Dell EMC PowerEdge R650 Installation And Service Manual Download Page 1

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Dell EMC PowerEdge R650

Installation and Service Manual

Part Number: E69S Series
Regulatory Type: E69S001
July 2021
Rev. A01

Summary of Contents for EMC PowerEdge R650

Page 1: ...Dell EMC PowerEdge R650 Installation and Service Manual Part Number E69S Series Regulatory Type E69S001 July 2021 Rev A01 ...

Page 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...firmware 24 Options to download and install OS drivers 25 Downloading drivers and firmware 25 Chapter 4 Minimum to POST and system management configuration validation 26 Minimum configuration to POST 26 Configuration validation 26 Error messages 27 Chapter 5 Installing and removing system components 28 Safety instructions 28 Before working inside your system 29 After working inside your system 29 ...

Page 4: ... installation guidelines 63 Intel Persistent Memory 200 series BPS installation guidelines 64 Removing a memory module 69 Installing a memory module 70 Processor and heat sink module 71 Removing the processor and heat sink module 71 Removing the processor from the processor heat sink module 73 Installing the processor 74 Installing the processor heat sink module 78 Removing the liquid cooling modu...

Page 5: ...VGA port 132 Power supply unit 133 Hot spare feature 133 Removing a power supply unit blank 133 Installing a power supply unit blank 134 Removing a power supply unit 135 Installing a power supply unit 135 Optional serial COM port 136 Removing the serial COM port 136 Installing the serial COM port 138 System board 140 Removing the system board 140 Installing the system board 141 Restoring the syste...

Page 6: ...k Sync 2 indicator codes 160 iDRAC Direct LED indicator codes 160 LCD panel 161 Viewing Home screen 162 Setup menu 162 View menu 162 NIC indicator codes 163 Power supply unit indicator codes 163 Drive indicator codes 165 Using system diagnostics 166 Dell Embedded System Diagnostics 166 Chapter 9 Getting help 168 Recycling or End of Life service information 168 Contacting Dell Technologies 168 Acce...

Page 7: ...ument provides an overview about the system information about installing and replacing components technical specifications diagnostic tools and guidelines to be followed while installing certain components 1 About this document 7 ...

Page 8: ... install GPUs network cards or other PCIe devices on your system that are not validated and tested by Dell Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty For more information see the Dell EMC PowerEdge R650 Technical Specifications on the product documentation page Topics Front view of the system Rear view of the system Inside the system ...

Page 9: ...rvice Tag NIC MAC address and so on If you have opted for the secure default access to iDRAC then the Information tag will also contain the iDRAC secure default password Figure 2 Front view of 8 x 2 5 inch SAS SATA drive system Table 2 Features available on the front of the system Item Ports panels and slots Icon Description 1 Left control panel N A Contains the system health system ID status LED ...

Page 10: ...s indicator NOTE The iDRAC Quick Sync 2 indicator is available only on certain configurations Status LED Enables you to identify any failed hardware components There are up to five status LEDs and an overall system health LED Chassis health and system ID bar For more information see the Status LED indicators section Quick Sync 2 wireless Indicates a Quick Sync enabled system The Quick Sync feature...

Page 11: ...ompliant operating system 2 USB 2 0 compliant port The USB port is a 4 pin connector and 2 0 compliant This port enables you to connect USB devices to the system 3 iDRAC Direct LED indicator N A The iDRAC Direct LED indicator lights up to indicate that the iDRAC Direct port is actively connected to a device 4 iDRAC Direct port Micro AB USB The iDRAC Direct port Micro AB USB enables you to access t...

Page 12: ...ss option is activated The Quick Sync 2 feature allows management of the system using mobile devices This feature aggregates hardware firmware inventory and various system level diagnostic error information that can be used in troubleshooting the system You can access system inventory Dell Lifecycle Controller logs or system logs system health status and also configure iDRAC BIOS and networking pa...

Page 13: ...icated port Enables you to remotely access iDRAC For more information see the iDRAC User s Guide at www dell com poweredgemanuals 10 System identification button Press the system ID button To locate a particular system within a rack To turn the system ID on or off To reset iDRAC press and hold the button for more than 16 seconds NOTE To reset iDRAC using system ID ensure that the system ID button ...

Page 14: ...o remotely access iDRAC For more information see the iDRAC User s Guide at www dell com poweredgemanuals 10 System identification button Press the system ID button To locate a particular system within a rack To turn the system ID on or off To reset iDRAC press and hold the button for more than 16 seconds NOTE To reset iDRAC using system ID ensure that the system ID button is enabled in the iDRAC s...

Page 15: ...C dedicated port Enables you to remotely access iDRAC For more information see the iDRAC User s Guide at www dell com poweredgemanuals 10 System identification button Press the system ID button To locate a particular system within a rack To turn the system ID on or off To reset iDRAC press and hold the button for more than 16 seconds NOTE To reset iDRAC using system ID ensure that the system ID bu...

Page 16: ...r processor 2 B2 3 Riser 3 4 Riser 2 5 Intrusion switch 6 Power supply unit PSU 2 7 Power supply unit PSU 1 8 IDSDM Internal USB card port 9 BOSS S2 module 10 Heat sink for processor 1 11 Memory DIMM socket for processor 1 A6 12 Drive backplane 13 fPERC 14 Service Tag 16 Dell EMC PowerEdge R650 system overview ...

Page 17: ...que Express Service Code and Service Tag are used to identify the system The information tag is located on the front of the system that includes system information such as the Service Tag Express Service Code Manufacture date NIC MAC address QRL label and so on If you have opted for the secure default access to iDRAC the Information tag also contains the iDRAC secure default password If you have o...

Page 18: ...Tag MEST label is located on the rear of the system that includes the Service Tag ST Express Service Code Exp Svc Code and Manufacture Date Mfg Date The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel Alternatively the Service Tag information is located on a label on the left wall of the chassis System information label The system information label is located o...

Page 19: ...Figure 13 Service information Dell EMC PowerEdge R650 system overview 19 ...

Page 20: ...e rail solutions compatible with your system see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https i dell com sites csdocuments Business_solutions_engineering Docs_Documents en rail rack matrix pdf The document provides the information that is listed below Specific details about rail types and their functionalities 20 Dell EMC PowerEdge R650 system overvi...

Page 21: ...ty range for various types of rack mounting flanges Rail depth with and without cable management accessories Types of racks supported for various types of rack mounting flanges Dell EMC PowerEdge R650 system overview 21 ...

Page 22: ...RAC configuration The Integrated Dell Remote Access Controller iDRAC is designed to make you more productive as a system administrator and improve the overall availability of Dell EMC servers iDRAC alerts you to system issues helps you to perform remote management and reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system a...

Page 23: ...D panel section iDRAC Direct and Quick Sync 2 optional Integrated Dell Remote Access Controller User s Guide at https www dell com idracmanuals or for system specific Integrated Dell Remote Access Controller User s Guide go to https www dell com poweredgemanuals Product Support page of your system Documentation NOTE To determine the most recent iDRAC release for your platform and for latest docume...

Page 24: ...699 Lifecycle Controller Lifecycle Controller User s Guide at https www dell com idracmanuals or for system specific Lifecycle Controller User s Guide go to https www dell com poweredgemanuals Product Support page of your system Documentation Dell recommends using Lifecycle Controller to install the OS since all required drivers are installed on the system NOTE To determine the most recent iDRAC r...

Page 25: ...pport page of your system Documentation NOTE To determine the most recent iDRAC release for your platform and for latest documentation version see https www dell com support article sln308699 Downloading drivers and firmware It is recommended that you download and install the latest BIOS drivers and systems management firmware on the system Prerequisites Ensure that you clear the web browser cache...

Page 26: ...ations stored in a table maintained by iDRAC One or more sensors are assigned to each of the configuration elements During POST any configuration validation error is logged in the System Event Log SEL LifeCycle LC log The reported events are categorized in the configuration validation error table Table 13 Configuration validation error Error Description Possible cause and recommendations Example C...

Page 27: ...the message is observed in the System Configuration Check operation Recommended Response Action Do the following and retry the operation 1 Disconnect the input power 2 Check for proper cable connection and component placement If the issue persists contact the service provider Category System Health HWC Hardware Config Severity Critical Trap EventID 2329 Table 15 Error message HWC8011 Error code HW...

Page 28: ... internal USB card VGA module Power supply unit Optional serial COM port System board Trusted Platform Module LOM and rear IO card Control panel Safety instructions NOTE Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself CAUTION Ensure to have two or more people to lift the system horizontally from the box and place it on a f...

Page 29: ...ty one For more information about the Part replacement configuration see the Lifecycle Controller User s Guide at https www dell com idracmanuals Before working inside your system Prerequisites Follow the safety guidelines listed in the Safety instructions Steps 1 Power off the system and all attached peripherals 2 Disconnect the system from the electrical outlet and disconnect the peripherals 3 I...

Page 30: ... 65 30 stranding Optional front bezel NOTE LCD panel is optional on the front bezel If the front bezel has an LCD panel see LCD panel section Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Keep the bezel key handy NOTE The bezel key is part of the LCD bezel ...

Page 31: ...D panel is the same Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Locate and remove the bezel key NOTE The bezel key is part of the LCD bezel package Steps 1 Align and insert the tabs on the bezel into the slots on the system 2 Press the bezel until the release button clicks in place 3 Lock the bezel Installing and removing system components 31 ...

Page 32: ...2 Power off the system and any attached peripherals 3 Disconnect the system from the electrical outlet and peripherals Steps 1 Using a 1 4 inch flat head or a Phillips 2 screwdriver rotate the lock counterclockwise to the unlock position 2 Lift the release latch until the system cover slides back 3 Lift the cover from the system 32 Installing and removing system components ...

Page 33: ...nside your system 3 Ensure that all internal cables are connected and routed properly and no tools or extra parts are left inside the system Steps 1 Align the tabs on the system cover with the guide slots on the system and slide the system cover 2 Close the system cover release latch 3 Using a 1 4 inch flat head or Phillips 2 screwdriver rotate the lock clockwise to the lock position Installing an...

Page 34: ...low the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Slide the backplane cover in the direction of the arrows marked on the drive backplane cover 2 Lift the backplane cover from the system 34 Installing and removing system components ...

Page 35: ...plane cover Prerequisites 1 Follow the safety guidelines listed in the Safety instructions Steps 1 Align the drive backplane cover with the guide slots on the system 2 Slide the drive backplane cover to the front of the system until the drive backplane cover fits into place Installing and removing system components 35 ...

Page 36: ...Figure 21 Installing the drive backplane cover Next steps 1 Follow the procedure listed in After working inside your system 36 Installing and removing system components ...

Page 37: ...tructions 2 Follow the procedure listed in Before working inside your system Steps 1 Hold the edges of the air shroud and lift the air shroud out of the system NOTE Air shroud is not supported for T type heat sink and liquid cooling configurations Figure 22 Removing the air shroud 2 For the air shroud on the rear drive module hold the edges of the air shroud and lift the air shroud out of the rear...

Page 38: ...y instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Holding the edges of the air shroud align the slot on the air shroud with the standoff on the system 2 Lower the air shroud into the system until it is firmly seated NOTE Air shroud is not supported for T type heat sink and liquid cooling configurations 38 Installing and removing system components ...

Page 39: ... drive module lower the air shroud into the rear drive module until it is firmly seated Figure 25 Installing the air shroud on the rear drive module Next steps 1 Follow the procedure listed in After working inside your system Installing and removing system components 39 ...

Page 40: ...em board NOTE The procedure to remove standard STD high performance silver grade HPR SLVR or high performance gold grade HPR Gold dual cooling fan modules are same Figure 26 Removing a cooling fan module WARNING Ensure not to tilt or rotate the cooling fan module while removing from the system Next steps 1 Replace a cooling fan module Installing a cooling fan module Prerequisites 1 Follow the safe...

Page 41: ...til firmly connected Figure 27 Installing a cooling fan module Next steps 1 If applicable install the air shroud 2 Follow the procedure listed in After working inside your system Drives Removing a drive blank Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 If installed remove the front bezel CAUTION To maintain proper system cooling drive blanks must be installed i...

Page 42: ... a drive blank Next steps If removed install the front bezel Removing the drive carrier Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 If installed remove the front bezel 3 Using the management software prepare the drive for removal If the drive is online the green activity or fault indicator blinks while the drive is powering off When the drive indicators are off...

Page 43: ...ter is configured correctly to support drive removal and insertion CAUTION Combining SAS and SATA drives in the same RAID volume is not supported CAUTION When installing a drive ensure that the adjacent drives are fully installed Inserting a drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier s shield spring and make it u...

Page 44: ...ive in place Figure 31 Installing a drive carrier Next steps If removed install the front bezel Removing the drive from the drive carrier Prerequisites 1 Follow the safety guidelines listed in the Safety instructions Steps 1 Using a Phillips 1 screwdriver remove the screws from the slide rails on the drive carrier NOTE If the hard drive or SSD carrier has Torx screw use Torx 6 for 2 5 inch drive o...

Page 45: ...rews are torqued to 4 in lbs Steps 1 Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier 3 Using a Phillips 1 screwdriver secure the drive to the drive carrier with the screws NOTE If the hard drive or SSD carrier has Torx screw use Torx 6 for 2 5 inch drive or Torx 8...

Page 46: ...he drive backplanes supported are listed here Table 16 Supported backplane options System Supported hard drives options PowerEdge R650 3 5 inch x4 SAS SATA backplane 2 5 inch x8 SAS or SATA backplane 2 5 inch x10 SAS SATA or NVMe backplane 2 5 inch x2 SAS SATA NVME rear backplane Figure 34 4 x 3 5 inch drive backplane 1 BP_PWR_1 backplane power and signal cable to system board 46 Installing and re...

Page 47: ...e procedure to remove the backplane is similar for all backplane configurations 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installed remove the air shroud 4 Remove the drive backplane cover 5 Remove all the drives Steps 1 Loosen the captive screw on the cable guiding latch and lift the latch to remove the...

Page 48: ...avoid damaging the backplane ensure to move the control panel cables from the cable routing clips before removing the backplane NOTE Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Use the guides on the system to align the slots on the backplane 2 Insert the backplane into the guides and lower the backplane until the blue release tabs clicks ...

Page 49: ...rive backplane cover 4 Follow the procedure listed in After working inside your system Rear mounting front PERC module Removing the front mounting front PERC module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the drive backplane cover 4 If installed remove the air shroud 5 Disconnect ...

Page 50: ...e Next steps 1 Replace the front mounting front PERC module Installing the front mounting front PERC module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the drive backplane cover 4 If installed remove the air shroud 5 Route the cable properly to prevent the cable from being pinched or crim...

Page 51: ...1 Reconnect the required cables 2 If removed install the air shroud 3 Install the drive backplane cover 4 Follow the procedure listed in After working inside your system Removing the rear mounting front PERC module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the drive backplane cover ...

Page 52: ...stalling the rear mounting front PERC module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the drive backplane cover 4 If installed remove the air shroud 5 Remove the drive backplane 6 Route the cable properly to prevent the cable from being pinched or crimped Steps 1 Align the connecto...

Page 53: ...ir shroud 3 Install the drive backplane cover 4 Follow the procedure listed in After working inside your system Rear drive module Removing the rear drive module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installed remove the air shroud 4 Remove the rear drives 5 Disconnect all the cables fro...

Page 54: ...ule Installing the rear drive module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installed remove the air shroud Steps 1 Align the rear drive module with the guide on the system board 2 Lower the rear drive module and slide till it clicks 3 Using a Phillips 1 screwdriver tighten the captive s...

Page 55: ...moved install the expansion card riser 3 2 Connect all the cables to the rear drive module 3 Install the rear drives 4 If removed install the air shroud 5 Follow the procedure listed in After working inside your system Installing and removing system components 55 ...

Page 56: ...control panel LCP Right control panel connector Right control panel RCP Front VGA connector VGA on RCP BOSS_CARD_PWR BOSS S2 module power connector on system board BOSS_PWR BOSS S2 module power connector on BOSS S2 module SL6_PCH_PA4 BOSS signal connector on system board BOSS signal on BOSS S2 card module 56 Installing and removing system components ...

Page 57: ... board power connector BP_PWR backplane power connector CTRL_DST_PA1 fPERC input connector SL3_CPU1_PB2 Signal connector on system board CTRL_SRC_PA1 fPERC output connector DST_PA3 backplane signal connector Figure 47 10 x 2 5 inch NVMe and 2 x 2 5 inch NVMe Installing and removing system components 57 ...

Page 58: ...addle R1d connector on system board DST_PA3 backplane signal connector SIG_PWR_1 system board power connector BP_PWR backplane power connector SIG_PWR_0 system board power connector REAR_HDD_PWR Rear HDD module power connector PADDLE R1d Paddle R1d connector on system board DST_SA1 rear backplane signal connector Figure 48 4 x 3 5 inch chipset SATA Table 20 4 x 3 5 inch chipset SATA From To SIG_PW...

Page 59: ...onnector BP_PWR backplane power connector SL3_CPU1_PB2 Signal connector on system board CTRL_DST_PA1 fPERC connector SL4_CPU1_PA2 Signal connector on system board DST_PA1 rear backplane signal connector SIG_PWR_0 system board power connector REAR_HDD_PWR Rear HDD module power connector Figure 50 8 x 2 5 inch NVMe without fPERC Installing and removing system components 59 ...

Page 60: ...ane signal connector SL4_CPU1_PA2 Signal connector on system board DST_PB2 backplane signal connector SIG_PWR_1 system board power connector BP_PWR backplane power connector Figure 51 8 x 2 5 inch SAS with front PERC module Table 23 8 x 2 5 inch SAS with front PERC module From To SIG_PWR_1 system board power connector BP_PWR backplane power connector CTRL_DST_PA1 fPERC connector SL3_CPU1_PB2 Signa...

Page 61: ...tor CTRL_DST_PA1 PERC controller connector SL3_CPU1_PB2 Signal connector on system board SIG_PWR_1 system board power connector BP_PWR backplane power connector System memory System memory guidelines The PowerEdge R650 system supports DDR4 registered DIMMs RDIMMs Load Reduced DIMM LRDIMMs and Intel Persistent Memory 200 series BPS System memory holds the instructions that are started by the proces...

Page 62: ...nnels Processor Channel A Channel B Channel C Channel D Channel E Channel F Channel G Channel H Processor 1 Slots A1 and A9 Slots A5 and A13 Slots A3 and A15 Slots A7 and A15 Slots A2 and A10 Slots A6 and A14 Slots A4 and A12 Slots A8 and A16 62 Installing and removing system components ...

Page 63: ...stop responding during memory configuration or operate with reduced memory The memory bus may operate at speeds of 3200 MT s 2933 MT s depending on the following factors System profile selected for example Performance Optimized or Custom can be run at high speed or lower Maximum supported DIMM speed of the processors Maximum supported speed of the DIMMs NOTE MT s indicates DIMM speed in MegaTransf...

Page 64: ...DR4 DIMM types RDIMM LRDIMM and 3DS LRDIMM within channels for Integrated Memory Controller iMC or across sockets are not supported Mixing of Intel Persistent Memory 200 series BPS operating modes App Direct Mode Memory Mode is not supported If only one DIMM is populated on a channel then the DIMM should always be populated in the first slot in that channel white slot If a Intel Persistent Memory ...

Page 65: ...5 6 7 8 Processor1 A9 10 11 12 Processor2 B9 10 11 12 Configuration 5 8 x RDIMMs 8 x Intel Persistent Memory 200 series BPS Processor1 A1 2 3 4 5 6 7 8 Processor2 B1 2 3 4 5 6 7 8 Processor1 A9 10 11 12 13 14 15 16 Processor2 B9 10 11 12 13 14 15 16 Configuration 6 12 x RDIMMs 2 x Intel Persistent Memory 200 series BPS Processor1 A1 2 3 4 5 6 7 8 9 10 11 12 15 16 Processor2 B1 2 3 4 5 6 7 8 9 10 1...

Page 66: ...capacity GB 1 Intel Persistent Memory 200 series BPS capacity GB Total Standard Memory Capacity GB Total PM Capacity GB Supported Modes 6 1 16 128 96 128 AD 6 1 32 128 192 128 AD 6 1 64 128 384 128 AD 6 1 128 128 768 128 AD 6 1 256 128 1536 128 AD 6 1 16 256 96 256 AD 6 1 32 256 192 256 AD 6 1 64 256 384 256 AD 6 1 128 256 768 256 AD 6 1 256 256 1536 256 AD 6 1 16 512 96 512 AD 6 1 32 512 192 512 ...

Page 67: ... AD 8 1 256 512 2048 512 AD Table 32 Intel Persistent Memory 200 series BPS Configuration 4 8 x RDIMMs LRDIMMs 4 x Intel Persistent Memory 200 series BPS per processor Total No of RDIMMs LRDIMMs Total No of Intel Persistent Memory 200 series BPS DIMMs 1 R LRDIMM capacity GB 1 Intel Persistent Memory 200 series BPS capacity GB Total Standard Memory Capacity GB Total PM Capacity GB Supported Modes 8...

Page 68: ...128 4096 AD 8 8 32 512 256 4096 MM or AD 8 8 64 512 512 4096 MM or AD 8 8 128 512 1024 4096 MM or AD 8 8 256 512 2048 4096 AD Table 34 Intel Persistent Memory 200 series BPS Configuration 6 12 x RDIMMs LRDIMMs 2 x Intel Persistent Memory 200 series BPS per processor Total No of RDIMMs LRDIMMs Total No of Intel Persistent Memory 200 series BPS DIMMs 1 R LRDIMM capacity GB 1 Intel Persistent Memory ...

Page 69: ...ry modules are hot to touch for some time after the system has been powered off Allow the memory modules to cool before handling them NOTE To ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install memory modules in those sockets NOTE DIMM blanks to be removed for partial configurations ...

Page 70: ... 3 Remove the air shroud Steps 1 Locate the appropriate memory module socket CAUTION Handle each memory module only by the card edges ensuring not to touch the middle of the memory module or metallic contacts 2 If a memory module is installed in the socket remove it NOTE Ensure the socket ejector latches are fully open before installing the memory module 3 Align the edge connector of the memory mo...

Page 71: ...de the system 3 To verify if the memory module has been installed properly press F2 and navigate to System Setup Main Menu System BIOS Memory Settings In the Memory Settings screen the System Memory Size must reflect the updated capacity of the installed memory 4 If the System Memory Size is incorrect one or more of the memory modules may not be installed properly Ensure that the memory modules ar...

Page 72: ...the PHM n the order below a Loosen the first screw three turns b Loosen the screw diagonally opposite to the screw you loosened first c Repeat the procedure for the remaining two screws d Return to the first screw and loosen it completely 2 Set all the anti tilt wires to unlocked position inward position Figure 56 Loosening the screws and set the anti tilt wires to the unlocked position 3 Lift the...

Page 73: ... shroud 4 Remove the processor and heat sink module PHM or the liquid cooling module CAUTION You may find the CMOS battery loss or CMOS checksum error displayed during the first instance of powering on the system after replacing the processor or system board To fix this simply go to setup option to configure the system settings Steps 1 Place the PHM with the processor side facing up 2 Using your t...

Page 74: ...lease tab at the pin 1 connector pull out the tip of the carrier release tab and then lift the carrier from the heat sink 6 After all the corners are released from the heat sink lift the carrier from the pin 1 corner of the heat sink Figure 59 Removing the processor carrier Next steps Replace the processor into a processor and heat sink module PHM Installing the processor Prerequisites 1 Follow th...

Page 75: ... indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the bracket on the processor NOTE Before you install the heat sink ensure to place the processor and carrier in the tray Figure 60 Installing the processor carrier 3 Align the processor with processor carrier by using the fingers press the carrier on all the four sides until it clicks into place NOTE Ensu...

Page 76: ...n spiral on the bottom of the heat sink Figure 62 Applying thermal grease CAUTION Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket NOTE The thermal grease syringe is intended for single use only Dispose of the syringe after you use it 6 For new heat sink remove the Thermal Interface Material TIM protective film from the base...

Page 77: ...four corners CAUTION To avoid damaging the fins on the heat sink do not press down on the heat sink fins NOTE Ensure latching features on processor carrier and heat sink are aligned during assembly Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the carrier before placing the heat sink onto the processor carrier Installing and removing system components 77 ...

Page 78: ...uidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If installed remove the air shroud 4 If installed remove the processor dust cover Steps 1 Set the anti tilt wires to the unlocked position on the heat sink inward position 2 Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink on ...

Page 79: ...lbf on the heat sink in the below sequence a Tighten the first screw three turns b Tighten the screw diagonally opposite to the screw you tighten first c Repeat the procedure for the remaining two screws d Return to the first screw to tighten it completely Figure 66 Set the anti tilt wires to the locked position and tightening the screws Installing and removing system components 79 ...

Page 80: ...aptive screw on the liquid cooling ring holder 2 Lift up the liquid cooling ring holder to loosen the liquid cooling tubes 3 Disconnect the liquid cooling detection cable from the rear I O RIO card connector 4 Unlatch the tube clip to loosen the liquid cooling tubes 5 Remove the liquid cooling tubes from the RIO panel 6 Using a Torx T30 screwdriver loosen the captive screws on the heat sink 7 Set ...

Page 81: ...3 Using a Torx T30 screwdriver tighten the captive screws on liquid cooling module 4 Route the liquid cooling tubes on the front of the system between DIMM slots and J_SL connector 5 Route the liquid cooling tubes to the rear end of the system between DIMM slots and the relay components NOTE Liquid detection cable must be placed underneath the cooling tubes to ensure it does not interfere with the...

Page 82: ...s NOTE A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing It does not prevent your system from turning on However if a F1 F2 pause occurs with an error message see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www dell com poweredgemanuals 82 Installing and removing system comp...

Page 83: ...cessor 1 Full height 3 4th length x16 R2a Riser 2 Slot 1 2 Processor 1 Low profile Half length x16 Slot 2 Processor 2 Low profile Half length x16 R2b SANPI Riser Slot 1 2 Processor 1 and 2 Low profile Half length x16 Slot 2 Processor 2 Low profile Half length x8 R3a Riser 3 Slot 3 1 Processor 2 Low profile Half length x16 R4c R4d Riser 4 Slot 2 1 Processor 2 Full height 3 4th length x16 R1d Paddle...

Page 84: ...Figure 70 Riser 1 Full height 1 Slot 1 Figure 71 Riser 2 Low profile 1 Slot 1 2 Slot 2 84 Installing and removing system components ...

Page 85: ...Rear storage R2A R3A Config0 1 1 fPERC No R2A R3A Config0 2 2 fPERC No R2B R3A Config1 2 fPERC No R3A Config2 2 fPERC Yes R1A R4C R4D Config3 2 fPERC No R1D paddle card R2A R3A Config4 2 fPERC No R1D paddle card R2B R3A Config5 2 fPERC No R3a R1D paddle card Config6 2 fPERC Yes The PowerEdge R650 supports the following riser configurations Installing and removing system components 85 ...

Page 86: ...FC 16 1 Qlogic HBA FC 32 1 Qlogic HBA FC 16 1 Qlogic NIC 10 Gb 1 Qlogic Marvell NIC 10 Gb 1 Broadcom NIC 10 Gb 1 Intel NIC 10 Gb 1 Mellanox NIC HDR100 VPI 1 Mellanox NIC HDR VPI 1 Marvell OCP 25 Gb Integrated slot Mellanox OCP 25 Gb Integrated slot SolarFlare OCP 25 Gb Integrated slot Broadcom OCP 25 Gb Integrated slot Intel OCP 25 Gb Integrated slot Broadcom OCP 10 Gb Integrated slot Intel OCP 10...

Page 87: ...2 1 3 Qlogic HBA FC 32 2 1 3 Qlogic HBA FC 16 2 1 3 Qlogic NIC 10 Gb 2 1 3 Qlogic Marvell NIC 10 Gb 2 1 3 Broadcom NIC 10 Gb 2 1 3 Intel NIC 10 Gb 2 1 3 Broadcom NIC 1 Gb 2 1 3 Intel NIC 1 Gb 2 1 3 Mellanox NIC HDR100 VPI 2 3 1 Mellanox NIC HDR VPI 2 1 3 Marvell OCP 25 Gb Integrated slot Mellanox OCP 25 Gb Integrated slot SolarFlare OCP 25 Gb Integrated slot Broadcom OCP 25 Gb Integrated slot Inte...

Page 88: ...arFlare NIC 25 Gb 2 3 Broadcom NIC 25 Gb 2 3 Qlogic Marvell NIC 25 Gb 2 3 Emulex HBA FC 32 2 3 Emulex HBA FC 16 2 3 Qlogic HBA FC 32 2 3 Qlogic HBA FC 16 2 3 Qlogic NIC 10 Gb 2 3 Qlogic Marvell NIC 10 Gb 2 3 Broadcom NIC 10 Gb 2 3 Intel NIC 10 Gb 2 3 Broadcom NIC 1 Gb 2 3 Intel NIC 1 Gb 2 3 Mellanox NIC HDR100 VPI 1 Mellanox NIC HDR VPI 1 Marvell OCP 25 Gb Integrated slot Mellanox OCP 25 Gb Integr...

Page 89: ...rated slot Dell BOSS S2 Module Integrated slot Intel PCIe SSD 3 Samsung PCIe SSD 3 BOSS S1 3 Networking Mellanox NIC 100 Gb 3 Mellanox NIC 25 Gb 3 SolarFlare NIC 25 Gb 3 Broadcom NIC 25 Gb 3 Qlogic Marvell NIC 25 Gb 3 Emulex HBA FC 32 3 Emulex HBA FC 16 3 Qlogic HBA FC 32 3 Qlogic HBA FC 16 3 Qlogic NIC 10 Gb 3 Qlogic Marvell NIC 10 Gb 3 Broadcom NIC 10 Gb 3 Intel NIC 10 Gb 3 Broadcom NIC 1 Gb 3 I...

Page 90: ...riority StorageStorage Dell External PERC Adapter 2 1 Foxconn fPERC Integrated slot Inventec fPERC Integrated slot Dell BOSS S2 Module Integrated slot Intel PCIe SSD 2 1 Samsung PCIe SSD 2 1 BOSS S1 2 1 Networking Mellanox NIC 100 Gb 2 1 Mellanox NIC 25 Gb 2 1 SolarFlare NIC 25 Gb 2 1 Broadcom NIC 25 Gb 2 1 Qlogic Marvell NIC 25 Gb 2 1 Emulex HBA FC 32 2 1 Emulex HBA FC 16 2 1 Qlogic HBA FC 32 2 1...

Page 91: ...ble 42 Riser configuration 4 R2A R3A R1D Paddle card Card type Slot priority Storage Dell External PERC Adapter 2 1 3 Foxconn fPERC Integrated slot Inventec fPERC Integrated slot Dell BOSS S2 Module Integrated slot Intel PCIe SSD 2 1 3 Samsung PCIe SSD 2 1 3 Networking Mellanox NIC 100 Gb 2 3 1 Mellanox NIC 25 Gb 2 1 3 SolarFlare NIC 25 Gb 2 1 3 Broadcom NIC 25 Gb 2 1 3 Qlogic Marvell NIC 25 Gb 2 ...

Page 92: ...m OCP 1 Gb Integrated slot Intel OCP 1 Gb Integrated slot GPU Others Nvidia T4 GPU 2 1 3 Inventec VGA 3 Inventec Serial 3 Table 43 Riser configuration 4 R2B R3A R1D Paddle card Card type Slot priority Storage Dell External PERC Adapter 2 3 Foxconn fPERC Integrated slot Inventec fPERC Integrated slot Dell BOSS S2 Module Integrated slot Intel PCIe SSD 2 3 Samsung PCIe SSD 2 3 BOSS S1 2 3 Networking ...

Page 93: ...b Integrated slot Broadcom OCP 10 Gb Integrated slot Intel OCP 10 Gb Integrated slot Qlogic OCP 10 Gb Integrated slot Broadcom OCP 1 Gb Integrated slot Intel OCP 1 Gb Integrated slot GPU Others Inventec VGA 3 Inventec Serial 3 Table 44 Riser configuration 6 R3A R1D Paddle card Card type Slot priority Storage Dell External PERC Adapter 3 Dell BOSS S2 Module Integrated slot Intel PCIe SSD 3 Samsung ...

Page 94: ...rated slot Intel OCP 10 Gb Integrated slot Qlogic OCP 10 Gb Integrated slot Broadcom OCP 1 Gb Integrated slot Intel OCP 1 Gb Integrated slot GPU Others Inventec Serial 3 NOTE The system supports either BOSS S1 or BOSS S2 It cannot support both the cards together Removing the expansion card risers Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure ...

Page 95: ...e riser connector on the system board NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 75 Removing the expansion card riser Riser 2 3 For Riser 3 and liquid cooling Riser 3 press the blue button on the riser and lift the expansion card riser from the riser connector on the system board Installing and removing system components 95 ...

Page 96: ...r 3 4 For Riser 4 press the blue tab on the riser and holding the touch point lift the expansion card riser from the riser connector on the system board Figure 77 Removing the expansion card riser Riser 4 96 Installing and removing system components ...

Page 97: ... install the expansion cards into the expansion card risers Steps 1 Holding the edges or the touch points align the holes on the expansion card riser with the guides on the system board 2 Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector Figure 78 Installing the expansion card riser Riser 1 In...

Page 98: ...Figure 79 Installing the expansion card riser Riser 2 Figure 80 Installing the expansion card riser Riser 3 98 Installing and removing system components ...

Page 99: ... in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If applicable disconnect the cables from the expansion card Steps 1 Pull and lift the expansion card retention latch lock to open NOTE Pull the card holder before removing the card from the riser 2 Hold the expansion card by the edges and pull the card until the card edge connector disengages from ...

Page 100: ...Removing expansion card from the expansion card riser 3 If the expansion card is not going to be replaced install a filler bracket and close the card retention latch 100 Installing and removing system components ...

Page 101: ...Figure 83 Installing the filler bracket Next steps 1 Replace an expansion card into the expansion card riser Installing and removing system components 101 ...

Page 102: ...on your system that are not validated and tested by Dell Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty Steps 1 Pull and lift up the expansion card retention latch lock to open 2 If installed remove the filler bracket NOTE Store the filler bracket for future use Filler brackets must be installed in empty expansion card slots to maintain F...

Page 103: ... align the card edge connector with the expansion card connector on the riser 4 Insert the card edge connector firmly into the expansion card connector until the card is fully seated 5 Close the expansion card retention latch Installing and removing system components 103 ...

Page 104: ...documentation for the card Removing the R1 paddle cards Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installed remove the air shroud 4 Remove the paddle card cable from side wall bracket 5 Disconnect the paddle card cables from the drive backplane Steps Press the blue release tab on the paddle...

Page 105: ...ide your system 3 If installed remove the air shroud 4 Remove the paddle card cable from side wall bracket 5 Disconnect the paddle card cables from the drive backplane Steps 1 Holding the edges align the hole on the paddle cards with the guides on the system board 2 Lower the paddle cards into place and press until the paddle card connector is fully seated on the system board connector Installing ...

Page 106: ...guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the expansion card riser NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Disconnect the intrusion switch cable from the connector ...

Page 107: ...e system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Align the guides on the intrusion switch module with the standoffs on the system 2 Slide the intrusion switch module into the slot in the system until firmly seated 3 Using a Phillips 2 screwdriver tighten the screw on the intrusion switch module 4 Connect the intrusion switch cab...

Page 108: ...2 Follow the procedure listed in the Before working inside your system 3 Remove the BOSS card The BOSS card removal is similar to removing expansion card from the expansion card riser Steps 1 Using the Phillips 1 screwdriver remove the screws securing the M 2 SSD module to the BOSS card 2 Pull the M 2 SSD module to disconnect from the BOSS card connector NOTE The numbers on the image do not depict...

Page 109: ... working inside your system 3 Remove the BOSS card Removing BOSS card is similar to removing expansion card from the expansion card riser Steps 1 Align the M 2 SSD module at an angle with the BOSS card connector 2 Insert the M 2 SSD module until it is firmly seated in the BOSS card connector 3 Using the Phillips 1 screwdriver secure the M 2 SSD module on the BOSS card with the screw Installing and...

Page 110: ...the expansion card riser 2 Follow the procedure listed in the After working inside your system Optional BOSS S2 module Removing the BOSS S2 filler Prerequisites Follow the safety guidelines listed in the Safety instructions Steps Press and pull the BOSS S2 filler out from the BOSS S2 module bay 110 Installing and removing system components ...

Page 111: ... the BOSS S2 filler Installing the BOSS S2 filler Prerequisites 1 Follow the safety guidelines listed in the Safety instructions Steps Align the BOSS S2 card filler with the BOSS S2 module bay and push it into the bay until it clicks into place Installing and removing system components 111 ...

Page 112: ...afety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Lift the retention latch to release the BOSS S2 card carrier 2 Slide the BOSS S2 card carrier out from the BOSS S2 module 112 Installing and removing system components ...

Page 113: ...from the BOSS S2 card carrier Figure 95 Removing the M 2 SSD 5 Disconnect the BOSS power cable and BOSS signal cable from the system board 6 Using the Phillips 1 screwdriver remove the two M3 x 0 5 x 4 5 mm screws that secure the BOSS S2 controller card module on the BOSS module bay Slide the BOSS S2 controller card module out from the BOSS module bay Installing and removing system components 113 ...

Page 114: ...card module Figure 97 Removing the BOSS power cable and BOSS signal cable 8 Using the Phillips 1 screwdriver remove the M3 x 0 5 x 4 5 mm screw that secures the BOSS cover on the BOSS S2 controller card module Slide the BOSS cover out from the BOSS S2 controller card module 114 Installing and removing system components ...

Page 115: ... 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Slide the BOSS cover on the BOSS S2 module Using the Phillips 1 screwdriver secure the BOSS cover on the BOSS S2 module with the M3 x 0 5 x 4 5 mm screw Installing and removing system components 115 ...

Page 116: ...ether with signal cable 3 Slide the BOSS S2 module into the BOSS module bay until it is firmly seated 4 Using the Phillips 1 screwdriver secure the BOSS S2 module on the BOSS module bay with the two M3 x 0 5 x 4 5 mm screws Connect the BOSS power cable and the BOSS signal cable to the system board NOTE Un twist the power and signal cables before connecting them to the connectors on the system boar...

Page 117: ...he BOSS S2 card carrier 7 Using the Phillips 1 screwdriver secure the M 2 SSD on the BOSS S2 card carrier with the M3 x 0 5 x 4 5 mm screw Figure 102 Installing the M 2 SSD 8 Slide the BOSS S2 card carrier into the BOSS S2 module slot 9 Close the BOSS S2 card carrier release latch to lock the carrier in place Installing and removing system components 117 ...

Page 118: ...isted in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If you are replacing the IDSDM module remove the MicroSD cards NOTE Temporarily label each SD card with its corresponding slot number before removal Reinstall the SD cards into the corresponding slots Steps Holding the blue pull tab lift the IDSDM module out of the system 118 Installing and re...

Page 119: ...ollow the procedure listed in Before working inside your system Steps 1 Locate the IDSDM connector on the system board To locate IDSDM module see the System board jumpers and connectors section 2 Align IDSDM module with the connector on the system board 3 Press the IDSDM module until it is firmly seated in the connector on the system board Installing and removing system components 119 ...

Page 120: ...listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud 4 Remove the IDSDM module Steps 1 Locate the MicroSD card slot on the IDSDM module and press the card to partially release it from the slot For more information on the slot location see System board jumpers and connectors section 2 Hold the MicroSD card and remove it fro...

Page 121: ...e Internal SD Card Port is enabled in System Setup NOTE Ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal Steps 1 Locate the MicroSD card slot on the IDSDM module Orient the MicroSD card appropriately and insert the contact pin end of the card into the slot To locate IDSDM see the system board jumpers and connectors section...

Page 122: ...1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the expansion card riser Steps 1 Open the blue latch to unlock the OCP card 2 Push the OCP card towards the rear end of the system to disconnect from the connector on the system board and slide the OCP card out of the slot on the system 122 Installing and...

Page 123: ...not install GPUs network cards or other PCIe devices on your system that are not validated and tested by Dell Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty Steps 1 Open the blue latch on the system board 2 Slide the OCP card into the slot in the system 3 Push until the OCP card is connected to the connector on the system board 4 Close th...

Page 124: ...ard used batteries according to the manufacturer s instructions See the Safety instructions that came with your system for more information 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 If applicable disconnect the power or data cables from the expansion cards 4 Remove the expansion card risers Steps 1 To r...

Page 125: ...s into place Figure 111 Installing the system battery Next steps 1 Install the expansion card risers 2 If applicable connect the cables to one or more expansion cards 3 Follow the procedure listed in After working inside your system 4 Confirm that the battery is operating properly by performing the following steps a Enter the System Setup while booting by pressing F2 Installing and removing system...

Page 126: ...tors section Removing the optional internal USB card Prerequisites CAUTION To avoid interference with other components in the server the maximum permissible dimensions of the USB memory key are 15 9 mm width x 57 15 mm length x 7 9 mm height 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system Steps 1 Holding the bl...

Page 127: ...he internal USB card Next steps 1 Follow the procedure listed in After working inside your system 2 While booting press F2 to enter System Setup and verify that the system detects the USB memory key VGA module This is a service technician replaceable part only Removing the VGA module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the...

Page 128: ...hat you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped 3 Using Phillips 2 screwdriver remove the screw on the VGA module 4 Slide the VGA module out of the system NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence 128 Instal...

Page 129: ...lip and move it to clear the path of the VGA module screw NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Route the VGA cable through the slot on the front of the system and slide the VGA module into the slot 2 Align the hole on the module with the sc...

Page 130: ...cable to the connector on the system board 2 Route and connect the right control panel cable 3 If removed install the air shroud 4 Install the backplane cover 5 If installed install the front bezel 6 Follow the procedure listed in the After working inside your system 130 Installing and removing system components ...

Page 131: ...ps 1 Disconnect the VGA port cable from the video connector on the rear I O board and open the latch on the expansion card riser 2 Slide the VGA port out of the expansion card riser Figure 116 Removing the VGA port 3 If the VGA module is not going to be replaced install a filler bracket and close the card retention latch Figure 117 Installing the filler bracket Installing and removing system compo...

Page 132: ...xpansion card riser topic NOTE Store the filler bracket for future use Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 118 Removing the filler bracket 2 Slide the VGA port into the expansi...

Page 133: ...oad thus operating at higher efficiency The PSU in the sleep state monitors output voltage of the active PSU If the output voltage of the active PSU drops the PSU in the sleep state returns to an active output state If having both PSUs active is more efficient than having one PSU in the sleep state the active PSU can also activate the sleeping PSU The default PSU settings are as follows If the loa...

Page 134: ... supply unit blank Next steps Replace the PSU or PSU blank Installing a power supply unit blank Prerequisites 1 Follow the safety guidelines listed in the Safety instructions NOTE Install the power supply unit PSU blank only in the second PSU bay 2 Remove the PSU Steps Align the PSU blank with the PSU bay and push it into the PSU bay until it clicks into place Figure 121 Installing a power supply ...

Page 135: ... the cable management arm see the system s rack documentation at https www dell com poweredgemanuals Steps Press the release latch and holding the PSU handle slide the PSU out of the PSU bay Figure 122 Removing a power supply unit Next steps Replace the PSU or install the PSU blank Installing a power supply unit Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 For s...

Page 136: ...ion system PSU might stay with 2 0 mode only 1 1 redundant mode is not available NOTE While replacing the hot swappable PSU after next server boot the new PSU automatically updates to the same firmware and configuration of the replaced one For more information about the Part replacement configuration see the Lifecycle Controller User s Guide at https www dell com idracmanuals Optional serial COM p...

Page 137: ...Figure 124 Removing the serial COM port 4 If the serial COM port is not going to be replaced install a filler bracket 5 Close the card retention latch Installing and removing system components 137 ...

Page 138: ...oard Steps 1 If installed remove the filler bracket from the expansion card riser Riser 3 NOTE For more information about how to remove the filler bracket see the Removing the expansion card from the expansion card riser topic NOTE Store the filler bracket for future use Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission FCC certification ...

Page 139: ... serial COM port cable to the serial port 4 Close the expansion card retention latch 5 Connect the serial COM port cable to the connector on the rear I O board NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Installing and removing system components 139 ...

Page 140: ...reate a recovery key during program or System Setup Be sure to create and safely store this recovery key If you replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your drives 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3...

Page 141: ...t steps 1 Install the system board Installing the system board Prerequisites NOTE Before replacing the system board replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If you are replacing t...

Page 142: ... the system board NOTE Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket 3 Ensure that you perform the following steps a Use the Easy Restore feature to restore the Service Tag See the Restoring the system by using the Easy Restore feature section b If the service tag is not backed up in the backup flash device enter the system ...

Page 143: ...e default configuration settings press N NOTE After the restore process is complete system reboots Manually update the Service Tag After replacing a system board if Easy Restore fails follow this process to manually enter the Service Tag using System Setup About this task If you know the system service tag use the System Setup menu to enter the service tag Steps 1 Power on the system 2 To enter th...

Page 144: ...t of its slot on the system board Installing the TPM Steps 1 To install the TPM align the edge connectors on the TPM with the slot on the TPM connector 2 Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board 3 Press the plastic rivet until the rivet snaps into place 4 Replace the screw that secures the TPM to the system board Figure 130 Installi...

Page 145: ...rerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the system board Steps 1 Using a Phillips 2 screwdriver remove the screws that secure the rear Input Output RIO card and LOM card to the system board 2 Holding the edges pull the RIO card and LOM card to disconnect from the connector on the syste...

Page 146: ...eps 1 Align the connectors and slots on RIO card and LOM card with the connector and standoffs on the system board 2 Press the RIO card and LOM card until firmly seated on the system board connector 3 Using a Phillips 2 screwdriver secure the RIO card and LOM card to the system board with the two screws NOTE The procedure to remove RIO on liquid cooling configuration is same Figure 132 Installing ...

Page 147: ...tor on the system board 2 Lift the latch and slide the cable out of the clip NOTE Observe the routing of the cable as you remove the right control panel from the system 3 Using the Phillips 1 screwdriver remove the screws that secure the right control panel to the system 4 Holding the cable slide the right control panel out of the system NOTE The numbers on the image do not depict the exact steps ...

Page 148: ...l cable through the side wall of the system Close the cable latch and slide the cable into the clip NOTE Route the cable properly to prevent the cable from being pinched or crimped 4 Using the Phillips 1 screwdriver tighten the screws that secure the right control panel to the system NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 1...

Page 149: ...e cable as you remove it from the system 3 Using the Phillips 1 screwdriver remove the screws that secure the left control panel to the system 4 Hold the left control panel cable and slide the left control panel out of the system NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 135 Removing the left control panel Next steps 1 Replace...

Page 150: ...hrough the side wall of the system and slide the cable into the clip NOTE Route the cable properly to prevent the cable from being pinched or crimped 4 Using the Phillips 1 screwdriver tighten the screws to secure the left control panel to the system Figure 136 Installing the left control panel Next steps 1 Install the drive backplane cover 2 If applicable install the air shroud 3 Follow the proce...

Page 151: ...nsion card riser Power cords NA Power supplies See Installing a power supply unit Quick sync 4F7T9 NA SD cards NA See Installing the MicroSD card TPM See Upgrading the Trusted Platform Module Processor enablement thermal kits See Installing the processor Internal USB 3 0 card C19XC See Internal USB card kit Serial COM port daughter card DDN4N See Installing the serial COM port Topics BOSS S2 kit I...

Page 152: ...module topic NOTE Installing the BOSS S2 card carrier does not require the system to be powered off System shutdown is only required when installing the BOSS S2 controller card module NOTE Connect the BOSS signal cable and BOSS power cable after inserting the BOSS S2 controller card module into the system NOTE Removal of the BOSS S2 card carrier does not require the system to be powered off System...

Page 153: ...IDSDM kit The IDSDM kit contains one IDSDM card For installation procedure of IDSDM see optional IDSDM modulesection Upgrade Kits 153 ...

Page 154: ...in the table Table 47 VGA port kit Components Quantity VGA port card 1 Cable 1 For installation procedure of the VGA port see VGA port section Serial COM port kit The serial COM port kit contains the components listed in the table Table 48 Serial COM port kit Components Quantity Werial COM port card 1 Cable 1 For installation procedure of the serial COM port see the serial COM port section 154 Upg...

Page 155: ... passwords To install components and cables correctly you must be able to identify the connectors on the system board Topics System board connectors System board jumper settings Disabling a forgotten password System board connectors Figure 137 System board jumpers and connectors Table 49 System board jumpers and connectors Item Connector Description 1 Rear I O connector Rear I O connector 2 IO_RIS...

Page 156: ...ssor 1 18 A11 A3 A15 A7 A9 A1 A13 A5 DIMM for CPU 1 channels A B C D 19 RGT_CP Right control panel connector 20 1U FAN4 Fan 4 21 SL4_CPU1_PA2 PCIe Connector 4 22 1U FAN3 Fan 3 23 SL3_CPU1_PB2 PCIe Connector 3 24 SIG_PWR_1 Power connector 1 for BP only 25 NVDIMM battery power NVDIMM battery power connector 26 1U FAN2 Fan 2 27 SL2_CPU2_PA1 Power connector 2 use for BP only 28 1U FAN1 Fan 1 29 SL1_CP...

Page 157: ... your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product Steps 1 Power off the system and all attached peripherals Disconnect the system from the electrical outlet and disconnect the peripherals 2 Rem...

Page 158: ...tor The indicator turns solid amber if there is a drive error Check the System Event Log to determine if the drive has an error Run the appropriate Online Diagnostics test Restart the system and run embedded diagnostics ePSA If the drives are configured in a RAID array restart the system and enter the host adapter configuration utility program Temperature indicator The indicator turns solid amber ...

Page 159: ...tion about the supported PCIe cards see the Expansion card installation guidelines section System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of the system Figure 139 System health and system ID indicator Table 52 System health and system ID indicator codes System health and system ID indicator code Condition Solid blue Indica...

Page 160: ...ed Check if iDRAC Quick Sync 2 feature is configured to be disabled by iDRAC If the problem persists see the Getting help section www dell com poweredgemanuals or Dell OpenManage Server Administrator User s Guide at https www dell com openmanagemanuals Solid amber Indicates that the system is in fail safe mode Restart the system If the problem persists see the Getting help section Blinking amber I...

Page 161: ...system is connected to a power source and an error is detected the LCD turns amber regardless of whether the system is powered on or off When the system powers off and there are no errors the LCD enters the standby mode after five minutes of inactivity Press any button on the LCD to power it on If the LCD panel stops responding remove the bezel and reinstall it If the problem persists see Getting ...

Page 162: ...IPMI description in the SEL This enables you to match an LCD message with an SEL entry Select Simple to view LCD error messages in a simplified user friendly description For information about the event and error messages generated by the system firmware and agents that monitor system components go to qrl dell com Look Up Error Code type the error code and then click Look it up Set home Select the ...

Page 163: ...en Indicates that the NIC is connected to a valid network at less than its maximum port speed and data is being sent or received Link indicator is green and activity indicator is off Indicates that the NIC is connected to a valid network at its maximum port speed and data is not being sent or received Link indicator is amber and activity indicator is off Indicates that the NIC is connected to a va...

Page 164: ...imum output power CAUTION When correcting a PSU mismatch replace the PSU with the blinking indicator Swapping the PSU to make a matched pair can result in an error condition and an unexpected system shutdown To change from a high output configuration to a low output configuration or vice versa you must power off the system CAUTION AC PSUs support both 240 V and 120 V input voltages with the except...

Page 165: ...ve is accessed Figure 143 Drive indicators 1 Drive activity LED indicator 2 Drive status LED indicator 3 Drive capacity label NOTE If the drive is in the Advanced Host Controller Interface AHCI mode the status LED indicator does not power on NOTE Drive status indicator behavior is managed by Storage Spaces Direct Not all drive status indicators may be used Table 61 Drive indicator codes Drive stat...

Page 166: ...ut the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of issues encountered during testing Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1 When the system is booting press F10 2 Select Hardware Diagnostics Run Hardware Diagnostics The ePSA Pre boot System Assessment window is displayed ...

Page 167: ...lts of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded System diagnostics and indicator codes 167 ...

Page 168: ... com support home 2 Select your country from the drop down menu on the lower right corner of the page 3 For customized support a Enter the system Service Tag in the Enter a Service Tag Serial Number Service Request Model or Keyword field b Click Search The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product ...

Page 169: ...ical support for your Dell EMC server storage and networking devices By installing and setting up a SupportAssist application in your IT environment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist a...

Page 170: ...ing Started Guide document that is shipped with your system www dell com poweredgemanuals Configuring your system For information about the iDRAC features configuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM interf...

Page 171: ...e Dell EMC SupportAssist Enterprise User s Guide https www dell com serviceabilitytools For information about partner programs enterprise systems management see the OpenManage Connections Enterprise Systems Management documents www dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers For information about understanding the features of the Dell PowerEdge RAID controllers PERC...

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