Dell Insprion 8100 Setup Manual Download

Page: 57 / 80

Restoring Your Operating System

NOTE:

If you wait too long and the

operating system logo appears, continue to

wait until you see the Microsoft

Windows

desktop; then, shut down your computer

and try again.

NOTE:

The next steps change the boot

sequence for one time only. On the next

start‑up, the computer boots according to

the devices specified in the system setup

program.

When the boot device list appears, highlight

CD/DVD/CD-RW Drive

and press <Enter>.

Press any key to

Boot from CD-ROM

Follow the instructions on the screen to

complete the installation.

Summary of Contents for Insprion 8100

Page 1: ...SETUP GUIDE ...

Page 2: ......

Page 3: ...SETUP GUIDE Model D03M series Type D03M001 SETUP GUIDE ...

Page 4: ...ELL logo YOURS IS HERE Studio XPS Dell On Call and DellConnect are trademarks of Dell Inc Intel is a registered trademark and Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows Windows Vista and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a ...

Page 5: ... 13 Connect to the Internet Optional 14 Using Your Studio XPS Desktop 18 Front View Features 18 Top View Features 20 Back View Features 22 Back Panel Connectors 24 Software Features 26 Dell DataSafe Online Backup 31 Dell Dock 32 Solving Problems 33 Beep Codes 33 Network Problems 34 Power Problems 35 Memory Problems 36 Lockups and Software Problems 38 Using Support Tools 40 Dell Support Center 40 S...

Page 6: ...nd Customer Service 57 DellConnect 57 Online Services 57 Automated Order Status Service 58 Product Information 59 Returning Items for Repair Under Warranty or for Credit 59 Before You Call 61 Contacting Dell 62 Finding More Information and Resources 64 Basic Specifications 66 Appendix 71 Macrovision Product Notice 71 Information for NOM or Official Mexican Standard only for Mexico 72 Index 73 ...

Page 7: ...WARNING Before you begin any of the procedures in this section read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance Setting Up Your Studio XPS Desktop ...

Page 8: ...6 Setting Up Your Studio XPS Desktop Lifting Your Computer To ensure safety and to avoid any damage to your computer lift it by holding the lift points in the front and back of your computer ...

Page 9: ...on and a level surface to place your computer Restricting airflow around your computer may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 inches at the back of the computer and a minimum of 5 1 cm 2 inches on all other sides You should never place your computer in an enclosed space such as a cabinet or a drawer when it is powered on ...

Page 10: ...n purchase the DVI to VGA adapter HDMI to DVI adapter and additional HDMI or DVI cables at www dell com Use the appropriate cable based on the connectors available on your computer and display See the following table to identify the connectors on your computer and display NOTE When connecting to a single display connect the display to ONLY ONE of the connectors on your computer ...

Page 11: ...9 Setting Up Your Studio XPS Desktop Connection Type Computer Cable Display DVI to DVI DVI cable DVI to VGA DVI to VGA adapter VGA cable HDMI to HDMI HDMI cable HDMI to DVI HDMI to DVI adapter DVI cable ...

Page 12: ...10 Setting Up Your Studio XPS Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer ...

Page 13: ...t it now NOTE Use only an Ethernet cable to connect to the network connector RJ45 connector Do not plug a telephone cable RJ11 connector into the network connector To connect your computer to a network or a broadband device connect one end of the network cable to the network port or the broadband device Connect the other end of the network cable to the network connector RJ45 connector on the back ...

Page 14: ...12 Setting Up Your Studio XPS Desktop Connect the Power Cable Press the Power Button ...

Page 15: ...The Windows setup screens will take you through several procedures including accepting license agreements setting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system NOTE It is recommended that you download and install the latest BIOS and driver...

Page 16: ...ne at www dell com Setting Up a Wired Connection If you are using a dial up connection connect the telephone line to the external USB modem optional and to the telephone wall jack before you set up your Internet connection If you are using a DSL or cable satellite modem connection contact your ISP or cellular telephone service for setup instructions To complete setting up your wired Internet conne...

Page 17: ...less router To set up your connection to a wireless router Windows Vista Save and close any open files and exit any 1 open programs Click 2 Start Connect To Follow the instructions on the screen to 3 complete the setup Windows 7 Save and close any open files and exit any 1 open programs Click 2 Start Control Panel Network and Internet Network and Sharing Center Connect to a network Follow the inst...

Page 18: ...er Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one To set up your Internet connection Windows Vista NOTE The following instructions are applicable to the Windows default view so they may not apply if you set your Dell computer to the Windows classic view Save and close any open files and exit any 1 open programs Click 2 Start Contro...

Page 19: ... 7 Save and close any open files and exit any 1 open programs Click 2 Start Control Panel Click 3 Network and Internet Network and Sharing Center Set up a new connection or network Connect to the Internet The Connect to the Internet window appears NOTE If you do not know which type of connection to select click Help me choose or contact your ISP Follow the instructions on the screen and 4 use the ...

Page 20: ...18 Using Your Studio XPS Desktop This section provides information about the features available on your Studio XPS desktop Front View Features 9 7 8 2 3 5 6 4 1 ...

Page 21: ... FlexBay slot Can support a Media Card Reader or an additional hard drive 6 FlexBay cover Covers the FlexBay slot 7 USB 2 0 connectors 2 Connects to USB devices that are connected occasionally such as memory keys digital cameras and MP3 players 8 Optical drive eject buttons 2 Press the marked portion on the lower end of the button to eject the disc tray 9 Hard drive activity light Turns on when th...

Page 22: ...20 Using Your Studio XPS Desktop Top View Features 5 3 2 1 6 4 ...

Page 23: ...devices or secure cables to avoid clutter 5 Power button and light Turns the computer on or off when pressed The light in the center of this button indicates the power state Off The computer is either turned off or is not receiving power Solid white The computer is on Solid amber The computer is in sleep state or there may be a problem with either the system board or the power supply Blinking ambe...

Page 24: ...22 Using Your Studio XPS Desktop Back View Features 2 3 4 5 6 7 1 ...

Page 25: ...e available on all computers 4 Back panel connectors Connects USB audio video and other devices to the appropriate connectors 5 Expansion card slots Provides access to connectors on any installed PCI and PCI Express cards 6 Security cable slot Attaches a commercially available security cable to your computer NOTE Before you buy a security cable ensure that it works with the security cable slot on ...

Page 26: ...carries an audio signal without going through an analog audio conversion process 2 eSATA connector Connects to external SATA storage devices 3 HDMI connector Connects to a TV for both audio and video signals NOTE For a monitor without built in speakers only the video signal will be read 4 USB 2 0 connectors 4 Connects to USB devices such as a mouse keyboard printer external drive or MP3 player ...

Page 27: ...o recording or playback devices such as a microphone cassette player CD player or VCR 10 Center subwoofer connector Connects to a center speaker or subwoofer 11 Network connector and light Connects your computer to a network or broadband device The network activity light blinks when the computer is transmitting or receiving data A high volume of network traffic may make this light appear to be in ...

Page 28: ...an e mail accout and upload or download files Entertainment and Multimedia You can use your computer to watch videos play games create your own CDs listen to music and radio stations Your optical disc drive may support multiple disc media formats including CDs DVDs and Blu ray Discs if the option is selected at the time of purchase You can download or copy pictures and video files from portable de...

Page 29: ...the display properties window Windows Vista Right click an open area of the desktop 1 Click 2 Personalize to open the Personalize appearance and sounds window and learn more about your customization options Windows 7 Right click an open area of the desktop 1 Click 2 Personalize to open the Change the visuals and sounds on your computer window and learn more about your customization options ...

Page 30: ... by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime High performance Provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance Windows 7 Power saver Saves power on your computer by reducing system performance to ...

Page 31: ...Windows Classic view Click 1 Start Control Panel System and Maintenance Welcome Center Transfer files and settings If the User Account Control window appears click Continue Follow the instructions on the 2 Windows Easy Transfer wizard Windows 7 Click 1 Start Control Panel In the search box type 2 Transfer and then click Transfer files from another computer Follow the instructions on the 3 Windows ...

Page 32: ...nd Maintenance Back Up and Restore Center Back up files If the User Account Control window appears click Continue NOTE Certain editions of Windows Vista provide an option to back up your computer Follow the instructions on the 2 Back Up Files wizard Windows 7 Click 1 Start Control Panel System and Security Back Up and Restore Click 2 Set up backup Follow the instructions on the 3 Configure Backup ...

Page 33: ... is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft fire or natural disasters You can access the service on your computer using a password protected account For more information go to delldatasafe com To schedule backups Double click the Dell DataSafe Online 1 icon on the taskbar Follow the instructions that app...

Page 34: ...t click the Dock click 1 Add Category The Add Edit Category window is displayed Enter a title for the category in the 2 Title field Select an icon for the category from the 3 Select an image box Click 4 Save Add an Icon Drag and drop the icon to the Dock or a category Remove a Category or Icon Right click the category or icon on the Dock 1 and click Delete shortcut or Delete category Follow the in...

Page 35: ... problems This series of beeps called a beep code identifies a problem Write down the beep code and contact Dell see Contacting Dell on page 62 Beep Code Possible Problem One Possible motherboard failure BIOS ROM checksum failure Two No RAM detected NOTE If you installed or replaced the memory module ensure that the memory module is seated properly Three Possible motherboard failure Chipset error ...

Page 36: ...ck the cable to ensure it is plugged in and not damaged Check the status of the link integrity light The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status Off The computer is not detecting a physical connection to the network Green A good connection exists between a 10 100 Mbps network and the computer Am...

Page 37: ...ce such as a lamp Ensure that the power supply light on the back of the computer is on If the light is off there may be a possible problem with the power supply or the power cable If the problem persists contact Dell see Contacting Dell on page 62 If the power light is solid white and the computer is not responding The display may not be connected or powered on Ensure that the display is properly ...

Page 38: ...n cables Too many devices connected to a power strip Multiple power strips connected to the same electrical outlet Memory Problems If you receive an insufficient memory message Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements If necessary install additional memory see the Se...

Page 39: ...ry module is compatible with your computer Your computer supports DDR3 memory For more information about the type of memory supported by your computer see Basic Specifications on page 66 Run the Dell Diagnostics see Dell Diagnostics on page 43 Reseat the memory modules see the Service Manual at support dell com manuals to ensure that your computer is successfully communicating with the memory ...

Page 40: ...s installation instructions in its documentation or on CD If the computer stops responding or a solid blue screen appears CAUTION You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off Then resta...

Page 41: ... scanning program to check the hard drive or CDs Save and close any open files or programs and shut down your computer through the Start menu Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements...

Page 42: ...links to access Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PC CheckUp About Your System System Documentation Warranty Info...

Page 43: ...uter failed to complete the boot routine three consecutive times for the same error see Contacting Dell on page 62 for assistance CMOS checksum error Possible motherboard failure or RTC battery low Battery needs replacement See the Service Manual at support dell com manuals or see Contacting Dell on page 62 for assistance CPU fan failure CPU fan has failed CPU fan needs replacement See the Service...

Page 44: ...tioning or motherboard failure See the Service Manual at support dell com manuals or see Contacting Dell on page 62 for assistance USB over current error Disconnect the USB device Your USB device needs more power for it to function properly Use an external power source to connect the USB device or if your device has two USB cables connect both of them NOTICE Hard Drive SELF MONITORING SYSTEM has r...

Page 45: ...teps Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 38 and run the Dell Diagnostics before you contact Dell for technical assistance It is recommended that you print these procedures before you begin NOTE Dell Diagnostics works only on Dell computers NOTE The Drivers and Utilities disc is optional and may not ship with yo...

Page 46: ...press Enter This may invoke the Pre Boot System Assessment PSA on your computer NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities disc If P...

Page 47: ...he Choose An Option window Select the test you want to run 4 If a problem is encountered during a test 5 a message appears with an error code and a description of the problem Write down the error code and problem description and contact Dell see Contacting Dell on page 62 NOTE The Service Tag for your computer is displayed at the top of each test screen If you contact Dell technical support will a...

Page 48: ...d try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight 3 CD DVD CD RW and press Enter Select the 4 Boot from CD ROM option from the menu that appears and press Enter Type 5 1 to start the CD menu and press Enter to proceed Select 6 R...

Page 49: ...contact Dell see Contacting Dell on page 62 NOTE The Service Tag for your computer is displayed at the top of each test screen If you contact Dell technical support will ask for your Service Tag When the tests are complete close the test 9 screen to return to the Choose An Option window To exit the Dell Diagnostics and restart the computer click Exit Remove the 10 Drivers and Utilities disc ...

Page 50: ...oblem Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer This procedure permanently deletes all data on the hard drive and removes any programs installed after you received the computer Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem If you received an Operating System disc with you...

Page 51: ...ou set your Dell computer to the Windows Classic view Starting System Restore Click 1 Start In the 2 Start Search box type System Restore and press Enter NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action Click 3 Next and follow the remaining prompts on the screen In the even...

Page 52: ...operating state it was in when you purchased your computer without erasing the existing personal files and data To schedule backups Double click the Dell DataSafe Local icon 1 on the taskbar Choose 2 Full System Backup to create and schedule automatic backup of all the data in your computer To restore data Turn off your computer 1 Remove any recently added internal 2 hardware and disconnect device...

Page 53: ...Restore CAUTION Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer If possible back up the data before using this option Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem NOTE Dell Factory Image Restore may not be available in certain countri...

Page 54: ...ss the recovery options log on as a 5 local user To access the command prompt type administrator in the User name field then click OK Click 6 Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore Click 7 Next The Confirm Data Deletion screen appears NOTE If yo...

Page 55: ...Manager Right click the device for which the new 4 driver was installed and click Properties Click the 5 Drivers tab Roll Back Driver If Device Driver Rollback does not resolve the problem then use System Restore to return your operating system to the operating state it was in before you installed the new device driver See System Restore on page 49 CAUTION Before performing the installation back u...

Page 56: ...r computer or whether you requested the disc the Dell Drivers and Utilities disc and Operating System disc may not ship with your computer Reinstalling Microsoft Windows The reinstallation process can take 1 to 2 hours to complete After you reinstall the operating system you must also reinstall the device drivers virus protection program and other software Save and close any open files and exit an...

Page 57: ...your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight 6 CD DVD CD RW Drive and press Enter Press any key to 7 Boot from CD ROM Follow the instructions on the screen to complete the installation ...

Page 58: ...ll Support online If the preceding steps have not resolved the 5 problem see Contacting Dell on page 62 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code ...

Page 59: ...ort associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to support dell com dellconnect Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell...

Page 60: ... address as your password Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call your region see Contacting Dell on page 62 If you have a problem with your o...

Page 61: ...ranty or for Credit Prepare all items being returned whether for repair or credit as follows NOTE Before you return the product to Dell make sure to back up any data on the hard drive and on any other storage device in the product Remove any and all confidential proprietary and personal information as well as removable media such as CDs and PC Cards Dell is not responsible for any of your confiden...

Page 62: ...messages reported by the Dell Diagnostics see Dell Diagnostics on page 43 Include any accessories that belong with the 4 item s being returned power cables software guides and so on if the return is for credit Pack the equipment to be returned in the 5 original or equivalent packing materials NOTE You are responsible for paying shipping expenses You are also responsible for insuring any product re...

Page 63: ...lephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Diagnostic Checklist Name Date Address Phone number Service Tag and Express Service Code located on a label on the top of the computer Return Ma...

Page 64: ... 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer serv...

Page 65: ...63 Getting Help ...

Page 66: ... updates can be found at support dell com learn more about your operating system maintaining peripherals RAID Internet Bluetooth networking and e mail the Dell Technology Guide available on your hard drive or at support dell com manuals upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part the Service Manual at support dell com manual...

Page 67: ...l com regulatory_compliance find your Service Tag Express Service Code You must use the Service Tag to identify your computer on support dell com manuals or to contact technical support the top of your computer the Dell Support Center To launch the Dell Support Center click the icon in the taskbar find drivers and downloads access technical support and product help check on your order status for n...

Page 68: ...nd upgrading your computer For more detailed specifications see the Comprehensive Specifications at support dell com manuals NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer ...

Page 69: ...650 IntelCore i3 540 IntelCore i3 540 System chipset Intel H57 RAID support RAID 0 striping RAID 1 mirroring Memory Connectors four internally accessible DDR3 DIMM sockets Memory type 1066 MHz or 1333 MHz DDR3 DIMMs non ECC memory only Configurations possible 4 GB 6 GB 8 GB 12GB and 16 GB Minimum 4 GB Maximum 16 GB NOTE For instructions on upgrading memory see the Service Manual at support dell co...

Page 70: ...y accessible two 3 5 inch bays for SATA hard drives Audio Type Integrated 7 1 channel High Definition Audio with S PDIF support Video Integrated Intel Graphics Media Accelerator HD Discrete PCI Express x16 card Communication Wireless optional WiFi Bluetooth wireless technology Physical Height 407 75 mm 16 02 inches Width 185 81 mm 7 31 inches Depth 454 67 mm 17 9 inches Weight 10 18 kg 22 4 lb ...

Page 71: ...ack panel USB 2 0 compliant connectors Audio front panel microphone and headphone connectors back panel six connectors for 7 1 support External connectors S PDIF one digital S PDIF optical connector eSATA one back panel connector IEEE 1394 one back panel 6 pin serial connector DVI 24 pin connector HDMI 19 pin connector ...

Page 72: ...erating 0 25 GRMS Non Operating 2 2 GRMS Maximum shock measured with the hard drive in head parked position and a 2 ms half sine pulse Operating 40G for 2 ms with a change in velocity of 20 in s 51 cm s Computer Environment Non Operating 50G for 26 ms with a change in velocity of 320 in s 813 cm s Altitude maximum Operating 15 2 to 3 048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft A...

Page 73: ...ts and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited ...

Page 74: ...M Importer Dell México S A de C V Paseo de la Reforma 2620 Flat 11 Col Lomas Altas 11950 México D F Regulatory model number Regulatory Type Input Voltage Input Frequency Rated Output Current D03M D03M001 115 230 VAC 50 60 Hz 8 A 4 A For details read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www ...

Page 75: ... 28 Contacting Dell online 62 customer service 57 customizing your energy settings 28 D data backing up 30 DataSafe Local Backup 50 DellConnect 57 Dell Diagnostics 43 Dell Factory Image Restore 48 Dell support website 65 Diagnostic Checklist 61 drivers and downloads 65 DVDs playing and creating 26 E eject button 19 email addresses for technical support 58 Index ...

Page 76: ...68 hard drive activity light 19 hardware problems diagnosing 43 Hardware Troubleshooter 43 I IEEE 1394 connector 25 Internet connection 14 ISP Internet Service Provider 14 L line in connector 21 M memory problems solving 36 memory support 67 microphone connector 21 N network connection fixing 34 network connector location 25 ...

Page 77: ...g Windows 53 restoring data 50 restoring factory image 51 S security cable slot 23 Service Tag 21 61 shipping products for return or repair 59 software features 26 software problems 38 solving problems 33 support email addresses 58 support sites worldwide 57 System Messages 41 System Restore 48 T technical support 57 U USB 2 0 back connectors 24 front connectors 19 ...

Page 78: ...76 Index W warranty returns 59 Windows Program Compatibility Wizard 38 reinstalling 54 wireless network connection 34 ...

Page 79: ......

Page 80: ...0MX36CA00 www dell com support dell com www dell com support dell com Printed in the U S A ...

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