLAN card and tighten the M2 0x3 0 screw to secure the WLAN cable on the WLAN card 7 Place the metal bracket on the system board and tighten M2 0x3 0 screws to secure on the system board 8 Connect the following cables a power connector cable b touchpad cable c keyboard cable d speaker cable e audio cable f coin cell battery cable g camer...

Page 37: ...D card b base cover c battery d keyboard e SSD card f power switch board g audio h power connector i coin cell battery j speaker k touchpad l system board 3 To remove the world facing camera a Remove the adhesive tape that secures the camera 1 b Lift the camera away from the palm rest assembly 2 Removing and installing components 37 ...

Page 38: ... k base cover l microSD card 4 Follow the procedure in After working inside your computer Palm rest Replacing the palm rest 1 Follow the procedure in Before working inside your computer 2 Remove the a microSD card b base cover c battery d keyboard e SSD card f power switch board g audio h power connector i coin cell battery j speaker k touchpad l display assembly m system board n world facing came...

Page 39: ...b system board c display assembly d touchpad e speaker f coin cell battery g power connector h audio i power switch board j SSD card k keyboard l battery m base cover n microSD card 4 Follow the procedure in After working inside your computer Removing and installing components 39 ...

Page 40: ...the cable WARNING The power adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage Processors This laptop is shipped with the following processors Intel Celeron Processor N3350 6 W 2 M cache up to 2 4 GHz I...

Page 41: ...e with the CPU through the chipset This laptop is shipped with the Intel 100 Series chipset Identifying the chipset in Device Manager on Windows 10 1 Click All Settings on the Windows 10 Charms Bar 2 From the Control Panel select Device Manager 3 Expand System Devices and search for the chipset Intel HD Graphics This computer is shipped with the Intel HD Graphics graphics chipset Display options I...

Page 42: ...en only Memory features This laptop supports a maximum memory of 4 GB LPDDR3 1600 Mhz Verifying system memory in Windows 10 1 Tap the Windows button and select All Settings System 2 Under System tap About Verifying system memory in system setup BIOS 1 Turn on or restart your laptop 2 Perform one of the following actions after the Dell logo is displayed With keyboard Tap F2 until the Entering BIOS ...

Page 43: ...State Drive M 2 256GB SATA Class 20 Solid State Drive Identifying the hard drive in Windows 10 1 Click All Settings on the Windows 10 Charms Bar 2 Click Control Panel select Device Manager and expand Disk drives The hard drive is listed under Disk drives Identifying the hard drive in the BIOS 1 Turn on or restart your laptop 2 When the Dell logo appears perform one of the following actions to ente...

Page 44: ...t features Full duplex data transfers and support for new transfer types Backward USB 2 0 compatibility New connectors and cable The topics below cover some of the most commonly asked questions regarding USB 3 0 USB 3 1 Gen 1 Speed Currently there are 3 speed modes defined by the latest USB 3 0 USB 3 1 Gen 1 specification They are Super Speed Hi Speed and Full Speed The new SuperSpeed mode has a t...

Page 45: ...previously weren t USB territory like external RAID storage systems Listed below are some of the available SuperSpeed USB 3 0 USB 3 1 Gen 1 products External Desktop USB 3 0 USB 3 1 Gen 1 Hard Drives Portable USB 3 0 USB 3 1 Gen 1 Hard Drives USB 3 0 USB 3 1 Gen 1 Drive Docks Adapters USB 3 0 USB 3 1 Gen 1 Flash Drives Readers USB 3 0 USB 3 1 Gen 1 Solid state Drives USB 3 0 USB 3 1 Gen 1 RAIDs Op...

Page 46: ...ng the way for true 3D gaming and 3D home theater applications Content Type Real time signaling of content types between display and source devices enabling a TV to optimize picture settings based on content type Additional Color Spaces Adds support for additional color models used in digital photography and computer graphics 4K Support Enables video resolutions far beyond 1080p supporting next ge...

Page 47: ...ped with the laptop the camera turns on Similarly if you are chatting on the internet and the application requests to access the webcam the webcam turns on Starting the camera application 1 Tap or click the Windows button and select All apps 2 Select Camera from the apps list 3 If the Camera App is not available in the apps list search for it Technology and components 47 ...

Page 48: ...48 Technology and components ...

Page 49: ...oot menu depend on the bootable devices in the system This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system Using the boot menu does not make any changes to the boot order stored in the BIOS The options are Legacy Boot Internal HDD Onboard NIC UEFI Boot Windows Boot Manager Other Options BIOS Setup BIOS Flash Update Diagnostics Cha...

Page 50: ... password Navigation keys NOTE For most of the System Setup options changes that you make are recorded but do not take effect until you restart the system Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field Enter Selects a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable Tab Mo...

Page 51: ...s of your computer System Information Displays BIOS Version Service Tag Asset Tag Ownership Tag Ownership Date Manufacture Date Express Service Code the Signed Firmware update enabled by default Memory Information Primary Hard Drive SATA Displays Memory Installed Memory Available Memory Speed Memory Channels Mode Memory Technology Processor Information Displays Processor Type Core Count Processor ...

Page 52: ...he stored system battery power through the USB PowerShare port This option is disabled by default Audio This field enables or disables the integrated audio controller By default the Enable Audio option is selected The options are Enable Microphone by default enable Enable Internal Speaker default enable Debug Memory Frequency Configuration Allows you to enable or disable the following devices Memo...

Page 53: ...long Password Configuration Allows you to specify the minimum and max password lengths of the Administrator and System passwords min 4 by default if you want to change you can increase the number max 32 you can decrease the number Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password when they are set The options are Disabled enabled by d...

Page 54: ...t enabled by default Admin Setup Lockout Allows you to prevent users from entering Setup when an Administrator password is set Default Setting This option is enabled Master password lockout This option is not enabled by default Secure Boot screen options Option Description Secure Boot Enable This option enables or disables the Secure Boot feature Disabled Default Enabled Expert Key Management Allo...

Page 55: ...ed Enable Multi Core Support Default setting The option is enabled Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature Enable Intel SpeedStep Default setting The option is enabled C States Control Allows you to enable or disable the additional processor sleep states C states Default setting The option is enabled Intel TurboBoost Allows you to enable or disable the Intel Tur...

Page 56: ...system runs only in battery even if the AC is attached Enable peak shift Set battery threshold 15 to 100 15 enabled by default Advanced Battery Charge Configuration This option enables you to maximize the battery health By enabling this option your system uses the standard charging algorithm and other techniques during the nonwork hours to improve the battery health Disabled Default setting Disabl...

Page 57: ... speed up the boot process by bypassing some of the compatibility steps The options are Minimal enabled by default Thorough Auto Extended BIOS POST Time Allows you to create an extra preboot delay The options are 0 seconds enabled by default 5 seconds 10 seconds Full Screen Log Enable Full Screen Logo not enabled Wireless screen options Option Description Wireless Device Enable Allows you to enabl...

Page 58: ...em Setup Power events SupportAssist system resolution Option Description Auto OS Recovery Threshold The Auto OS Recovery Threshold setup option controls the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery Tool OFF 1 2 default 3 Updating the BIOS It is recommended to update your BIOS System Setup on replacing the system board or if an update is available For...

Page 59: ...IOS settings of your computer CAUTION The password features provide a basic level of security for the data on your computer CAUTION Anyone can access the data stored on your computer if it is not locked and left unattended NOTE Your computer is shipped with the system and setup password feature disabled Assigning a system password and setup password You can assign a new System Password only when t...

Page 60: ... and press Enter The System Security screen is displayed 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password alter or delete the existing system password and press Enter or Tab 4 Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password when prom...

Page 61: ...and connector specifications Keyboard specifications Touchpad specifications Battery specifications AC adapter specifications Physical specifications Environmental specifications System specifications Feature Specification Chipset Intel Apollo Lake integrated with processor DRAM bus width 64 bit Flash EPROM SPI 128 Mbits PCIe bus 100 MHz External Bus Frequency PCIe Gen3 8 GT s Processor specificat...

Page 62: ...udio Controller Realtek ALC3234 Stereo conversion Digital audio out through HDMI up to 7 1 compressed and uncompressed audio Internal interface High definition audio codec External interface Stereo headset mic combo Speakers Two Internal speaker amplifier 2 W RMS per channel Volume controls Hot keys Video specifications Feature Specification Type Integrated on system board hardware accelerated GPU...

Page 63: ... maximum 1280 x 720 pixels Diagonal viewing angle 74 Communication specifications Features Specification Wireless Internal wireless local area network WLAN Intel Dual Band Wireless AC 7265 802 11AC 2x2 Wi Fi BT 4 2 LE Solder Down Card Port and connector specifications Feature Specification Audio Stereo headset mic combo Video One 19 pin HDMI connector USB One USB 3 1 Gen1with PowerShare One USB 3 ...

Page 64: ...g Width 97 00 mm 3 82 inches Height 5 9 mm 0 232 inch Voltage 11 4 V DC Life span 300 discharge per charge cycles Temperature range Operating Charge 0 C to 50 C 32 F to 122 F Discharge 0 C to 70 C 32 F to 158 F Operating 0 C to 35 C 32 F to 95 F Non operating 40 C to 65 C 40 F to 149 F Coin cell battery 3 V CR2032 lithium coin cell AC adapter specifications Feature Specification Type 65 W Input vo...

Page 65: ...m 11 96 inches Depth 207 9 mm 8 18 inches Starting weight 3 25 lbs 1474 9 g Environmental specifications Temperature Specifications Operating 0 C to 35 C 32 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity maximum Specifications Operating 10 to 90 non condensing Storage 5 to 95 non condensing Altitude maximum Specifications Operating 0 m to 3048 m 0 ft to 10 000 ft Non operating 0 m ...

Page 66: ...ostics boot by either of the methods that are suggested below 1 Power on the computer 2 As the computer boots press the F12 key when the Dell logo is displayed 3 In the boot menu screen use Up Down arrow key to select the Diagnostics option and then press Enter NOTE The Enhanced Pre boot System Assessment window displays listing all devices detected in the computer The diagnostics starts running t...

Page 67: ...s un provision Intel vPro and reset the system date and time The following items are unaffected by the RTC reset Service Tag Asset Tag Ownership Tag Admin Password System Password HDD Password Key Databases System Logs The following items may or may not reset based on your custom BIOS setting selections The Boot List Enable Legacy OROMs Secure Boot Enable Allow BIOS Downgrade Troubleshooting 67 ...

Page 68: ... service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support link based on...

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