Dell EMC PowerEdge C6520 Installation And Service Manual Download

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Dell EMC PowerEdge C6520

Installation and Service Manual

Part Number: E64S Series
Regulatory Type: E64S001
May 2021
Rev. A00

Summary of Contents for EMC PowerEdge C6520

Page 1: ...Dell EMC PowerEdge C6520 Installation and Service Manual Part Number E64S Series Regulatory Type E64S001 May 2021 Rev A00 ...

Page 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...ll OS drivers 22 Downloading drivers and firmware 22 Chapter 4 Installing and removing system components 23 Safety instructions 23 Before working inside your system 23 After working inside your system 24 Recommended tools 24 Sled 24 Sled installation guidelines 24 Removing a sled 25 Installing a sled 26 Air shroud 28 Removing the air shroud 28 Installing the air shroud 28 Support bracket 29 Removi...

Page 4: ...nd heat sink module 62 Installing the processor into a processor and heat sink module 64 Installing the processor and heat sink module 67 Optional OCP card 69 Removing the OCP filler 69 Installing an OCP card 70 Removing an OCP card 71 Installing the OCP card filler 72 System battery 73 Replacing the system battery 73 System board 75 Removing the system board 75 Installing the system board 77 Trus...

Page 5: ... service information 86 Contacting Dell Technologies 86 Accessing system information by using QRL 86 Quick Resource Locator for PowerEdge C6520 system 87 Receiving automated support with SupportAssist 87 Chapter 9 Documentation resources 88 Contents 5 ...

Page 6: ...ument provides an overview about the system information about installing and replacing components technical specifications diagnostic tools and guidelines to be followed while installing certain components 1 6 About this document ...

Page 7: ...C PowerEdge C6520 Technical Specifications on the product documentation page Topics Inside the sled Rear view of the sled Network ports indicator codes Sled to hard drive mapping C6400 chassis options and drive enumerations Locating the Express Service Code and Service Tag System information label Inside the sled Figure 1 Inside view of the PowerEdge C6520 sled 1 uSD card slot 2 Expansion card ris...

Page 8: ...to identify a system in a rack 7 iDRAC Direct port Micro AB USB Enables you to remotely access iDRAC For more information see the iDRAC User s Guide at www dell com poweredgemanuals 8 Sled power button N A Enables you to power on the sled while accessing it from the rear 9 Mini DisplayPort Enables you to connect a display device to the system 10 iDRAC or NIC or RJ45 port The NIC ports that are int...

Page 9: ...ndicator codes Connection State QSFP Upper green LED QSFP Lower green LED No link Not Connected Off Off InfiniBand Physical Link No Logical Link Green Off InfiniBand Logical Link No Traffic Green Green InfiniBand Logical Link Traffic Green Blink InfiniBand Physical Link Issue Blink Green Ethernet Link No Traffic Green Green Ethernet Traffic Green Blink NOTE The LED blink speed varies according to ...

Page 10: ...its maximum port speed C Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed D Activity indicator is flashing green Network data is being sent or received Sled to hard drive mapping Figure 5 Sled to drive mapping for 24 x 2 5 inch drive configuration 1 Drives 0 5 mapped to sled 1 2 Drives 6 11 mapped to sled 2 3 Drives 12 17 mapped to sled 3 4 Drives...

Page 11: ...h drive gets only x2 Gen4 lanes compared to x4 Gen3 lanes in the existing NVMe backplane which impact the drive read write performance For Gen3 drive installation It is recommended to install up to eight NVMe drives for 24 x 2 5 inch NVMe backplane Figure 7 C6400 chassis 24 x 2 5 inch NVMe backplane with four C6520 sleds each up to 6 NVMe drives C6400 chassis 24 x 2 5 inch SAS SATA drive configura...

Page 12: ...hassis 24 x 2 5 inch SAS SATA backplane Drive enumeration Figure 9 2 5 inch drives 24 with four C6520 sleds Figure 10 2 5 inch drives 24 with three C6520 sleds Figure 11 2 5 inch drives 24 with two C6520 sleds Sleds 1 and 3 Figure 12 2 5 inch drives 24 with one C6520 sled 12 Dell EMC PowerEdge C6520 system overview ...

Page 13: ...lane supports the following configurations One to four C6520 sleds each with up to 2 x 2 5 inch NVMe SSDs and 4 x 2 5 inch SAS SATA drives First two drives for each sled can be NVMe or SAS SATA drives The rest of the drives can be SAS or SATA drives only NOTE C6400 chassis 24 x 2 5 inch SAS SATA 8 x 2 5 inch NVMe drive configuration Drive enumeration The below images shows the each C6520 sled with...

Page 14: ...ode with external HDFS storage such as Isilon Figure 17 C6400 chassis No backplane C6400 chassis 12 x 3 5 inch Direct Backplane drive configuration The C6400 chassis with 12 x 3 5 inch direct backplane enables a total of 12 drives and up to 3 drives per C6520 sled NOTE The chassis is optimized for high performance compute and cost effective large capacity storage Using an M 2 boot drive in each C6...

Page 15: ...ress Service Code Manufacture date NIC MAC address QRL label and so on Figure 22 Locating the Service Tag of your system 1 Information tag top view 2 Express Service Tag label 3 Network MAC address information label 4 iDRAC MAC address information label 5 Information tag bottom view The Mini Enterprise Service Tag MEST label is located on the rear of the system that includes Service Tag ST Express...

Page 16: ...vely the Service Tag information is located on a label on the left wall of the chassis System information label Figure 23 System board connections and Jumper settings 16 Dell EMC PowerEdge C6520 system overview ...

Page 17: ...Figure 24 Mechanical Overview and Memory information Figure 25 System tasks Riser cable OCP and Air shroud Dell EMC PowerEdge C6520 system overview 17 ...

Page 18: ...Figure 26 System tasks Processor 1 heat sink and BOSS SATA M 2 18 Dell EMC PowerEdge C6520 system overview ...

Page 19: ...gured on the OME For more information see the OME Modular User s Guide at https www dell com poweredgemanuals For more information about setting up the system see the Getting Started Guide that is shipped with your system NOTE For information about managing the basic settings and features of the system see the Dell EMC PowerEdge C6520 BIOS and UEFI Reference Guide on the product documentation page...

Page 20: ... your system Documentation NOTE To determine the most recent iDRAC release for your platform and for latest documentation version see KB article https www dell com support article sln308699 NOTE To access iDRAC ensure that you connect the ethernet cable to the iDRAC dedicated network port or use iDRAC Direct port by using the USB cable You can also access iDRAC through the shared mode if the syste...

Page 21: ...nuals Product Support page of your system Documentation Dell recommends using Lifecycle Controller to install the OS since all required drivers are installed on the system NOTE To determine the most recent iDRAC release for your platform and for latest documentation version see KB article at https www dell com support article sln308699 OpenManage Deployment Toolkit www dell com openmanagemanuals O...

Page 22: ...recent iDRAC release for your platform and for latest documentation version see https www dell com support article sln308699 Downloading drivers and firmware It is recommended that you download and install the latest BIOS drivers and systems management firmware on the system Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to www dell...

Page 23: ...m Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system NOTE While replacing faulty storage controller FC or NIC card with the same type of card after you power on ...

Page 24: ...r 5 mm hex nut screwdriver Plastic scribe 1 4 inch flat blade screwdriver Wrist grounding strap connected to the ground ESD mat Sled Sled installation guidelines CAUTION Ensure that the chassis does not have a mixed architecture of PowerEdge C6420 PowerEdge C6525 and PowerEdge C6520 sled configurations NOTE Ensure to install a sled blank in all the empty slots Operating the enclosure without a bla...

Page 25: ...ctions NOTE The procedure to remove a sled blank or a sled is similar Steps 1 Holding the sled handle press the retention latch on the sled to release the sled 2 Slide the sled out of the enclosure CAUTION Support the system with both hands while sliding it out of the enclosure Installing and removing system components 25 ...

Page 26: ...lace the sled Installing a sled Prerequisites 1 Follow the safety guidelines listed in Safety Instructions Steps 1 Holding the sled with both hands align the sled with the sled bay in the enclosure 26 Installing and removing system components ...

Page 27: ...in the image below CAUTION To avoid any damage to the pins on the sled do not force the sled into the enclosure Follow the two position insertion and gently slide the sled into the enclosure Figure 30 Stop the sled at a distance of 20 30 mm before complete insertion 3 Using the sled handle slide the sled until it locks into place Installing and removing system components 27 ...

Page 28: ... procedure listed in Before working inside your system Steps 1 Press the blue clip and lift the air shroud 2 Disengage the air shroud hook from the slot on the chassis and remove the air shroud Figure 31 Removing the air shroud Next steps Install the air shroud Installing the air shroud Prerequisites Follow the safety guidelines listed in Safety Instructions Steps 1 Insert the hook on the air shro...

Page 29: ...ng the air shroud Next steps Follow the procedure listed in After working inside your system Support bracket Removing the support bracket Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Using the Phillips 1 screwdriver remove the screws that secure the support bracket to the chassis Installing and...

Page 30: ...cket Installing the support bracket Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Align the support bracket with the stand off on the chassis 2 Using a Phillips 1 screwdriver tighten the screws that secure the support bracket to the chassis 30 Installing and removing system components ...

Page 31: ...try is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing It does not prevent your system from turning on However if a F1 F2 pause occurs with an error message see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www dell com poweredgemanuals Installing and removing system components 31 ...

Page 32: ...ow Profile Half length x16 12 x 3 5 inch drives 24 x 2 5 inch drives 8 x 2 5 inch NVMe drives 24 x 2 5 inch NVMe drives No backplane Config2 with 2x LP R1a 1 Processor 1 and 2 Low Profile Half length x16 12 x 3 5 inch drives 24 x 2 5 inch drives 8 x 2 5 inch NVMe drives 24 x 2 5 inch NVMe drives No backplane R2b 2 Low Profile Half length x16 Config3 with 1x LP R1b 1 Processor 1 and 2 Low Profile H...

Page 33: ...Figure 36 Riser 1a Slot 1 x16 LP HL Figure 37 Riser 2b Slot 2 x16 LP HL NOTE The expansion card slots are not hot swappable Installing and removing system components 33 ...

Page 34: ...1 Mellanox NIC HDR VPI 1 1 Intel OCP 100Gb Integrated slot 1 Broadcom OCP 25Gb Integrated slot 1 Intel OCP 25Gb Integrated slot 1 Marvell OCP 25Gb Integrated slot 1 Mellanox OCP 25Gb Integrated slot 1 QLogic OCP 25Gb Integrated slot 1 Broadcom OCP 10Gb Integrated slot 1 QLogic OCP 10Gb Integrated slot 1 Intel OCP 10Gb Integrated slot 1 Broadcom OCP 1Gb Integrated slot 1 Intel OCP 1Gb Integrated sl...

Page 35: ...d slot 1 Intel OCP 1Gb Integrated slot 1 Dell External PERC Adapter 1 1 Dell BOSS M 2 Module Integrated slot 1 Intel PCIe SSD AIC 1 1 Samsung PCIe SSD AIC 1 1 Nvidia GPU T4 16 GB 2 1 Table 11 Configuration 3 R1b Card type Slot priority Maximum number of cards Mellanox NIC 100Gb 1 1 Mellanox NIC HDR100 VPI 1 1 Mellanox NIC HDR VPI 1 1 Intel OCP 100Gb Integrated slot 1 Broadcom OCP 25Gb Integrated s...

Page 36: ...ogic OCP 25Gb Integrated slot 1 Broadcom OCP 10Gb Integrated slot 1 QLogic OCP 10Gb Integrated slot 1 Intel OCP 10Gb Integrated slot 1 Broadcom OCP 1Gb Integrated slot 1 Intel OCP 1Gb Integrated slot 1 Dell BOSS M 2 Module Integrated slot 1 Intel PCIe SSD AIC 2 1 Samsung PCIe SSD AIC 2 1 Nvidia GPU T4 16 GB 2 1 Removing the expansion card riser 1 Prerequisites NOTE Install an expansion card filler...

Page 37: ...on card filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 If ap...

Page 38: ...mmunications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the expansion card riser 1 Steps 1 Using Phillips 1 screwdriver remove the screws that secure th...

Page 39: ...p dust and dirt out of the system and aid in proper cooling and airflow inside the system 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Align the screw holes on the riser with the screw holes on the chassis 2 Lower the riser firmly until the riser card is fully seated in the slot 3 Using a Phillips 1 screwdri...

Page 40: ...pansion card riser 1a or 1b and Remove the expansion card riser 2 Steps 1 Using a Phillips 2 screwdriver remove the screw that secures the expansion card to the riser 2 Holding the expansion card by its edges remove it from the riser slots NOTE Install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The bra...

Page 41: ...Figure 42 Removing an expansion card from riser 1 Figure 43 Removing an expansion card from riser 2 Installing and removing system components 41 ...

Page 42: ...n Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 44 Installing the expansion card filler bracket in riser 1 42 Installing and removing system components ...

Page 43: ...card and prepare it for installation For instructions see the documentation accompanying the card Steps 1 If installed remove the filler bracket by performing the following steps a Remove the screw that secures the filler bracket b Hold the filler bracket by its edges and remove it from the riser NOTE You must install an expansion card filler bracket over an empty expansion slot to maintain Federa...

Page 44: ...ing the expansion card filler bracket for riser 2 2 Holding the card by its edges align the card with the slot on the riser 3 Insert the card firmly until it is fully seated in the slot 4 Replace the screw that secures the expansion card 44 Installing and removing system components ...

Page 45: ...Figure 48 Installing an expansion card in riser 1 Figure 49 Installing an expansion card in riser 2 Installing and removing system components 45 ...

Page 46: ... 3 Remove the expansion card riser 4 If installed remove the expansion card 5 If applicable disconnect the cable from the riser card Steps 1 Using a Phillips 2 screwdriver remove the screws that secure the riser card to the expansion card riser 2 Remove the riser card from the expansion card riser NOTE The procedure to remove the riser 1B card is similar to removing the riser 1A card Figure 50 Rem...

Page 47: ...2 Follow the procedure listed in Before working inside your system Steps 1 Align and insert the riser card with the screw holes on the riser 2 Using a Phillips 2 screwdriver tighten the screws that secure the riser card to the expansion card riser NOTE The procedure to install the riser 1B card is similar to installing the riser 1A card Installing and removing system components 47 ...

Page 48: ...e riser card in riser 2 Next steps 1 If applicable connect the cable to the riser card 2 If removed install the expansion card 3 Install the expansion card riser 4 Follow the procedure listed in After working inside your system 48 Installing and removing system components ...

Page 49: ...in proper cooling and airflow inside the system 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the expansion card riser 1 Steps 1 Using Phillips 1 screwdriver remove the screws that secure the LOM 2 Lift the LOM card from the connector on the system board Figure 54 Removing the LOM Next steps Install the expa...

Page 50: ...ing inside your system 3 Remove the air shroud 4 Remove the expansion card riser 1 5 If applicable reconnect the cables NOTE The procedure to install a riser 1a or 1b is similar Steps 1 Align the screw holes on the LOM with the screw holes on the chassis 2 Lower the LOM firmly until the LOM card is fully seated in the slot 3 Using a Phillips 1 screwdriver tighten the screws that secure the LOM car...

Page 51: ...es the riser to the chassis 2 Holding the blue tag lift the riser to disengage the riser from the connector on the system board 3 Disconnect the SATA cable from the riser Figure 56 Removing the M 2 riser Next steps Replace the M 2 riser Installing the M 2 riser Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your sys...

Page 52: ...ps 1 Replace the air shroud 2 Follow the procedure listed in After working inside your system Removing the M 2 SSD module Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the M 2 riser Steps 1 Using a Phillips 1 screwdriver remove the screw securing the M 2 SSD module to the M 2 riser 2 Pull the M...

Page 53: ...ollow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Align the M 2 SSD module at an angle with the connector on the M 2 riser 2 Insert the M 2 SSD module firmly until it is fully seated in the connector on the M 2 riser Installing and removing system components 53 ...

Page 54: ...lace it to prevent the cable from being pinched or crimped 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the support bracket 5 Remove the expansion riser 1 Steps 1 To disconnect the MB cable press the release button on the MB_A cable connector and lift it See the System board connecto...

Page 55: ...quisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Route the MB cable along the chassis wall 2 Align the linking board connector with the screw holes on the chassis and using a Phillips 2 screwdriver tighten the captive screws to secure the linking board cable connector to the chassis 3 Connect the MB con...

Page 56: ...elines The PowerEdge C6520 system supports DDR4 registered DIMMs RDIMMs load reduced DIMMs LRDIMMs System memory holds the instructions that are executed by the processor Your system contains 16 memory sockets organized into 8 channels per processor Memory channels are organized as follows Table 13 Memory channels Processor Channel A Channel B Channel C Channel D Channel E Channel F Channel G Chan...

Page 57: ... factors System profile selected for example Performance Optimized or Custom can be run at high speed or lower Maximum supported DIMM speed of the processors Maximum supported speed of the DIMMs NOTE MT s indicates DIMM speed in MegaTransfers per second The system supports Flexible Memory Configuration enabling the system to be configured and run in any valid chipset architectural configuration Th...

Page 58: ...RDIMM configurations are 1 2 3 4 DIMMs per processor Populate eight equal memory modules per processor one DIMM per channel at a time to maximize performance NOTE Equal memory modules refer to DIMMs with identical electrical specification and capacity that may be from different vendors Removing a memory module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow ...

Page 59: ...e memory module socket CAUTION Handle each memory module only by the card edges ensuring not to touch the middle of the memory module or metallic contacts 2 Align the edge connector of the memory module with the alignment key of the memory module socket and insert the memory module in the socket CAUTION To prevent damage to the memory module or the memory module socket during installation do not b...

Page 60: ...memory modules are firmly seated in their sockets 5 Run the system memory test in system diagnostics Processor and heat sink module Removing a processor and heat sink module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in the Before working inside your system 3 Remove the air shroud NOTE The heat sink and processor are hot to touch fo...

Page 61: ...t wires to the unlocked position 3 Lift the processor and heat sink module PHM from the system and set the PHM aside with the processor side facing up Figure 66 Removing a processor and heat sink module Next steps Remove the processor from the processor and heat sink module Installing and removing system components 61 ...

Page 62: ...irst instance of powering on the system after replacing the processor or system board To resolve this issue go to setup option to configure the system settings Steps 1 Place the heat sink with the processor side facing up 2 Using your thumb lift up the Thermal Interface Material TIM break lever to release the processor from the TIM and retaining clip NOTE Ensure to hold the retaining clip to the h...

Page 63: ...he retaining clip release tab and then lift the retaining clip partially from the heat sink 5 Repeat the procedure at the remaining three corners of the retaining clip 6 After all the corners are released from the heat sink lift the retaining clip from the pin 1 corner of the heat sink Figure 69 Removing the processor retaining clip Next steps Replace the processor into a processor and heat sink m...

Page 64: ...ssor tray aligning pin 1 indicator on the processor NOTE Ensure that the pin 1 indicator on the retaining clip is aligned with the pin 1 indicator on the processor before placing the retaining clip on the processor NOTE Ensure that the processor and the retaining clip are placed in the tray before you install the heat sink Figure 70 Installing the processor retaining clip 3 Align the processor wit...

Page 65: ... thin spiral on the bottom of the heat sink Figure 72 Applying thermal grease CAUTION Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket NOTE The thermal grease syringe is intended for single use only Dispose of the syringe after you use it 6 For new heat sink remove the Thermal Interface Material TIM protective film from the ...

Page 66: ...UTION To avoid damaging the fins on the heat sink do not press down on the heat sink fins NOTE Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the retaining clip before placing the heat sink onto the processor retaining clip NOTE Ensure latching features on processor retaining clip and heat sink are aligned during assembly 66 Installing and removing system c...

Page 67: ...es listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 If installed remove the processor dust cover Steps 1 Set the Anti Tilt wires to the unlocked position on the heat sink inward position 2 Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink on the processor socket CAU...

Page 68: ...rx T30 screwdriver tighten the screws 8 in lbf on the heat sink in the order below a Tighten the first screw three turns b Tighten the screw diagonally opposite to the screw you tighten first c Repeat the procedure for the remaining two screws d Return to the first screw to tighten it completely 68 Installing and removing system components ...

Page 69: ...r system Optional OCP card Removing the OCP filler Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the expansion card riser 1 4 Remove the expansion card riser 2 Steps Hold and lift the OCP filler from the OCP slot on the chassis Installing and removing system components 69 ...

Page 70: ...sted in Before working inside your system 3 Remove the expansion card riser 1 4 Remove the expansion card riser 2 5 Remove the OCP filler Steps 1 Align and insert the OCP card into the sled Slide the OCP card and push firmly until it is fully connected to the system board connector NOTE Ensure to lift the OCP card retention latch if it is in the lock position 2 Close the OCP card retention latch t...

Page 71: ...in Before working inside your system 3 Remove the expansion card riser 1 4 Remove the expansion card riser 2 Steps 1 Lift the OCP card retention latch 2 Disengage the OCP card and remove it from the sled NOTE Install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of...

Page 72: ...sion card riser 1 Installing the OCP card filler Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the expansion card riser 1 4 Remove the expansion card riser 2 Steps Align and insert the OCP filler firmly until it is fully seated 72 Installing and removing system components ...

Page 73: ... the Safety instructions that came with your system for more information 1 Follow the safety guidelines listed in the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the expansion card riser 1 4 If applicable disconnect the power or data cables from the expansion card Steps 1 To remove the battery a Push the battery holder clip away from the battery ...

Page 74: ...ll a new system battery a Push the battery holder clip away NOTE Ensure that the side of the battery is facing the battery holder clip b Insert the battery in the battery holder until the battery holder clip snaps into place CAUTION To avoid damage to the battery holder clip ensure that you do not bend the battery holder clip while installing or removing a battery Figure 82 Installing the system b...

Page 75: ...ou replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your drives CAUTION To avoid damage to the system board ensure that the system board does not touch the side walls of the sled chassis while sliding the system board into the sled 1 Follow the safety guidelines listed in the Safety instructions 2 Follow ...

Page 76: ...t of the chassis 4 Incline the system board at an angle and lift the system board out of the chassis NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence Figure 84 Removing the system board Next steps Install the system board 76 Installing and removing system components ...

Page 77: ...oard assembly CAUTION Do not lift the system board by holding a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the chassis 2 Holding the system board by the edges lower the system board into the chassis 3 Incline the system board at an angle and align the connectors on the system board with the slots ...

Page 78: ...AC versions Re enable the Trusted Platform Module TPM See the Upgrading the Trusted Platform Module section 4 If you are not using Easy restore import your new or existing iDRAC Enterprise license For more information see the iDRAC User s Guide available at https www dell com idracmanuals 5 Follow the procedure listed in After working inside your system Restoring the system using Easy Restore The ...

Page 79: ...dule Prerequisites NOTE Ensure that your operating system supports the version of the TPM module being installed Ensure that you download and install the latest BIOS firmware on your system Ensure that the BIOS is configured to enable UEFI boot mode About this task CAUTION After the TPM plug in module is installed it is cryptographically bound to that specific system board When the system is power...

Page 80: ...The TPM Status changes to Enabled Activated Initializing the TPM 1 2 for users Steps 1 While booting your system press F2 to enter System Setup 2 On the System Setup Main Menu screen click System BIOS System Security Settings 3 From the TPM Security option select On with Preboot Measurements 4 From the TPM Command option select Activate 5 Save the settings 6 Restart your system Initializing the TP...

Page 81: ...he M 2 SSD module PCIe SSD card See Installing an expansion card into the expansion card riser Storage controller cards See Installing an expansion card into the expansion card riser HBA CNA 3rd party card See Installing an expansion card into the expansion card riser Network cards See Installing an expansion card into the expansion card riser Cables Fans Heat sink Power cords Power supplies SD ca...

Page 82: ...jumpers and connectors 1 BCM5720 on LOM card BTB 2 PCIe Gen 4 x16 Slot 1 SNAPI 3 Coin cell battery 4 NPIO 2 SATA Connector NPIO2_PCH_SA0 5 DIMMs for processor 1 Channels A B C D 6 DIMMs for CPU 2 Channels A B C D 7 Slimeline Connector 1 SL1_CPU2_PA0 8 Slimeline Connector 2 SL2_CPU2_PB0 9 NIPO 3 PCIe connector NIPO3_CPU2_PB0 10 DIMMs for processor 2 channels E F G H 11 Processor 2 12 DIMMs for proc...

Page 83: ...troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product Steps 1 Power off the compute sled and remove the compute sled from chassis 2 Move the jumpe...

Page 84: ...h tests to introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of issues encountered during testing Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1 When the system is booting press F10 2 Select Hardware Diagnostics Run ...

Page 85: ...ion of all detected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded System diagnostics and indicator codes 85 ...

Page 86: ...rt home 2 Select your country from the drop down menu on the lower right corner of the page 3 For customized support a Enter the system Service Tag in the Enter a Service Tag Serial Number Service Request Model or Keyword field b Click Search The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c ...

Page 87: ...pport for your Dell EMC server storage and networking devices By installing and setting up a SupportAssist application in your IT environment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automati...

Page 88: ...our system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM interfaces see the RACADM CLI Guide for iDRAC For information about Redfish and its protocol supported schema and Redfish Eventing implemented in iDRAC see the Redfish API Guide For information about iDRAC prope...

Page 89: ...ems management see the OpenManage Connections Enterprise Systems Management documents www dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers For information about understanding the features of the Dell PowerEdge RAID controllers PERC Software RAID controllers or BOSS card and deploying the cards see the Storage controller documentation www dell com storagecontrollermanuals...

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