background image

27

Solving Problems 

If the power light is solid white and the 
computer is not responding

 — The display may 

not be connected or powered on. Ensure that 

the display is properly connected and then turn 

it off then back on.

If the power light is blinking white

 — The 

computer is in standby mode. Press a key on the 

keyboard, move the pointer on the trackpad or 

a connected mouse, or press the power button 

to resume normal operation.

If the power light is solid amber

 — The 

computer has a power problem or an internal 

device malfunction. For assistance contact Dell, 

see “Contacting Dell” on page 46.

If the power light is blinking amber

 — The 

computer is receiving electrical power, but 

a device might be malfunctioning or incorrectly 

installed. You may have to remove and then 

reinstall the memory modules (for information 

on removing and replacing memory modules, 

see the 

Service Manual

 on the Dell Support 

website at 

support.dell.com

).

If you encounter interference that hinders 
reception on your computer

 — An unwanted 

signal is creating interference by interrupting or 

blocking other signals. Some possible causes of 

interference are:

Power, keyboard, and mouse extension 

• 

cables.
Too many devices connected to a power strip.

• 

Multiple power strips connected to the same 

• 

electrical outlet.

Memory Problems 

If you receive an insufficient memory 
message—

Save and close any open files and exit any 

• 

open programs you are not using to see 

if that resolves the problem.
See the software documentation 

• 

for minimum memory requirements. 

If necessary, install additional memory 

(See the 

Service Manual

 on the Dell 

Support website at 

support.dell.com

).

Summary of Contents for Inspiron 1318

Page 1: ...SETUP GUIDE INSPIRON ...

Page 2: ......

Page 3: ... Model PP25L SETUP GUIDE INSPIRON ...

Page 4: ...er countries Microsoft Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their produc...

Page 5: ...ce Status Lights 12 Right Side Features 14 Left Side Features 16 Front Side Features 17 Computer Base and Keyboard Features 18 Media Controls 19 Display Features 20 Removing and Replacing the Battery 21 Using the Optical Disc Drive 22 Software Features 23 Network Problems 25 Solving Problems 25 Power Problems 26 Memory Problems 28 Lockups and Software Problems 28 Dell Support Center 31 Using Suppo...

Page 6: ...tion 39 Getting Help 41 Technical Support and Customer Service 42 DellConnect 42 Online Services 42 AutoTech Service 43 Product Information 44 Returning Items for Repair Under Warranty or for Credit 44 Before You Call 45 Contacting Dell 46 Finding More Information and Resources 48 Basic Specifications 50 Index 59 ...

Page 7: ...on and a level surface to place your computer Restricting airflow around your Inspiron computer may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 in at the back of the computer and a minimum of 5 1 cm 2 in on all other sides You should never put your computer in an enclosed space such as a cabinet or drawer when it is powered on NOTICE Placing or stacking hea...

Page 8: ...rs and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage Check the Wireless Switch If you plan to use wireless connections make sure the wireless switch is in the On position Using The Wireless Switch To turn on the wireless switch slide it from the rear to the front of the compu...

Page 9: ...7 Setting Up Your Inspiron Laptop Connect the Network Cable optional If you plan to use a wired network connection plug in the network cable Press the Power Button ...

Page 10: ...nusable Connect to the Internet Optional NOTE ISPs and ISP offerings vary by country To connect to the Internet you need an external modem or network connection and an Internet service provider ISP Your ISP will offer one or more of the following Internet connection options DSL connections that provide high speed Internet access through your existing telephone line or cellular telephone service Wi...

Page 11: ...l USB modem or WLAN adapter is not part of your original order you can purchase one from the Dell website at dell com Setting Up a Wired Internet Connection If you are using a dial up connection connect the telephone line to the external USB modem optional and to the telephone wall jack before you set up your Internet connection If you are using a DSL or cable satellite modem connection contact yo...

Page 12: ...p an Internet connection with a different ISP perform the steps in the following section NOTE If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later NOTE Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you ge...

Page 13: ...satellite modem cable TV modem or Bluetooth wireless technology connection Chose b Dial up if you will use an optional USB dial up modem or ISDN NOTE If you do not know which type of connection to select click Help me choose or contact your ISP Follow the instructions on the screen and 5 use the setup information provided by your ISP to complete the setup ...

Page 14: ... status lights located to the left of the power button provide information for wireless communication and keyboard input options 1 2 3 4 5 1 Num Lock light Turns on when the numeric keypad Num Lock key is enabled 2 Caps Lock light Turns on when the uppercase letter Caps Lock key is enabled 3 Scroll Lock light Turns on when the scroll lock function is enabled Using Your Inspiron Laptop ...

Page 15: ... To turn on the wireless switch slide it away from the front of the computer until it clicks into place Off On 5 Bluetooth status light optional Turns on when a card with Bluetooth wireless technology is enabled NOTE The card with Bluetooth wireless technology is an optional feature To turn off Bluetooth wireless right click the bluetooth icon in the notification area of your desktop and click Dis...

Page 16: ...eless technology The wireless switch may be in the Off position when your computer is shipped to you To turn the switch On slide the switch away from the front of the computer until it clicks into place Off On NOTE This switch can be deactivated through Dell QuickSet or the BIOS system setup program 2 ExpressCard slot Supports one ExpressCard The computer ships with a plastic blank installed in th...

Page 17: ...use non standard size or shape discs including mini CDs and mini DVDs or you will damage the drive 4 USB 2 0 connector Connects a USB device such as a mouse keyboard printer external drive or MP3 player 5 Security cable slot Used to attach a commercially available antitheft device to the computer NOTE Before you buy an antitheft device ensure that it works with the security cable slot on your comp...

Page 18: ...n use 2 VGA connector Connects to a monitor or projector 3 Network connector If you are using a cabled network signal this connects your computer to a network or broadband device 4 USB connector Connects to a USB device such as a mouse keyboard printer external drive or MP3 player 5 IEEE 1394 connector Connects to high speed serial multimedia devices such as digital video cameras ...

Page 19: ...nnector Connects to a microphone or input signal for use with audio programs 3 8 in 1 Media card reader Provides a fast and convenient way to view and share digital photos music videos and documents stored on the following digital memory cards Secure digital SD memory card SDHC Secure Digital High Capacity card Multi Media Card MMC Memory Stick Memory Stick PRO xD Pictur e Card type M and type H ...

Page 20: ...rsor drag or move selected items and left click by tapping the surface 2 Touch pad buttons Provide left and right click functions those on like a mouse 3 Keyboard The settings for this keyboard can be personalized by using Dell QuickSet For more information see the Dell Technology Guide 4 Media Controls Controls CD DVD and media playback ...

Page 21: ...ly touch the symbol and then release The control s symbol will shine for 2 seconds to confirm your selection then fade away Eject the disc Play the previous track or chapter Stop Play or pause Play the next track or chapter Mute the sound Turn down the volume Turn up the volume ...

Page 22: ...d on selections you made when purchasing your computer your computer may not include a camera 3 Camera optional Built in camera for video capture conferencing and chat Based the on selections you made when purchasing your computer your computer may not include a camera 4 Right digital array microphone optional Combines with the left digital array microphone to provide high quality sound for video ...

Page 23: ...chased from Dell Do not use batteries from other computers CAUTION Before removing the battery shut down the computer and remove external cables including the AC adapter To remove the battery Shut down the computer and turn it over 1 Slide the battery release latch until it clicks 2 into place Slide the battery out 3 To replace the battery slide it into the bay until it clicks into place ...

Page 24: ... move the computer while playing or recording CDs and DVDs Place the disc in the center of the disc slot with the label facing upwards and gently push the disc into the slot The drive will automatically pull the disc in and begin reading its content To eject a disc from the drive gently touch the eject control The control will flash to confirm a few seconds before ejecting the disc ...

Page 25: ...o music and internet radio stations Your optical disc drive may support multiple disc media formats including CDs and DVDs You can download or copy pictures and video files from portable devices such as digital cameras and cell phones Optional software applications enable you to organize and create music and video files that can be recorded to disc saved on portable products such as MP3 players an...

Page 26: ...f the computer and by reducing the amount of energy consumed by your computer over its lifetime High performance This power option provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files ...

Page 27: ...e network connection is lost The wireless switch may be off To turn on the wireless switch slide it from the rear to the front of the computer until it clicks into place Off On The wireless router is offline or wireless has been disabled on the computer Check your wireless router to ensure it is powered on and connected to your data source cable modem or network hub Re establish your connection to...

Page 28: ...ity light on the network connector is only for the wired cable connection The link integrity light does not provide status for wireless connections Power Problems If the power light is off The computer is either turned off or is not receiving power Reseat the power cable into both the power connector on the computer and the electrical outlet If the computer is plugged into a power strip ensure tha...

Page 29: ...incorrectly installed You may have to remove and then reinstall the memory modules for information on removing and replacing memory modules see the Service Manual on the Dell Support website at support dell com If you encounter interference that hinders reception on your computer An unwanted signal is creating interference by interrupting or blocking other signals Some possible causes of interfere...

Page 30: ... 33 Reseat the memory modules see the Service Manual on the Dell Support website at support dell com to ensure that your computer is successfully communicating with the memory Lockups and Software Problems If the computer does not start up Ensure that the power cable is firmly connected to the computer and to the electrical outlet If a program stops responding End the program Press Ctrl Shift Esc ...

Page 31: ...version of Windows In the welcome screen click 2 Next Follow the instructions on the screen 3 If a solid blue screen appears Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your pointer or mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off Then restart your computer If you have other software proble...

Page 32: ...rements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with the program If necessary uninstall and then reinstall the program Dell Support Center ...

Page 33: ... Windows Vista Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PCCheckUp About Your System System Documentation Warranty Information System Information Upgrades Accessories The top of the Dell Support Center home page displays your system s mo...

Page 34: ...ery low Replace the battery See the Service Manual on the Dell Support website at support dell com or see Contacting Dell on page 46 for assistance CPU fan failure CPU fan has failed Replace the CPU fan See the Service Manual on the Dell Support website at support dell com Hard disk drive failure Possible hard disk drive failure during HDD POST see Contacting Dell on page 46 for assistance Hard di...

Page 35: ... you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem S M A R T error possible hard disk drive failure This feature can be enabled or disabled in the BIOS setup see Contacting Dell on page 46 for assistance Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured...

Page 36: ...Diagnostics from your hard drive or from the Drivers and Utilities media Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive NOTE If your computer cannot display a screen image see Contacting Dell on page 46 Ensure that the computer is connected to an 1 electrical outlet that is known to be working properly Turn...

Page 37: ...then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight 3 CD DVD CD RW and press Enter Select the 4 Boot from CD ROM option from the menu that appears and press Enter Type 1 to start the CD menu and pres...

Page 38: ...system problem If you received an Operating System disc with your computer you can use it to restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem System Restore The Windows operating systems provide a System Restore option which allows you to return your comput...

Page 39: ...click Continue otherwise contact your administrator to continue the desired action Click 3 Next and follow the remaining prompts on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last System Restore NOTE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete...

Page 40: ...u received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using Factory Image Restore Dell Factory Image Restore Turn on the computer When the Dell logo 1 appears press F8 several times to access the Vista Advanced Boot Options Window Se...

Page 41: ...e Driver Rollback does not resolve the problem then use System Restore to return your operating system to the operating state it was in before you installed the new device driver See Using Microsoft Windows System Restore on page 36 NOTICE Before performing the installation back up all data files on your primary hard drive For conventional hard drive configurations the primary hard drive is the fi...

Page 42: ...ars Restart the computer 4 When the DELL logo appears press F12 5 immediately NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system se...

Page 43: ...of Dell Support online If the preceding steps have not resolved the 5 problem see Contacting Dell on page 46 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service ...

Page 44: ...ssociate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to support dell com and click DellConnect Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www...

Page 45: ...en you call AutoTech use your touch tone telephone to select the subjects that correspond to your questions For instructions on accessing the telephone number to call your region see Contacting Dell on page 46 Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording...

Page 46: ...a copy of the invoice and a letter 3 describing the reason for the return Include a copy of the Diagnostics Checklist 4 see Diagnostic Checklist on page 45 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 33 Include any accessories that belong with 5 the item s being returned power cables software guides and so on if the re...

Page 47: ...telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Diagnostic Checklist Name Date Address Phone number Service Tag bar code on the back or bottom of the computer Express Service Code Return Mat...

Page 48: ...rnet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit 1 support dell com Verify your coun...

Page 49: ...47 Getting Help ...

Page 50: ...om learn more about your operating system maintaining peripherals RAID Internet Bluetooth networking and e mail the Dell Technology Guide installed on your hard drive upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part the Service Manual on the Dell Support website at support dell com NOTE In some countries opening and replacing par...

Page 51: ...at www dell com regulatory_compliance find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support the back or bottom of your computer find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate informat...

Page 52: ...egarding the configuration of your computer click Start Help and Support and select the option to view information about your computer Processor Types Intel Core 2 Duo Intel Celeron Intel Celeron Dual Core Intel Pentium Dual Core L2 cache 512 KB 1 MB 2 MB or 4 MB per core External bus frequency 533 MHz 667 MHz or 800 MHz Express Card ExpressCard controller Mobile Intel Express GM 965 or PM 965 Exp...

Page 53: ...y type 667 MHz and 800 MHz DDR2 SODIMM Memory configuration possible 1 GB 1 5 GB 2 GB 3 GB 4 GB NOTE For instructions on upgrading your memory see the Service Manual on the Dell Support website at support dell com Computer Information System Chipset Mobile Intel Express GM 965 or PM 965 Data bus width 64 bits DRAM bus width dual channel 2 64 bit buses Processor address bus width 32 bits Flash EPRO...

Page 54: ...WLAN Mini Card Bluetooth wireless technology Video Video type integrated on system board Video controller Intel 965 GM Video memory Up to 384 MB of system memory LCD interface LVDS Video Video type discrete video card Video controller nVIDIA GeForce 8400M GS Video memory 128 MB GeForce 8400M GS LCD interface LVDS Camera optional Pixel 2 0 megapixel Video resolution 320x240 1600x1200 640x480 at 30f...

Page 55: ...one in connector stereo headphone speaker connector Speaker two 4 ohm speakers Internal speaker amplifier 2 watt per channel into 4 ohms Volume controls program menus media control buttons Ports and Connectors Audio microphone connector one stereo headphone speakers connector IEEE 1394a 4 pin serial connector Mini Card one Type IIIA Mini Card slot Network adapter RJ 45 port USB two 4 pin USB 2 0 c...

Page 56: ... rate 60 Hz Operating angle 0 closed to 140 Luminance 200 min 220 typ cd m CCFL 5 point avg Display Viewing Angles Horizontal 40 CCFL min Vertical 15 30 CCFL min Pixel pitch 0 2235 mm Controls brightness can be controlled through keyboard shortcuts see Dell Technology Guide for more information Keyboard Number of keys 86 103 U S and Canada 87 104 Europe 90 107 Japan Layout QWERTY AZERTY Kanji ...

Page 57: ...eight 41 9 mm 1 64 in 9 cell 29 5 mm 1 16 in 4 6 cell Battery Width 276 5 mm 10 8 in 9 cell 206 4 mm 8 12 in 4 6 cell Weight 0 53 kg 1 17 lb 9 cell 0 37 kg 0 82 lb 6 cell 0 26 kg 0 57 lb 4 cell Voltage 11 1 VDC 6 9 cell 14 8 VDC 4 cell Charge time approximate Computer off 4 hours Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under c...

Page 58: ... voltage 100 240 VAC Input current maximum 1 5 A 1 6 A Input frequency 50 60 Hz Output power 65 W or 90 W AC Adapter Ouput current 90 W 5 62 A maximum at 4 second pulse 4 62 A continuous Ouput current 65 W 3 9 A maximum at 4 second pulse 3 34 A continuous Rated output voltage 19 5 1 VDC Dimensions 65 W Height 29 0 mm 1 14 in Width 46 2 mm 1 83 in Depth 107 0 mm 4 21in Weight with cables 0 25 kg 0 ...

Page 59: ...1 lb Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Physical Height 25 4 mm to 38 37 mm 1 in to 1 51 in Width 318 mm 12 55 in Depth 238 mm 9 37 in Weight with 4 cell battery Configurable to less than 2 14 kg 4 72 lb Computer Environment Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F ...

Page 60: ...trum that simulates user environment Operating 0 66 GRMS Storage 1 3 GRMS Maximum shock measured with hard drive in head parked position and a 2 ms half sine pulse Operating 110 G Storage 163 G Computer Environment Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne contaminant level G2 or lower as defined by ISA S71 04 1985 ...

Page 61: ...creating 23 chipset 51 computer capabilities 23 computer setting up 5 connect ing to the Internet 8 using dial up 9 via DSL 9 via WLAN 9 conserving energy 24 Contacting Dell online 46 customer service 42 customizing your desktop 23 your energy settings 24 D damage avoiding 5 data backing up 24 DellConnect 42 Dell Diagnostics 34 Index ...

Page 62: ...22 drivers and downloads 49 DVDs playing and creating 23 E email addresses for technical support 43 energy conserving 24 expansion bus 52 F finding more information 48 FTP login anonymous 43 H hardware problems diagnosing 33 Hardware Troubleshooter 33 help getting assistance and support 41 I Internet connection 8 ISP Internet Service Provider 8 M memory problems solving 28 memory support 51 Micros...

Page 63: ...information and purchasing 44 R reinstalling Windows 36 resources finding more 48 restoring factory image 38 S setup before you begin 5 shipping products for return or repair 44 software features 23 software problems 28 solving problems 25 specifications 50 support email addresses 43 support sites worldwide 42 System Messages 32 system reinstall options 36 System Restore 36 ...

Page 64: ... ventilation ensuring 5 W warranty returns 44 Windows reinstalling 36 Windows Vista Program Compatibility Wizard 29 reinstalling 40 setup 8 wired network network cable connecting 7 wireless network connection 25 wireless switch 6 13 25 ...

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