If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.
Windows XP
1.
Click the
Start
button, then click
Control Panel
.
2.
Under
Pick a Category
, click
Performance and Maintenance
.
3.
Click
System
.
4.
In the
System Properties
window, click the
Hardware
tab.
5.
Click
Device Manager
.
6.
Scroll down the list of devices and check for an exclamation point (a circle with a [
!]
) next to the device name.
If an exclamation point appears next to the device name, you may need to reinstall the driver or install a new driver.
Reinstalling Drivers
Using Windows XP Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously
installed version.
1.
Click
Start
, then click
Control Panel
.
2.
Under
Pick a Category
, click
Performance and Maintenance
.
3.
Click
System
.
4.
In the
System Properties
window, click the
Hardware
tab.
5.
Click
Device Manager
.
6.
Right-click the device for which the new driver was installed, then click
Properties
.
7.
Click the
Driver
tab.
8.
Click
Roll Back Driver
.
Manually Reinstalling Drivers
1.
After copying the required driver files to your hard drive, click the
Start
button and right-click
My Computer
.
2.
Click
Properties
.
3.
Click the
Hardware
tab and click
Device Manager
.
4.
Double-click the type of device for which you are installing the driver.
5.
Double-click the name of the device for which you are installing the driver.
6.
Click the
Driver
tab and click
Update Driver
.
7.
Click
Install from a list or specific location (Advanced)
and click
Next
.
8.
Click
Browse
and browse to the location to which you previously extracted the driver files.
9.
When the name of the appropriate driver appears, click
Next
.
NOTICE:
The Dell Support website at
support.dell.com
provides approved drivers for your Dell™ computer. If you install drivers obtained from other
sources, your computer may not function properly.
