29
Solving Problems
Turn the computer off. If you are unable to get a
response by pressing a key on your keyboard or
moving your mouse, press and hold the power
button for at least 8 to 10 seconds until the
computer turns off. Then restart your computer.
If a program is designed for an earlier
Microsoft
®
Windows
®
operating system —
Run the Program Compatibility Wizard.
The Program Compatibility Wizard configures
a program so that it runs in an environment
similar to non-Windows Vista operating system
environments.
Click
1.
Start
→
Control Panel
→
Programs
→
Use an older program with this
version of Windows
.
In the welcome screen, click
2.
Next
.
Follow the instructions on the screen.
3.
If a solid blue screen appears
— Turn the
computer off. If you are unable to get a
response by pressing a key on your keyboard or
moving your pointer or mouse, press and hold
the power button for at least 8 to 10 seconds
until the computer turns off. Then restart your
computer.
If you have other software problems
—
Back up your files immediately.
•
Use a virus-scanning program to check the
•
hard drive or CDs.
Save and close any open files or programs
•
and shut down your computer through the
Start
menu.
Check the software documentation or
•
contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible
–
with the operating system installed on
your computer.
Summary of Contents for Inspiron 1318
Page 1: ...SETUP GUIDE INSPIRON ...
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Page 3: ... Model PP25L SETUP GUIDE INSPIRON ...
Page 49: ...47 Getting Help ...
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