Synchronization
Screen is scrambled or •
Reset the monitor to
Factory
Problems
appears torn
Settings
.
•
Perform Auto Adjust via OSD.
•
Adjust Phase and Pixel Clock
controls via OSD.
•
Perform monitor self-test
feature check to determine if
the scrambled screen appears
in self-test mode.
•
Check for bent or broken pins
in the video cable connector.
•
Restart the computer in the
safe mode.
Safety-Related Issues
Visible signs of smoke
or sparks
•
Do not perform any
troubleshooting steps.
•
Contact Dell immediately.
Intermittent Problems Monitor malfunctions
on & off
•
Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.
•
Reset the monitor to
Factory
Settings
.
•
Perform monitor self-test
feature check to determine if
the intermittent problem occurs
in self-test mode.
Troubleshooting
53