Technical Support
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9
Technical Support
This appendix contains these major sections:
•
•
Contacting the Technical Assistance Center
•
Requesting a hardware replacement
The iSupport website
iSupport provides a range of documents and tools to assist you with effectively using Dell Force10
equipment and mitigating the impact of network outages. Through iSupport you can obtain technical
information regarding Dell Force10 products, access to software upgrades and patches, and open and
manage your Technical Assistance Center (TAC) cases. Dell Force10 iSupport provides integrated,
secure access to these services.
Accessing iSupport services
The URL for iSupport is
http://www.force10networks.com/support/.
You must have a userid and password
to access iSupport services. If you do not have one, you can request one at the website:
•
On the Dell Force10 Support page, click the
Account Request
link.
•
Fill out the User Account Request form, and click
Send
. You will receive your userid and
password by E-Mail.
•
To access iSupport services, click the
LOGIN
link, and enter your userid and password.
Summary of Contents for Force10 S55
Page 1: ...Installing the S55 System ...
Page 12: ...12 The S55 System w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 16: ...16 Site Preparations w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 30: ...30 Power Supplies w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 36: ...36 Access the console ports w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 48: ...48 Technical Support w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 49: ......
Page 50: ...w w w d ell com support dell com Printed in the U S A ...
