Dell Dimension XPS D Series, Reference And Troubleshooting Manual, Page: 122 / 191

8-2 Dell Dimension XPS Dxxx Systems Reference and Troubleshooting Guide
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Dell provides a number of tools to assist you. These tools are described in the follow-
ing sections.
NOTE: Some of the following tools are not always available in all locations outside the
continental U.S. Please call your local Dell representative for information on
availability.
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The Internet is your most powerful tool for obtaining information about your computer
and other Dell products. Through the Internet, you can access most of the other ser-
vices described in this chapter, including AutoTech, TechFax, order status, technical
support, and product information.
From Dell’s World Wide Web home page ( www.dell.com ), click the Service and Sup-
port icon. On the Service and Support page, enter your service tag (or, if you have
one, your Express Service Code) and click Submit. If you don’t have your service tag
or Express Service Code available, you can also select support information by system.
A large amount of data about your system can be accessed through the system sup-
port page, including the following:
‡
Technical Information — Details on every aspect of your system, including hard-
ware specifications.
‡
Self-Diagnostic Tools — A system-specific troubleshooting application for
resolving many computer-related issues by following interactive flowcharts.
‡
Drivers, Files, and Utilities — The latest drivers and BIOS updates for your
system.
‡
Component Support — Technical information, documentation, and troubleshoot-
ing tips for different system components.
‡
Online Communications Center — Submit requests for both technical and non-
technical information on Dell products. Avoid telephone delays with e-mail
response to your request for information if your computer is not functioning prop-
erly or if you have questions regarding your computer’s hardware or operation.
Dell can be accessed electronically using the following addresses:
‡
World Wide Web site
http://www.dell.com/
http://www.dell.com/intl/apcc/ (for Asian/Pacific countries only)
http://www.dell.com/euro/ (for Europe only)
‡
Anonymous file transfer protocol (FTP) site
ftp.dell.com/
Log in as
user: anonymous
, and use your e-mail address as your password.